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Updating Firmware
To Download the New Net Prowler Firmware
y Go to the Net Prowler page at www.platinumtools.com. Under the
Support dropdown menu, click on Software Updates and Downloads.
y Click on the appropriate Net Prowler Firmware update link to download
the new firmware.
y Save the Net Prowler.cyacd file to your computer.
Updating the Net Prowler
y Connect the Net Prowler to your computer using the included USB cable.
y Power on the Net Prowler
"Net Prowler Connected" at the bottom left of the screen.
y Click the "Load File" icon and select the desired Net Prowler.cyacd
firmware file. Click the "Update Fimware".
y The Net Prowler screen will go dark and it will begin the firmware
installation (the screen will remain dark during the installation).
y The Net Prowler Application will display a progress bar to indicate the
download progress.
y Once complete, the Net Prowler application will display "success" along
with the installation date and time in the Status Log window. The Net
Prowler will power itself back on after the firmware installation.
y If the Net Prowler is interrupted or an error occurs during installation
the Net Prowler screen will remain dark. To recover the Net Prowler
firmware, follow the steps below.
Important Notes:
The Net Prowler screen will remain dark until it
has been reprogrammed.
If an error occurs during the download process, follow the steps below:
y Close the Net Prowler application.
y Reset the Net Prowler by removing a battery and reinserting it.
Important Notes:
The Net Prowler screen will remain dark.
y Restart the application and it should say "Net Prowler Attached" at the
bottom left of the screen.
y Follow the Net Prowler Firmware Update instructions above.
. The software will display
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GLOSSARY
Open
Wires/Cable Pairs do not have continuity throughout the cable or the Net
Prowler remote is not detected.
Short
Wires/Cable Pairs are making an electrical connection with each other or
foreign object.
Split
A cable that has been correctly wired pin to pin at both ends, but not in
correct color code.
When this happens, signals from one circuit pair becomes cross coupled
with another that creates signal corruption and slow data speed symptoms.
MDI
Straight Cable connection: Pin 1 and 2 used for receiving data, Pins 3 and 6
used for transmitting data.
MDI-X
Crossover Cable connection: Pin 3 and 6 used for receiving data, Pins 1 and
2 used for transmitting data.
FDX
Link is Full Duplex.
HDX
Link is Half Duplex.
Rev
Data polarity is reversed.
Link Flow Control
Flow control is enabled. Link Flow Control is a pause in data transmission
when there is system congestion.
Ping Test
Ping is a network utility that verifies communication between devices by
sending and receiving ICMP packets.
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