Compaq Presario,Presario 18XL390 Supplementary Manual page 58

CD and DVD Drive Solutions
Some causes and solutions for CD and DVD drive problems are listed in the following
table.
Problem
CD or DVD drive
cannot read a Compact
Disc or Digital Versatile
Disc.
Diskette Drive Solutions
Some causes and solutions for diskette drive problems are listed in the following table.
Problem
Diskette drive cannot
write to a diskette.
Diskette drive cannot
read a diskette.
22 T
ROUBLESHOOTING
Presario 1800/1800T Series
Models: XL280, XL380, XL381,
and XL390
CD or DVD Drive
Probable Cause
Disc is upside down or is
improperly inserted in the CD
or DVD drive.
CD is CD Plus or
Pregap/Track 0 type.
Diskette Drive
Probable Cause
Diskette is write-protected.
Notebook is writing to the
wrong drive.
Not enough space is left on
the diskette.
Drive error has occured.
Diskette is not formatted.
The wrong type of diskette is
being used.
Diskette has a bad sector.
Drive error has occurred.
P
RESARIO
Solution(s)
Open the loading tray, lay the
compact disc in it (label side up),
then close the tray.
Cannot read these type CDs in
24X. Remove the CD.
Solution(s)
Disable the diskette's
write-protect feature or use
a diskette that is not
write-protected.
Check the drive letter in the path
statement.
Use another diskette.
Run TEST from the Compaq
Diagnostics diskette.
Format the diskette. At the
system prompt, enter
FORMAT A:
Use the type of diskette required
by the drive.
Copy files to hard drive or another
diskette. Reformat bad diskette.
Run TEST from the Compaq
Diagnostics diskette.
N M S
OTEBOOK AINTENANCE AND
G 1800 S
ERVICE UIDE ERIES