A Disc Does Not Play Automatically; A Dvd Movie Stops, Skips, Or Plays Erratically - HP G72-B50 User Manual

3. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer
edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces.
NOTE:
4. Close the disc tray, and then place the disc in a protective case.

A disc does not play automatically

1. Click Start > Default Programs > Change AutoPlay Settings.
2. Confirm that the Use AutoPlay for all media and devices check box is selected.
3. Click Save.
A CD, DVD, or BD should now start automatically when it is inserted into the optical drive.

A DVD movie stops, skips, or plays erratically

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Clean the disc.
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Conserve system resources by trying the following suggestions:
◦
Log off the Internet.
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Change the color properties of the desktop:
1. Right-click on a blank area of the computer desktop, and then select Screen resolution.
2. Select Advanced Settings > Monitor tab.
3. Select High Color (16 bit), if this setting is not already selected.
If the tray is not fully accessible, tilt the disc carefully as you remove it.
Troubleshooting drive and device driver problems 75