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HP Compaq NW8000 Software Manual

Compaq notebook series
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Download this manual See also: Feature Manual, Maintenance and Service Manual
Software Guide
HP Compaq Notebook Series
Document Part Number: 333956-001
August 2003
This guide provides settings and procedures for managing
notebook power and security. It also provides instructions for
obtaining system information and using setup utilities to help
detect, solve, and prevent problems.

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Summary of Contents for HP Compaq NW8000

  • Page 1 Software Guide HP Compaq Notebook Series Document Part Number: 333956-001 August 2003 This guide provides settings and procedures for managing notebook power and security. It also provides instructions for obtaining system information and using setup utilities to help detect, solve, and prevent problems.
  • Page 2 Corporation in the U.S. and/or other countries. SD Logo is a trademark. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.

  • Page 3: Table Of Contents

    1 Setup Setting Up the Software ......1–1 Installing Optional Software ....1–2 Selecting Regional Settings .
  • Page 4 Understanding HP Administrator Passwords..3–8 Setting HP Administrator Passwords ... . 3–9 Entering HP Administrator Passwords ... 3–9 Understanding DriveLock .
  • Page 5 Software Management and Updates....5–3 HP Client Manager Software....5–3 Altiris Solutions.
  • Page 6 Contents 6 MultiBoot Understanding the Default Boot Sequence ... 6–2 Enabling Bootable Devices in Computer Setup..6–3 Understanding MultiBoot Results ....6–4 Setting MultiBoot Preferences.
  • Page 7 Contents System Recovery ....... 9–6 Safeguarding Your Data ..... . 9–6 Setting System Restore Points (Windows XP Only) .

  • Page 8: Setup

    Setting Up the Software A prompt to set up your software displays on the screen when the notebook is turned on for the first time. Before responding to the prompt and proceeding through the online instructions, read the following caution and other installation information contained in this chapter.

  • Page 9: Installing Optional Software

    Setup ■ This guide does not take into account any variation that may result from the notebook being connected to a network. ■ This guide documents the Windows 2000, Windows XP Professional, and Windows XP Home operating systems. Any other operating systems installed on this notebook after purchase may not match the descriptions and procedures provided in this guide.

  • Page 10: Selecting Regional Settings

    A setup wizard loads and a list of applications is displayed. Select the application you want to install and follow the instructions on the screen. To view the descriptions and space requirements of preloaded HP utilities without installing them: ■...

  • Page 11: Selecting Screen Settings

    Setup Selecting Screen Settings If you would like to see more items on your screen or to see the items on your screen displayed larger, change the screen resolution setting in your operating system. To access the screen resolution settings: ■...

  • Page 12: Protecting The Notebook From Power Surges

    Protecting the Notebook from Power Surges To protect the notebook from the power surges that may be caused by an uncertain power supply or an electrical storm: ■ Plug the notebook power cord into an optional, high-quality surge protector. Surge protectors are available from most computer and electronics retailers.

  • Page 13: Power

    Selecting a Power Source The notebook can run on internal or external AC power. The following table indicates the best power sources for common tasks. Task Work in most software applications Charge or calibrate a battery pack in the notebook Install or modify system software or write to a CD Software Guide...

  • Page 14: Understanding Standby And Hibernation

    (RAM) and the screen is cleared. When you resume from Standby, your work returns to the screen where you left off. ■ HP recommends that you save your work before initiating Standby. ■ When the notebook is in Standby, the power/standby light flashes.

  • Page 15: Initiating Standby, Hibernation Or Shutdown

    In the Power Options window, Hibernation is not displayed as an option if it has been disabled. You must enable Hibernation in order to select it in the Power Options window. To verify that Hibernation is enabled: ■ In Windows 2000, select Start > Settings > Control Panel > Power Options icon >...

  • Page 16: When The Power Supply Is Uncertain

    Hibernation file and shuts down the notebook. HP recommends that if you pause your work when the power supply is uncertain, initiate Hibernation, shut down the notebook, or save your work and then initiate Standby.

  • Page 17: When Using Infrared Communication Or

    When Using Infrared Communication or Drive Media Standby and Hibernation interfere with the use of infrared communication and drive media. Note the following guidelines: ■ If the notebook is in Standby or Hibernation, you cannot initiate an infrared transmission. ■ If Standby or Hibernation is accidentally initiated while a drive medium (such as a diskette, CD, or DVD) is in use: ❏...

  • Page 18: Turning The Notebook Or Display On Or Off

    Power Turning the Notebook or Display On or Off Task Procedure Turn on the Press the power button. notebook ✎ Shut down the Save your work and close all notebook* open applications. Then: Turn off the Close the notebook. display while the power is on *If the system is unresponsive and you are unable to shut down the notebook with these procedures, refer in this chapter to...

  • Page 19: Initiating Or Resuming From Hibernation

    Initiating or Resuming from Hibernation Task Procedure Initiate Hibernation Allow the system No action required. to initiate Hibernation (with Hibernation enabled) Software Guide ■ In Windows 2000, select Start > Shut down > Hibernate, then select the OK button. ■ In Windows XP, select Start >...
  • Page 20 Power Task Procedure Resume from Press the power button. user-initiated or ✎ system-initiated Hibernation 2–8 If the system initiated Hibernation because of a critical low-battery condition, connect external power or insert a charged battery pack before you press the power button.

  • Page 21: Initiating Or Resuming From Standby

    Initiating or Resuming from Standby Task Procedure Initiate Standby Allow the system No action required. to initiate Standby Resume from user-initiated or system-initiated Standby Software Guide ■ With the notebook on, press fn+f3 ■ Through the operating system: ❐ In Windows 2000, select Start >...

  • Page 22: Using Emergency Shutdown Procedures

    Power Using Emergency Shutdown Procedures If the notebook is unresponsive and you are unable to use normal Windows shutdown procedures, try the following emergency procedures in the sequence provided: ■ Press ctrl+alt+delete. ■ Press and hold the power button for at least 5 seconds. ■...

  • Page 23: Accessing The Power Options Window

    Accessing the Power Options Window To access the Power Options window, double-click the Power Meter icon on the taskbar, or: ■ In Windows 2000, select Start > Settings > Control Panel > Power Options. ■ In Windows XP, select Start > Control Panel > Performance and Maintenance >...

  • Page 24: Setting Or Changing A Power Scheme

    Power Setting or Changing a Power Scheme The Power Schemes tab in the Power Options window assigns power levels to system components. You can assign different schemes depending on whether the notebook is running on a battery pack or external power. You can also set a power scheme that initiates Standby or turns off the display or hard drive after a time interval that you specify.

  • Page 25: Processor Performance Controls

    Processor Performance Controls On select notebook models, Windows 2000 and Windows XP support software that enables the user to control processor performance. The central processing unit (CPU) speed can be set for optimal performance or for optimal power conservation. For example, the software can be set to trigger an automatic change in processor speed when the power source changes from external power to battery pack power, or when the notebook use changes between active and idle.

  • Page 26: Choosing A Performance Mode

    Power To access the utility after installation, select the SpeedStep icon on the taskbar, or select Start > Settings > Control Panel > Power Options > Intel SpeedStep technology tab. The SpeedStep icon on the taskbar indicates which SpeedStep mode is active. Hover the mouse pointer over the icon to display the current performance mode.

  • Page 27: Using The Speedstep Window

    Using the SpeedStep Window (Windows 2000) To open the SpeedStep window in Windows 2000, select Start > Settings > Control Panel > Power Options > Intel SpeedStep technology tab. Then set your preferences according to the following table. Preference Assign a performance mode that applies when the notebook is running on battery power.

  • Page 28: Windows Xp Processor Controls

    Power Enabling SpeedStep in Computer Setup (Windows 2000) Computer Setup, a non-Windows utility, includes settings to enable or disable SpeedStep. For more information about Computer Setup, refer in this guide to the chapter. To access the SpeedStep settings in Computer Setup: 1.
  • Page 29 Once a power scheme has been set, no other intervention is required to control the performance of your notebook processor. Power Scheme Home/Office Desk Portable/Laptop Presentation Software Guide Processor Performance while on External Power...
  • Page 30 Power Power Scheme Always On Minimal Power Management Max Battery 2–18 Processor Performance while on External Power Always runs at the highest performance state. Performance state is determined based on CPU demand. Performance state is determined based on CPU demand. Processor Performance while on Battery Power...

  • Page 31: Security

    Unauthorized use of the notebook Unauthorized access to the Computer Setup utility (f10) Unauthorized access to the contents of a hard drive Software Guide “Computer Setup” chapter in this guide. Use This Security Feature Power-on password HP Administrator password DriveLock Security (Continued) 3–1...
  • Page 32 Embedded Security Chip ✎ This feature is only available on select notebook models. For more information, refer to the HP ProtectTools Embedded Security Getting Started guide, included with notebooks containing this chip. HP Administrator password, which protects the system information in...

  • Page 33: Setting Security Preferences In Computer Setup

    ■ If you forget your power-on or HP Administrator password, you cannot start up the notebook or resume from Hibernation until an authorized service provider resets the notebook. To contact an authorized service provider, refer to the Worldwide Telephone Numbers booklet included with the notebook.

  • Page 34: Understanding Hp And Windows Passwords

    HP Administrator password Power-on password DriveLock user password DriveLock master password Smart Card password *HP Passwords must be enabled in Computer Setup. For more information, refer in this guide to the 3–4 Function Used to access Computer Setup. Used to access the notebook during Startup.

  • Page 35: Hp And Windows Password Guidelines

    User password HP and Windows Password Guidelines HP and Windows passwords are not interchangeable. You must use an HP password at an HP password prompt and a Windows password at a Windows password prompt. For example: ■ If a power-on password is set, the power-on password (not a Windows password) must be entered when the notebook starts up or resumes from Hibernation.

  • Page 36: Understanding Power-On Passwords

    Security The same word or series of letters, numbers, or slashes used for an HP password can be used for another HP password or for a Windows password, with these considerations: ■ HP passwords can be any combination of up to 32 letters and numbers and are not case-sensitive.

  • Page 37: Entering Power-On Passwords

    2. Use the arrow keys to select Security > Power-On password, then press ❏ To set a power-on password, type the password in the New Password field, then in the Verify New Password field, then press ❏ To change a power-on password, type the current password in the Old Password field, type the new password in the New Password and Verify New Password fields, then press...

  • Page 38: Understanding Hp Administrator Passwords

    Does not display as it is set, entered, changed, or deleted. ■ Must be set and entered with the same keys. For example, an HP Administrator password set with keyboard number keys will not be recognized if you enter it with embedded numeric keypad number keys.

  • Page 39: Setting Hp Administrator Passwords

    Setting HP Administrator Passwords An HP Administrator password is set, changed, or deleted in Computer Setup. To manage the password: 1. Open Computer Setup by turning on or restarting the notebook. Press message is displayed in the lower left of the screen.

  • Page 40: Understanding Drivelock

    Security Understanding DriveLock Ä CAUTION: If you forget the DriveLock user and DriveLock master passwords, the hard drive is permanently unusable. DriveLock prevents unauthorized access to the contents of a hard drive. After DriveLock protection is applied to a drive, a password must be entered to access the drive.

  • Page 41: Setting Drivelock Passwords

    Setting DriveLock Passwords Ä CAUTION: If you forget the DriveLock user and the DriveLock master passwords, the hard drive is permanently unusable. Ä CAUTION: To prevent loss of work and damage to the notebook and the hard drive, shut down the notebook before inserting or removing a primary hard drive.

  • Page 42: Entering Drivelock Passwords

    Security 10. To confirm DriveLock protection on the drive you have selected, type press 11. To save your DriveLock settings, select File > Save Changes and Exit, then follow the instructions on the screen. Your preferences are set when you exit Computer Setup and take effect when the notebook restarts.

  • Page 43: Removing Drivelock Protection

    3. Open Computer Setup by turning on (not restarting) the notebook. Press message is displayed in the lower left of the screen. ❏ To change the language, press ❏ For navigation instructions, press 4. Use the arrow keys to select the Security Menu > DriveLock passwords, then press 5.

  • Page 44: Disabling A Device

    Security 4. Use the arrow keys to select the Security Menu > DriveLock passwords, then press 5. Use the arrow keys to select the location of the hard drive, then press 6. Toggle the Protection field to Disable, then press 7.

  • Page 45: Using Hp Protecttools Embedded Security Manager

    Security Manager HP ProtectTools Embedded Security Manager is the interface that allows you to configure settings for the optional Embedded Security Chip that is available on select notebooks. HP ProtectTools Embedded Security Manager is not provided in all languages. In order to use HP ProtectTools Embedded Security Manager, the Embedded Security Chip must first be enabled and the appropriate software and drivers must be installed.

  • Page 46: Setting System Information Options

    Security Setting System Information Options 1. To open Computer Setup, turn on or restart the notebook. Press displayed in the lower left of the screen. ❏ To change the language, press ❏ For navigation instructions, press 2. Access or set your preferences by following these directions: ❏...

  • Page 47: Safeguarding Your Smart Card Reader

    Smart Card Reader. This utility allows you to restrict unauthorized access to your Smart Card and Smart Card Reader. To download this utility and find out more about ProtectTools, visit the HP Web site at http://www.hp.com/products/security.

  • Page 48: Optical Drive Software

    Optical Drive Software Using CDs and DVDs This chapter provides guidelines for playing CDs and DVDs using software that has been preloaded and preinstalled on select notebooks. This software supports optical drives in an optional external MultiBay or optional Advanced Port Replicator with built-in MultiBay, as well as the integrated optical drive on your notebook.

  • Page 49: Observing The Copyright Warning

    Optical Drive Software Observing the Copyright Warning It is a criminal offense, under applicable copyright laws, to make unauthorized copies of copyright-protected material, including computer programs, films, broadcasts, and sound recordings. This notebook should not be used for such purposes. Playing Audio and Video CDs with Windows Media Player The Windows Media Player application is a program included...

  • Page 50: Accessing Windows Media Player Help

    CDs and DVD movies. WinDVD is preloaded, but not preinstalled, on the notebook. Installing WinDVD HP recommends that you install WinDVD from the Software Setup utility before inserting a DVD. ✎ This application will not install successfully unless your...

  • Page 51: Playing Video Cds And Dvds

    ✎ Some DVDs contain third-party DVD player programs such as PCFriendly. If you insert a DVD that contains a non-HP player program before you have installed WinDVD, you are prompted to install the non-HP player program and not WinDVD. If you prefer to install WinDVD, decline the non-HP player installation, then close the installation window.

  • Page 52: Changing Dvd Region Settings

    Changing DVD Region Settings Most DVDs that contain copyrighted files also contain region codes. The region codes help protect copyrights internationally. You can play a DVD containing a region code only if the region code on the DVD matches the region setting on your DVD drive. If the region code on a DVD does not match the region setting on your drive, a Playback Of Content From This Region Is Not Permitted message is displayed when you insert the DVD.

  • Page 53: Creating Cds With Roxio Easy Cd & Dvd

    Optical Drive Software Creating CDs with Roxio Easy CD & DVD Creator 6 Roxio Easy CD & DVD Creator 6 is a data transfer utility that enables you to create or copy optical drive media. Before you can create CDs, you must install this application using the installation CD provided with your notebook.

  • Page 54: Creator 6 Features

    Understanding Easy CD & DVD Creator 6 Features Easy CD & DVD Creator 6 includes the following 4 applications: Application Disc Copier Creator Classic Drag-to-Disc Roxio Label Creator ✎ Additional applications that appear in the Roxio Easy CD & DVD Creator 6 online User’s Guide are not available on this notebook model, as purchased.

  • Page 55: Creator 6

    CD. The write process is sensitive to vibration. Choosing Recording Media HP recommends using high-quality media that correspond to the maximum speed of the optical drive. The notebook can write or copy to CDs which provide one-time, non-erasable recording (CD-R) or to CDs which provide erasable recording (CD-RW).

  • Page 56: Formatting Recording Media

    Formatting Recording Media To record information to a disc using Drag-to-Disc, use a CD formatted for Drag-to-Disc. Drag-to-Disc will automatically format blank discs. ✎ Formatting a disc in Drag-to-Disc may take up to 45 minutes to complete. To record information to a CD using Creator Classic or Disc Copier, do not use a CD formatted for Drag-to-Disc or erase the information from a rewriteable disc to use it again.

  • Page 57: Creating Cds

    Optical Drive Software Creating CDs Refer to the Roxio Easy CD and DVD Creator 6 online User’s Guide for details on burning CDs. Erasing Recorded Media with Roxio Easy CD & DVD Creator 6 ✎ You cannot erase data from a CD-R or DVD+R disc. Only CD-RW or DVD+RW discs can be used in the following process.

  • Page 58: Selecting Easy Cd & Dvd Creator 6 Settings

    Erasing Recorded Media with Creator Classic To erase recorded media formatted with Creator Classic: 1. Insert the CD into the optical drive. 2. Open the Creator Classic window: ❏ In Windows 2000, select Start > Programs > Roxio Easy CD and DVD Creator 6 > Creator Classic. ❏...

  • Page 59: Creating Dvds Using Intervideo Windvd Creator

    Optical Drive Software The following table describes the Track-at-Once and Disc-at-Once recording methods. Option Track-at-Once Disc-at-Once For additional information about Track-at-Once or Disc-at-Once settings, refer to the Roxio Easy CD and DVD Creator 6 online User’s Guide. Creating DVDs Using InterVideo WinDVD Creator InterVideo WinDVD Creator allows you to create, author, and edit movies and burn them to a DVD.

  • Page 60: Preparing To Use Intervideo Windvd Creator

    DVD. The write process is sensitive to vibration. Choosing Recording Media HP recommends using high-quality media that correspond to the maximum speed of the optical drive. The notebook can write or copy to DVDs which provide one-time, non-erasable recording (DVD+R) or to DVDs which provide erasable recording (DVD+RW).

  • Page 61: Creating Dvds

    Optical Drive Software Creating DVDs To open InterVideo WinDVD Creator: ■ In Windows 2000, select Start > Programs > InterVideo WinDVD Creator> InterVideo WinDVD Creator. ■ In Windows XP, select Start > All Programs > InterVideo WinDVD Creator> InterVideo WinDVD Creator. For instructions on creating DVDs, select Help on the WinDVD Creator menu bar.

  • Page 62: Intelligent Manageability

    Intelligent Manageability HP Intelligent Manageability provides standards-based solutions for managing client (user) desktop, workstation, and notebook computers in a networked environment. The key capabilities and features of client management are: ■ Initial software image deployment ■ Remote system software installation ■...

  • Page 63: Configuration And Deployment

    Intelligent Manageability Configuration and Deployment HP computers come with a preinstalled system software image. The initial software image is configured during the first time setup of the computer. After a brief software “unbundling” occurs, the computer is ready to be used.

  • Page 64: Software Management And Updates

    Remote updating of system software such as device drivers and ROM BIOS. ✎ Additional functionality can be added when HP CMS is used with optional Altiris Solutions software (purchased separately). For more information, see For more information on HP Client Manager, visit the HP Web site at: http://www.hp.com/go/easydeploy.

  • Page 65: Altiris Solutions

    Intelligent Manageability Altiris Solutions When HP Client Manager Software (installed on a client computer) is used with Altiris Solution software (installed on an administrator computer), HP CMS provides increased management functionality. HP Client Manager provides centralized hardware management of HP client devices for the following IT lifecycle areas: ■...

  • Page 66: Altiris Pc Transplant Pro

    Driver versions that are supported by SSM are denoted with a special icon on the HP driver download Web site and on the Support Software CD. To...

  • Page 67: Multiboot

    MultiBoot A bootable medium or network interface card (NIC) contains files that the notebook needs to in order to start and operate properly. The MultiBoot utility, disabled by default, allows you to identify the devices and control the sequence in which the system attempts to boot from those devices, as it starts up your notebook.

  • Page 68: Understanding The Default Boot Sequence

    MultiBoot Understanding the Default Boot Sequence By default, when more than one bootable device is in the system, the notebook chooses the startup device by searching enabled devices and locations in a predetermined sequence. On every boot, the system looks for bootable drive A devices first.

  • Page 69: Enabling Bootable Devices In Computer Setup

    The list below describes the default sequence in which drive numbers are assigned. (The actual startup sequence varies by configuration.) ■ Default sequence for devices that boot as drive A: 1. Optical drive in a Port Replicator MultiBay or in an external MultiBay that contains a disc that boots as drive A.

  • Page 70: Understanding Multiboot Results

    MultiBoot 2. Use the arrow keys to select the Advanced menu > Device Options. ❏ To enable bootable media in USB drives or in drives inserted into a Port Replicator, select Enable USB legacy support. ❏ To enable a NIC, select Internal Network adapter boot. 3.

  • Page 71: Setting Multiboot Preferences

    ■ Starting up from a NIC does not affect logical drive designations because no drive letter is associated with the NIC. ■ Drives in an optional Port Replicator are treated like external USB devices in the boot sequence and must be enabled in Computer Setup.

  • Page 72: Setting A Multiboot Express Prompt

    MultiBoot Setting a MultiBoot Express Prompt To set the notebook to display the MultiBoot startup location menu each time the notebook is started or restarted with Computer Setup: 1. Open Computer Setup by turning on or restarting the notebook. Press message is displayed in the lower left of the screen.

  • Page 73: Entering Multiboot Express Preferences

    Entering MultiBoot Express Preferences When the Express Boot Menu is displayed during startup: ■ To specify a startup location from the Express Boot menu, select your preference within the timeout, then press ■ To prevent the notebook from defaulting to the current MultiBoot setting, press any key before the timeout occurs.

  • Page 74: Presentation Mode

    Presentation Mode Presentation Mode is the only Quick Launch button that can be programmed by the user. The remaining Quick Launch buttons—QuickLock and Wireless On/Off—are programmed at the factory, and the button settings cannot be configured by the user. The Presentation Mode Quick Launch button toggles Presentation Mode on and off.

  • Page 75: Opening Quick Launch Button Software

    Presentation Mode You can modify the Presentation Mode settings using the Quick Launch Button software. Quick Launch Button software provides support for the Quick Launch buttons and the hotkeys on the notebook keyboard and external keyboard. An external keyboard can be attached to a USB connector on the notebook or to an optional Port Replicator.

  • Page 76: Changing Presentation Mode Settings

    You can also open Quick Launch Buttons software using an icon in the taskbar or on the desktop. To add an icon to the system tray or desktop, open the Quick Launch Buttons software. Select the Advanced tab. Place a check mark next to Show icon on the taskbar to add an icon to the taskbar.

  • Page 77: Using Presentation Mode

    Presentation Mode Using Presentation Mode To use Presentation Mode, press the Presentation Mode Quick Launch button. When Presentation Mode is on, it turns off if you: ■ Press the Presentation Mode button again. ■ Log off from your user account. ■...

  • Page 78: Computer Setup

    Using Computer Setup Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load. If the operating system is working, the notebook restarts the operating system after you exit Computer Setup. ✎...

  • Page 79: Accessing Computer Setup

    Computer Setup Accessing Computer Setup The information and settings in Computer Setup are accessed from the File, Security, Tools, and Advanced menus. 1. Open Computer Setup by turning on or restarting the notebook. Press message is displayed in the lower left of the screen. ❏...

  • Page 80: Selecting From The File Menu

    4. To confirm the restoration, press 5. Select File > Save Changes and Exit, then follow the instructions on the screen. When the computer restarts, the factory settings are restored, and any identification information you may have entered is saved. Selecting from the File Menu Select System information...

  • Page 81: Selecting From The Security Menu

    DriveLock passwords SmartCard passwords Embedded Security Device security System IDs 8–4 To Do This Enter, change, or delete an HP Administrator password. Enter, change, or delete a power-on password. Enable/disable DriveLock; change a DriveLock user or master password. ✎ DriveLock settings are...

  • Page 82: Selecting From The Tools Menu

    Selecting from the Tools Menu Select HDD Self Test Options Selecting from the Advanced Menu Select Language (or press Boot options Device options Software Guide To Do This Run a quick or comprehensive self test on any hard drive in the system. To Do This Change the Computer Setup language.
  • Page 83 Computer Setup Select Device Options (continued) 8–6 To Do This ■ Enable/disable USB legacy support for a USB keyboard, mouse, and hubs. When USB legacy support is enabled: ❐ A USB keyboard, mouse, and hubs work even when a Windows operating system is not loaded.

  • Page 84: Software Updates And Restorations

    Information,” later in this chapter. Prepare for a system ROM update by identifying (through the Computer Setup utility) the ROM versions currently installed on the notebook. 2. Access the updates through your local HP Web site or the Support Software CD (purchased separately). 3. Download and install the updates.

  • Page 85: Obtaining The Support Software Cd

    Software Updates and Restorations Obtaining the Support Software CD The Support Software CD provides HP software updates and installation instructions. The CD includes device drivers, ROM updates, and utilities. To purchase the current Support Software CD or a subscription that provides both the current version and future versions of the...

  • Page 86: Downloading Software From The Internet

    Windows. Downloading Software from the Internet Most software on the HP Web site is packaged in a compressed file called a SoftPaq. Some ROM updates may be packaged in a compressed file called a ROMPaq. Other ROM updates may be provided as a CPQFlash SoftPaq.

  • Page 87: Downloading System Rom

    Do not remove or insert a drive. To download and install a system ROM: 1. Access the page on the HP Web site that provides software for your notebook. 2. Follow the instructions on the screen to locate the system ROM you want to download.

  • Page 88: Downloading Other Software

    Downloading Other Software To download and install other software: 1. Access the page at the HP Web site that provides software for your notebook. 2. Follow the instructions on the screen to find the software you want to update. 3. At the download area, select the software you want and follow the downloading instructions on the Web page.

  • Page 89: System Recovery

    Software Updates and Restorations System Recovery The notebook system recovery process provides several ways to recover system functionality. The Driver Recovery and Operating System CDs enable you to recover or repair your notebook without losing personal data. The Operating System CD also allows you to reinstall the operating system software provided with the notebook.

  • Page 90: Repairing The Operating System

    To set a system restore point: 1. Select Start > Help and Support. Select the task “Use Tools to view your computer information and diagnose problems.” Select System Restore. A System Restore window opens. 2. Follow the on screen directions for setting a restore point. To restore the notebook to a previous date and time when it was functioning optimally: 1.

  • Page 91: Reinstalling The Operating System

    Software Updates and Restorations Reinstalling the Operating System If other recovery efforts do not successfully repair the notebook, you can reinstall the operating system. Ä CAUTION: Personal data and software you have installed on the notebook will be lost during the operating system reinstall. To protect your data, backup your data before reinstalling your operating system.

  • Page 92: Reinstalling Device Drivers And Other Software

    12. Press This process may take 1–2 hours to complete. The notebook restarts in Windows when the process is complete. ✎ When prompted for the product key, refer to the Microsoft Certificate of Authenticity label located on the bottom of the notebook.
  • Page 93 802.11 wireless LAN user guides 1–4 accessing notebook information 9–2 Advanced Port Replicator docking or undocking before starting DVD 4–4 antivirus software 1–5 battery pack, causing CD or DVD write corruption 4–8 4–13 Bluetooth installing software 1–2 Bluetooth user guides 1–4 boot sequence default 6–2 setting new 6–5...
  • Page 94 Index setting a MultiBoot express prompt with 6–6 setting default boot sequnces with 6–5 setting HP Administrator password preferences in 3–15 setting MultiBoot preferences in 6–1 system information options 3–16 Tools menu 8–5 USB legacy support 8–1 copyright warning 4–2 CPQFlash file 9–3...
  • Page 95 languages 1–1 license, software 1–1 locked system 2–6 MultiBoot default boot sequence 6–2 defined 6–1 enabling devices in Computer Setup 6–3 express preferences 6–7 express prompt 6–6 new sequence 6–5 results 6–4 setting preferences 6–4 6–5 network connecting to PXE or RPL server at startup 6–4 enabling NIC for MultiBoot 6–1...
  • Page 96 Index security features device disabling 3–14 HP Administrator password 3–15 shutting down the notebook 2–6 SoftPaq 9–3 software antivirus 1–5 installing 1–2 license 1–1 setup 1–1 Software Setup utility 1–3 space requirements 1–3 UDF Reader 4–8 Software Setup utility 1–2 software updates 9–1...

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