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Table of Contents
Troubleshooting
Related Manuals for HP G72-100 - Notebook PC
Summary of Contents for HP G72-100 - Notebook PC
- Page 1 Notebook PC User Guide...
- Page 2 This user guide describes features that are Bluetooth is a trademark owned by its common to most models. Some features proprietor and used by Hewlett-Packard may not be available on your computer. Company under license. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation.
- Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
- Page 4 Safety warning notice...
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Page 5: Table Of Contents
Table of contents 1 Features Identifying hardware ..........................1 Components ............................2 Top components ........................2 TouchPad ......................2 Lights ........................3 Button and speakers ................... 4 Keys ........................5 Right-side components ......................6 Left-side components ......................7 Bottom components ......................8 Display components ...................... - Page 6 Current network security codes are unavailable ..............21 WLAN connection is very weak ..................22 Cannot connect to the wireless router ................22 Using the modem (select models only) ....................23 Connecting a modem cable ....................23 Connecting a country-specific modem cable adapter ............24 Selecting a location setting ....................
- Page 7 Webcam tips ........................46 Adjusting webcam properties ..................... 46 Troubleshooting ..........................48 The optical disc tray does not open for removal of a CD, DVD, or BD ......48 A disc does not play automatically ..................48 A DVD movie stops, skips, or plays erratically ..............49 A DVD movie is not visible on an external display .............
- Page 8 Calibrating a battery ......................63 Step 1: Fully charge the battery ................ 63 Step 2: Disable Hibernation and Sleep ............. 64 Step 3: Discharge the battery ................65 Step 4: Fully recharge the battery ..............65 Step 5: Reenable Hibernation and Sleep ............66 Conserving battery power ....................
- Page 9 Removing a digital card ..................... 88 8 Adding or replacing a memory module 9 Security Protecting the computer ........................92 Using passwords ..........................93 Setting passwords in Windows ..................93 Setting passwords in Setup Utility ..................93 Administrator password ..................94 Managing an administrator password ..........
- Page 10 Using Windows Backup and Restore ................110 Using system restore points .................... 111 When to create restore points ................. 111 Create a system restore point ................. 111 Restore to a previous date and time ............... 111 Performing a recovery ........................112 Recovering using the recovery discs ................
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Page 11: Features
Features Identifying hardware To see a list of hardware installed in the computer: Select Start > Control Panel > System and Security. Then in the System area, click Device ▲ Manager. You can also add hardware or modify device configurations using Device Manager. NOTE: Windows ®... -
Page 12: Components
Components Top components TouchPad Component Description TouchPad off indicator ● When the TouchPad zone is active, the light is off. ● When the TouchPad zone is inactive, the light is amber. ● To switch between active and inactive, quickly double-tap the TouchPad off indicator. -
Page 13: Lights
Lights NOTE: Your computer may look slightly different from the illustration in this section. Component Description ● TouchPad off indicator Off: TouchPad is enabled. ● Amber: TouchPad is disabled. To switch the Touchpad on and off, quickly double-tap the Touchpad off indicator. Caps lock light On: Caps lock is on. -
Page 14: Button And Speakers
Button and speakers NOTE: Your computer may look slightly different from the illustration in this section. Component Description ● Power button When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. -
Page 15: Keys
Keys NOTE: Your computer may look slightly different from the illustration in this section. Component Description Displays system information when pressed in combination with the key. Displays system information when pressed in combination with the key. Windows logo key Displays the Windows Start menu. Windows applications key Displays a shortcut menu for items beneath the pointer. -
Page 16: Right-Side Components
Right-side components NOTE: Your computer may look slightly different from the illustration in this section. Component Description Optical drive Reads optical discs and, on select models, also writes to optical discs. Optical drive light on release button Blinking: The optical drive is being accessed. USB port Connects an optional USB device. -
Page 17: Left-Side Components
Left-side components NOTE: Your computer may look slightly different from the illustration in this section. Component Description External monitor port Connects an external VGA monitor or projector. Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. -
Page 18: Bottom Components
Bottom components Component Description Battery bay Holds the battery. Vents (4) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. Battery release latch Releases the battery from the battery bay. -
Page 19: Display Components
Display components Component Description Internal microphone Records sound. Webcam (select models only) Records video and captures still photographs. Webcam light (select models only) On: The webcam is in use. Wireless antennas Your computer model has two antennas that send and receive signals from one or more wireless devices. - Page 20 NOTE: For optimal transmission, keep the areas immediately around the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety and Environmental Notices that applies to your country or region. These notices are located in Help and Support. Chapter 1 Features...
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Page 21: Additional Hardware Components
Additional hardware components Component Description Power cord* Connects an AC adapter to an AC outlet. AC adapter Converts AC power to DC power. Battery Powers the computer when the computer is not plugged into external power. *Power cords vary in appearance by country or region. Components... -
Page 22: Labels
Labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer. ● Integrated regulatory, wireless certification, and service tag label—Provides regulatory information about the computer, wireless certification information, and the computer model number, serial number, and warranty information. -
Page 23: Wireless, Local Area Network, And Modem
Wireless, local area network, and modem Using wireless devices Wireless technology transfers data across radio waves instead of wires. Your computer may be equipped with one or more of the following wireless devices: ● Wireless local area network (WLAN) device—Connects the computer to wireless local area networks (commonly referred to as Wi-Fi networks, wireless LANs, or WLANs) in corporate offices, your home, and public places such as airports, restaurants, coffee shops, hotels, and universities. -
Page 24: Identifying Wireless And Network Status Icons
Identifying wireless and network status icons Icon Name Description Wireless (connected) Identifies the location of the wireless light and the wireless action key (f12) on the computer. Also identifies the HP Wireless Assistant software on the computer and indicates that one or more of the wireless devices are on. -
Page 25: Using Hp Wireless Assistant
Using HP Wireless Assistant A wireless device can be turned on or off using HP Wireless Assistant. If a wireless device is disabled in Setup Utility, it must be reenabled in Setup Utility before it can be turned on or off using Wireless Assistant. -
Page 26: Using A Wlan
Using a WLAN With a WLAN device, you can access a wireless local area network (WLAN), which is composed of other computers and accessories that are linked by a wireless router or a wireless access point. NOTE: The terms wireless router and wireless access point are often used interchangeably. ●... -
Page 27: Protecting Your Wlan
Protecting your WLAN Because the WLAN standard was designed with only limited security capabilities—basically to foil casual eavesdropping rather than more powerful forms of attack—it is essential to understand that WLANs are vulnerable to well-known and well-documented security weaknesses. WLANs in public areas, or “hotspots,” like coffee shops and airports may not provide any security. New technologies are being developed by wireless manufacturers and hotspot service providers that make the public environment more secure and anonymous. -
Page 28: Connecting To A Wlan
Connecting to a WLAN To connect to the WLAN, follow these steps: Be sure that the WLAN device is on. If it is on, the wireless light is white. If the wireless light is amber, press the wireless action key (f12). Click the network icon in the notification area, at the far right of the taskbar. -
Page 29: Using Bluetooth Wireless Devices (Select Models Only)
Using Bluetooth wireless devices (select models only) A Bluetooth device provides short-range wireless communications that replace the physical cable connections that traditionally link electronic devices such as the following: ● Computers (desktop, notebook, PDA) ● Phones (cellular, cordless, smart phone) ●... -
Page 30: Troubleshooting Wireless Connection Problems
Troubleshooting wireless connection problems Some possible causes for wireless connection problems include the following: ● The network configuration (SSID or security) has been changed. ● The wireless device is not installed correctly or has been disabled. ● The wireless device or router hardware has failed. ●... -
Page 31: Cannot Connect To A Preferred Network
Cannot connect to a preferred network Windows can automatically repair a corrupted WLAN connection: ● If there is a network icon in the notification area, at the far right of the taskbar, right-click the icon, and then click Troubleshoot problems. Windows resets your network device and attempts to reconnect to one of the preferred networks. -
Page 32: Wlan Connection Is Very Weak
If you are provided with new wireless network keys and SSID for a network, and if you have previously connected to that network, follow the steps below to connect to the network: Select Start > Control Panel > Network and Internet > Network and Sharing Center. In the left panel, click Manage wireless networks. -
Page 33: Using The Modem (Select Models Only)
Using the modem (select models only) The modem must be connected to an analog telephone line using a 6-pin, RJ-11 modem cable (purchased separately). In some countries, a country-specific modem cable adapter (purchased separately) is also required. Jacks for digital PBX systems may resemble analog telephone jacks, but they are not compatible with the modem. -
Page 34: Connecting A Country-Specific Modem Cable Adapter
Connecting a country-specific modem cable adapter Telephone jacks vary by country. To use the modem and the modem cable (included with select models only) outside the country in which you purchased the computer, you must obtain a country-specific modem cable adapter (included with select models only). To connect the modem to an analog telephone line that does not have an RJ-11 telephone jack, follow these steps: Plug the modem cable into the modem jack (1) on the computer. -
Page 35: Adding New Locations When Traveling
Adding new locations when traveling By default, the only location setting available to the modem is a location setting for the country in which you purchased the computer. As you travel to different countries, set the internal modem to a location setting that meets the operating standards of the country in which you are using the modem. -
Page 36: Solving Travel Connection Problems
Solving travel connection problems If you experience modem connection problems when using the computer outside of the country in which you purchased it, try the following suggestions. ● Check the telephone line type. The modem requires an analog, not a digital, telephone line. A line described as a PBX line is usually a digital line. -
Page 37: Connecting To A Local Area Network
Clear the check box for Wait for dial tone before dialing. Click OK twice. Connecting to a local area network Connecting to a local area network (LAN) requires an 8-pin, RJ-45 network cable (purchased separately). If the network cable contains noise suppression circuitry (1), which prevents interference from TV and radio reception, orient the circuitry end of the cable (2) toward the computer. -
Page 38: Pointing Devices And Keyboard
Pointing devices and keyboard Component Description ● TouchPad off indicator When the TouchPad zone is active, the light is off. ● When the TouchPad zone is inactive, the light is amber. TouchPad zone Moves the pointer and selects or activates items on the screen. Left TouchPad control Use the left side of the TouchPad control button like the left button on an external mouse. -
Page 39: Turning The Touchpad On And Off
Turning the TouchPad on and off When the TouchPad zone is active, the light is off. To turn the TouchPad on and off, quickly double-tap the TouchPad off indicator. Using the TouchPad To move the pointer, slide your finger across the TouchPad surface in the direction you want the pointer to go. -
Page 40: Pinching
Pinching Pinching allows you to zoom in or out on items such as PDFs, images, and photos. To pinch: Zoom in by holding two fingers together on the TouchPad, and then pull the fingers apart to increase an object's size. Zoom out by holding two fingers apart on the TouchPad, and then pull the fingers together to decrease an object's size. -
Page 41: Setting Pointing Device Preferences
Setting pointing device preferences Use Mouse Properties in Windows to customize settings for pointing devices, such as button configuration, click speed, and pointer options. To access Mouse Properties, select Start > Control Panel > Printers and Other Hardware > Mouse. Using the TouchPad... -
Page 42: Using The Keyboard
Using the keyboard The icons on the through keys, at the top of the keyboard, represent the action key functions. NOTE: Depending on the program you are using, pressing (1) and one of the action keys opens a specific shortcut menu within that program. The action key feature is enabled at the factory. - Page 43 Function Action key or hotkey Press to play the next track of an audio CD or the next section of a DVD or BD. Press and hold to decrease speaker volume incrementally. Press and hold to increase speaker volume incrementally. Press to mute or restore speaker sound.
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Page 44: Using Keypads
Using keypads The computer has an integrated numeric keypad and also supports an optional external numeric keypad or an optional external keyboard that includes a numeric keypad. Component Description num lk Alternates between the navigation and numeric functions on the integrated numeric keypad. -
Page 45: Cleaning The Touchpad And Keyboard
Cleaning the TouchPad and keyboard Dirt and grease on the TouchPad can cause the pointer to jump around on the screen. To avoid this, clean the TouchPad with a damp cloth, and wash your hands frequently when using the computer. WARNING! To reduce the risk of electric shock or damage to internal components, do not use a vacuum cleaner attachment to clean the keyboard. -
Page 46: Multimedia
Multimedia Multimedia features Your computer includes multimedia features that allow you to listen to music, watch movies, and view pictures. Your computer may include the following multimedia components: ● Optical drive for playing audio and video discs ● Integrated speakers for listening to music ●... -
Page 47: Identifying Your Multimedia Components
Identifying your multimedia components NOTE: Your computer may look slightly different from the illustration in this section. Component Description Internal microphone Records sound. Webcam (select models only) Records video and captures still photographs. Webcam light (select models only) White: The webcam is in use. Volume down action key (f9) Decreases speaker sound. -
Page 48: Adjusting The Volume
Adjusting the volume You can adjust the volume using the following controls: ● Action keys: ◦ Press to mute or restore speaker sound. ◦ Press and hold to decrease speaker sound incrementally. ◦ Press and hold to increase speaker sound incrementally. ●... -
Page 49: Using The Media Activity Functions
Using the media activity functions The media activity action keys control the play of an audio CD, DVD, or BD (Blu-ray Disc) in the optical drive. Using the media activity action keys When an audio CD, DVD, or BD is not playing, press (2) to play the disc. -
Page 50: Multimedia Software
Multimedia software Your computer includes preinstalled multimedia software that allows you to play music, watch movies, and view pictures. The following sections provide details about CyberLink PowerDVD and other preinstalled multimedia software. Using CyberLink PowerDVD software CyberLink PowerDVD turns your computer into a mobile entertainment center. With CyberLink PowerDVD, you can enjoy music and DVD movies. -
Page 51: Audio
Audio Your computer enables you to use a variety of audio features: ● Play music using your computer speakers and/or connected external speakers. ● Record sound by using the internal microphone or by connecting an external microphone. ● Download music from the Internet. ●... -
Page 52: Connecting External Audio Devices
Connecting external audio devices WARNING! To reduce the risk of personal injury, adjust the volume before putting on headphones, earbuds, or a headset. For additional safety information, refer to the Regulatory, Safety and Environmental Notices. To connect external devices such as external speakers, headphones, or a microphone, refer to the information provided with the device. -
Page 53: Connecting An Hdmi Device (Select Models Only)
Connecting an HDMI device (select models only) Select computer models include an HDMI (High Definition Multimedia Interface) port. The HDMI port connects the computer to an optional video or audio device, such as a high-definition television, or any compatible digital or audio component. The computer can support one HDMI device connected to the HDMI port, while simultaneously supporting an image on the computer display or any other supported external display. -
Page 54: Configuring Audio For Hdmi (Select Models Only)
Configuring audio for HDMI (select models only) To configure HDMI audio, first connect an audio or video device, such as a high-definition TV, to the HDMI port on your computer. Then configure the default audio playback device as follows: Right-click the Speakers icon in the notification area, at the far right of the taskbar, and then click Playback devices. -
Page 55: Optical Drive
Optical drive An optical drive, such as a DVD-ROM drive, plays optical discs (CDs and DVDs). These discs store information, such as music, photos, and movies. DVDs have a higher storage capacity than CDs. Your optical drive can read standard CD and DVD discs. If your optical drive is a Blu-ray Disc ROM Drive, it can also read Blu-ray Discs. -
Page 56: Webcam (Select Models Only)
Webcam (select models only) Your computer may include an integrated webcam, located at the top of the display. The webcam is an input device that allows you to capture and share video. Preinstalled CyberLink YouCam software provides new features that expand the webcam experience. To use the webcam and CyberLink YouCam software, select Start >... - Page 57 ● Hue—Controls the aspect of color that distinguishes it from another color (what makes a color red, green, or blue). Hue is distinct from saturation, which measures the intensity of the hue. ● Saturation—Controls the strength of color in the final image. A higher saturation setting creates a bolder image;...
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Page 58: Troubleshooting
Troubleshooting The following sections describe several common issues and their solutions. The optical disc tray does not open for removal of a CD, DVD, or BD Insert the end of a paper clip (1) into the release access in the front bezel of the drive. Press in gently on the paper clip until the disc tray is released, and then pull out the tray (2) until it stops. -
Page 59: A Dvd Movie Stops, Skips, Or Plays Erratically
A DVD movie stops, skips, or plays erratically ● Clean the disc. ● Conserve system resources by trying the following suggestions: ◦ Log off the Internet. ◦ Change the color properties of the desktop: 1. Right-click on a blank area of the computer desktop, and then select Screen resolution. 2. -
Page 60: A Dvd Playing In Windows Media Player Produces No Sound Or Display
A DVD playing in Windows Media Player produces no sound or display Use CyberLink PowerDVD to play a DVD. CyberLink PowerDVD is installed on the computer and is also available from the HP Web site at http://www.hp.com. A device driver must be reinstalled Remove any discs from the optical drive. -
Page 61: Obtaining The Latest Windows Device Drivers
Obtaining the latest Windows device drivers You can obtain the latest Windows device drivers by using Windows Update. This feature can be set to automatically check for and install updates for the Windows operating system and other Microsoft products. To use Windows Update: Click Start >... -
Page 62: Power Management
Power management Setting power options Using power-saving states The computer has two power-saving states enabled at the factory: Sleep and Hibernation. When Sleep is initiated, the power lights blink and the screen clears. Your work is saved to memory, letting you exit Sleep faster than exiting Hibernation. If the computer is in the Sleep state for an extended period or if the battery reaches a critical battery level while in the Sleep state, the computer initiates Hibernation. -
Page 63: Initiating And Exiting Sleep
Initiating and exiting Sleep The system is set at the factory to initiate Sleep after 15 minutes of inactivity when running on battery power and 30 minutes of inactivity when running on external power. Power settings and timeouts can be changed using Power Options in Windows® Control Panel. With the computer on, you can initiate Sleep in any of the following ways: ●... -
Page 64: Using The Battery Meter
Using the battery meter The battery meter is located in the notification area, at the far right of the taskbar. The battery meter allows you to quickly access power settings, view remaining battery charge, and select a different power plan. ●... -
Page 65: Setting Password Protection On Wakeup
Change the settings as needed. To change additional settings, click Change advanced power settings, and then make your changes. Setting password protection on wakeup To set the computer to prompt for a password when the computer exits Sleep or Hibernation, follow these steps: Select Start >... -
Page 66: Using External Ac Power
Using external AC power External AC power is supplied through one of the following devices: WARNING! To reduce potential safety issues, use only the AC adapter provided with the computer, a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP. ●... -
Page 67: Connecting The Ac Adapter
Connecting the AC adapter WARNING! To reduce the risk of electric shock or damage to the equipment: Plug the power cord into an AC outlet that is easily accessible at all times. Disconnect power from the computer by unplugging the power cord from the AC outlet (not by unplugging the power cord from the computer). -
Page 68: Testing An Ac Adapter
Testing an AC adapter Test the AC adapter if the computer exhibits any of the following symptoms when it is connected to AC power: ● The computer does not turn on. ● The display does not turn on. ● The power light is off. To test the AC adapter: Remove the battery from the computer. -
Page 69: Using Battery Power
Using battery power When a charged battery is in the computer and the computer is not plugged into external power, the computer runs on battery power. When the computer is plugged into external AC power, the computer runs on AC power. If the computer contains a charged battery and is running on external AC power supplied through the AC adapter, the computer switches to battery power if the AC adapter is disconnected from the computer. -
Page 70: Displaying The Remaining Battery Charge
Displaying the remaining battery charge Move the pointer over the battery meter icon in the notification area, at the far right of the taskbar. ▲ Inserting or removing the battery CAUTION: Removing a battery that is the sole power source can cause loss of information. To prevent loss of information, initiate Hibernation or shut down the computer through Windows before removing the battery. -
Page 71: Charging A Battery
Pivot the battery (2) upward, and then remove the battery from the computer (3). Charging a battery WARNING! Do not charge the computer battery while you are onboard aircraft. The battery charges whenever the computer is plugged into external power through an AC adapter, an optional power adapter, or an optional expansion product. -
Page 72: Maximizing Battery Discharge Time
Maximizing battery discharge time Battery discharge time varies depending on the features you use while on battery power. Maximum discharge time gradually shortens, as the battery storage capacity naturally degrades. Tips for maximizing battery discharge time: ● Lower the brightness on the display. ●... -
Page 73: Resolving A Low Battery Level
Resolving a low battery level CAUTION: To reduce the risk of losing information when the computer reaches a critical battery level and has initiated Hibernation, do not restore power until the power light turns off. Resolving a low battery level when external power is available Connect one of the following devices: ▲... -
Page 74: Step 2: Disable Hibernation And Sleep
To fully charge the battery: Insert the battery into the computer. Connect the computer to an AC adapter, optional power adapter, or optional expansion product, and then plug the adapter or device into external power. The AC adapter light on the computer turns on. Leave the computer plugged into external power until the battery is fully charged. -
Page 75: Step 3: Discharge The Battery
Step 3: Discharge the battery The computer must remain on while the battery is being discharged. The battery can discharge whether or not you are using the computer, but the battery will discharge faster while you are using it. ● If you plan to leave the computer unattended during the discharge, save your information before beginning the discharge procedure. -
Page 76: Step 5: Reenable Hibernation And Sleep
Step 5: Reenable Hibernation and Sleep CAUTION: Failure to reenable Hibernation after calibration may result in a full battery discharge and information loss if the computer reaches a critical battery level. Click the battery meter icon in the notification area, and then click More power options. –... -
Page 77: Disposing Of A Used Battery
Disposing of a used battery WARNING! To reduce the risk of fire or burns, do not disassemble, crush, or puncture; do not short external contacts; do not dispose of in fire or water. For additional information, refer to the Regulatory, Safety and Environmental Notices included with this computer. -
Page 78: Shutting Down The Computer
Shutting down the computer CAUTION: Unsaved information will be lost when the computer is shut down. The Shut down command closes all open programs, including the operating system, and then turns off the display and computer. Shut down the computer under any of the following conditions: ●... -
Page 79: Drives
Drives Handling drives Drives are fragile computer components that must be handled with care. Refer to the following cautions before handling drives. Additional cautions are included with the procedures to which they apply. CAUTION: To reduce the risk of damage to the computer, damage to a drive, or loss of information, observe these precautions: Before you move a computer that is connected to an external hard drive, initiate Sleep and allow the screen to clear, or properly disconnect the external hard drive. -
Page 80: Optical Drive
Optical drive Your computer includes an optical drive that expands the functionality of the computer. Identify what kind of device is installed in your computer to see its capabilities. The optical drive allows you to read data discs, play music, and watch movies. If your computer includes a Blu-ray Disc ROM Drive, you can also watch high-definition video from disc. -
Page 81: Using Optical Discs
Using optical discs An optical drive, such as a DVD-ROM drive, supports optical discs (CDs and DVDs). These discs store information, such as music, photos, and movies. DVDs have a higher storage capacity than CDs. Your optical drive can read standard CD and DVD discs. If your optical drive is a Blu-ray Disc ROM Drive, it can also read Blu-ray Discs. -
Page 82: Selecting The Right Disc (Cds, Dvds, And Bds)
Selecting the right disc (CDs, DVDs, and BDs) An optical drive supports optical discs (CDs, DVDs, and BDs). CDs, used to store digital data, are also used for commercial audio recordings and are convenient for your personal storage needs. DVDs and BDs are used primarily for movies, software, and data backup purposes. -
Page 83: Lightscribe Dvd+R Discs
LightScribe DVD+R discs Use LightScribe DVD+R discs for sharing and storing data, home videos, and photos. These discs are read-compatible with most DVD-ROM drives and DVD video players. With a LightScribe-enabled drive and LightScribe software, you can write data to the disc and add a designer label to the outside of the disc. - Page 84 Gently press the disc (3) down onto the tray spindle until the disc snaps into place. Close the disc tray. If you have not yet configured AutoPlay, as described in the following section, an AutoPlay dialog box opens. It prompts you to select how you want to use the media content. NOTE: For best results, be sure that your AC adapter is plugged into an external power source while playing a BD.
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Page 85: Configuring Autoplay
Configuring AutoPlay Select Start > Default Programs > Change AutoPlay settings. Confirm that the Use AutoPlay for all media and devices check box is selected. Click Choose a default, and then select one of the available options for each media type listed. NOTE: Choose CyberLink PowerDVD to play DVDs. -
Page 86: Observing The Copyright Warning
Observing the copyright warning It is a criminal offense, under applicable copyright laws, to make unauthorized copies of copyright- protected material, including computer programs, films, broadcasts, and sound recordings. Do not use this computer for such purposes. CAUTION: To prevent loss of information or damage to a disc, observe the following guidelines: Before writing to a disc, connect the computer to a reliable external power source. -
Page 87: Creating (Burning) A Cd Or Dvd
Creating (burning) a CD or DVD NOTE: Observe the copyright warning. It is a criminal offense, under applicable copyright laws, to make unauthorized copies of copyright-protected material, including computer programs, films, broadcasts, and sound recordings. Do not use this computer for such purposes. If your computer includes a CD-RW, DVD-RW, or DVD±RW optical drive, you can use software such as Windows Media Player or CyberLink Power2Go to burn data, video, and audio files, including MP3 and WAV music files. -
Page 88: Removing A Cd, Dvd, Or Bd
Removing a CD, DVD, or BD Press the release button (1) on the drive bezel to release the disc tray, and then gently pull out the tray (2) until it stops. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer edges of the disc. - Page 89 CAUTION: To reduce the risk of damage to the equipment when connecting a powered drive, be sure that the AC power cord is unplugged. Connect the drive to the computer. If you are connecting a powered drive, plug the drive power cord into a grounded AC outlet. To disconnect a powered drive, disconnect it from the computer, and then unplug the AC power cord.
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Page 90: Improving Hard Drive Performance
Improving hard drive performance Using Disk Defragmenter As you use the computer, files on the hard drive become fragmented. Disk Defragmenter consolidates the fragmented files and folders on the hard drive so that the system can run more efficiently. After you start Disk Defragmenter, it works without supervision. Depending on the size of your hard drive and the number of fragmented files, Disk Defragmenter may take more than an hour to complete. -
Page 91: Replacing The Hard Drive
Replacing the hard drive CAUTION: To prevent information loss or an unresponsive system: Shut down the computer before removing the hard drive from the hard drive bay. Do not remove the hard drive while the computer is on, in the Sleep state, or in Hibernation. If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing the power button. - Page 92 Remove the hard drive screws. Disconnect the hard drive cable from the system board (1) and the cable clip (2). Pull the hard drive tab (3) up, and remove the hard drive from the computer. To install the hard drive: Insert the hard drive into the hard drive bay (1), and then press down on the hard drive (2) until it is seated.
- Page 93 Secure the hard drive cable beneath the cable clip (3), and then reconnect the hard drive cable to the system board (4). Replace the hard drive screws. Align the tabs (1) on the hard drive cover with the notches on the computer. Close the cover (2).
- Page 94 Tighten the hard drive cover screws (3). Replace the battery. Turn the computer over so the top is facing up. Reconnect power to the computer. Reconnect any external devices. Chapter 6 Drives...
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Page 95: External Devices And External Media Cards
External devices and external media cards Using a USB device A USB port connects an optional external device, such as a USB keyboard, mouse, drive, printer, scanner, or hub, to the computer. Some USB devices may require additional support software, which is usually included with the device. For more information about device-specific software, refer to the manufacturer's instructions. -
Page 96: Removing A Usb Device
Removing a USB device CAUTION: To prevent loss of information or an unresponsive system, use the following procedure to safely remove a USB device. CAUTION: To prevent damage to a USB connector, do not pull on the cable to remove the USB device. To remove a USB device: Click the Safely Remove Hardware and Eject Media icon in the notification area, at the far right of the taskbar. -
Page 97: Using Digital Media Slot Cards
Using Digital Media Slot cards Optional digital cards provide secure data storage and convenient data sharing. These cards are often used with digital media-equipped cameras and PDAs as well as with other computers. The Digital Media Slot supports the following digital card formats: ●... -
Page 98: Removing A Digital Card
Removing a digital card CAUTION: To prevent loss of data or an unresponsive system, use the following procedure to safely remove the digital card. Save your information and close all programs associated with the digital card. NOTE: To stop a data transfer, click Cancel in the operating system Copying window. To remove a digital card: Click the Safely Remove Hardware and Eject Media icon in the notification area, at the far right of the taskbar. -
Page 99: Adding Or Replacing A Memory Module
Adding or replacing a memory module The computer has one memory module compartment, which is located on the bottom of the computer. The memory capacity of the computer can be upgraded by adding a memory module to the vacant expansion memory module slot or by upgrading the existing memory module in the primary memory module slot. - Page 100 Lift the memory module compartment cover (2) away from the computer. If you are replacing a memory module, remove the existing memory module: Pull the retention clips (1) away from the sides of the memory module. The memory module tilts up. CAUTION: To prevent damage to the memory module, hold the memory module by the edges only.
- Page 101 CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch the components on the memory module, and do not bend the memory module. Align the notched edge (1) of the memory module with the tab in the memory module slot. With the memory module at a 45-degree angle from the surface of the memory module compartment, press the module (2) into the memory module slot until it is seated.
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Page 102: Security
Security Protecting the computer Standard security features provided by the Windows operating system and the non-Windows Setup Utility can protect your personal settings and data from a variety of risks. Follow the procedures in this guide to use the following features: ●... -
Page 103: Using Passwords
Using passwords A password is a group of characters that you choose to secure your computer information. Several types of passwords can be set, depending on how you want to control access to your information. Passwords can be set in Windows or in the non-Windows Setup Utility preinstalled on the computer. CAUTION: To prevent being locked out of the computer, record each password you set. -
Page 104: Administrator Password
Password Function ● Power-on password* Protects access to the computer contents. ● After the password is set, you must enter the password each time you turn on the computer, restart the computer, or exit Hibernation. CAUTION: If you forget your power-on password, you cannot turn on or restart the computer, or exit Hibernation. -
Page 105: Power-On Password
Power-on password Your power-on password prevents unauthorized use of the computer. Once set, you must enter the password each time you turn on the computer, restart the computer, or exit Hibernation. A power-on password is not displayed as it is set, entered, changed, or deleted. Managing a power-on password To set, change, or delete this password, follow these steps: Open Setup Utility by turning on or restarting the computer. -
Page 106: Using Antivirus Software
Using antivirus software When you use the computer to access e-mail, a network, or the Internet, you expose it to computer viruses. Computer viruses can disable the operating system, programs, or utilities, or cause them to function abnormally. Antivirus software can detect most viruses, destroy them, and in most cases, repair any damage they have caused. -
Page 107: Installing Critical Security Updates
Installing critical security updates CAUTION: Microsoft sends alerts regarding critical updates. To protect the computer from security breaches and computer viruses, install all critical updates from Microsoft as soon as you receive an alert. Updates to the operating system and other software may have become available after the computer was shipped. -
Page 108: Appendix A Setup Utility (Bios)
Setup Utility (BIOS) Starting Setup Utility Setup Utility is a ROM-based information and customization utility that can be used even when your Windows operating system is not working. The utility reports information about the computer and provides settings for startup, security, and other preferences. -
Page 109: Using Setup Utility
Using Setup Utility Changing the language of Setup Utility The following procedure explains how to change the language of Setup Utility. If Setup Utility is not already running, begin at step 1. If Setup Utility is already running, begin at step 2. Open Setup Utility by turning on or restarting the computer. -
Page 110: Displaying System Information
Displaying system information The following procedure explains how to display system information in Setup Utility. If Setup Utility is not open, begin at step 1. If Setup Utility is open, begin at step 2. Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu”... -
Page 111: Exiting Setup Utility
Exiting Setup Utility You can exit Setup Utility with or without saving changes. ● To exit Setup Utility and save your changes from the current session: If the Setup Utility menus are not visible, press to return to the menu display. Then use the arrow keys to select Exit >... -
Page 112: System Configuration Menu
System Configuration menu Select To do this Language Support Change the language of Setup Utility. Button Sound (select models only) Enable/disable the capacitive button tapping sound. Virtualization Technology (select models only) Enable/disable the processor Virtualization Technology. Processor C6 State (select models only) Enable/disable the processor state. -
Page 113: Appendix B Software Updates
Software updates Updated versions of the software provided with your computer may be available on the HP Web site. Most software and BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. -
Page 114: Updating The Bios
Updating the BIOS To update the BIOS, first determine what BIOS version you currently have, and then download and install the new BIOS. Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer, you need to know the version of the system BIOS currently installed. -
Page 115: Downloading A Bios Update
Downloading a BIOS update CAUTION: To prevent damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter. Do not download or install a BIOS update while the computer is running on battery power or connected to an optional power source. -
Page 116: Updating Programs And Drivers
Updating programs and drivers To download and install software other than a BIOS update, follow these steps: To use the HP Web site: Open your web browser, go to http://www.hp.com/support, and then select your country or region. Click the option for software and driver downloads, enter your computer model number in the Search box, and then press enter. -
Page 117: Appendix C Backup And Recovery
Backup and recovery Recovery after a system failure is as complete as your most current backup. HP recommends that you create recovery discs immediately after software setup. As you add new software and data files, you should continue to back up your system on a regular basis to maintain a reasonably current backup. Tools provided by the operating system and HP Recovery Manager software are designed to help you with the following tasks for safeguarding your information and restoring it in case of a system failure: ●... -
Page 118: Creating Recovery Disc
Creating recovery disc HP recommends that you create recovery discs to be sure that you can restore your system to its original factory state if you experience serious system failure or instability. Create these discs after setting up the computer for the first time. Handle these discs carefully and keep them in a safe place. -
Page 119: Backing Up Your Information
Backing up your information As you add new software and data files, you should back up your system on a regular basis to maintain a reasonably current backup. Back up your system at the following times: ● At regularly scheduled times NOTE: Set reminders to back up your information periodically. -
Page 120: Using Windows Backup And Restore
Using Windows Backup and Restore To create a backup using Windows Backup and Restore, follow these steps: NOTE: Be sure that the computer is connected to AC power before you start the backup process. NOTE: The backup process may take over an hour, depending on file size and the speed of the computer. -
Page 121: Using System Restore Points
Using system restore points When you back up your system, you are creating a system restore point. A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time. You can then recover back to that point if you want to reverse subsequent changes made to your system. -
Page 122: Performing A Recovery
Performing a recovery NOTE: You can recover only files that you have previously backed up. HP recommends that you use HP Recovery Manager to create a set of recovery discs (entire drive backup) as soon as you set up your computer. Recovery Manager software allows you to repair or restore the system if you experience system failure or instability. -
Page 123: Index
Index Symbols/Numerics battery buttons 1394 Power Saving 102 calibrating 63 power 4 charging 61, 63 TouchPad right/left 28 conserving power 66 AC adapter discharging 62 connecting 57 cables disposing 67 identifying 11 HDMI 43 identifying 11 testing 58 LAN 27 inserting 60 AC adapter light, identifying 6 modem 23... - Page 124 copyright warning 76 entering a power-on internal digital dual array cord, power 11 password 95 microphone, identifying 37 corporate WLAN connection 18 entering an administrator internal microphones, country-specific modem cable password 94 identifying 9 adapter 24 esc key, identifying 5 Internet connection setup 16 critical battery level 62 exiting Setup Utility 101...
- Page 125 local area network (LAN) network cable Processor C6 State 102 cable required 27 connecting 27 Product Key 12 connecting cable 27 noise suppression circuitry 27 product name and number, low battery level 62 network icons 14, 21 computer 12 network key 21 programs, updating 106 network security codes public WLAN connection 18...
- Page 126 Sleep turning off the computer 68 wireless network (WLAN) exiting 53 two-finger scrolling 29 connecting 18 initiating 53 corporate WLAN slots connection 18 unresponsive system 68 Digital Media 7 described 13 USB cable, connecting 85 security cable 6 equipment needed 16 USB devices software functional range 18...