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Fault
Insufficient cleaning.
HomeConnect is not
working correctly.
No connection to the
home network.
Water is leaking out at
the water inlet hose.
Water is leaking out at
the water outlet hose.
Cause and troubleshooting
Check whether the detergent used is suitable.
1.
→ "Detergents and care products", Page 37
Drain the dispenser.
2.
→ "Cleaning the detergent drawer", Page 50
Clean the dispenser.
3.
Refill the dispenser.
4.
→ "Filling the dispenser", Page 42
Unsuitable detergent added to the dispenser of the in-
telligent dosing system.
Check whether the detergent used is suitable.
1.
→ "Detergents and care products", Page 37
Drain the dispenser.
2.
→ "Cleaning the detergent drawer", Page 50
Clean the dispenser.
3.
Refill the dispenser.
4.
→ "Filling the dispenser", Page 42
Different causes are possible.
Go to www.home-connect.com.
▶
Wi-Fi is switched off.
→ "Activating Wi-Fi on the appliance", Page 46
▶
Wi-Fi is activated but a connection to your home net-
work cannot be established.
Ensure that the home network is available.
1.
Reconnect the appliance to the home network.
2.
→ "Connecting the appliance to a WLAN home net-
work (Wi-Fi) with WPS function", Page 43
→ "Connecting the appliance to a WLAN home net-
work (Wi-Fi) without WPS function", Page 44
Water inlet hose is not correctly/securely connected.
Connect the water supply hose correctly. Connect-
1.
ing the water inlet hose
Tighten the screw connection.
2.
The water outlet hose is damaged.
Replace the damaged water outlet hose.
▶
Water outlet hose is not connected correctly.
Connect the water outlet hose correctly. Water out-
▶
let connection types
Troubleshooting en
67
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