Page 1 Maintenance and Service Guide HP Compaq Business Notebook nc8000 Document Part Number: 333954-001 September 2003 This guide is a troubleshooting reference used for maintaining and servicing the notebook. It provides comprehensive information on identifying notebook features, components, and spare parts; troubleshooting notebook problems; and performing...
Page 2 Corporation in the U.S. and/or other countries. SD Logo is a trademark. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
Page 3: Table Of Contents
Contents 1 Product Description 1.1 Models........1–2 1.2 Features .
Page 4 Contents 3 Illustrated Parts Catalog 3.1 Serial Number Location ..... . 3–1 3.2 Notebook Major Components ....3–2 3.3 Miscellaneous Plastics Kit Components .
Page 5 Contents 5.9 Memory Expansion Board ....5–19 5.10 Modem Board ......5–20 5.11 Mini PCI Communications Board.
Page 6: Product Description
Product Description The HP Compaq Business Notebook nc8000 offers advanced modularity, Mobile Intel Pentium 4 Processor-M processors with 64-bit architecture, ATI MOBILITY RADEON 9600 Pro graphics controllers with 128 or 64 MB of discrete video memory, and extensive multimedia support.
Page 7: Models
Product Description 1.1 Models Notebook model information is shown in Tables 1-1 and 1-2. Table 1-1 HP Compaq Business Notebook nc8000 Model Naming Conventions Cnc8000 XXXXXX-XXX Description Options Brand/Series C = HP Compaq nc = Business designator Notebook nc8000 Processor type...
Page 8 P = Windows XP Professional 2 = Windows 2000 SKU# Table 1-2 HP Compaq Business Notebook nc8000 Models The following HP Compaq Business Notebook nc8000 models use configuration code LY2Z and feature the following: ■ Dual point (pointing stick and TouchPad) pointing device ■...
Page 9 Product Description Table 1-2 HP Compaq Business Notebook nc8000 Models (Continued) The following HP Compaq Business Notebook nc8000 models use configuration code LY2Z and feature the following: ■ Dual point (pointing stick and TouchPad) pointing device ■ 64-MB discrete video memory ■...
Page 10 Product Description Table 1-2 HP Compaq Business Notebook nc8000 Models (Continued) The following HP Compaq Business Notebook nc8000 models use configuration code LY2Z and feature the following: ■ Dual point (pointing stick and TouchPad) pointing device ■ 64-MB discrete video memory ■...
Page 11 Product Description Table 1-2 HP Compaq Business Notebook nc8000 Models (Continued) Cnc8000 Asia Pacific DN890A UUF Latin America DN890A ABM Australia DN890A ABG The Netherlands DN890A ABH Belgium DN890A UUG Norway DN890A ABN Brazil DN890A AC4 People’s DN890A AB2 Republic...
Page 12 Product Description Table 1-2 HP Compaq Business Notebook nc8000 Models (Continued) The following HP Compaq Business Notebook nc8000 models do not use a configuration code and feature the following: ■ Dual point (pointing stick and TouchPad) pointing device ■ 64-MB discrete video memory ■...
Page 13 Product Description Table 1-2 HP Compaq Business Notebook nc8000 Models (Continued) Cnc8000 Belgium DJ243A UUG Norway DJ243A ABN Czech Republic DJ243A AKB Poland DJ243A AKD Denmark DJ243A ABY Portugal DJ243A AB9 Europe DJ243A ABB Russia DJ243A ACB France DJ243A ABF...
Page 14: Features
Product Description 1.2 Features ■ Mobile Intel Pentium 4 Processor-M 1.7-, 1.6-, and 1.4-GHz processors, all with 1024-KB L2 cache and 400-MHz processor side bus, varying by notebook model ■ 15.1-inch UXGA (1600×1200), SXGA+ (1400×1050), or XGA (1024×768) TFT display with over 16.7 million colors, varying by notebook model ■...
Page 15 32-bit (CardBus) and 16-bit PC Cards ■ External 65-watt AC adapter with power cord ■ 8-cell Li-Ion battery pack ■ HP PremierSound audio ■ Support for the following optical drives: ❏ 24X Max DVD/CD-RW combination drive ❏ 8X Max DVD+RW drive ❏...
Page 16: Clearing A Password
Product Description 1.3 Clearing a Password If the notebook you are servicing has an unknown password, follow these steps to clear the password. These steps also clear CMOS: 1. Prepare the notebook for disassembly (refer to Section 5.3, “Preparing the Notebook for Disassembly,” for more information).
Page 17: External Components
Product Description 1.5 External Components The external components on the front panel and right side of the notebook are shown below and described in Table 1-3. Front Panel and Right-Side Components 1–12 Maintenance and Service Guide...
Page 18 Product Description Table 1-3 Front and Right Side Components Item Component Function Stereo speakers (2) Produce stereo sound. Display release latch Opens the notebook. Mute button Mutes the system volume. The button lights up when volume is muted. Volume control Increase and decrease system volume.
Page 19 Product Description The external components on the rear panel and left side are shown below and described in Table 1-4. Rear Panel and Left-Side Components Table 1-4 Rear Panel and Left-Side Components Item Component Function USB connectors (2) Connect USB 1.1- and 2.0-compliant devices to the notebook using a standard USB cable.
Page 20 Product Description Table 1-4 Rear Panel and Left-Side Components (Continued) Item Component Function Power connector Connects an AC adapter or an optional Automobile Power Adapter/Charger or Aircraft Power Adapter. Serial connector Connects an optional serial device. Parallel connector Connects an optional parallel device, such as an external diskette drive or a printer.
Page 21 Product Description The notebook keyboard components are shown below and described in Table 1-5. Keyboard Components 1–16 Maintenance and Service Guide...
Page 22: Keyboard Components
Product Description Table 1-5 Keyboard Components Item Component Function Microsoft logo key Displays the Windows Start menu. fn key Executes frequently used system functions when pressed in combination with a function key or the esc key. caps lock key Enables capital alphabetic character lock. f1 through f12 function Execute indicated system functions when keys...
Page 23 Product Description The notebook top components are shown below and described in Table 1-6. Top Components 1–18 Maintenance and Service Guide...
Page 24: Top Components
Product Description Table 1-6 Top Components Item Component Function Intake vents (2) Enable airflow to cool internal components. Ä To prevent overheating, do not obstruct vents. Using the notebook on a soft surface, such as a pillow, blanket, rug, or thick clothing, may block airflow.
Page 25 Product Description Top Components (Continued) 1–20 Maintenance and Service Guide...
Page 26 Product Description Table 1-6 Top Components (Continued) Item Component Function MultiBay light On: A drive in the MultiBay is being accessed. Drive light On: One of the following integrated drives is being accessed: ■ Hard drive ■ Fixed optical drive Battery light On: A battery pack is charging.
Page 27 Product Description The external components on the bottom of the notebook are shown below and described in Table 1-7. Bottom Components 1–22 Maintenance and Service Guide...
Page 28: Bottom Components
Product Description Table 1-7 Bottom Components Item Component Function MultiBay Supports an optional MultiBay device, such as a drive or battery pack. MultiBay release latch Allows removal of the MultiBay drive. Bluetooth compartment Holds a Bluetooth device. ✎ Bluetooth is not available in all countries.
Page 29: Design Overview
Product Description 1.6 Design Overview This section presents a design overview of key parts and features of the notebook. Refer to Chapter 3, “Illustrated Parts Catalog,” to identify replacement parts, and Chapter 5, “Removal and Replacement Procedures,” for disassembly steps. The system board provides the following device connections: ■...
Page 30: Troubleshooting
Troubleshooting Å WARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly/module level repair. Because of the complexity of the individual boards and subassemblies, do not attempt to make repairs at the component level or modifications to any printed wiring board.
Page 31: Using Computer Setup
Troubleshooting ■ Diagnostics for Windows—A system information and diagnostic utility that is used within the Windows operating system. Use this utility whenever possible to: ❏ Display system information. ❏ Test system components. ❏ Troubleshoot a device configuration problem in Windows XP Professional or Windows XP Home.
Page 32: Selecting From The File Menu
Troubleshooting Selecting from the File Menu Table 2-1 File Menu Select To Do This ■ System Information View identification information about the notebook, a port replicator, and any battery packs in the system. ■ View specification information about the processor, memory and cache size, and system ROM.
Page 33: Selecting From The Security Menu
Troubleshooting Selecting from the Security Menu Table 2-2 Security Menu Select To Do This Setup Password Enter, change, or delete a Setup password. The Setup password is called an administrator password in Computer Security, a program accessed from the Windows Control Panel. Power-on Password Enter, change, or delete a power-on password.
Page 34: Selecting From The Advanced Menu
Troubleshooting Selecting from the Advanced Menu Table 2-3 Advanced Menu Select To Do This Language Change the Computer Setup language. Boot Options Enable/disable: ■ QuickBoot, which starts the notebook more quickly by eliminating some startup tests. (If you suspect a memory failure and want to test memory automatically during startup, disable QuickBoot.) ■...
Page 35 Troubleshooting Table 2-3 Advanced Menu (Continued) Select To Do This ■ Device Options Change the parallel port mode from (continued) Enhanced Parallel Port (EPP, the default setting) to standard, bidirectional, EPP, or Enhanced Capabilities Port (ECP). ■ Set video-out mode to NTSC (default), PAL, NTSC-J, or PAL-M.* ■...
Page 36: Using Diagnostics For Windows
You can display more or less information from anywhere within Diagnostics for Windows by selecting Level on the menu bar. Diagnostics for Windows is designed to test HP components. If third-party components are tested, the results might be inconclusive.
Page 37: Obtaining, Saving Or Printing Diagnostic
Troubleshooting Obtaining, Saving or Printing Diagnostic Test Information 1. Access Diagnostics for Windows by selecting Start > Settings > Control Panel > Diagnostics for Windows. 2. Select the Test tab. 3. In the scroll box, select the category or device you want to test.
Page 38 Troubleshooting 6. Select the Begin Testing button. 7. Select a tab to view a test report: ❏ Status tab—Summarizes the tests run, passed, and failed during the current testing session. ❏ Log tab—Lists tests run on the system, the number of times each test has run, the number of errors found on each test, and the total run time of each test.
Page 39: Troubleshooting Flowcharts
Troubleshooting 2.3 Troubleshooting Flowcharts Table 2-4 Troubleshooting Flowcharts Overview Flowchart Description Initial troubleshooting No power, part 1 No power, part 2 No power, part 3 No power, part 4 No video, part 1 No video, part 2 Nonfunctioning port replicator No operating system (OS) loading 2.10 No OS loading from hard drive, part 1...
Page 40: Flowchart 2.2
Troubleshooting Flowchart 2.1—Initial Troubleshooting Begin troubleshooting. Go to Is there Flowchart 2.2, power? No Power. Check Beeps, LED board, LEDs, or error speaker messages? connections. Go to All drives Flowchart 2.17, working? Nonfunctioning Device. Go to Is there video? Flowchart 2.6, Go to (no boot) No Video.
Page 41 Troubleshooting Flowchart 2.2—No Power, Part 1 No power (power LED is off). Remove from port replicator (if applicable). Go to Power up Power up *Reset Flowchart 2.3, on battery on battery power. No Power, power? power? Part 2. Go to Power up Power up *Reset...
Page 42: No Power, Part 1
Troubleshooting Flowchart 2.3—No Power, Part 2 Continued from Flowchart 2.2, No Power, Part 1. Visually check for debris in battery socket and clean if necessary. Power on? Done Check battery by recharging it, moving it to another notebook, or replacing it. Replace Power on? power supply...
Page 43 Troubleshooting Flowchart 2.4—No Power, Part 3 Continued from Flowchart 2.3, No Power, Part 2. Plug directly into AC outlet. Power LED Done Reseat AC adapter in notebook and at power source. Power on? Done External Internal or Replace external Try different Power outlet external AC AC adapter.
Page 44: No Power, Part 3
Troubleshooting Flowchart 2.5—No Power, Part 4 Continued from Flowchart 2.4, No Power, Part 3. Open notebook. Reseat loose Loose or components and damaged boards and parts? replace damaged items. Close notebook and retest. Replace the following items (if applicable) in Power on? the order given.
Page 45 Troubleshooting Flowchart 2.6—No Video, Part 1 No video. Expansion Base *NOTE: To change from internal to Go to Stand-alone external display, use the hotkey Flowchart 2.7, or port combination. No Video, Part 2. replicator? Stand-alone Internal or Adjust Video OK? Done external brightness.
Page 46: No Video, Part 1
Troubleshooting Flowchart 2.7—No Video, Part 2 Continued from Flowchart 2.6, No Video, Part 1. Remove notebook from port replicator, if connected. Adjust Check brightness display of external brightness. monitor. Go to “A” in Video OK? Video OK? Done Flowchart 2.6, No Video, Part 1.
Page 47: Nonfunctioning Port Replicator
Troubleshooting Flowchart 2.8—Nonfunctioning Port Replicator (if applicable) Nonfunctioning port replicator. Reseat power cord in port replicator and power outlet. Check voltage Reinstall setting on port notebook into replicator. port replicator. Reset monitor cable connector at Port port replicator. Done replicator operating? Port replicator...
Page 48: No Os Loading From Diskette Drive
Troubleshooting Flowchart 2.9—No Operating System (OS) Loading No OS loading.* Reseat power cord in port replicator and power outlet. No OS loading from hard drive, go to Flowchart 2.10, No OS Loading, Hard Drive, Part 1. No OS loading from diskette drive, go to Flowchart 2.13, No OS Loading, Diskette Drive.
Page 49 Troubleshooting Flowchart 2.10—No OS Loading, Hard Drive, Part 1 OS not loading from hard drive. Go to Flowchart 2.11, Nonsystem No OS Loading disk message? from Hard Drive, Part 2. Reseat external hard drive. OS loading? Done Boot from Go to Boot Flowchart 2.13, from...
Page 50 Troubleshooting Flowchart 2.11—No OS Loading, Hard Drive, Part 2 Continued from Flowchart 2.10, No OS Loading Reseat from Hard Drive, hard drive. Part 1. 1. Replace hard CD or drive. diskette in 2. Replace system drive? Hard drive board. Done accessible? Remove diskette and...
Page 51 Troubleshooting Flowchart 2.12—No OS Loading, Hard Drive, Part 3 Continued from Flowchart 2.11, No OS Loading from Hard Drive, Part 2. System Install OS files on hard and reboot. drive? Virus on hard Clean virus. Done loading from drive? hard drive? Run SCANDISK Replace Diagnostics...
Page 52 Troubleshooting Flowchart 2.13—No OS Loading, Diskette Drive OS not loading Reseat from Done diskette drive. loading? diskette drive. Bootable Install bootable Nonsystem diskette diskette and disk message? in drive? reboot notebook. Check diskette for system files. Go to Boot Try different Flowchart 2.17, from another diskette.
Page 53 Troubleshooting Flowchart 2.14—No OS Loading, CD- or DVD-ROM Drive No OS Install bootable Bootable Disc loading from disc and disc in in drive? CD- or reboot drive? DVD-ROM Drive. notebook. Install Try another bootable disc. bootable disc. Boots from Done CD or DVD? Reseat Boots from...
Page 54: No Audio, Part 2
Troubleshooting Flowchart 2.15—No Audio, Part 1 Turn up audio internally or No audio. Audio? Done externally. Notebook in Go to Internal port replicator Undock Flowchart 2.16, audio? (if applicable)? No Audio, Part 2. Replace the following port replicator Go to components one at a time, as applicable.
Page 55 Troubleshooting Flowchart 2.16—No Audio, Part 2 Continued from Flowchart 2.15, No Audio, Part 1. Audio Reload driver in OS audio drivers. configured? Correct Load drivers and drivers for set configuration application? in OS. Connect to external speaker. Replace audio board and speaker Audio? Audio?
Page 56: Nonfunctioning Device
Troubleshooting Flowchart 2.17—Nonfunctioning Device Nonfunctioning device. Reseat device. Unplug the nonfunctioning device from the notebook and inspect cables and plugs for bent or broken pins or other damage. Fix or Clear Any physical replace CMOS. device detected? broken item. Reattach device. Go to Replace hard Close notebook,...
Page 57 Troubleshooting Flowchart 2.18—Nonfunctioning Keyboard Keyboard not operating properly. Connect notebook to good external keyboard. External Replace device system works? board. Reseat internal keyboard connector (if applicable). Replace internal keyboard or cable. Done Done Replace system board. 2–28 Maintenance and Service Guide...
Page 58 Troubleshooting Flowchart 2.19—Nonfunctioning Pointing Device Pointing device not operating properly. Connect notebook to good external pointing device. Replace External system device board. works? Reseat internal pointing device connector (if applicable). Replace internal pointing device or cable. Done Done Replace system board.
Page 59 Troubleshooting Flowchart 2.20—No Network/Modem Connection No network or modem connection. Replace jack Network or have jack or modem activated. jack active? Connect Digital to nondigital line? line. Reload NIC/modem Done drivers and configured reconfigure. in OS? Disconnect all Replace power from NIC/modem the notebook (if applicable).
Page 60: Illustrated Parts Catalog
Illustrated Parts Catalog This chapter provides an illustrated parts breakdown and a reference for spare part numbers and option part numbers. 3.1 Serial Number Location When ordering parts or requesting information, provide the notebook serial number and model number located on the bottom of the notebook.
Page 61: Notebook Major Components
Illustrated Parts Catalog 3.2 Notebook Major Components Notebook Major Components 3–2 Maintenance and Service Guide...
Page 62 Illustrated Parts Catalog Table 3-1 Spare Parts: Notebook Major Components Spare Part Item Description Number Display assemblies 15.0-inch, UXGA+, TFT 345060-001 15.0-inch, SXGA+, TFT 345059-001 15.0-inch, XGA, TFT 345058-001 Miscellaneous Plastics Kit, includes: 345066-001 Left and right display hinges RTC battery Mini PCI communications board shield Bluetooth cover Battery bezel...
Page 63 Illustrated Parts Catalog Notebook Major Components (Continued) 3–4 Maintenance and Service Guide...
Page 64 Illustrated Parts Catalog Table 3-1 Spare Parts: Notebook Major Components (Continued) Spare Part Item Description Number Miscellaneous Cable Kit, includes: 345056-001 Modem cable Bluetooth cable Modem board 325521-001 Fan assembly 345065-001 Heat sink (includes grease) 345067-001 Memory expansion boards, 333-MHz 1024-MB (1.0-GB) 336579-001 512-MB...
Page 65 Illustrated Parts Catalog Notebook Major Components (Continued) 3–6 Maintenance and Service Guide...
Page 66 Illustrated Parts Catalog Table 3-1 Spare Parts: Notebook Major Components (Continued) Spare Part Item Description Number Optical drives DVD+RW drive 349242-001 8X Max DVD-ROM drive 349241-001 24X Max DVD-ROM/CD-RW combination drive 349243-001 24X Max CD-ROM drive 349240-001 MultiBay devices 1.44-MB diskette drive 241995-001 24X Max CD-ROM drive 228746-001...
Page 67: Miscellaneous Plastics Kit Components
Illustrated Parts Catalog 3.3 Miscellaneous Plastics Kit Components Miscellaneous Plastics Kit Components Table 3-2 Miscellaneous Plastics Kit Components Spare Part Number 345066-001 Item Description Left and right display hinges RTC battery Mini PCI communications board shield Bluetooth cover Battery bezel Hard drive cover Notebook feet (4) 3–8...
Page 68: Miscellaneous Cable Kit Components
Illustrated Parts Catalog 3.4 Miscellaneous Cable Kit Components Miscellaneous Cable Kit Components Table 3-3 Miscellaneous Cable Kit Components Spare Part Number 340056-001 Item Description Bluetooth cable Modem cable Maintenance and Service Guide 3–9...
Page 69: Mass Storage Devices
Illustrated Parts Catalog 3.5 Mass Storage Devices Mass Storage Devices Table 3-5 Mass Storage Devices Spare Part Number Information Spare Part Item Description Number Hard drives (all 5400-rpm, and include hard drive bezel and frame) 80-GB 345632-001 60-GB 345855-001 60-GB 345631-001 40-GB 345630-001...
Page 70 Illustrated Parts Catalog Table 3-5 Mass Storage Devices Spare Part Number Information (Continued) Spare Part Item Description Number Optical drives DVD+RW drive 349242-001 8X Max DVD-ROM drive 349241-001 24X Max DVD-ROM/CD-RW combination drive 349243-001 24X Max CD-ROM drive 349240-001 MultiBay devices 1.44-MB diskette drive 241995-001 24X Max CD-ROM drive...
Page 71: Miscellaneous
Illustrated Parts Catalog 3.6 Miscellaneous Table 3-5 Spare Parts: Miscellaneous (not illustrated) Spare Part Description Number AC adapters 90-watt, PFC 239705-001 65-watt 239704-001 Carrying cases Leather top load, Samsung 325817-001 Leather top load, SG 325817-002 Nylon top load, Samsung 325815-01 Nylon top load, SG 325815-002 Nylon entry level...
Page 72: Removal And Replacement Preliminaries
Removal and Replacement Preliminaries This chapter provides essential information for proper and safe removal and replacement service. 4.1 Tools Required You will need the following tools to complete the removal and replacement procedures: ■ Magnetic screwdriver ■ Phillips P0 screwdriver ■...
Page 73: Service Considerations
Removal and Replacement Preliminaries 4.2 Service Considerations The following sections include some of the considerations that you should keep in mind during disassembly and assembly procedures. ✎ As you remove each subassembly from the notebook, place the subassembly (and all accompanying screws) away from the work area to prevent damage.
Page 74: Preventing Damage To Removable Drives
Removal and Replacement Preliminaries 4.3 Preventing Damage to Removable Drives Removable drives are fragile components that must be handled with care. To prevent damage to the notebook, damage to a removable drive, or loss of information, observe the following precautions: ■...
Page 75: Preventing Electrostatic Damage
Removal and Replacement Preliminaries 4.4 Preventing Electrostatic Damage Many electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, the discharge contains enough power to alter device parameters or melt silicon junctions.
Page 76: Workstation Precautions
Removal and Replacement Preliminaries ■ Store reusable electrostatic-sensitive parts from assemblies in protective packaging or nonconductive foam. ■ Use transporters and conveyors made of antistatic belts and roller bushings. Ensure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging.
Page 77: Grounding Equipment And Methods
Removal and Replacement Preliminaries 4.7 Grounding Equipment and Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords.
Page 78: Typical Electrostatic Voltage Levels
Removal and Replacement Preliminaries ■ Metal tote boxes ■ Electrostatic voltage levels and protective materials Table 4-1 shows how humidity affects the electrostatic voltage levels generated by different activities. Table 4-1 Typical Electrostatic Voltage Levels Relative Humidity Event Walking across carpet 35,000 V 15,000 V 7,500 V...
Page 79: Removal And Replacement Procedures
Removal and Replacement Procedures This chapter provides removal and replacement procedures. There are 62 screws in eight different sizes that must be removed, replaced, and loosened when servicing the notebook. Make note of each screw size and location during removal and replacement. Refer to Appendix C, “Screw Listing,”...
Page 80: Serial Number
Removal and Replacement Procedures 5.1 Serial Number Report the notebook serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the notebook. Serial Number Location 5.2 Disassembly Sequence Chart Use the chart below to determine the section number to be referenced when removing notebook components.
Page 81 Removal and Replacement Procedures Disassembly Sequence Chart (Continued) # of Screws Section Description Removed Notebook feet MultiBay device Bluetooth board Optical drive Keyboard Memory expansion board 5.10 Modem board 5.11 Mini PCI communications board 5.12 Heat sink 5.13 Processor 5.14 LED switch cover 5.15 RTC battery...
Page 82: Preparing The Notebook For Disassembly
Removal and Replacement Procedures 5.3 Preparing the Notebook for Disassembly Before you begin any removal or installation procedures: 1. Save your work, exit all applications, and shut down the notebook. If you are not sure whether the notebook is off or in Hibernation, briefly press the power button.
Page 83 Removal and Replacement Procedures b. Slide and hold the battery release latch 1 toward the back of the notebook. c. Use the notch in the battery pack to slide the battery pack to the right 2. d. Remove the battery pack. Removing the Battery Pack Maintenance and Service Guide 5–5...
Page 84 Removal and Replacement Procedures 5. Remove the battery bezel by sliding it down and off of the battery pack. ✎ The battery bezel is included in the Miscellaneous Plastics Kit, spare part number 345066-001. Removing the Battery Bezel Reverse the above procedure to install the battery pack and battery bezel.
Page 85 Removal and Replacement Procedures 6. Remove the hard drive by following these steps: Spare Part Number Information Hard drives (all 5400-rpm, and include hard drive bezel and frame) 80-GB 345632-001 60-GB 345855-001 60-GB 345631-001 40-GB 345630-001 a. Turn the notebook upside down with the front panel facing you.
Page 86 Removal and Replacement Procedures e. Use the Mylar tab 1 to slide the hard drive to the right 2 to disconnect it from the system board. Lift the hard drive straight up to remove it 3. Removing the Hard Drive 5–8 Maintenance and Service Guide...
Page 87 Removal and Replacement Procedures g. Remove the two T5M2.5×4.0 screws 1 and the two PM3.0×3.5 screws 2 that secure the hard drive to the hard drive frame. h. Use a 4.0-mm socket to remove the two M2.0×10.0 alignment pins 3 that secure the hard drive to the hard drive frame.
Page 88: Notebook Feet
Removal and Replacement Procedures 5.4 Notebook Feet The notebook feet are adhesive-backed rubber pads. The feet are included in the Miscellaneous Plastics Kit, spare part number 345066-001. The feet attach to the base enclosure as illustrated below. Notebook Feet Locations 5–10 Maintenance and Service Guide...
Page 89: Multibay Device
Removal and Replacement Procedures 5.5 MultiBay Device Spare Part Number Information 1.44-MB diskette drive 241995-001 24X Max CD-ROM drive 228746-001 8X Max DVD-R+W drive 251292-001 4X Max DVD-R+W drive 344256-001 1. Prepare the notebook for disassembly (refer to Section 5.3). 2.
Page 90: Bluetooth Board
Removal and Replacement Procedures 5.6 Bluetooth Board Spare Part Number Information Bluetooth board (includes cable) 348277-001 1. Prepare the notebook for disassembly (refer to Section 5.3). 2. Turn the notebook upside down with the left side facing you. 3. Remove the T8M2.0×6.0 screw 1 that secures the Bluetooth cover to the notebook.
Page 91 Removal and Replacement Procedures 5. Disconnect the Bluetooth cable from the Bluetooth board 1 and the system board 2. ✎ The Bluetooth cable is included with the Bluetooth board and is also included in the Miscellaneous Cables Kit, spare part number 345056-001.
Page 92: Optical Drive
Removal and Replacement Procedures 5.7 Optical Drive Spare Part Number Information DVD+RW drive 349242-001 8X Max DVD-ROM drive 349241-001 24X Max DVD-ROM/CD-RW combination drive 349243-001 24X Max CD-ROM drive 349240-001 1. Prepare the notebook for disassembly (refer to Section 5.3). 2.
Page 93: Keyboard
Removal and Replacement Procedures 5.8 Keyboard Spare Part Number Information Keyboards (include pointing stick) Brazil 341520-201 Latin America 341520-161 Czech Republic 341520-221 Norway 341520-091 Denmark 341520-081 Portugal 341520-131 Europe 341520-A41 Russia 341520-251 France 341520-051 Saudi Arabia 341520-171 French Canada 341520-121 Slovenia 341520-BA1 Germany...
Page 94 Removal and Replacement Procedures 3. Remove the T8M2.×6.0 screw that secures the keyboard to the notebook. Removing the Keyboard Screw 5–16 Maintenance and Service Guide...
Page 95 Removal and Replacement Procedures 4. Turn the notebook right-side up with the front facing you. 5. Open the notebook. 6. Slide the four tabs on the top edge of the keyboard toward you 1. 7. Lift the rear edge of the keyboard up and swing it toward you 2 until it rests on the palm rest.
Page 96 Removal and Replacement Procedures 8. Release the zero insertion force (ZIF) connector 1 to which the pointing stick cable is attached and disconnect the cable 2. 9. Release the ZIF connector 3 to which the keyboard cable is attached and disconnect the cable 4. Disconnecting the Keyboard Cables 10.
Page 97: Memory Expansion Board
Removal and Replacement Procedures 5.9 Memory Expansion Board Spare Part Number Information 1024-MB (1.0-GB), 333 MHz 336579-001 512-MB, 333 MHz 336578-001 256-MB, 333 MHz 336577-001 1. Prepare the notebook for disassembly (Section 5.3). 2. Release the keyboard (Section 5.8). 3. Spread the retaining tabs 1 that secure the memory expansion board to the socket.
Page 98: Modem Board
Removal and Replacement Procedures 5.10 Modem Board Spare Part Number Information Modem board 325521-001 1. Prepare the notebook for disassembly (Section 5.3). 2. Release the keyboard (Section 5.8). 3. Remove the two T8M2.0×4.0 screws 1 that secure the modem board to the notebook. 4.
Page 99 Removal and Replacement Procedures 5. Turn the modem board upside down 1. 6. Disconnect the modem cable 2 from the modem. Disconnecting the Modem Board Cable 7. Remove the modem board. Reverse the above procedure to install the modem board. Maintenance and Service Guide 5–21...
Page 100: Mini Pci Communications Board
Removal and Replacement Procedures 5.11 Mini PCI Communications Board Spare Part Number Information 802.11a/b/g LAN NIC 325525-001 802.11b/g LAN NIC 325526-001 802.11b W500 modem board (for use in Japan) 339742-291 802.11b wireless LAN (MOW) 345641-001 802.11b wireless LAN (ROW) 345640-001 1.
Page 101 Removal and Replacement Procedures 5. Disconnect the two antenna cables 1 from the board. Make note of which cable connects to which terminal. 6. Spread the retaining tabs 2 that secure the Mini PCI communications board to the socket. The board rises up. 7.
Page 102: Heat Sink
Removal and Replacement Procedures 5.12 Heat Sink Spare Part Number Information Heat sink (includes grease) 345067-001 1. Prepare the notebook for disassembly (Section 5.3). 2. Release the keyboard (Section 5.8). 3. Remove the five T8M2.0×4.0 screws 1 that secure the heat sink to the notebook.
Page 103 Removal and Replacement Procedures ✎ Carefully clean any thermal grease residue from the heat sink 1 and processor surfaces 2 each time you remove the heat sink. Apply new thermal grease to both surfaces. Removing the Thermal Grease From the Heat Sink and Processor Reverse the above procedure to install the heat sink.
Page 104: Processor
Removal and Replacement Procedures 5.13 Processor Spare Part Number Information Processors (include grease) Mobile Intel Pentium 4 Processor-M 1.7-GHz 340165-001 Mobile Intel Pentium 4 Processor-M 1.6-GHz 319777-001 Mobile Intel Pentium 4 Processor-M 1.4-GHz 319775-001 1. Prepare the notebook for disassembly (Section 5.3). 2.
Page 105: Led Switch Cover
Removal and Replacement Procedures 5.14 LED Switch Cover Spare Part Number Information LED switch cover 345063-001 1. Prepare the notebook for disassembly (Section 5.3). 2. Turn the notebook upside down with the rear panel facing you. 3. Remove the T8M2.0×6.0 screw that secures the LED switch cover to the notebook.
Page 106 Removal and Replacement Procedures 4. Turn the notebook right-side up with the front panel facing you. 5. Open the notebook. 6. Lift the left 1 and right 2 sides of the LED switch cover to disengage the cover from the notebook. 7.
Page 107: Rtc Battery
Removal and Replacement Procedures 5.15 RTC Battery ✎ The RTC battery is included in the Miscellaneous Plastics Kit, spare part number 345066-001. 1. Prepare the notebook for disassembly (Section 5.3). 2. Remove the LED switch cover (Section 5.14). 3. Disconnect the RTC battery cable 1 from the system board. 4.
Page 108: Security Card
Removal and Replacement Procedures 5.16 Security Card Spare Part Number Information Security card 345856-001 1. Prepare the notebook for disassembly (Section 5.3). 2. Remove the LED switch cover (Section 5.14). 3. Remove the PM1.5×3.0 screw 1 that secures the security card to the system board.
Page 109: Display Assembly
Removal and Replacement Procedures 5.17 Display Assembly Spare Part Number Information 15.0-inch, UXGA, TFT 345060-001 15.0-inch, SXGA+, TFT 345059-001 15.0-inch, XGA, TFT 345058-001 1. Prepare the notebook for disassembly (Section 5.3). 2. Remove the keyboard (Section 5.8). 3. Disconnect the wireless antenna cables from the Mini PCI wireless communications board (Section 5.11).
Page 110 Removal and Replacement Procedures 7. Position the notebook with the rear panel facing toward you. 8. Remove the two T8M2.0×6.0 screws 1 that secure the display hinge covers to the notebook. 9. Remove the two T8M2.0×6.0 screws 2 that secure the display assembly to the notebook.
Page 111 Removal and Replacement Procedures 10. Lift the display assembly straight up 1 to remove it from the notebook. 11. If necessary, remove the display hinge covers 2 from the display assembly. ✎ The display hinge covers are included in the Miscellaneous Plastics Kit, spare part number 345066-001.
Page 112: Top Cover
Removal and Replacement Procedures 5.18 Top Cover Spare Part Number Information Top cover (includes TouchPad and speaker) 345061-001 1. Prepare the notebook for disassembly (Section 5.3). 2. Remove the keyboard (Section 5.8). 3. Remove the LED switch cover (Section 5.14). 4.
Page 113 Removal and Replacement Procedures 7. Turn the notebook right-side up with the front panel facing you. 8. Remove the TM2.0×4.0 screw 1 near the fan that secures the top cover to the notebook. 9. Lift the front edge of the top cover 2 until the speaker 3, TouchPad 4, and microphone 5 cables are accessible.
Page 114 Removal and Replacement Procedures 10. Disconnect the speaker 1 and microphone cables 2. 11. Release the ZIF connector 3 to which the TouchPad cable is attached and disconnect the TouchPad cable 4 from the system board. Disconnecting the Top Cover Cables 12.
Page 115: Speaker
Removal and Replacement Procedures 5.19 Speaker ✎ The speaker is included with the top cover, spare part number 345061-001. 1. Prepare the notebook for disassembly (Section 5.3) and remove the following components: ❏ Keyboard (Section 5.8) ❏ LED switch cover (Section 5.14) ❏...
Page 116: Touchpad
Removal and Replacement Procedures 5.20 TouchPad ✎ The TouchPad and bracket are included with the top cover, spare part number 345061-001. 1. Prepare the notebook for disassembly (Section 5.3) and remove the following components: ❏ Keyboard (Section 5.8) ❏ LED switch cover (Section 5.14) ❏...
Page 117 Removal and Replacement Procedures 5. Remove the TouchPad 1 from the top cover. 6. Release the ZIF connector 2 to which the TouchPad cable is attached and disconnect the cable 3. Removing the TouchPad Reverse the above procedure to install the TouchPad and bracket. Maintenance and Service Guide 5–39...
Page 118: Fan Assembly
Removal and Replacement Procedures 5.21 Fan Assembly Spare Part Number Information Fan assembly 345065-001 1. Prepare the notebook for disassembly (Section 5.3) and remove the following components: ❏ Keyboard (Section 5.8) ❏ Heat sink (Section 5.12) ❏ LED switch cover (Section 5.14) ❏...
Page 119 Removal and Replacement Procedures 2. Disconnect the fan cable 1. 3. Remove the T8M2.0×4.0 screw 2 that secures the fan assembly to the notebook. 4. Remove the fan assembly 3 from the notebook. 5. Remove the three PM1.5×4.0 screws 4 that secure the fan to the fan housing.
Page 120: System Board
Removal and Replacement Procedures 5.22 System Board Spare Part Number Information System board with 128-MB of video memory 349206-001 System board with 64-MB of video memory 345064-001 ✎ Both system boards include thermal grease. ✎ When replacing the system board, ensure that the following components are removed from the defective system board and installed on the replacement system board: ■...
Page 121 Removal and Replacement Procedures 2. Remove the four T8M2.0×4.0 screws that secure the system board to the notebook. Removing the System Board Screws Maintenance and Service Guide 5–43...
Page 122 Removal and Replacement Procedures 3. Flex and hold the front right corner of the base enclosure out 1 to allow the system board to clear the base enclosure. 4. Lift the front edge of the system board 2 until the board clears the base enclosure.
Page 123 Removal and Replacement Procedures 6. If necessary, disconnect the modem cable from the system board and remove the cable. ✎ The modem cable is included in the Miscellaneous Cables Kit, spare part number 345056-001. Removing the Modem Cable Reverse the above procedure to install the modem cable and system board.
Page 124: Specifications
Specifications This chapter provides physical and performance specifications. Table 6-1 Notebook Dimensions Height 4.1 cm 1.61 in Width 32.6 cm 12.84 in Depth 27.5 cm 10.83 in Weight (with main battery pack and MultiBay weight saver) 2.95 kg 6.50 lb Stand-alone power requirements Nominal operating 14.4 VDC...
Page 125 Specifications Table 6-1 Notebook (Continued) Altitude (unpressurized) Operating (14.7 to 0 to 3,048 m 0 to 10,000 ft 10.1 psia) Nonoperating (14.7 to 0 to 9,144 m 0 to 30,000 ft 4.4 psia) Shock Operating 40 G, 2 ms, half-sine Nonoperating 240 G, 2 ms, half-sine Vibration...
Page 126 Specifications Table 6-2 15.0-inch, UXGA, TFT Display Dimensions Height 30.4 cm 11.8 in Width 22.8 cm 9.0 in Diagonal 38.0 cm 15.0 in Number of colors up to 16.8 million Contrast ratio 250:1 Brightness 140 nits typical Pixel resolution Pitch 0.191 ×...
Page 127 Specifications Table 6-3 15.1-inch, SXGA+, TFT Display Dimensions Height 304. cm 11.8 in Width 22.8 cm 9.0 in Diagonal 38.0 cm 15.0 in Number of colors up to 16.8 million Contrast ratio 150:1 Brightness 150 nits typical Pixel resolution Pitch 0.218 ×...
Page 128 Specifications Table 6-4 15.0-inch, XGA, TFT Display Dimensions Height 30.4 cm 11.8 in Width 22.8 cm 9.0 in Diagonal 380. cm 15.0 in Number of colors up to 16.8 million Contrast ratio 150:1 Brightness 150 nits typical Pixel resolution Pitch 0.264 ×...
Page 129: Hard Drives
5°C to 55°C (41°F to (41°F to (41°F to 131°F) 131°F) 131°F) 1 GB = 1,073,741,824 bytes. Actual drive specifications may differ slightly. Certain restrictions and exclusions apply. Consult the HP Customer Support Center for details. 6–6 Maintenance and Service Guide...
Page 130: External Ac Adapter
Specifications Table 6-6 External AC Adapter Weight AC adapter .29 kg .65 lb Power cord .13 kg .29 lb Power supply Operating voltage 90 to 264 VAC RMS Operating current 1.6 A RMS Operating frequency range 47 to 63 Hz AC Maximum transient 4/50 kV Table 6-7...
Page 131 Specifications Table 6-8 24X DVD/CD-RW Drive Applicable disc DVD-5, DVD-9, DVD-10 CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R (read only) CD Plus Photo CD (single/multisession) CD-Bridge Center hole diameter...
Page 132 Specifications Table 6-9 24X CD-RW Drive Applicable disc DVD-5, DVD-9, DVD-10 CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R (read only) CD Plus Photo CD (single/multisession) CD-Bridge Center hole diameter...
Page 133 Specifications Table 6-10 8X DVD-ROM Drive Applicable disc DVD-5, DVD-9, DVD-10 CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R (read only) CD Plus Photo CD (single/multisession) CD-Bridge Center hole diameter...
Page 134 Specifications Table 6-11 24X CD-ROM Drive Applicable disc DVD-5, DVD-9, DVD-10 CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R (read only) CD Plus Photo CD (single/multisession) CD-Bridge Center hole diameter...
Page 135: System Dma
Specifications Table 6-12 System DMA Hardware System Function DMA0 Available for audio DMA1* Entertainment audio (default; alternate = DMA0, DMA3, none) DMA2* Diskette drive DMA3 ECP parallel port LPT1 (default; alternate = DMA0, none) DMA4 DMA controller cascading (not available) DMA5* Available for PC Card DMA6...
Page 136: System Interrupts
Specifications Table 6-13 System Interrupts Hardware System Function IRQ0 System timer IRQ1 Keyboard controller IRQ2 Cascaded IRQ3 COM2 IRQ4 COM1 IRQ5 Audio (default)* IRQ6 Diskette drive IRQ7 Parallel port IRQ8 Real time clock (RTC) IRQ9 Assigned by operating system IRQ10 Assigned by operating system IRQ11 Assigned by operating system...
Page 137 Specifications Table 6-14 System I/O Addresses I/O Address System Function (hex) (shipping configuration) 000 - 00F DMA controller no. 1 010 - 01F Unused 020 - 021 Interrupt controller no. 1 022 - 024 Opti chipset configuration registers 025 - 03F Unused 02E - 02F 87334 “Super I/O”...
Page 138 Specifications Table 6-14 System I/O Addresses (Continued) I/O Address System Function (hex) (shipping configuration) 0A2 - 0BF Unused 0C0 - 0DF DMA controller no. 2 0E0 - 0EF Unused 0F0 - 0F1 Coprocessor busy clear/reset 0F2 - 0FF Unused 100 - 16F Unused 170 - 177 Secondary fixed disk controller...
Page 139 Specifications Table 6-14 System I/O Addresses (Continued) I/O Address System Function (hex) (shipping configuration) 2F0 - 2F7 Unused 2F8 - 2FF Infrared port 300 - 31F Unused 320 - 36F Unused 370 - 377 Secondary diskette drive controller 378 - 37F Parallel port (LPT1/default) 380 - 387 Unused...
Page 140: Connector Pin Assignments
Connector Pin Assignments Table A-1 RJ-45 Network Interface Signal Signal Transmit + Unused Transmit – Receive – Receive + Unused Unused Unused Maintenance and Service Guide A–1...
Page 141: Universal Serial Bus
Connector Pin Assignments Table A-2 RJ-11 Modem Signal Signal TX+ (ISDN modem) Ring (modem) TX- (ISDN modem) RX+ (ISDN modem) Tip (modem) RX- (ISDN modem) Table A-3 Universal Serial Bus Signal Signal +5 VDC Data + Data – Ground A–2 Maintenance and Service Guide...
Page 142: External Monitor
Connector Pin Assignments Table A-4 S-Video Signal Signal Ground (Y) Y-Luminance (Intensity) Ground (C) C-Chrominance (Color) Table A-5 External Monitor Signal Signal Red analog +5 VDC Green analog Ground Blue analog Monitor detect Not connected DDC 2B data Ground Horizontal sync Ground analog Vertical sync Ground analog...
Page 143 Connector Pin Assignments Table A-6 Audio Line-Out Signal Signal Audio out Ground Table A-7 Microphone Signal Signal Audio in Ground A–4 Maintenance and Service Guide...
Page 144 Connector Pin Assignments Table A-8 Parallel Signal Signal Strobe Auto linefeed Data bit 0 Error Data bit 1 Initialize paper Data bit 2 Select in Data bit 3 Ground Data bit 4 Ground Data bit 5 Ground Data bit 6 +5VS Data bit 7 Acknowledge...
Page 145 Connector Pin Assignments Table A-9 Serial Signal Signal Carrier detect Data set ready Receive data Ready to send Transmit data Clear to send Data terminal ready Ring indicator Ground A–6 Maintenance and Service Guide...
Page 146: B Power Cord Set Requirements
Power cord sets for use in other countries must meet the requirements of these countries. For more information on power cord set requirements, contact an HP authorized reseller or service provider. General Requirements The requirements listed below are applicable to all countries: ■...
Page 147: Country-Specific Requirements
Power Cord Set Requirements Country-Specific Requirements 3-Conductor Power Cord Set Requirements Applicable Note Country Accredited Agency Number Australia EANSW Austria Belgium CEBC Canada Denmark DEMKO Finland FIMKO France Germany Italy Japan METI The Netherlands KEMA Norway NEMKO Sweden SEMKO Switzerland B–2 Maintenance and Service Guide...
Page 148 Power Cord Set Requirements 3-Conductor Power Cord Set Requirements (Continued) Applicable Note Country Accredited Agency Number United Kingdom United States Notes 1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country where it will be used.
Page 149: Screw Listing
Screw Listing This appendix provides specification and reference information for the screws used in the notebook. All screws listed in this appendix are available in the Miscellaneous Screw Kit, spare part number 345057-001. Maintenance and Service Guide C–1...
Page 150 Screw Listing Table C-1 Torx T5M2.5×4.0 Screw Head Color Qty. Length Thread Width Silver 4.0 mm 2.5 mm 5.0 mm Where used: Two screws that secure the hard drive to the hard drive frame (documented in Section 5.3) Table C-2 Phillips PM3.0×3.5 Screw Head Color...
Page 151 Screw Listing Torx T5M2.5×4.0 Screw, Phillips PM3.0×3.5 Screw, and M2.0×10.0 Alignment Pin Locations Maintenance and Service Guide C–3...
Page 152 Screw Listing Table C-4 Torx T8M2.0×6.0 Screw Head Color Qty. Length Thread Width Black 6.0 mm 2.0 mm 5.0 mm Where used: One screw that secures the hard drive cover to the notebook (documented in Section 5.3) One screw that secures the Bluetooth cover to the notebook (documented in Section 5.6) One screw that secures the optical drive to the notebook (documented in Section 5.7)
Page 153 Screw Listing Table C-4 Torx T8M2.0×6.0 Screw (Continued) Head Color Qty. Length Thread Width Black 6.0 mm 2.0 mm 5.0 mm Where used: Seventeen screws that secure the top cover to the notebook (documented in Section 5.18) Torx T8M2.0×6.0 Screw Locations Maintenance and Service Guide C–5...
Page 154 Screw Listing Table C-4 Torx T8M2.0×6.0 Screw (Continued) Head Color Qty. Length Thread Width Black 6.0 mm 2.0 mm 5.0 mm Where used: One screw that secures the speaker to the top cover (documented in Section 5.19) Torx T8M2.0×6.0 Screw Location C–6 Maintenance and Service Guide...
Page 155 Screw Listing Table C-5 Phillips PM1.5×3.0 Screw Head Color Qty. Length Thread Width Black 3.0 mm 1.5 mm 3.0 mm Where used: Two screws that secure the Bluetooth board to the Bluetooth (documented in Section 5.6) Phillips PM1.5×3.0 Screw Locations Maintenance and Service Guide C–7...
Page 156 Screw Listing Table C-5 Phillips PM1.5×3.0 Screw (Continued) Head Color Qty. Length Thread Width Black 3.0 mm 1.5 mm 5.0 mm Where used: One screw that secures the security card to the system board (documented in Section 5.16) Phillips PM1.5×3.0 Screw Location C–8 Maintenance and Service Guide...
Page 157 Screw Listing Table C-6 Torx T8M2.0×4.0 Screw Head Color Qty. Length Thread Width Pewter 4.0 mm 2.0 mm 5.0 mm Where used: Two screws that secure the modem board to the system board (documented in Section 5.10) Two screws that secure the Mini PCI communications board and shield to the system board (documented in Section 5.11) Five screws that secure the heat sink to the system board (documented in Section 5.12)
Page 158 Screw Listing Table C-6 Torx T8M2.0×4.0 Screw (Continued) Head Color Qty. Length Thread Width Pewter 4.0 mm 2.0 mm 5.0 mm Where used: Five screws that secure the speaker to the top cover (documented in Section 5.19) Torx T8M2.0×4.0 Screw Locations C–10 Maintenance and Service Guide...
Page 159 Screw Listing Table C-6 Torx T8M2.0×4.0 Screw (Continued) Head Color Qty. Length Thread Width Pewter 4.0 mm 2.0 mm 5.0 mm Where used: One screw that secures the fan assembly to the notebook (documented in Section 5.21) Torx T8M2.0×4.0 Screw Location Maintenance and Service Guide C–11...
Page 160 Screw Listing Table C-6 Torx T8M2.0×4.0 Screw (Continued) Head Color Qty. Length Thread Width Pewter 4.0 mm 2.0 mm 5.0 mm Where used: Four screws that secure the system board to the notebook (documented in Section 5.22) Torx T8M2.0×4.0 Screw Locations C–12 Maintenance and Service Guide...
Page 161 Screw Listing Table C-7 Torx T8M2.0×3.5 Screw Head Color Qty. Length Thread Width Silver 3.5 mm 2.0 mm 5.0 mm Where used: Three screws that secure the TouchPad and bracket to the top cover (documented in Section 5.20) Torx T82.0×3.5 Screw Locations Maintenance and Service Guide C–13...
Page 162 Screw Listing Table C-8 Phillips PM1.5×4.0 Screw Head Color Qty. Length Thread Width Black 4.0 mm 1.5 mm 3.0 mm Where used: Three screws that secure the fan to the fan housing (documented in Section 5.21) Phillips PM1.5×4.0 Screw Locations C–14 Maintenance and Service Guide...
Page 163 Index 1394 connector 1–14 Bluetooth board illustrated 3–6 removal 5–12 AC adapter spare part number 3–7 spare part numbers 3–12 5–12 specifications 6–7 Bluetooth cable application key 1–17 illustrated 3–9 audio line-out jack removal 5–13 location 1–13 Bluetooth compartment 1–23 pin assignments A–4 Bluetooth cover audio troubleshooting 2–25...
Page 164 Index components bottom 1–22 design overview 1–24 front 1–12 diagnostics keyboard 1–16 configuration information left-side 1–14 2–7 rear panel 1–14 test information 2–8 right-side 1–12 Diagnostics for Windows 2–1 top 1–18 1–20 2–7 Computer Setup disassembly sequence chart Advanced Menu 2–5 5–2 File Menu 2–3 diskette drive...
Page 165 Index hard drive connector 5–9 hard drive cover electrostatic discharge 4–4 illustrated 3–8 4–7 removal 5–7 external monitor connector hard drive cover latch 1–23 location 1–15 heat sink pin assignments A–3 removal 5–24 spare part number 3–5 through function keys 5–24 1–17 hinge cover...
Page 166 Index modem board illustrated 3–4 mass storage devices, spare removal 5–20 part numbers 3–10 spare part number 3–5 memory expansion board 5–20 illustrated 3–4 modem cable removal 5–19 illustrated 3–9 spare part numbers 3–5 removal 5–45 5–19 modem jack microphone 1–19 location 1–13 microphone jack pin assignments A–2...
Page 167 Index processor illustrated 3–4 operating system loading, removal 5–26 troubleshooting 2–19 spare part numbers 3–5 optical drive 5–26 illustrated 3–6 3–11 location 1–15 1–23 OS loading problems 2–24 Quick Launch buttons 1–19 removal 5–11 5–14 spare part numbers 3–7 real time clock battery 3–11 5–11 5–14...
Page 168 Index security cable slot 1–15 security card tools required 4–1 illustrated 3–4 top components 1–18 1–20 removal 5–30 top cover spare part number 3–5 illustrated 3–2 5–30 removal 5–34 serial connector spare part number 3–3 location 1–15 5–34 pin assignments A–6 TouchPad serial number 1–23 3–1...
Page 169 Index video troubleshooting 2–16 volume control buttons 1–13 Universal Serial Bus (USB) connector location 1–14 wireless LAN, spare part pin assignments A–2 numbers 3–5 wireless on/off light 1–21 workstation precautions 4–5 vent 1–15 1–19 Maintenance and Service Guide Index–7...

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Nw8000 - compaq mobile workstation

HP Compaq NC8000 Maintenance And Service Manual

1 Product Description

2 Troubleshooting

3 Illustrated Parts Catalog

4 Removal and Replacement Preliminaries

5 Removal and Replacement Procedures

6 Specifications

B Power Cord Set Requirements

Quick Links

Troubleshooting

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