Amcrest IP3M-943 User Manual
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Amcrest IP3M-943 User Manual

3mp wifi bullet camera
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Amcrest IP3M-943
3MP WiFi Bullet Camera
User Manual
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Summary of Contents for Amcrest IP3M-943

  • Page 1 Amcrest IP3M-943 3MP WiFi Bullet Camera User Manual...

  • Page 2: Table Of Contents

    4.2.2 Accessing your camera using multiple mobile devices ................14 4.2.3 Configuring advanced settings on your camera ..................14 4.2.4 Using Amcrest Cloud for remote viewing, storage, and playback ............14 4.2.5 Using plug-and-play for remote web access .................... 14 4.3 Amcrest View App Setup ..........................15...
  • Page 3 4.3.6 Push notifications setup ........................... 28 4.3.7 Email alerts setup ............................. 30 4.4 Desktop access setup ............................32 4.4.1 Amcrest IP Config Software method ......................32 4.4.2 Installing the Amcrest browser plugin ..................... 36 4.4.3 Logging in ..............................37 4.5 Amcrest Cloud Setup ............................
  • Page 4 5.3.1.2 Video ..............................59 5.3.1.3 Audio ..............................62 5.3.2 Network ..............................63 5.3.2.1 TCP/IP ............................... 63 5.3.2.2 Connection ............................65 5.3.2.3 PPPoE ............................... 66 5.3.2.4 DDNS ..............................67 5.3.2.5 IP Filter ............................. 68 5.3.2.6 SMTP (Email) ............................ 69 5.3.2.7 UPnP ..............................70 5.3.2.8 SNMP ..............................71 5.3.2.9 Bonjour ............................

  • Page 5: Welcome

    Appendix A: Toxic or Hazardous Materials or Elements ..................104 Welcome Thank you for purchasing an Amcrest WiFi Bullet network camera! This user manual is designed to be a reference tool for the installation and operation of your IP camera.

  • Page 6: Important Security Warning

    Email Amcrest Customer Support support@amcrest.com Important Security Warning In order to keep your Amcrest camera secure and prevent unauthorized access, please make sure to follow the steps below: • Always make sure that your camera has the latest firmware as listed on www.amcrest.com/firmware...

  • Page 7: Features And Specifications

    1.1 Overview The Amcrest WiFi Bullet network camera is an excellent tool for digital surveillance that can be useful to a wide variety of users. The camera connects to any router, and uses an internet connection to allow the user to access all of its functionality from many internet connected devices.

  • Page 8: Features

    • Cloud Storage Functionality The WiFi Bullet network camera is able to record video and audio streams to the Amcrest Cloud service in order to enable long-term storage for recordings. Amcrest Cloud also allows the user to easily find and download recorded video for playback from any internet connected PC or Mac computer.
  • Page 9 Please refer to the following chart for information about the camera and its ports. Port Name Function Connection Note Used to connect the camera using a standard Ethernet cable. Network port Ethernet port Power input DC 12V port Power Power port. Input DC 12V.
  • Page 10 Please see below for detailed diagram of the camera’s physical features The images below show the dimensions for the camera. The measurements are in millimeters (mm):...

  • Page 11: Connection & Installation

    3.2 Installation Guide Follow the steps and use the diagram in this section to install the IP3M-943/IPM-723 Cameras. Note: Prior to installation ensure that the installation environment can support at least 3 times the weight of the...
  • Page 12 9. Using a Philip’s head screwdriver, (not included) tighten the adjusting screw near the base of the camera to lock the camera in position. An installation guide video can be found at Amcrest.com/videos 3.3 Installation Guide To install a microSD card into your camera, please refer to the step by step guide below: Note: You will need a Phillips head screw drive to access the microSD card slot for your camera.

  • Page 13: Camera Access Setup

    3. To insert the microSD card into the slot, turn the microSD card up (gold pins up) and slide the card into the slot. 4. Once the microSD card is inserted, gently press the card into the slot until it clicks and locks into place. 5.

  • Page 14: Camera Setup Methods

    We offer 4 hours of free storage for your first camera. Please follow the instructions as outlined on section 4.5 (Amcrest Cloud setup) to sign up for our Amcrest Cloud service and get 4 hours of free storage.

  • Page 15: Amcrest View App Setup

    Android mobile operating systems. There are two versions of the app, Amcrest View Lite, and Amcrest View Pro. Amcrest View (Lite or Pro) on the App Store or Play Store. The Pro version contains features such as push notifications, sharing video and image files, exporting video in MP4 format, and exporting image files to your phone.
  • Page 16 Note: After installing the app, and before starting the app setup process, please make sure your phone is connected to the WiFi network you will be connecting your camera to. 2. From the home screen, tap the icon in the top-right corner to open the Device List.
  • Page 17 3. Tap the Add Device button. 4. Tap WiFi Camera. Note: Move the camera or the phone to ensure that the entire QR code is visible and focused in the frame. In case the QR code cannot be scanned, please tap Enter S/N Manually to enter in the camera’s...
  • Page 18 5. Tap WiFi Configuration Setup. 6. Scan the QR code from the sticker on your camera. Note: The default username is admin and default password admin. 7. Double check to ensure that your S/N (Serial 8. Give your camera a name, then enter in the Number) is entered correctly, then tap Next.
  • Page 19 Note: Most Amcrest cameras can only connect to 2.4 GHz WiFi networks, so please ensure that your phone connected to a compatible network. Otherwise, perform the Ethernet WiFi Setup method in section 4.3.2. 9. Enter your WiFi password, then tap Next.
  • Page 20 Help Center, tap the menu icon on the top left hand side, tap Help, then select which screen you'd like more information about. For additional assistance, please contact us at www.amcrest.com or give us a call at 1- 8882127538. Step by step video tutorials available at www.amcrest.com/videos...

  • Page 21: Ethernet Wifi Setup

    Plug in your camera and follow the steps below to get your camera up and running. Please wait 30 seconds after plugging in the camera to allow it to initialize. 1. Download and open the Amcrest View Pro app from the App Store or Play Store.
  • Page 22 2. From the home screen, tap the icon in the 3. Tap the Add Device button. topright corner to open the Device List.
  • Page 23 4. Tap WiFi Camera. 5. Tap Ethernet WiFi Setup.
  • Page 24 6. Plug your camera into your router via an Ethernet 7. Ensure your mobile phone is connected to the WiFi cable. Don’t worry, once the camera is set up, the network that you will be connecting your camera camera can be unplugged and moved to a to, then tap Next.
  • Page 25 Note: The default username is admin and the default password is admin. 10. Give your camera a name, then enter in the 11. Pick a WiFi network, enter in the password, and tap camera’s username and password. Once you’ve Next. filled out all of the fields, tap Next.
  • Page 26 Note: Note that once the password is changed here it will take effect immediately. If forget your password, you can always hard reset the camera using the steps detailed in the FAQs section of this guide. 12. Your camera is almost ready. Tap the Start Live 13.

  • Page 27: P2P Setup

    The P2P Setup method is the method that should always be used to add a camera to more devices (smartphones, tablets, using the Amcrest View app) after the initial WiFi Configuration setup method has been followed and completed on the first device using the app.
  • Page 28 2. From the home screen, tap the icon in the top right 3. Tap the Add Device button. corner to open the Device List.
  • Page 29 4. Tap WiFi Camera. 5. Tap the Add Connected Device button near the top of the screen, then tap P2P Setup. Note: Move the camera or the phone to ensure that the entire QR code is visible and focused in the frame.
  • Page 30 6. Scan the QR code from the sticker on your camera. 7. Double check to ensure that your S/N (Serial Number) is entered correctly, then tap Next. Note: The default username is admin and the default password is admin. 8. Give your camera a name, then enter in the 9.

  • Page 31: App Walkthrough

    4.3.5 Motion detection setup Setting up motion detection for the WiFi Bullet camera through the Amcrest View app will allow you to choose how your camera will react to and record motion. This is the best way to record events that are particularly of interest without needing to waste storage space by constantly recording.
  • Page 32 Follow the steps below to setup motion detection on your camera. 1. From the home screen, tap the icon in the top 2. Tap Configuration Center to open the left corner to open the main menu. Configuration Center.
  • Page 33 3. Tap Motion Detect to open the motion 4. Select the camera that you want to modify detection settings menu. motion detection settings for.

  • Page 34: Push Notifications Setup

    Note: This feature is only available on the Amcrest View Pro version of the app, which is free to download. Here is a list of the configuration options for push notifications: •...
  • Page 35 1. From the home screen, tap the icon in the top 2. Tap Push Notifications to open the Push left corner to open the main menu. Notifications settings menu.
  • Page 36 3. Tap Configuration to open the push 4. Select the camera that you want to modify notifications settings menu. Tap Event List to push notification settings for. see a history of past push notifications.

  • Page 37: Email Alerts Setup

    4.3.7 Email alerts setup The Amcrest WiFi Bullet network camera has the ability to send you email alerts to notify you when motion detection occurs. This is an alternative to using push notifications, which come directly through the Amcrest View app.
  • Page 38 highly recommended that you do not forward your new email alert account to your primary account until you are satisfied with the sensitivity settings and frequency of motion alerts. 1. From the home screen, tap the icon in the top 2.
  • Page 39 3. Tap Email Alerts to open the email alerts 4. Select the camera that you want to modify settings menu. email alert settings for. Note: If your Note: You can provider is not specify, in seconds, listed, select Other, the Interval: how then fill out the long the camera SMTP Server and...

  • Page 40: Desktop Access Setup

    That’s what the browser plugin is for. To access the camera’s web interface, we will use the Amcrest IP Config Software method. 4.4.1 Amcrest IP Config Software method...
  • Page 41 Amcrest IP Config Software can be installed for free onto your computer from Amcrest’s official website. The IP Config Software is available for both Windows and Mac operating systems. To get directly to the downloads page, use this link: https://amcrest.zendesk.com/hc/en-us/categories/201939038-All-Downloads Otherwise, the steps below will walk you through how to download, install, and use Amcrest IP Config Software: 1.
  • Page 42 5. You will be asked to allow this program to make changes to your computer with a pop-up window, click Yes. 6. Once you see the first page of the installer wizard, click Next to continue. 7. On the next page, check the box next to “I agree”, then click Install.
  • Page 43 8. After the progress bar completes, if you see a Windows Security Alert popup, click Allow access.
  • Page 44 9. This brings you to the main screen of Amcrest IP Config Software. Your camera will automatically be found on your network and appear in the list (if properly connected with an Ethernet cable to your router). You will also see the IP address associated with your camera.

  • Page 45: Installing The Amcrest Browser Plugin

    4.4.2 Installing the Amcrest browser plugin Once you’ve followed one of the above methods to get to the login screen for the camera, follow the below steps to install the browser plugin on Internet Explorer: 1. On the main login screen, you should see a popup in the center. Click Install.

  • Page 46: Logging In

    Note: After logging in for the first time, you will be prompted to change your password. To find the camera’s IP address, please refer to the Amcrest IP Config Software method (section 4.4.1) above. To install the browser plugin for the camera’s web interface, please refer to the section 4.4.2 above.
  • Page 47 2. Enter your login credentials. You may be prompted to change your password. 3. (Optional) Save this web page as a Favorite for easy access in the future. The camera is now successfully set up for live viewing and playback! To setup WiFi (optional), navigate to Setup >...

  • Page 48: Amcrest Cloud Setup

    5. View your camera live or watch recorded clips using the menu button on the top of the page. You can also use the Amcrest Cloud app on iOS and Android to add more cameras, play recordings, and view your camera live, from anywhere.
  • Page 49 Open Internet Explorer, type ”www.amcrestview.com” into the search bar, and hit Enter. This will take you to the login screen: Once you’re on the login page, you will see a message about installing the plugin below the login box. Click Download Now: This will take you to another page where you will need to click the Download Now button: You will be prompted by the browser to install the plugin.
  • Page 50 You may be prompted to verify this download. This software is not harmful to your computer and will not make any unwanted changes. To verify, start by clicking View Downloads: In the View Downloads page, right click the plugin, then click Run Anyway. The plugin will close your browser sessions to install.

  • Page 51: User Method

    AmcrestView.com 4.6.2 User method The user method requires that you first install the Amcrest browser plugin for AmcrestView.com. Then, you can register for an account to set up your camera. 1. On the main login screen, www.amcrestview.com, click...
  • Page 52 2. You will be taken to the registration form. Enter your Username, Password, then Confirm Password, type your Email, enter the Verification Code, make sure the box is checked confirming you’ve read the ‘Amcrest Terms of Service’, then click Create an Account:...
  • Page 53 Check your email, and click the confirmation email from AmcrestView.com: 4. Once you’ve opened the email, click the confirmation link inside to complete your registration:...
  • Page 54 5. You will be taken back to AmcrestView.com and shown confirmation that your account has been activated. Click Go to Login: 6. You will be taken back to the login screen. Enter your new AmcrestView.com username and password, then click Login: 7.
  • Page 55 8. You will be taken to the main screen of your account. From here, click the Add Device button: 9. Now you can enter your camera’s information. Enter a Device Name (this can be anything). Then, fill in the S/N (serial number) this can be found on the sticker attached to the bottom of your camera or through the web interface (click the “i”...
  • Page 56 10. You will then see your camera added to the device list on the main screen. Click the ‘eye’ icon to view the live feed: 11. Your browser will give you a notification asking you to allow popups from AmcrestView.com. Click Options for this site, then click Always allow:...
  • Page 57 12. You will be taken to the live view page and given a notification to allow the plugin to pull the video feed through here. Click the small arrow to the right of Allow, then click Allow for all websites: 13.
  • Page 58 Now you can enable any of your added cameras to see their live feeds. In the top-right panel, there is a channel list. Click the small square icon to enable your feed for an added camera to see the video feed: Click the “S”...

  • Page 59: Remote Web Access Setup

    6. Click the Connections menu item on the left hand menu, and ensure that the HTTP port has changed. 7. Click the DDNS menu item on the left hand menu, pick Amcrest DDNS from the drop down box, click the checkbox next to Server Type, and then click the Save button on the bottom right.

  • Page 60: Port Forwarding Remote Web Access Setup

    If the process above is not working, please contact Amcrest Support via one of the following options: • Visit http://amcrest.com/contacts and use the email form • Call Amcrest Support using one of the following numbers Toll Free: (888) 212-7538 International Callers (Outside of US): +1-713-893-8956...

  • Page 61: Nvr Access

    18. Login to your camera, open the main menu then go to Setup -> Network. 19. Click the DDNS menu item on the left hand menu, pick Amcrest DDNS from the drop down box, click the checkbox next to Server Type, and then click the Save button on the bottom right.

  • Page 62: Live

    5.1 Live The Live tab allows the user to see a live video feed from the camera. The live tab has 4 main sections: Section 1: This bar allows the user to select which stream type and which protocol they want to choose. For more information on stream types, see section 5.3.1.2.1.
  • Page 63 Alarm Output Click this button to generate an alarm output signal. This button becomes red/grey depending on alarm output activation or cancellation. Digital Zoom Click this button to activate the zone selection function. This allows the user to use the mouse to select a zone to zoom in on. Snapshot Click this button to take a screenshot of the live feed.

  • Page 64: Playback

    5.2 Playback The Playback tab allows the user to playback the camera’s recorded video. Note: This camera does NOT have PTZ. Below is a screenshot of the Playback tab: This is the interface for the playback menu. There are 7 main sections: 1.

  • Page 65: Setup

    This allows the user to select files for download. Select the files by clicking the checkbox next to each file, and then click to download the files to the PC. 5.3 Setup The Setup tab allows the user to change different camera settings. Note: This camera does NOT have PTZ. Below is a screenshot of the setup tab:...

  • Page 66: Camera

    There are 3 main sections to note in the Setup tab: 1. Menu Bar: The menu bar is composed of menu sections, which when clicked display any menu items that fall under their category. 2. Menu Items: These menu items each open up a different menu that allows the user to change specific settings for the camera.
  • Page 67 Below is an explanation for each of the fields on the Configuration tab in the Configuration menu item: • Profile: This dropdown box allows the user to select which profile to modify. The 3 options are Day, Night, and Normal. •...
  • Page 68 • Anti-Flicker: These radio buttons allow the user to select what type of anti-flicker technology should be used for the video feed. The three options are 50 Hz, 60 Hz, and Outdoor. The desired option should offset any flickering effect caused by the electrical current used in the specific area. •...

  • Page 69: Video

    Below is an explanation for each of the fields on the Profile Management tab in the Configuration menu item: Profile Management: This set of radio buttons allow the user to set what basis the profile management settings run on. There are 3 options: Normal, Full Time, and Schedule. Normal means that the system can automatically alternate between night and day based on the profiles for each.
  • Page 70 Below is an explanation for each of the fields on the Video tab in the Video menu item: • Code-Stream Type: This dropdown box allows the user to select different encode frame rates for different recorded events. This includes the main stream, motion stream, and alarm stream. The camera supports active control frame function (ACF).
  • Page 71 Sub Stream is a lower quality stream that allows the feed to take up less resources and bandwidth when streaming. The Main Stream and the Sub Stream have the same fields. Sub Stream can be enabled by checking the box next to Enable. To reset to default settings, click the Reset Defaults button.
  • Page 72 The menu on the left allows the user to select which overlay to modify. Privacy Masking, Channel Title, Time, and Text Overlay can all be modified in this menu. For Privacy Masking, the radio button enables or disables the feature. To set a privacy mask, click one of the boxes in the live view window, and position or resize it as needed.

  • Page 73: Audio

    Below is an explanation for each of the fields on the Path tab in the Video menu item: • The Live Snapshot field allows the user to select where to save live snapshots to. Click the Browse button to select a different destination folder. •...

  • Page 74: Network

    Below is an explanation for each of the fields on the Audio menu: • Enable: This checkbox allows the user to enable audio recording. • Encode Mode: This dropdown box allows the user to select what audio format the audio should be recorded •...

  • Page 75: Tcp/Ip

    5.3.2.1 TCP/IP The TCP/IP menu item has two tabs: TCP/IP and P2P. 5.3.2.1.1 TCP/IP TCP/IP stands for Transmission Control Protocol/Internet Protocol and it is the language/protocol that allows communication between internet connected devices, whether on a local network, or a on the Internet at large. This screen allows for TCP/IP settings to be modified in order for the camera to establish a connection to the network.
  • Page 76 Enable: This checkbox allows the user to enable the P2P feature for the camera. This feature must be enabled for the camera to connect to a smartphone or tablet via the Amcrest View app. It is enabled by default. •...

  • Page 77: Connection

    5.3.2.2 Connection The Connection menu item has two tabs: Connection and ONVIF. 5.3.2.2.1 Connection The Connection tab is where users can configure port connections. Below is a screenshot of the Connection settings tab: Below is an explanation of the fields on the Connection settings tab: •...

  • Page 78: Pppoe

    For purposes of this guide, AmcrestDDNS will be used. AmcrestDDNS is a free DDNS service provided by Amcrest, and it must be renewed every year. A renewal reminder email will be sent to the email entered in the username field below.

  • Page 79: Ip Filter

    To configure the camera for DDNS access using AmcrestDDNS, see section 4.7.1. Below is a screenshot of the DDNS settings screen, configured to AmcrestDDNS: To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button.

  • Page 80: Smtp (Email)

    • Remove All: This button allows the user to remove all sites from the trusted IP/MAC list. To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. .2.6 SMTP (Email) This screen allows for the configuring of email settings in order to permit the camera to send emails when an alarm is triggered.
  • Page 81 • Interval: This field allows the user to define, in seconds, how long the system should wait between sending emails. This prevents multiple emails from being sent out. • Keep Alive: This checkbox allows the user to enable a function to periodically check in with the SMTP server to ensure it can connect correctly.

  • Page 82: Upnp

    5.3.2.7 UPnP UPnP stands for Universal Plug and Play, and it is a protocol used to easily connect devices to the internet. In the case of this camera, it allows the camera to connect to the router in an easy manner to quickly allow for remote access.

  • Page 83: Bonjour

    SNMP stands for Simple Network Management Protocol. This protocol is used to provide a basic framework in order to allow connection between various network devices. Below is a screenshot of the SNMP settings screen: Below is an explanation of fields on the SNMP settings screen: •...

  • Page 84: Multicast

    Click the checkbox next to Enable to the Bonjour functionality. The Server Name field allows the user specify what name to use in order to connect devices via the Bonjour protocol. To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button.
  • Page 85 Below is an explanation of the fields on the WiFi tab of the WiFi menu: • Enable: This checkbox allows the user to enable WiFi functionality. • Add SSID: This button allows the user to manually enter in an SSID. •...

  • Page 86: Qos

    To enable 802.1x, click the checkbox next to Enable. An authentication method can be chosen from the dropdown box, and a username and password can be entered in their respective fields. To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button.
  • Page 87 Below is an explanation of the fields on the Motion Detect tab: • Enable: This checkbox enables motion detection for the camera. • Working Period: Clicking this button opens a weekly schedule that can be used to set times. Click and drag to set motion detection for certain days of the week. Also, periods of motion detection can be set for each day and enabled using the period settings on the bottom half of the screen.
  • Page 88 When the setup button is clicked, a live stream of the video is shown. The user can then set up to 4 regions, each with their own region name, sensitivity (1-100), and threshold (1-100). Each region has a specific color, and the region selector tool is displayed when the mouse is moved to the top of the screen.
  • Page 89 5.3.3.1.2 Video Tamper This tab allows the user to modify video tamper settings. Below is a screenshot of the Video Tamper tab: Below is an explanation of the fields on the Video Tamper tab: • Enable: This checkbox enables a video tamper alarm for the camera. •...

  • Page 90: Audio Detection

    To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. 5.3.3.2 Audio Detection This menu allows the user to modify audio detection settings. Below is a screenshot of the Audio Detect screen: Below is an explanation of the fields on the Audio Detect tab: •...

  • Page 91: Alarm

    • Anti-Dither: This field allows the user to set the anti-dither time. The values in this field can range from 5 to 600 seconds. This time value controls how long the alarm signal lasts. Based on audio detection, a buzzer can go off, a snapshot can be taken, or the camera can begin recording.
  • Page 92 Click and drag to set alarm activation for certain days of the week. Also, periods of relay activation can be set for each day and enabled using the period settings on the bottom half of the screen. There are a total of 6 periods that can be set. •...

  • Page 93: Abnormality

    .3.4 Abnormality This menu has 3 tabs: SD Card, Network, and Illegal Access 5.3.3.4.1 SD Card This tab allows the user to set the camera’s response to an SD card related abnormality. Below is a screenshot of the SD card tab screen: Below is an explanation of the fields on the SD Card settings tab: •...
  • Page 94 .3.4.2 Network This tab allows the user to set the camera’s response to a Network related abnormality. Below is a screenshot of the Network tab screen: Below is an explanation of the fields on the Network settings tab: • Event Type: This dropdown box allows the user to select which Network abnormality to set event triggers for.
  • Page 95 .3.4.3 Illegal Access This tab allows the user to set the camera’s response to an Illegal Access related abnormality. Below is a screenshot of the Illegal Access tab screen: Below is an explanation of the fields on the Illegal Access settings tab: •...
  • Page 96 To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button.

  • Page 97: Storage

    5.3.4 Storage This menu section allows the user to change storage settings for the camera. 5.3.4.1 Schedule The schedule menu manages the recording schedule for the camera. This menu has 3 tabs: Record Schedule, Snapshot Schedule, and Holiday Schedule. 5.3.4.1.1 Record Schedule This tab is where video recording settings are configured.
  • Page 98 Setup: Clicking this button opens a screen that allows for recording periods to be set for each day and for each recording type. There are a total of 6 periods that can be set. To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button.
  • Page 99 Setup: Clicking this button opens a screen that allows for snapshot periods to be set for each day and for each snapshot type. There are a total of 6 periods that can be set. To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button.

  • Page 101: Destination

    .4.2 Destination This menu controls where recorded media is stored. There are 4 tabs in this menu: Path, SD Card, FTP, and NAS. 5.3.4.2.1 Path This tab is where the user can designate a path for recorded video and snapshots to reside in. Below is a screenshot of the Path tab: Below is an explanation of the fields on the Path settings tab: •...
  • Page 102 • Read Only: This button allows the user to designate an SD card as read only. • Hot Swap: This button allows the user to physically remove the SD card and replace it with another safely. • Refresh: This button refreshes the SD card table. •...

  • Page 103: Record Control

    Below is an explanation of the fields on the NAS settings tab: • Enable: This checkbox allows the user to enable NAS uploading for the camera’s recorded media. • Server Address: This field allows the user to designate a DDNS address for the NAS server/device. •...

  • Page 104: General

    5.3.5.1 General This menu controls where general settings are configured. There are 2 tabs in this menu: General and Date & Time. 5.3.5.1.1 General This tab is where the user can configure some basic camera settings. Below is a screenshot of the General tab: Below is an explanation of the fields on the General settings tab: •...
  • Page 105 Below is an explanation of the fields on the Date & Time settings tab: • Date Format: This dropdown box allows the user to change the date format used in the camera. • Time Format: This dropdown box allows the user to change the time format used in the camera. •...

  • Page 106: Manage Users

    .5.2 Manage Users This menu allows the user to change the user accounts on the camera. By default, the camera only has the admin account which has all rights/authorities. Additional accounts can be created on this screen. Below is a screenshot of the manage users screen: Below is an explanation of the fields on the Manage Users screen: •...

  • Page 107: Restore Factory Settings

    .5.3 Restore Factory Settings This screen allows the user to reset the camera and all of its settings to the factory settings. Below is a screenshot of the Default screen: Note: An alternate method to conduct a Factory Reset for the device is to press and hold the indicator light/reset button on the back of the device for 10 seconds (until the light changes).

  • Page 108: Upgrade

    Below is an explanation of the fields on the Auto Maintain screen: • Auto Reboot: This checkbox allows the user to enable the auto reboot function. The dropdown box and field to the right of this checkbox allow the user to specify what date and time of the week the camera will auto reboot.

  • Page 109: Information

    5.3.6 Information This menu section allows the user to view information about the camera for reference purposes. 5.3.6.1 Version This screen allows the user to see various information about the camera’s software versions, as well as other information. Below is a screenshot of the camera’s version screen: On this screen, software version, web interface version, and ONVIF version are displayed.

  • Page 110: Alarm

    Click Refresh to refresh this table. 5.4 Alarm This screen is where the alarm log is kept. Below is a screenshot of the alarm screen: The table on the right shows the alarm log and all of the alarm instances that have occurred. The checkboxes allow the user to narrow down which alarms they want to see in the alarm log.
  • Page 111 • The power input is not correct voltage. • The power cable connection is not secured correctly. The firmware was upgraded incorrectly. 2. Camera often automatically shuts down or stops running. Below are a few possible reasons why this may be occurring: •...
  • Page 112 • The camera’s hardware is malfunctioning. 7. There is no audio during real-time monitoring. Below are a few possible reasons why this may be occurring: • The camera’s microphone is damaged. • The speakers being used are not sufficiently powered. The camera hardware is malfunctioning.
  • Page 113 • ActiveX controls have been disabled. • The PC is not using DirectX 8.1 or higher. Upgrade to a more recent version of DirectX. • The camera is having network connection errors. • Web access may be setup incorrectly. • The username or password may be incorrect.

  • Page 114: Glossary Of Terms

    • The alarm is not setup correctly. • The alarm cable is not connected correctly. • The alarm input signal is not correctly configured. • There are two loops connected to one alarm device. 16. The camera is not recording enough video. Below are a few possible reasons why this may be occurring: The storage capacity is not enough.
  • Page 115 • S/N – S/N stands for serial number. The S/N is unique to each camera and can be used to connect to different Amcrest apps and services to provide different methods of access to the camera. • Sensitivity – Sensitivity is the amount of change required to increase the motion detected by a percentage.

  • Page 116: Fcc Statement

    • UPnP – UPnP stands for Universal Plug and Play, and it is a protocol used to easily connect devices to the internet. • Video Tamper – Video Tamper refers to any major changes happening to the video feed such as it being blocked out, interfered with, or disconnected.

  • Page 117: Appendix A: Toxic Or Hazardous Materials Or Elements

    Appendix A: Toxic or Hazardous Materials or Elements Toxic or Hazardous Materials or Elements Component Name Cr VI PBDE Sheet ○ ○ ○ ○ ○ ○ Metal(Case) Plastic Parts ○ ○ ○ ○ ○ ○ （Panel） Circuit Board ○ ○ ○...
  • Page 118 To contact Amcrest support, please do one of the following: • Visit http://amcrest.com/contacts and use the email form • Call Amcrest Support using one of the following numbers Toll Free US: (888) 212-7538 International Callers (Outside of US): +1-713-893-8956 USA: 713-893-8956 Canada: 437-888-0177 UK: 203-769-2757 •...
  • Page 119 © Copyright Amcrest 2018...

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