Honeywell HomMed Genesis Programming And Troubleshooting Manual page 21

# VFD Display
301 MODEM_HARDWARE
302 MODEM_TIMEOUT
No communications found
303 check the modem connection
or plug in the GPRS antenna
304 MODEM_CONNECT
305 MODEM_BAUD_RATE
Modem Logon
311
Modem Disconnect
312
Modem Go Ahead
313
Modem Acknowledge
314
Modem Rule Violation
315
Modem Logoff
316
320 PAGER_COMM
321 PAGER_OUT_OF_RANGE
322 PAGER_ERR_HARDWARE
323 PAGER_ERR_TIMEOUT
P4520EN.04
GENESIS
Programming/Troubleshooting Guide
Meaning
Modem failure
No answer after successful
Modem dialing wrong number
dial
Modem not connected
No dial tone
Line is in use
Modem dialing wrong number
Modem failed to connect (no
modem on other end)
Phone has 800/900 block
If using remote gateway
transmission method, ensure the
Baud rate lock failed number is correct and the
remote gateway host is properly
configured.
Skytel logon not accepted
Skytel forced disconnect
Skytel go ahead not received
Skytel packet reception not
acknowledged
Skytel system rule violation
Skytel premature logoff
initiated
Pager self test failure
Pager is out of range No pager coverage in the area
Pager failure
TX took too long (>15
minutes)
07/14/2010
DM MONITOR
TM
Possible Cause
Call Honeywell HomMed.
Program correct phone number.
Connect monitor modem to
analog phone line.
Instruct patient not to use phone
during monitoring session.
Program correct phone number.
(Refer to Programming section in
your Sentry or Genesis
Monitoring System Clinician
Guide.)
Check for block by dialing 1-800-
679-2778. If you do not hear a
sound similar to a fax, the patient
has an 800/900 block on the
phone line. Either set the monitor
to Page Only, or explain that the
patient will need to remove the
block to allow the monitor to
send data by modem.
If problem persists, call
Honeywell HomMed.
If problem persists, call
Honeywell HomMed.
If problem persists, call
Honeywell HomMed
If problem persists, call
Honeywell HomMed.
If problem persists, call
Honeywell HomMed.
If problem persists, call
Honeywell HomMed.
If problem persists, call
Honeywell HomMed.
Call Honeywell HomMed.
Set Transmit Mode to Modem.
Call Honeywell HomMed.
Set Transmit Mode to Modem,
and retake vitals.
If problem persists, call
Honeywell HomMed.
Resolution/Action
21