HP Folio 13-1020 User Manual page 8

Backing up and recovering your information ...................................................................................... 55
11 Setup Utility (BIOS) and System Diagnostics .......................................................................................... 58
Using Setup Utility (BIOS) .................................................................................................................. 58
Using System Diagnostics .................................................................................................................. 62
Appendix A Troubleshooting and support .................................................................................................... 63
Troubleshooting .................................................................................................................................. 63
Contacting customer support ............................................................................................................. 65
Appendix B Cleaning your computer ............................................................................................................. 66
Cleaning the display ........................................................................................................................... 66
Cleaning the sides and cover ............................................................................................................. 66
Cleaning the TouchPad and keyboard ............................................................................................... 66
Appendix C Traveling with the computer ...................................................................................................... 67
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Using the dedicated recovery partition .............................................................................. 54
Restoring using the restore media ..................................................................................... 55
Changing the computer boot order .................................................................................... 55
Using Windows Backup and Restore ................................................................................ 56
Using Windows system restore points ............................................................................... 57
When to create restore points ........................................................................... 57
Create a system restore point ........................................................................... 57
Restore to a previous date and time ................................................................. 57
Starting Setup Utility (BIOS) .............................................................................................. 58
Changing the language of Setup Utility (BIOS) ................................................................. 58
Navigating and selecting in Setup Utility (BIOS) ................................................................ 59
Displaying system information ........................................................................................... 59
Restoring factory settings in Setup Utility (BIOS) .............................................................. 59
Exiting Setup Utility (BIOS) ................................................................................................ 60
Updating the BIOS ............................................................................................................. 60
Determining the BIOS version ........................................................................... 60
Downloading a BIOS update ............................................................................. 61
The computer is unable to start up .................................................................................... 63
The computer screen is blank ............................................................................................ 63
Software is functioning abnormally .................................................................................... 63
The computer is on but not responding ............................................................................. 64
The computer is unusually warm ....................................................................................... 64
An external device is not working ...................................................................................... 64
The wireless network connection is not working ................................................................ 65