D-Link DHP W310AVB1 Quick Installation Manual page 41

Warranty
Subject to the terms and conditions set forth herein, D-Link Systems, Inc. ("D-Link") provides this Limited Warranty:
• Only to the person or entity that originally purchased the product from D-Link or its authorized reseller or
distributor, and
• Only for products purchased and delivered within Canada.
Limited Warranty:
D-Link warrants that the hardware portion of the D-Link product described below ("Hardware") will be free from
material defects in workmanship and materials under normal use from the date of original retail purchase of the
product, for the period set forth below ("Warranty Period"), except as otherwise stated herein.
• Hardware (excluding power supplies and fans): One (1) Year Limited
• Power supplies and fans: One (1) year
• Spare parts amd spare kits: Ninety (90) days
The customer's sole and exclusive remedy and the entire liability of D-Link and its suppliers under this Limited Warranty
will be, at D-Link's option, to repair or replace the defective Hardware during the Warranty Period at no charge to the
original owner or to refund the actual purchase price paid. Any repair or replacement will be rendered by D-Link at
an Authorized D-Link Service Office. The replacement hardware need not be new or have an identical make, model
or part. D-Link may, at its option, replace the defective Hardware or any part thereof with any reconditioned product
that D-Link reasonably determines is substantially equivalent (or superior) in all material respects to the defective
Hardware. Repaired or replacement hardware will be warranted for the remainder of the original Warranty Period
or ninety (90) days, whichever is longer, and is subject to the same limitations and exclusions. If a material defect is
incapable of correction, or if D-Link determines that it is not practical to repair or replace the defective Hardware,
the actual price paid by the original purchaser for the defective Hardware will be refunded by D-Link upon return to
D-Link of the defective Hardware. All Hardware or part thereof that is replaced by D-Link, or for which the purchase
price is refunded, shall become the property of D-Link upon replacement or refund.
Limited Software Warranty:
D-Link warrants that the software portion of the product ("Software") will substantially conform to D-Link's then
current functional specifications for the Software, as set forth in the applicable documentation, from the date of
original retail purchase of the Software for a period of ninety (90) days ("Software Warranty Period"), provided that
the Software is properly installed on approved hardware and operated as contemplated in its documentation.
D-Link further warrants that, during the Software Warranty Period, the magnetic media on which D-Link delivers the
Software will be free of physical defects. The customer's sole and exclusive remedy and the entire liability of D-Link
and its suppliers under this Limited Warranty will be, at D-Link's option, to replace the non-conforming Software
(or defective media) with software that substantially conforms to D-Link's functional specifications for the Software
or to refund the portion of the actual purchase price paid that is attributable to the Software. Except as otherwise
agreed by D-Link in writing, the replacement Software is provided only to the original licensee, and is subject to the
terms and conditions of the license granted by D-Link for the Software. Replacement Software will be warranted
for the remainder of the original Warranty Period and is subject to the same limitations and exclusions. If a material
non-conformance is incapable of correction, or if D-Link determines in its sole discretion that it is not practical to
replace the non-conforming Software, the price paid by the original licensee for the non-conforming Software will
be refunded by D-Link; provided that the non-conforming Software (and all copies thereof ) is first returned to D-Link.
The license granted respecting any Software for which a refund is given automatically terminates.
Non-Applicability of Warranty:
The Limited Warranty provided hereunder for Hardware and Software portions of D-Link's products will not be applied
to and does not cover any refurbished product and any product purchased through the inventory clearance or
liquidation sale or other sales in which D-Link, the sellers, or the liquidators expressly disclaim their warranty obligation
pertaining to the product and in that case, the product is being sold "As-Is" without any warranty whatsoever including,
without limitation, the Limited Warranty as described herein, notwithstanding anything stated herein to the contrary.
Submitting A Claim:
The customer shall return the product to the original purchase point based on its return policy. In case the return policy
period has expired and the product is within warranty, the customer shall submit a claim to D-Link as outlined below:
• The customer must submit with the product as part of the claim a written description of the Hardware defect or
Software nonconformance in sufficient detail to allow D-Link to confirm the same, along with proof of purchase
of the product (such as a copy of the dated purchase invoice for the product) if the product is not registered.
• The customer must obtain a Case ID Number from D-Link Technical Support (USA 1-877-453-5465 or Canada
1-800-361-5265), who will attempt to assist the customer in resolving any suspected defects with the product. If
the product is considered defective, the customer must obtain a Return Material Authorization ("RMA") number
by completing the RMA form. Enter the assigned Case ID Number at https://rma.dlink.com/ (USA only) or
https://rma.dlink.ca (Canada only).
• After an RMA number is issued, the defective product must be packaged securely in the original or other suitable
shipping package to ensure that it will not be damaged in transit, and the RMA number must be prominently
marked on the outside of the package. Do not include any manuals or accessories in the shipping package. D-Link
will only replace the defective portion of the product and will not ship back any accessories.
• The customer is responsible for all in-bound shipping charges to D-Link. No Cash on Delivery ("COD") is allowed.
Products sent COD will either be rejected by D-Link or become the property of D-Link. Products shall be fully
insured by the customer and shipped to D-Link Systems, Inc.
• USA residents send to 17595 Mt. Herrmann, Fountain Valley, CA 92708. D-Link will not be held responsible
for any packages that are lost in transit to D-Link. The repaired or replaced packages will be shipped to
the customer via UPS Ground or any common carrier selected by D-Link. Return shipping charges shall
be prepaid by D-Link if you use an address in the United States, otherwise we will ship the product to
you freight collect. Expedited shipping is available upon request and provided shipping charges are
prepaid by the customer. D-Link may reject or return any product that is not packaged and shipped
in strict compliance with the foregoing requirements, or for which an RMA number is not visible from
the outside of the package. The product owner agrees to pay D-Link's reasonable handling and return
shipping charges for any product that is not packaged and shipped in accordance with the foregoing
requirements, or that is determined by D-Link not to be defective or non-conforming.
• Canadian residents send to D-Link Networks, Inc., 2525 Meadowvale Boulevard Mississauga, Ontario,
L5N 5S2 Canada. D-Link will not be held responsible for any packages that are lost in transit to D-Link.
The repaired or replaced packages will be shipped to the customer via Purolator Canada or any common
carrier selected by D-Link. Return shipping charges shall be prepaid by D-Link if you use an address in
Canada, otherwise we will ship the product to you freight collect. Expedited shipping is available upon
request and provided shipping charges are prepaid by the customer. D-Link may reject or return any
product that is not packaged and shipped in strict compliance with the foregoing requirements, or
for which an RMA number is not visible from the outside of the package. The product owner agrees
to pay D-Link's reasonable handling and return shipping charges for any product that is not packaged
and shipped in accordance with the foregoing requirements, or that is determined by D-Link not to be
defective or non-conforming. RMA phone number: 1-800-361-5265 Hours of Operation: Monday-Friday,
9:00AM – 9:00PM EST
What Is Not Covered:
The Limited Warranty provided herein by D-Link does not cover:
Products that, in D-Link's judgment, have been subjected to abuse, accident, alteration, modification, tampering, negligence,
misuse, faulty installation, lack of reasonable care, repair or service in any way that is not contemplated in the documentation
for the product, or if the model or serial number has been altered, tampered with, defaced or removed; Initial installation,
installation and removal of the product for repair, and shipping costs; Operational adjustments covered in the operating
manual for the product, and normal maintenance; Damage that occurs in shipment, due to act of God, failures due to power
surge, and cosmetic damage; Any hardware, software, firmware or other products or services provided by anyone other
than D-Link; and Products that have been purchased from inventory clearance or liquidation sales or other sales in which
D-Link, the sellers, or the liquidators expressly disclaim their warranty obligation pertaining to the product.
While necessary maintenance or repairs on your Product can be performed by any company, we recommend that you use only
an Authorized D-Link Service Office. Improper or incorrectly performed maintenance or repair voids this Limited Warranty.
Disclaimer of Other Warranties:
EXCEPT FOR THE LIMITED WARRANTY SPECIFIED HEREIN, THE PRODUCT IS PROVIDED "AS-IS" WITHOUT ANY WARRANTY
OF ANY KIND WHATSOEVER INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE AND NONINFRINGEMENT.
IF ANY IMPLIED WARRANTY CANNOT BE DISCLAIMED IN ANY TERRITORY WHERE A PRODUCT IS SOLD, THE DURATION OF
SUCH IMPLIED WARRANTY SHALL BE LIMITED TO THE DURATION OF THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE.
EXCEPT AS EXPRESSLY COVERED UNDER THE LIMITED WARRANTY PROVIDED HEREIN, THE ENTIRE RISK AS TO THE QUALITY,
SELECTION AND PERFORMANCE OF THE PRODUCT IS WITH THE PURCHASER OF THE PRODUCT.
Limitation of Liability:
TO THE MAXIMUM EXTENT PERMITTED BY LAW, D-LINK IS NOT LIABLE UNDER ANY CONTRACT, NEGLIGENCE, STRICT LIABILITY
OR OTHER LEGAL OR EQUITABLE THEORY FOR ANY LOSS OF USE OF THE PRODUCT, INCONVENIENCE OR DAMAGES OF ANY
CHARACTER, WHETHER DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL (INCLUDING, BUT NOT LIMITED TO, DAMAGES
FOR LOSS OF GOODWILL, LOSS OF REVENUE OR PROFIT, WORK STOPPAGE, COMPUTER FAILURE OR MALFUNCTION,
FAILURE OF OTHER EQUIPMENT OR COMPUTER PROGRAMS TO WHICH D-LINK'S PRODUCT IS CONNECTED WITH, LOSS
OF INFORMATION OR DATA CONTAINED IN, STORED ON, OR INTEGRATED WITH ANY PRODUCT RETURNED TO D-LINK FOR
WARRANTY SERVICE) RESULTING FROM THE USE OF THE PRODUCT, RELATING TO WARRANTY SERVICE, OR ARISING OUT OF
ANY BREACH OF THIS LIMITED WARRANTY, EVEN IF D-LINK HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
THE SOLE REMEDY FOR A BREACH OF THE FOREGOING LIMITED WARRANTY IS REPAIR, REPLACEMENT OR REFUND OF THE
DEFECTIVE OR NONCONFORMING PRODUCT. THE MAXIMUM LIABILITY OF D-LINK UNDER THIS WARRANTY IS LIMITED TO
THE PURCHASE PRICE OF THE PRODUCT COVERED BY THE WARRANTY. THE FOREGOING EXPRESS WRITTEN WARRANTIES AND
REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ANY OTHER WARRANTIES OR REMEDIES, EXPRESS, IMPLIED OR STATUTORY.
Governing Law:
This Limited Warranty shall be governed by the laws of the Province of Ontario. Some provinces do not allow exclusion or
limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the foregoing
limitations and exclusions may not apply. This Limited Warranty provides specific legal rights and you may also have other
rights which vary from state to state.
Trademarks:
D-Link is a registered trademark of D-Link Systems, Inc. Other trademarks or registered trademarks are the property of
their respective owners.
Copyright Statement:
No part of this publication or documentation accompanying this product may be reproduced in any form or by any means or
used to make any derivative such as translation, transformation, or adaptation without permission from D-Link Corporation/
D-Link Systems, Inc., as stipulated by the United States Copyright Act of 1976 and any amendments thereto. Contents are
subject to change without prior notice.
Copyright ©2013 by D-Link Corporation/D-Link Systems, Inc. All rights reserved.
CE Mark Warning:
This is a Class B product. In a domestic environment, this product may cause radio interference, in which case the user may
be required to take adequate measures.
FCC Statement:
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device
may not cause harmful interference, and (2) this device must accept any interference received, including interference that
may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of
the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try
to correct the interference by one of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
FCC Caution:
Any changes or modifications not expressly approved by the party responsible for compliance could void the user's
authority to operate this equipment.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
IMPORTANT NOTICE:
FCC Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment
should be installed and operated with minimum distance 20cm between the radiator & your body.
The availability of some specific channels and/or operational frequency bands are country dependent and are firmware
programmed at the factory to match the intended destination. The firmware setting is not accessible by the end user.
For detailed warranty information applicable to products purchased outside the United States, please contact the
corresponding local D-Link office.
Industry Canada Statement:
This device complies with RSS-210 of the Industry Canada Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
IMPORTANT NOTE:
Radiation Exposure Statement:
This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment
should be installed and operated with minimum distance 20cm between the radiator & your body.
Version 1.4 | April 9, 2013