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7-1
Before requesting service for the DVD Recorder, check the chart below for a possible cause of the problem
you are ex pe ri enc ing. Some simple checkups or a minor adjustment on your part may eliminate the problem
and restore proper op er a tion.
SYMPTOM (COMMON)
No power.
The player does not start playback when
PLAY is pressed.
The player starts playback but stops
immediately.
No picture.
No sound.
Distorted sound.
No audio at Digital Output.
Distorted picture.
Completely distorted picture or no color
in picture.
Picture is distorted during rapid advance
or rapid reverse.
No rapid advance (or rapid reverse)
playback.
No 4:3 (16:9) picture.
No operations perform with the remote
control.
Troubleshooting
REMEDY
• Insert the power plug securely into the power outlet.
• Check if the ON/OFF button on the front of the player is set to on.
• Check if no power at the AC outlet by plugging in another appliance for a test.
• Condensation has formed: wait about 1 to 2 hours to allow the player to dry out.
• This player cannot play discs other than DVDs and audio CDs.
• Check if the disc is defective by trying another disc.
• Check the region (local) code.
• The disc may be dirty and may require cleaning.
• Ensure that the disc is installed with the label side up.
• Ensure that the equipment is connected properly.
• Ensure that the input setting for the TV is "Video".
• Check if the TV is on.
• Select the same channel and source on the TV as on the player.
• Ensure that the equipment is connected properly.
• If using a HiFi amplifi er, try another sound source.
• Check the Audio Output Setting menu to make sure that Analog Output is
selected.
• Ensure that the input settings for the TV and stereo system are proper.
• No sound is heard during still picture (pause) or slow-motion playback.
• Check the digital connections.
• Check the settings menu to make sure that the digital output is set to on.
• Check if the audio format of the selected audio language matches your receiver
capabilities.
• Check the disc for fi ngerprints and clean with a soft cloth, wiping from centre to
edge.
• Sometimes a small amount of picture distortion may appear. This is not a mal-
function.
• The disc format is not according to the TV-set used (PAL/NTSC).
• The picture will be somewhat distorted at times: this is normal.
• Some discs may have sections which prohibit rapid advance (or rapid reverse).
• Choose the correct setup "Aspect Ratio" item which matches the TV set used.
• Check the batteries are installed with the correct polarities (+ and –).
• The batteries are depleted: replace them with new ones.
• Point the remote control unit at the remote control signal sensor and operate.
• Operate the remote control unit at a distance of not more than 7 meters from the
remote control signal sensor.
• Remove the obstacles between the remote control unit and remote control signal
sensor.
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