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Problems and Solutions
General problems
Problem
Information cannot be
programmed in the fax.
Nothing appears in the
display.
The machine does not
respond when you press
any of its keys.
Automatic document
feeding does not work for
transmission or copying.
Voice calls taken on an
extension phone are
interrupted by the fax.
No reception occurs when
polling is attempted.
110
Check and remedy
• •
Make sure the fax is plugged in and the imaging
film and paper have been loaded. (Programming
is not possible if the imaging film and printing
paper have not been loaded.) See Loading the
Imaging Film and Loading Printing Paper in
Chapter 1.
• •
Make sure the power cord is properly plugged
into a power outlet.
• •
Connect another electrical appliance to the
outlet to confirm that it has power.
• •
If a beep sound is not made when you press the
keys, unplug the power cord and then plug it
back in several seconds later.
• •
Check the size and weight of the document (see
Transmittable documents in Chapter 2).
• •
The fax may interrupt during a voice call if the
reception mode is set to A.M. To prevent
interruption on a tone dial extension phone,
press any three keys on the extension phone
after answering. (Note: Do not enter the code to
activate fax reception.)
• •
Make sure you have not run out of paper.
• •
Make sure the transmitting machine is in
automatic reception mode.
• •
If the transmitting machine has polling security,
make sure that your fax number has been
entered both in your machine and in the
transmitting machine.
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