Honeywell HomMed Genesis Programming And Troubleshooting Manual page 22

# VFD Display
324 PAGER_MSG_FAIL
350 GPRS Requires Reset
351 Call Customer Service
352 GPRS Service Unavailable
353 GPRS Network Fail
410 GLUCO_TIMEOUT
411 GLUCO_COMM
412 GLUCO_OFF
413 WRONG_GLUCO
420 SPIRO_TIMEOUT
421 SPIRO_COMM
422 SPIRO_OFF
430 PT_TIMEOUT
431 PT_COMM
432 PT_OFF
440 ERROR_ECG_TIMEOUT
441 ERROR_ECG_COMM
442 ERROR_ECG_OFF
450 PEAKFLOW_TIMEOUT
P4520EN.04
GENESIS
Programming/Troubleshooting Guide
Meaning
Message failed
Modem responded with an error
the monitor doesn't handle, too
early to be more specific with
causes here
SIM card is missing or not
Improper Hardware Setup
enabled
Signal is too weak for the
No service in the area
modem to work
Access Point Name is not
configured correctly on the No service in the area
modem
User timeout – glucose
Patient noncompliance
meter
Glucose meter cable not
connected
Glucose meter disconnected
Loose Connection
Glucose meter not enabled
ID Card and monitor setup
gluco-type mismatch
User timeout - spirometer Patient noncompliance
Spirometer cable not connected
Spirometer disconnected
Loose connection
Spirometer not enabled (no
assigned COM port)
User timeout – PT/INR Patient noncompliance
PT/INR cable not connected
PT/INR disconnected
Loose connection
PT/INR not enabled (no
assigned COM port)
User timeout – ECG Patient noncompliance
ECG cable not connected
ECG disconnected
Loose connection
ECG not assigned a COM
port
User timeout – peak flow Patient noncompliance
07/14/2010
DM MONITOR
TM
Possible Cause
If problem persists, call
Honeywell HomMed.
If problem persists, call
Honeywell HomMed
If problem persists, call
Honeywell HomMed
If problem persists, call
Honeywell HomMed.
If problem persists, call
Honeywell HomMed.
Retrain the patient.
Connect the cable.
Make sure all connections are
secure.
In Options menu, set appropriate
glucose meter to On.
Program the card or the monitor
for the correct glucose meter.
Retrain the patient.
Connect the cable.
Make sure all connections are
secure.
In Options menu, set appropriate
spirometer to On.
Retrain the patient.
Connect the cable.
Make sure all connections are
secure.
In Options menu, set appropriate
PT/INR to On.
Retrain patient.
Connect cable.
Make sure all connections are
secure.
In Options menu, set ECG to On.
Retrain the patient.
Resolution/Action
22