Troubleshooting - SPOT GEN3 User Manual

COVERAGE
SPOT works around the world, including virtually all of North America, Europe, Australia and portions of
South America, Northern Africa and Asia, as well as hundreds of thousands of square miles off-shore of
these areas. It is important that you check SPOT's coverage for your destination before traveling. Visit
FindMeSPOT.com/Coverage to view the latest coverage map.
OPERATING CONDITIONS AND CLIMATE
Your SPOT Gen4 is designed for adventure. However, like all electronic devices, it has its limits. SPOT Gen4
relies on GPS and low earth orbit satellites to fix your location and send your messages. The transmitter
(located underneath the SPOT logo) needs to have an unobstructed view of the sky, either outdoors or in a
glass-enclosed area such as a vehicle dashboard. For safety, keep the following in mind regarding the care
and usage of SPOT Gen4:
• IP68 water resistant: Up to a depth of 2 m for up to 30 minutes
• Operating temperatures: -22°F to +140°F (-30°C to 60°C)
• Operating altitude: -328 ft to 21,320 ft (-100 m to 6,500 m)
• Humidity and Salt Fog rated
• If you exceed 700 mph (Mach 1) GPS accuracy degrades
CONTACTS
Additional charges may apply in some regions. Standard text messaging charges from your mobile phone
provider may also apply.
CLEANING
Follow these general rules when cleaning the outside of your SPOT Gen4:
• Make sure the power is OFF
• Use a damp, soft, lint-free cloth and avoid excess moisture near buttons or openings
• Do not use aerosol sprays, solvents, alcohol or abrasives
• Do not attempt to open the SPOT Gen4 case

TROUBLESHOOTING

SPOT Gen4 performs a self-diagnostic test each time it is powered on. SPOT recommends that you send
and verify a Check In message before each trip. This also allows you to evaluate your entire messaging
system, from the operational condition of the SPOT Gen4 to the readiness of those on your contact list.
For more information, visit the Support section on FindMeSPOT.com/Support.
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