Compaq Presario,Presario 18XL390 Supplementary Manual page 62

Hard Drive Solutions
Some causes and solutions for hard drive problems are listed in the following table.
Ä
CAUTION: To prevent loss of information, maintain an up-to-date backup of your
hard drive in case of errors or failures.
Problem
Reading hard drive
takes an unusually
long time after
restarting the
Notebook.
Hard drive error
occurs.
Hard drive does not
work.
Hardware Installation Solutions
The possible cause and some solutions for a hardware installation problem are listed in
the following table.
Problem
A new device is not
recognized as part of
the system.
26 T
ROUBLESHOOTING
Presario 1800/1800T Series
Models: XL280, XL380, XL381,
and XL390
Hard Drive
Probable Cause
System entered Hibernation
due to low-battery condition
and is now exiting from it.
Hard drive has bad sectors or
has failed.
Hard drive is not seated
properly.
Hardware Installation
Probable Cause
Cable(s) of new external
device are loose or power
cables are unplugged.
Power switch of new external
device is not turned on.
Device is not seated properly.
P
RESARIO
Solution(s)
Give the system time to restore
the previously saved data to its
exact state before Hibernation.
Run Checkup (TEST).
Turn off and unplug the Notebook,
remove the battery
remove and then reinstall the
hard drive.
Solution(s)
Ensure that all cables are
proplerly and securely connected.
Turn off the Notebook, turn on the
external device, then turn on the
Notebook to integrate the device
with the system.
Turn off the Notebook and reinsert
the device.
N M S
OTEBOOK AINTENANCE AND
pack, and
G 1800 S
ERVICE UIDE ERIES