Philips EnergyCare FC6146/01 User Manual page 13

troubleshooting
This chapter summarises the most common problems you could
encounter with the appliance. If you are unable to solve the problem with
the information below, contact the Customer Care Centre in your
country.
Problem
The appliance
does not work.
The charging
light does not go
on.
The vacuum
cleaner does not
vacuum properly.
Solution
The batteries may be low. Recharge the batteries.
You may not have placed the appliance on the
charger properly. Place the appliance on the
charger properly. The charging light goes on to
indicate that the appliance is charging.
You may not have put the adapter properly in the
wall socket. Put the adapter properly in the wall
socket.
The contact points on the appliance and/or on the
charger may be dirty. Wipe them clean with a dry
cloth.
The appliance may have been switched on while it
was on the charger. Make sure the appliance is
switched off when you charge it.
If the appliance still does not work, take the
appliance to your dealer or a service centre
authorised by Philips for examination.
Make sure that the adapter is inserted properly in
the wall socket and that the appliance is switched
off.
The dust compartment may not be attached
properly to the appliance. Attach the dust
compartment properly to the appliance.
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