SPOT GEN3 User Manual page 9

HELP/SPOT S.O.V.
For non-life threatening situations, ask for help from friends and family or gain a direct line to professional
assistance providers using SPOT S.O.V. (additional service plan required). When you press Help, your
contacts will receive SMS/text or email messages with your GPS coordinates. Email messages also include
a link to view your location.
With SPOT S.O.V., roadside professional services will receive your Help message and current GPS location
to dispatch assistance. However, SPOT S.O.V. services provided by Nation Safe Drivers are only available
in the U.S., Puerto Rico, Washington, D.C. and Canada. Visit FindMeSPOT.com/SPOTSOV to learn more on
SPOT S.O.V. including pricing.
USING THE HELP FUNCTION
To send a Help message, open the protective flap then press and hold the Help button until the LED
blinks green. The GPS LED will blink green when SPOT Gen4 sees the GPS satellites and while obtaining
your GPS location.
Once your GPS location is obtained, SPOT sends your Help message with GPS location every five minutes
for one hour. The GPS LED and Message Sending LED will both blink green. The Message Sending LED
continues to blink green until the next scheduled message or until the mode ends.
If no GPS signal is found, the GPS LED will blink red. If possible, you should move to a location with a
clearer view of the sky. SPOT Gen4 will keep looking for your GPS location for up to 4 minutes. If no GPS
location is found in 4 minutes, SPOT sends your message without GPS location; the GPS LED will blink red
and the Message Sending LED will blink green in unison.
TO CANCEL
Press and hold the Help button until the Help LED blinks red. Leave SPOT Gen4 on while the Help cancel
message is sent, turning off your SPOT Gen4 DOES NOT cancel the Help message. When it is finished, the
Message Sending LED will blink green indicating it has sent the cancel message.
HOW SPOT PRIORITIZES HELP
Help/SPOT S.O.V. messages are a high priority for SPOT. Help/SPOT S.O.V. takes priority over Check In,
Custom Message and Tracking functions. Pressing the S.O.S. button takes priority over the Help/SPOT S.O.V.
message in order to ensure the S.O.S. message is sent. There is no need to cancel any other modes to enter
into Help or S.O.S. mode.
SPOT TIP: Have a plan in place with your Help message contacts so they know what to do if
they receive a Help message from your SPOT Gen4.
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