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Vinotemp International Corp. ("Seller") and the person or entity that acquires these goods from Seller ("Purchaser") hereby fully agree to the following
terms and conditions of the sale: Shipping fees are the responsibility of the Purchaser whether freight prepaid or freight collect. Seller assumes
responsibility for the goods sold to the Purchaser until the goods have reached Purchaser's delivery address (FOB Destination) and the delivery receipt
is signed clear. Seller is not responsible for the carrier's late delivery, missed delivery, unpaved roads, remote locations, stairs, elevators, narrow door
openings and other such issues in attempting to fit or deliver the goods into the Purchaser's location. Delivery to remote locations may require
additional fees. Remote location may be defined at the discretion of the carrier as more or less than 50 miles from the nearest major city. Purchaser
assumes all responsibility for additional costs related to freight such as access, measurement, installation, hook-up, wiring, moving and storage of the
goods, flight of stairs, carrier's inability to safely and/or adequately deliver, inability to use the building elevator to lift the goods, narrow openings,
along with any additional costs to deliver or redeliver the product properly. Make sure to review access to the property and size of the product ordered.
The transportation of all goods is subject to the terms and conditions, which the carrier imposes on Purchaser. Installation is the responsibility of the
Purchaser. If white glove delivery was ordered and cannot be performed properly, or access is hindered in any way, Purchaser agrees to accept
delivery curbside. If Purchaser will calls or pays for their own freight responsibility transfers to the Purchaser when the Purchaser or Purchasers freight
company picks up the unit from Seller.
White Glove Delivery: White glove delivery is defined as follows: Delivery will be to the 1st floor only, easy access and NO STAIRS, Doors aligned,
feet attached (if necessary) and removal of packaging. Customer agrees that any additional request will result in additional charges. White glove
delivery is not included for returns or Non-New Units
Note: Shipping and handling fees for products over 300lbs are for threshold delivery. White glove delivery is available by request for
an additional fee. Freight discussed is Continental USA (excluding Alaska), cost is additional please email us at info@vinotemp.com
for a quote.
All damages must be noted at time of delivery. If a bill is signed that there is no damage, buyer accepts delivery as free and clear. Any claim for
damages of the goods, when FOB Destination, that incurred during shipment by the carrier are insured and handled directly with the carrier by the
Seller if noted on the receipt and notified within 48 hours of delivery. OPEN AND INSPECT YOUR DELIVERY.
When FOB Destination, if the item is damaged by the freight company, and Purchaser cancels rather than accepts a replacement, the order can be
cancelled by paying for freight costs both ways and a 35% restocking fee for stocked items. No cancellation or refunds on custom/made or made to
order products. When shipped 3rd Party (FOB Warehouse), Purchaser assumes all responsibility for delivery, payment of freight and freight claims for
damages during shipment. Manufacture defects will be handled directly with Seller, subject to the limited warranty below.
All sales are final. Unless authorized in writing by the Seller, Purchaser may not return the goods under any circumstance. If Seller agrees in writing to
take back stocked goods, there will be a restocking service fee that is 35% of the purchase price of the goods and freight both ways (product must be
new, unused, and in original packaging). If Purchaser returns goods claiming that the goods are defective and goods are found to be in working condition
by the Seller, Purchaser is liable for the cost of freight both ways plus and a service fee that is 35% of the purchase price of the goods. Built-to-Order and
Custom products are non-returnable, non-refundable. Purchaser must notify Seller of non-conforming goods within 48 hours of receipt, after which time
all goods are deemed accepted by the Purchaser. If an order has been placed and production has not started, cancellation of your order will be a 15%
charge. If Purchaser tenders payment with a check that has insufficient funds (NSF), a collection fee plus NSF fee of $50 will be added to the invoice,
which Purchaser agrees to pay promptly. If Purchaser puts a stop payment on a check or credit card for any reason, Purchaser agrees to pay for all costs
associated with the Seller's collection or litigation of such a claim, including, without limitation, general and special damages, court costs and attorneys'
fees. Finance charges begin the date of invoice. Title to the goods reverts back to the Seller in the case of non-payment of goods or services. All fees and
costs to retrieve the product, cost of freight, legal costs, collection fees and court fees, credit card fees and interest rate of 18% (annual rate) will be the
responsibility of the Purchaser. In a credit card dispute, Purchaser assumes and must immediately pay any "credit card arbitration" fees and chargeback
fees which the credit card companies charge at the time of the chargeback. Any disputes not resolved within 30 days from the invoice date will be
reported to credit reporting agencies. LIMITED WARRANTY: Seller warrants that the goods will be free of defects in materials and workmanship
as follows:
Furniture style (wood) wine cabinets made in the U.S.: all cooling unit parts only for a period of 5 (five) years; cabinetry and labor (uninstalled)
for a period of 12 (twelve) months.
Metal cabinet wine units: parts and labor for cooling system and cabinetry for a period of 12 (twelve) months.
For Designer Series units: parts and labor for a period of 12 (twelve) months from date of sale, compressor parts 5 years.
Thermoelectric Units: 90 (ninety) days (including Wine Coolers, Beer Dispensers, Humidor, Portofino Wood Cellars, and Refrigerators). Wine-Mate
Split and Ducted Systems and other installed cooling units are parts only for 1 year, no labor. Self Contained Wine-Mate Cooling Systems are 5 years
parts, 1 year labor. Removal and reinstallation of cooling units is not included. Wine Accessories, Racking Systems, Parts and Other miscellaneous items is
a 30 day warranty.
Il Romanzo units: Warranty 90 (ninety) days. Replacement part 12 (twelve) months from the date of sale.
Non-New Units (Scratch & Dent/Refurbished/Floor Models), warranty for compressor units is 90 days from your dated invoice and 30 days for
thermoelectric units (parts for function only, not cosmetic defects). These units are refurbished and sold as is; Purchaser assumes risks to the quality
and performance of goods and assumes the costs of all necessary service or repair not covered herein. Extended warranties via New Leaf may not
be purchased on Non-New Units. Delivery is curbside. Upgrades in delivery will require an additional fee.
1 7 6 2 1 S o u t h S u s a n a R o a d , R a n c h o D o m i n g u e z , C a l i f o r n i a 9 0 2 2 1
TERMS & CONDITIONS
i n f o @ v i n o t e m p . c o m
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