Amcrest IP3M-943B User Manual

Amcrest IP3M-943B User Manual

3mp prohd outdoor wi-fi bullet camera
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Amcrest IP3M-943W / IP3M-943B
3MP ProHD Outdoor Wi-Fi Bullet Camera
User Manual
Version 1.0.4
th
Revised April 8
, 2019

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Summary of Contents for Amcrest IP3M-943B

  • Page 1 Amcrest IP3M-943W / IP3M-943B 3MP ProHD Outdoor Wi-Fi Bullet Camera User Manual Version 1.0.4 Revised April 8 , 2019...
  • Page 2: Table Of Contents

    4.2 How to Setup the Camera ................................7 4.3. App Setup ....................................7 4.4 Desktop Access Setup ................................14 4.5 Amcrest Cloud Desktop Setup ..............................69 4.6 Web Access Setup (AmcrestView.com) ........................... 69 5 Operation and Interface ................................69 5.1. Live ......................................70 5.2 Playback ....................................
  • Page 3: Welcome

    Email Amcrest Customer Support support@amcrest.com Important Security Warning To keep your Amcrest camera secure and prevent unauthorized access, please make sure to follow the steps below: • Always make sure that your camera has the latest firmware as listed on www.amcrest.com/firmware-subscribe...
  • Page 4: Features And Specifications

    1.1 Overview Amcrest cameras are an excellent digital surveillance product that can be useful to a wide variety of users. This camera connects to any router and uses an internet connection to allow the user to access all of its functionality from many internet connected devices.
  • Page 5: Device Overview

    The camera is UPnP compatible, and includes functionality for use with PPPoE, DDNS, and other protocols to allow remote and local connection with a large variety of network hardware. Note: There may be slight differences in functionality due to the existence of different product series. IMPORTANT: Due to specific hardware limitations within your camera it is important to note that these devices will not be able to automatically pan/tilt or pivot in either the app or via the web UI on a computer.
  • Page 6: Installation Guide

    For more information on how to connect your camera, refer to section 4, Camera Access Setup. 3.2 Installation Guide Follow the steps and use the diagram in this section to install you WiFi camera. Note: Prior to installation ensure that the installation environment can support at least 3 times the weight of the camera.
  • Page 7: Default Username And Password

    If you are setting up your camera for the first time, or you are setting up your camera for mobile viewing, please follow the instructions as outlined on section 4.3. Using the Amcrest View app on your smartphone or tablet, you can view your camera live from anywhere, and access features such as taking snapshots, creating recordings, and more.
  • Page 8 For purposes of this guide, we will use iOS, though both apps. The App Interface may differ slightly from the screenshots below as updates are released. Below, you'll find instructions on how to set up your camera up on the Amcrest cloud app as well as the Amcrest View Pro app.
  • Page 9 Press Next to continue. 7. Set a new password for your camera. The password 8. If you are connecting a WiFi camera to the Amcrest must be between 8 to 32 characters long and contain Cloud and would like to enable WiFi via the Ethernet only letters and numbers.
  • Page 10 Make sure your camera is plugged into a power source and your Ethernet cable is connected from the camera to your router. • Make sure your camera and mobile device are on the same network during setup. Download and open the Amcrest View Pro app from the App Store or Play Store.
  • Page 11 2. Open the app and tap on the + symbol in the middle 3. Tap on Add Device to add a new device to your app. of the screen to begin adding your WiFi device. 4. Tap on WiFi Camera Select your connection type, in this case, select the left tab Set Up A New Camera On WiFi or Connect New Device (on Android) to begin adding the device to the app.
  • Page 12 6. Ensure an Ethernet cable is connected from the 7. Ensure your smartphone or tablet is connected to router to the camera and the included power adapter the same WiFi network as your camera. Tap Next to is connected to the device. Allow the device to continue.
  • Page 13 For more information on alternative setup methods for your camera in the Amcrest View Pro app visit the following links: IP/Domain/DDNS App Setup: Used to establish a connection without using P2P. For more information on this setup method visit,...
  • Page 14: Desktop Access Setup

    NPAPI plugins have been recently depreciated by most mainstream web browsers such as Google Chrome, Outlook, and Firefox. Amcrest is pushing forward to create new and diverse ways for you to more easily access your devices from anywhere at any time.
  • Page 15 Click Next to continue. Please read the End-User License Agreement (“EULA”) carefully and click the Accept radio button when finished to agree. Once accepted, click the Next button to continue. Select the functions that you want to install with the software. You can choose to bundle the PC-NVR function with the software. PC-NVR turns your computer into an NVR and will utilize your hard drive (HDD) on your PC to store and access recorded video.
  • Page 16 Once the software has finished installing you will see a few options. You will have the options to view the release note and run the Amcrest Surveillance Pro software. To view the release notes after pressing Finish select the Release note checkbox. To begin running the software directly after pressing finish, select the Run Amcrest Surveillance Pro checkbox.
  • Page 17 Setting a Password After the installation of the Amcrest Surveillance Pro software you will need to set an administrator password. This password will be set password for the admin account on the software. When a valid password has been entered, confirm the password in the Confirm Password field and click OK to continue.
  • Page 18 Adding Devices into Amcrest Surveillance Pro To provide the highest efficiency and security when adding a device into the Amcrest Surveillance Pro software it is highly recommended to add the device using a direct IP address as opposed to using a P2P connection. Using a direct IP provides a direct connection to your device without the use of utilizing a P2P server.
  • Page 19 After locating the IP address in the Amcrest IP Config tool for the device, return to the Amcrest Surveillance Pro software and click on the Add button. In the add menu, enter a name you would like to assign to your device. In this example, we are using “Front Door Camera”. Next, in the Method to add menu, use the default setting “IP/Domain”, then enter the IP address and port number of the device being...
  • Page 20 For security purposes it is highly recommended to set the camera to a static IP address. Setting your device to a static IP will ensure the stability and the efficiency of your device while operating it in the Amcrest Surveillance Pro software. To set your device to a static IP, click on the Home Page icon and navigate to the Device Config menu.
  • Page 21 In the Network Settings menu, in the Mode section click on the Static radio button to set your device to a static IP. Click Save and Apply to apply the network settings to your device. Viewing an Added Device To begin viewing an added device, navigate to the Home Page of the software and click on the LIVEVIEW icon located in the Basic section.
  • Page 22 In the Organizations menu, on the far-right side of the live view screen, double-click the device you want to view to load the live feed into the viewer. For more details on the features listed in this menu, refer to the table provided below:...
  • Page 23 Item Function Please refer to the following contents for detailed information. ⚫ : Enable/disable local record. ⚫ : Snapshot. Bit stream ⚫ : Enable/disable audio. information ⚫ : Enable/disable bidirectional talk. and shortcut ⚫ operation : Instant playback. menu ⚫ : Digital zoom ⚫...
  • Page 24 How to Setup PC-NVR PC-NVR allows your device to record directly to your computer’s hard drive. To setup PC-NVR on your computer, follow the instructions set provided below. Note: PC-NVR is not compatible with MacOS. PC-NVR is only compatible with Windows based operating systems. To begin setting up PC-NVR, navigate to the command prompt menu for your computer.
  • Page 25 When the IPv4 address for your computer has been located, navigate back to the home page in the Amcrest Surveillance Pro software and click on the Devices icon located in the Settings menu. In the Devices menu, click on the button.
  • Page 26 Click on the Plus button to add a camera from the cameras you have connected to Amcrest Surveillance Pro. The Add Channel window will appear, select your camera from the Default Group or Custom Group list you’ve created. The camera will appear in the right screen, check the IPCamera check box. Click Save.
  • Page 27 Disk Manager will appear showing you a list of drives that could be used to allocate storage space for your cameras through Amcrest Surveillance Pro. Select a disk you would wish to use for recording purposes, you may allocate as much space as you have available on the drive within its minimum and maximum allowance.
  • Page 28 How to Setup Recording The Amcrest Surveillance Pro software allows you the opportunity to set your added device to record on motion or on continuous (general) recording. You can also set recording schedules for your device.
  • Page 29 Smart Smart is set to only apply smart features such as, face detection or other intelligent features, to trigger recording. Amcrest cameras do not currently support smart features. However, this is designated with an orange color in the software.
  • Page 30 All button. On the main record menu, click on Apply and Save to save the schedule to the software. How to View Playback To playback recorded material in the Amcrest Surveillance Pro software, navigate back to the Home Page and in the Basic menu, click on Playback.
  • Page 31 In the Type dropdown box, select which type of recording you would like to view. To view all records, make sure All is selected from the drop downbox. Next, ensure the correct stream is enabled in the Stream menu. The default stream will be Main Stream.
  • Page 32 Note: Make sure the camera and the PC are on the same network before proceeding. Use one of the following web browsers: Safari, Internet Explorer, or the Google Chrome app. To easily connect to the camera’s interface, install and run the Amcrest IP Config tool. You can download the IP Config software from www.amcrest.com...
  • Page 33 • 7200+ RPM drives and/or SSD drive To install the software on your computer, click on the Amcrest+Blue+Iris.exe file to launch the installation wizard. Click Next to begin the installation process and allow the software to download. Please review the license terms before installing the Amcrest Blue Iris software. Read the license agreement carefully, and then to accept the terms, click the radio button next to the I accept the terms in the license agreement statement.
  • Page 34 Choose a file destination in which you would like the Amcrest Blue Iris software to download. If you would like to specify another path, besides the default path, click Change. It is recommended to leave the default download path when installing the software.
  • Page 35 To begin installing the software click on the Install button and allow the software to download to your computer. When the software has finished downloading, click on the Finish button to launch the software.
  • Page 36 To continue the free trial version of this software, click Next to continue. Amcrest offers two versions of the Blue Iris software; Full, and Lite. The full version ($59.95) allows you to use up to 64 cameras with all the added features of Blue Iris.
  • Page 37 How To Add a Device Into Blue Iris To add a device into the Blue Iris software, locate the IP address for your device using the Amcrest IP Config Tool. The Amcrest IP Config Tool can be downloaded at the following web page: amcerest.com/downloads...
  • Page 38 This is the IP address that will be used in the Amcrest Blue Iris Software. To add a device, navigate to the Blue Iris software and click on the button. In the New Camera menu, provide a name for your camera. This can be a full name and a short name. Select which type of...
  • Page 39 Next, enter the IP address of the device. This is the IP address discovered in the IP config tool. Enter the IP address in the Address field, then enter the user name and password for your device. If this is the first time using your camera, the password will be admin.
  • Page 40 The device will now be successfully connected to the Blue Iris software. To view an informative video on how to add an Amcrest device into the Amcrest Blue Iris software, please view this informative video: https://www.youtube.com/watch?v=RqcfLHANCd8 For more information on the features included in the Blue Iris software visit,...
  • Page 41 Note: Pale Moon users, please use the 32-bit version of the browser as the 64-bit version may be incompatible with our plugins. You can also use the Amcrest Cloud to access your device from your computer. Amcrest Cloud does not require the use of a plugin to function and is compatible on most modern browsers.
  • Page 42 Please review the license terms before installing SeaMonkey. Read the license agreement carefully, and then to accept the terms, click the checkbox next to the I accept the terms in the License Agreement checkbox. Click Next to continue. Choose the type of setup you prefer. There are two types of setup, Standard and Custom. In this case, it is recommended to run the standard setup since it is the most common.
  • Page 43 The wizard will then prompt you to install the software onto your computer. Click the Install button to install the browser. Allow the browser to install on your computer. When it has finished installing click on Finish to launch the browser.
  • Page 44 How To Access a Device Using SeaMonkey To access the web user interface, locate the IP address for your device using the Amcrest IP Config Tool. The Amcrest IP Config Tool can be downloaded at the following web page: amcerest.com/downloads In the All Downloads menu, click on IP Config Software to begin the free download.
  • Page 45 If this is the first-time logging into your device, you will be prompted to modify the password for your device. To modify the password, enter the new password you would like to use in the New Password field and confirm. The password used should be between 8 and 32 characters long with a combination of letters and numbers.
  • Page 46 The browsers Download Manager will appear, showing the plugin file that was just downloaded. Double click on the file in the download manager to begin installing the plugin to the SeaMonkey web browser. The browser will then show the live feed of your connected device in the web user interface.
  • Page 47 Using Multiple Cameras in the Web UI Due to chipset limitations with certain model Amcrest cameras, different plugins may be required when accessing your camera on your computer. This section is specifically geared towards customers who have 3MP and below cameras and are experiencing issues when accessing a newer, 4MP and above camera, simultaneously with their old setup.
  • Page 48 The wizard will then prompt you to install the software onto your computer. Click the Install button to install the browser. Allow the browser to install on your computer. When it has finished installing click on Finish to launch the browser.
  • Page 49 How To Access a Device Using Pale Moon To access the web user interface, locate the IP address for your device using the Amcrest IP Config Tool. The Amcrest IP Config Tool can be downloaded at the following web page: amcerest.com/downloads...
  • Page 50 In the web user interface, enter the login credentials for your device. If this is the first time accessing the device, the username and password will both be admin. Click on Login. If this is the first-time logging into your device, you will be prompted to modify the password for your device. To modify the password, enter the new password you would like to use in the New Password field and confirm.
  • Page 51 Click on Save File to being downloading the plugin and save the file to your computer. The webplugin.exe will then be downloaded to the downloads folder and be shown in the Download Manager in the upper right-hand corner of the browser. To launch the plugin, click on the and click on the webplugin.exe file in the download manager.
  • Page 52 Web based access for Amcrest device can be utilized in Google Chrome using the Amcrest Web View Chrome App. This is an app designed by Amcrest specifically for the use of accessing your device in Chrome without the use of a plugin and is available in the Chrome web store.
  • Page 53 To confirm the addition of the Amcrest Web View app to your browser, click on the Add app option listed in the popup. The app will begin to download to your Chrome app store. The Chrome app store can be accessed by typing the following URL into your browser: chrome//apps Click on the Amcrest Web View to launch the app.
  • Page 54 Enter this IP address into the Chrome web browser to load the web user interface. In the web user interface, enter the login credentials for your device. If this is the first time accessing the device, the username and password will both be admin. Click on Login. If this is the first-time logging into your device, you will be prompted to modify the password for your device.
  • Page 55 For more information on the web user interface and the features it provides, please refer to the user manual for your device. User manuals can be found at amcrest.com/support or on the original listing of your device. How to Access a Device Using Firefox The latest update of Mozilla Firefox will be discontinuing the use of plugins which may cause issues with accessing the web user interface for your device while using Firefox.
  • Page 56 The file will then begin to extract the setup Wizard. Click Next to continue the process. Choose the type of setup you prefer. There are two types of setup, Standard and Custom. In this case, it is recommended to run the standard setup since it is the most common.
  • Page 57 The wizard will then prompt you to install the software onto your computer. Click the Install button to install the browser. When the installation is complete, click on the finish button to automatically launch the browser.
  • Page 58 A shortcut icon will also be displayed on your desktop for quick access to the browser if necessary. Preventing Automatic Updates Once the browser has finished loading, it is recommended to make sure that no future automatic updates are applied to the browser.
  • Page 59 In the options menu, click on Advanced and then click on the Update tab. In the update tab, select the Never check for updates radio button. This will deactivate your browser from obtaining any future updates of the browser. How to Access the Web User Interface Using FireFox Before accessing your device using Mozilla Firefox, ensure you are using the correct version of Firefox.
  • Page 60 Accessing the Web User Interface To access the web user interface, locate the IP address for your device using the Amcrest IP Config Tool. The Amcrest IP Config Tool can be downloaded at the following web page: amcerest.com/downloads...
  • Page 61 Enter this IP address into the Firefox web browser to load the web user interface. In the web user interface, enter the login credentials for your device. If this is the first time accessing the device, the username and password will both be admin. Click on Login. If this is the first-time logging into your device, you will be prompted to modify the password for your device.
  • Page 62 To view your device on the browser you will need to download the plugin. To download the plugin, click on the Please click here to download and install the plugin prompt in the middle of the screen. Click on Save File to being downloading the plugin.
  • Page 63 The webplugin.exe file will save to your downloads folder. To install the plugin, click on the downloads icon and click on the webplugin.exe to install the plugin on your computer. After the web plugin has been installed, close out of the browser completely and then reopen the browser. Type in the IP address for your device into the browser and log into the web user interface with your device’s login credentials.
  • Page 64 To access your device using the Google Chrome Extension please refer to the information provided below. Locate the IP address for your device using the Amcrest IP Config Tool. The Amcrest IP Config Tool can be downloaded at the following web page: amcerest.com/downloads...
  • Page 65 Enter this IP address into the Internet Explorer browser and press enter to load the web user interface. In the web user interface, enter the login credentials for your device. If this is the first time accessing the device, the username and password will both be admin.
  • Page 66 Click Run to download the plugin. The browser will then show the live feed of your connected device in the web user interface.
  • Page 67 Click the Connections menu item on the left-hand menu and ensure that the HTTP port has changed. Click the DDNS menu item on the left-hand menu, pick Amcrest DDNS from the drop down box, click the checkbox next to Server Type, and then click the Save button on the bottom right.
  • Page 68 Port Forwarding Remote Web Access Setup Port Forwarding is an alternative method to setting up remote access for Amcrest cameras. This method should only be used if the UPnP/DDNS Remote Access method did not work. Below is a step-by-step walkthrough that details how to setup the camera for Remote Web Access using Port Forwarding: Login to your camera, open the main menu then go to Setup ->...
  • Page 69: Amcrest Cloud Desktop Setup

    This section of the manual details the camera’s interface, as well as all the operations the camera can perform. As previously stated, to access the web user interface for your device, it is recommended to use the free Amcrest IP Config tool.
  • Page 70: Live

    (section 4.6). For additional assistance, please contact us at www.amcrest.com or give us a call at 1-888-212-7538. Step by step video tutorials available at http://www.amcrest.com/videos The main interface of the camera contains 6 major tabs on the top of the screen. By default, the interface opens on the Live tab.
  • Page 71 Section 1: This bar allows the user to select which stream type and which protocol they want to choose. Section 2: The functions bar allows the user to perform different camera functions while in live mode. See the table below for an explanation of the different functions available: Button Function Name Function Description...
  • Page 72: Playback

    Button Function Name Function Description Image Adjustment This button opens the image adjustment toolbar, which allows the user to adjust brightness, contrast, saturation, and hue for the live feed’s picture. Adapt/Original Size This button allows the user to switch between displaying the original size of the stream in its set resolution, or to adapt to the size of the monitor display the feed is being viewed on.
  • Page 73 This allows the user to select files for download. Select the files by clicking the checkbox next to each file, and then click to download the files to the PC. 5.3. Cloud Storage The Cloud Storage tab allows the user quick access to the Amcrest Cloud website.
  • Page 74: Setup

    At this website (amcrestcloud.com) users can register for new accounts as well as view or modify existing accounts. For more information on Amcrest Cloud visit: amcrest.com/support 5.4 Setup The Setup tab allows the user to change different camera settings. Below is a screenshot of the setup tab:...
  • Page 75 5.4.1. Camera This menu section allows the user to change different camera settings for video and to manage image profiles. 5.4.1.1 Configuration This menu allows the user to configure image profiles for normal, day, and night usage. Below is a screenshot that shows the Configuration tab in the Configuration menu item: Below is an explanation for each of the fields on the Configuration tab in the Configuration menu item: 5.4.1.1.1.
  • Page 76 balance is not accurate. Please note the video may not be clear if the value is too low. The recommended value ranges from 40 to 60. • Sharpness: This slider is used to adjust the sharpness of the video. The value ranges from 0 to 100. The larger the value is, the clearer the edges are and vice versa.
  • Page 77 • Anti-Flicker: These radio buttons allow the user to select what type of anti-flicker technology should be used for the video feed. The three options are 50 Hz, 60 Hz, and Outdoor. The desired option should offset any flickering effect caused by the electrical current used in the specific area. •...
  • Page 78 To reset to default settings, click the Reset Defaults button. To refresh the screen, click on Refresh. To save the settings, click the Save button. 5.4.1.1.4. WB This dropdown box allows the user to select the white balance for the video feed. The different options are Auto, Sunny, Night, Outdoor, and Customized.
  • Page 79 • Color - always represents picture in color, does not use IR or black and white mode. Performs poorly in dimly lit areas unless you are using the Starlight series cameras. • Auto - Uses D&N Sensitivity setting to change between color mode and infrared and black and white mode.
  • Page 80 5.4.1.7. Indicator Light This menu box allows the user to select whether the indicator light in the camera is on or off for the selected profile. Below is a screenshot of this menu: • Profile: This dropdown box allows the user to select which profile to modify. The 3 options are Day, Night, and Normal.
  • Page 81 Full Time means that the system sticks to one profile the entire time it is running. Schedule allows the user to dictate which times of the day are designated for the day profile and the night profile. To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button.
  • Page 82 Sub Stream is a lower quality stream that allows the feed to take up less resources and bandwidth when streaming. The Main Stream and the Sub Stream have the same fields. Sub Stream can be enabled by checking the box next to Enable. To reset to default settings, click the Reset Defaults button.
  • Page 83 The menu on the left allows the user to select which overlay to modify. Privacy Masking, Channel Title, Time, and Text Overlay can all be modified in this menu. For Privacy Masking, the radio button enables or disables the feature. To set a privacy mask, click one of the boxes in the live view window, and position or resize it as needed.
  • Page 84 Below is an explanation for each of the fields on the Path tab in the Video menu item: • The Live Snapshot field allows the user to select where to save live snapshots to. Click the Browse button to select a different destination folder. •...
  • Page 85 Below is an explanation of the fields on the TCP/IP settings tab: • Host Name: This text field allows the user to change the host device name for the camera. This field supports a maximum of 15 characters. • Ethernet Card: This dropdown box allows the user to select which internet access device to use. If the device is connected to a wired connection and a wireless one at the same time, then this box will have options to pick either of the connections.
  • Page 86 The P2P settings screen is where users can use a QR code to connect their smartphone or tablet to the camera. This feature needs to be enabled for use with the Amcrest View app, Amcrest Cloud, or AmcrestView.com. Below is a screenshot of the P2P...
  • Page 87 Below is an explanation of the fields on the Connection settings tab: • Max Connections: This field allows the user to specify the maximum number of users that can be connected to the camera at the same time. The maximum number of users the camera can support at one time is 20. •...
  • Page 88 Quick DDNS, NO-IP DDNS, CN99 DDNS, and Dyndns DDNS. Based on which service is selected, different options may show on this screen. For purposes of this guide, AmcrestDDNS will be used. AmcrestDDNS is a free DDNS service provided by Amcrest, and it must be renewed every year.
  • Page 89 Below is an explanation of fields on the IP Filter settings screen: • Trusted Sites: This checkbox allows the user to enable the IP Filter feature for trusted sites. • Add IP/MAC: This button opens a popup that allows the user to add IP or MAC addresses to the trusted site list.
  • Page 90 • Username: This field allows the user to enter the SMTP username. • Password: This field allows the user to enter the password associated with the SMTP username. • Sender: This field allows the user to enter the sender email address. This email address will be the one that sends out all emails pertaining to the alerts and alarm emails sent by the camera.
  • Page 91 UPnP mapping has failed. Successful: This means that UPnP mapping has succeeded. • Port Mapping List: This table is used to show how the ports for each protocol listed below have been remapped by the UPnP protocol. The first column shows the checkboxes to enable the corresponding service on the table. The second column shows the name of the services.
  • Page 92 Note: This feature may not be available on all devices. To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. 5.4.2.8. Bonjour Bonjour is Apple's implementation of Zero-configuration networking (Zeroconf), a group of technologies that includes service discovery, address assignment, and hostname resolution.
  • Page 93 To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. 5.4.2.10. WiFi The WiFi feature on this camera allows it to connect to a network wirelessly. Below is a screenshot of the WiFi tab on the WiFi menu: Below is an explanation of the fields on the WiFi tab of the WiFi menu: ●...
  • Page 94 Allow the device to connect to your WiFi network. Once complete, the SSID field will show a green Connected prompt: The WiFi camera will now be connected to your WiFi network. You can now remove the Ethernet cable from the device. Please note, the IP address listed in the WiFi Network Information menu will be the IP address used to access your camera wirelessly.
  • Page 95 Below is an explanation of the fields on the QoS screen: • Realtime Monitor: This field allows the user to enter in a priority value for real time monitoring packets. The range is between 0-63. • Command: This field allows the user to enter in a priority value for command packets. The range is between 063.
  • Page 96 Below is an explanation of the fields on the Motion Detect tab: • Enable: This checkbox enables motion detection for the camera. • Schedule: Clicking this button opens a weekly schedule that can be used to set times.
  • Page 97 Click and drag to set motion detection for certain days of the week. Also, periods of motion detection can be set for each day and enabled using the period settings on the bottom half of the screen. There are a total of 6 periods that can be set.
  • Page 98 • Record: This checkbox allows the user to enable the camera to record video when a motion detection alarm is triggered. • Record Delay: This field specifies in seconds how long the delay between alarm activation and recording should be. •...
  • Page 99 o Click and drag to set video tampering for certain days of the week. Also, periods of video tampering can be set for each day and enabled using the period settings on the bottom half of the screen. There are a total of 6 periods that can be set.
  • Page 100 Below is an explanation of the fields on the Network settings tab: • Event Type: This dropdown box allows the user to select which Network abnormality to set event triggers for. The 2 options are Disconnection and IP Conflict. • Enable: This checkbox enables the Network abnormality trigger for the camera.
  • Page 101 • Relay Out: This checkbox allows the user to enable the camera to trigger an alarm when illegal access is detected. • Alarm Delay: This field specifies in seconds how long the delay between alarm activation and relay alarm activation should be.
  • Page 102 • Video Recording Schedule: To specify a video recording range, first select the type of recording desired, then click and drag on time bar for the desired date. To edit multiple days at once, drag the cursor further up or down to cover the other days. o Setup: Clicking this button opens a screen that allows for recording periods to be set for each day and for each recording type.
  • Page 103 5.4.4.1.3. Holiday Schedule This tab is where holiday settings are configured. Below is a screenshot of the Holiday Schedule settings screen: Below is an explanation of the fields on the Holiday Schedule settings tab: • Record Type: These checkboxes allow the user to select which recording type they want to configure on the schedule.
  • Page 104 Below is an explanation of the fields on the Path settings tab: • Event Type: This column designates storage options available to the camera. The options are SD Card, FTP, and NAS. • Record Type: These columns designate which recording type should be recorded to which event type.
  • Page 105 5.4.4.2.3 FTP This tab is where the user can change FTP settings. Below is a screenshot of the FTP tab: Below is an explanation of the fields on the FTP settings tab: • Enable: This checkbox allows the user to enable FTP uploading for the camera’s recorded media. •...
  • Page 106 Save button. 5.4.4.4. Cloud Storage This menu redirects the user to the Amcrest Cloud web site. At this website (amcrestcloud.com) users can register for new accounts as well as view or modify existing accounts. For more information on Amcrest Cloud visit:...
  • Page 107 5.4.5 System This menu section allows the user to change general settings for the camera. 5.4.5.1 General This menu controls where general settings are configured. There are 2 tabs in this menu: General and Date & Time. 5.4.5.1.1 General This tab is where the user can configure some basic camera settings. Below is a screenshot of the General tab: Below is an explanation of the fields on the General settings tab: •...
  • Page 108 Below is an explanation of the fields on the Date & Time settings tab: • Date Format: This dropdown box allows the user to change the date format used in the camera. • Time Format: This dropdown box allows the user to change the time format used in the camera. •...
  • Page 109 • User Name: This tab shows the usernames available on the camera. • Group: This tab shows the user groups available on the camera. • No.: This column shows the user’s number on the user list. User Name: This column shows the usernames of the different accounts on the camera. •...
  • Page 110 Go to amcrest.com/firmware-subscribe • You will be taken to an Amcrest firmware downloads page. Search for the model number of your camera and download the latest firmware file. • Return to the web user interface for your camera and press the Browse button to locate and import the firmware file you just downloaded.
  • Page 111 • The device will reset, return to the web user interface. The upgrade is now complete. Note: When upgrading the camera’s firmware, do not disconnect the internet or power from the camera. 5.4.6 Information This menu section allows the user to view information about the camera for reference purposes. 5.4.6.1 Version This screen allows the user to see various information about the camera’s software versions, as well as other information.
  • Page 112: Alarm

    5.4.6.2.1. Remote Log This tab allows the user to enable and access remote logs within the camera. Below is a screenshot of this menu: To use this menu, check the enable check box to enable remote log functionality. Enter the IP address, port number and device number of the device you would like to pull remote logs from.
  • Page 113 The table on the right shows the alarm log and all the alarm instances that have occurred. The checkboxes allow the user to narrow down which alarms they want to see in the alarm log. Clicking the checkbox next to Prompt will cause the system to pop up a dialog box anytime an alarm is triggered.
  • Page 114: Faqs/Troubleshooting

    6. FAQs/Troubleshooting 1. The camera does not boot up properly. Below are a few possible reasons why this may be occurring: • The power input is not correct voltage. • The power cable connection is not secured correctly. • The firmware was upgraded incorrectly. 2.
  • Page 115: Glossary Of Terms

    • The camera’s local video output quality is not enough. 8. The camera is unable to connect to WiFi. Below are a few possible reasons why this may be occurring: • The network is not stable. • The WiFi settings in the camera are not configured. (refer to section 5.4.2.10. WiFi) •...
  • Page 116: Fcc Statement

    • S/N – S/N stands for serial number. The S/N is unique to each camera and can be used to connect to different Amcrest apps and services to provide different methods of access to the camera.
  • Page 117: Ic Warning Statement

    radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: -- Reorient or relocate the receiving antenna.
  • Page 118: Appendix A: Toxic Or Hazardous Materials Or Elements

    Appendix A: Toxic or Hazardous Materials or Elements Toxic or Hazardous Materials or Elements Component Name Cr VI PBDE Sheet ○ ○ ○ ○ ○ ○ Metal(Case) Plastic Parts ○ ○ ○ ○ ○ ○ (Panel) Circuit Board ○ ○ ○...
  • Page 119 To contact Amcrest support, please do one of the following: • Visit http://amcrest.com/contacts and use the email form • Call Amcrest Support using one of the following numbers Toll Free US: (888) 212-7538 International Callers (Outside of US): +1-713-893-8956 USA: 713-893-8956 Canada: 437-888-0177 UK: 203-769-2757 •...

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