Section 5: Care And Support; Troubleshooting - SPOT Connect User Manual

SECTION 5: CARE AND SUPPORT

(See FAQ section on www.findmeSPOT .com for more information.)
BATTERY LIFE AND USAGE
To obtain reliable performance use only AAA Energizer® Ultimate Lithium 8x batteries (L92).
The ON/OFF light will blink red when SPOT is low on battery power for your current usage
environment. Colder conditions and extreme heat can impact battery life. Always carry extra
batteries with you. Test your SPOT device before each trip by sending a Check-In/OK mes-
sage. When utilizing fully charged AAA Energizer® Ultimate Lithium 8x batteries (L92) you
can anticipate the following battery life:
SPOT performance and battery life may be degraded in operating environments where the
SPOT GPS chip must take a longer time to acquire your GPS location, such as trying to send a
message indoors or under extreme canopies. For optimal performance, utilize SPOT logo side
up in locations with a clear view of the sky. If in an emergency situation where you only have
alkaline or different non-rechargeable AAA lithium batteries available, SPOT may be able to
intermittently transmit messages but performance will be degraded.
SPOT 2 is designed to be rugged for outdoor use. Dropping the unit on hard surfaces will
not damage the SPOT unit, but can cause a loss of power and even damage the batteries in
some instances. Power loss turns off your SPOT stopping any current mode of operation. If
dropped, SPOT recommends replacing the batteries with new batteries.
To ensure proper low battery indicator operation, Spot LLC recommends that new batter-
ies are installed. Removing batteries and reinstalling them, or installing used batteries will
shorten your notification before the batteries go dead.
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COVERAGE
SPOT works around the world, including virtually all of North America, Europe,
Australia and portions of South America, Northern Africa and Asia, as well as
hundreds or thousands of miles off-shore of these areas. It is important that you
check coverage for your destination before travelling. In Russia, GPS performance
is limited (degraded) in accordance with Russian regulations regarding GPS
accuracy for devices utilized in Russia.
OPERATING CONDITIONS AND CLIMATE
Your SPOT is designed to go anywhere. However, like all electronic devices, it has its
limits. SPOT relies on GPS and low earth orbit satellites to fix your location and send your
messages. To work, the SPOT logo (which is directly above the transmitter) needs to
have an unobstructed view of the sky, either outdoors or in a glass-enclosed area such
as a vehicle dashboard or glass sunroof. For safety, keep the following in mind regarding
the care and usage of SPOT: IPX-7 waterproof. Operating temperatures: -22°F to +140°F
(-30°C to 60°C). Operating altitude: -328 ft to 21,320 ft (-100m to 6,500m). Humidity and
Salt Fog rated. Visit findmeSPOT.com for the latest information on certification to OSHA
Intrinsically Safe to Class I, Division 1, Group A-D standards.
If you exceed 700 mph (Mach 1) GPS accuracy degrades.
CONTACTS
Additional charges may apply in some regions.
Standard text messaging charges from your mobile phone provider may also apply.
CLEANING
Follow these general rules when cleaning the outside of your SPOT: Make sure the power
is OFF. Use a damp, soft, lint-free cloth. Avoid excess moisture near buttons or openings.
Do not use aerosol sprays, solvents, alcohol or abrasives. Do not attempt to open the
SPOT case.

TROUBLESHOOTING

The SPOT performs a self-diagnostic test each time it is powered on. SPOT recommends
that you send and verify a Check-In/OK message before each trip. This also allows you to
evaluate your entire messaging system, from the operational condition of the SPOT to the
readiness of those on your contact list.
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