LG LSXC22426 Series Owner's Manual page 28

28 SMART FUNCTIONS
NOTE
• For best results, do not move the phone while the tones are being transmitted.
• If the call center agent is not able to get an accurate recording of the data, you may be asked to try again.
• The Smart Diagnosis™ function depends on the local call quality.
• Bad call quality may result in poor data transmission from your phone to the call center, which could
cause Smart Diagnosis™ to malfunction.
Wi-Fi
Problem
Trouble connecting appliance and
smartphone to Wi-Fi network
Possible Cause
The password for the Wi-Fi
network was entered incorrectly.
Mobile data for your smartphone
is turned on.
The wireless network name (SSID)
is set incorrectly.
The router frequency is not 2.4
GHz.
The distance between the
appliance and the router is too far.
Solutions
• Delete your home Wi-Fi network
and begin the registration process
again.
• Turn off the Mobile data on your
smartphone before registering the
appliance.
• The wireless network name (SSID)
should be a combination of English
letters and numbers. (Do not use
special characters.)
• Only a 2.4 GHz router frequency
is supported. Set the wireless
router to 2.4 GHz and connect the
appliance to the wireless router. To
check the router frequency, check
with your Internet service provider
or the router manufacturer.
• If the appliance is too far from the
router, the signal may be weak
and the connection may not be
router closer to the appliance
or purchase and install a Wi-Fi
repeater.