LG LSFXC2476 SERIES Owner's Manual
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LG LSFXC2476 SERIES Owner's Manual

French door refrigerator
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OWNER'S MANUAL
FRENCH DOOR
REFRIGERATOR
Read this owner's manual thoroughly before operating the appliance
and keep it handy for reference at all times.
LSFXC2476* LSFXC2496* LSFD2491**
www.lg.com
MFL69651102
Rev.01_030317
Copyright © 2017 LG Electronics Inc. All Rights Reserved.

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  • Page 1 OWNER'S MANUAL FRENCH DOOR REFRIGERATOR Read this owner's manual thoroughly before operating the appliance and keep it handy for reference at all times. LSFXC2476* LSFXC2496* LSFD2491** www.lg.com MFL69651102 Rev.01_030317 Copyright © 2017 LG Electronics Inc. All Rights Reserved.

  • Page 2: Table Of Contents

    TABLE OF CONTENTS PRODUCT FEATURES 42 SMART FUNCTIONS Smart ThinQ Application SAFETY INSTRUCTIONS Smart Grid Function Smart Diagnosis™ Function IMPORTANT SAFETY INSTRUCTIONS 46 MAINTENANCE PRODUCT SPECIFICATIONS Cleaning Replacing the Fresh Air Filter PRODUCT OVERVIEW Replacing the Water Filter Exterior 52 TROUBLESHOOTING Interior FAQs: Frequently Asked Questions 12 INSTALLATION...

  • Page 3: Product Features

    PRODUCT FEATURES PRODUCT FEATURES Depending on the model, some of the following functions may not be available. FILTERED WATER AND ICE DISPENSER The water dispenser dispenses fresh, chilled water. The ice dispenser dispenses cubed and crushed ice. DOOR ALARM The Door Alarm function is designed to prevent refrigerator malfunctioning that could occur if a refrigerator door or freezer drawer remains open.

  • Page 4: Safety Instructions

    SAFETY INSTRUCTIONS SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on your appliance. Always read and follow all safety messages. This is the safety alert symbol.
  • Page 5 SAFETY INSTRUCTIONS • Keep packing materials out of the reach of children. Packaging material can be dangerous for children. There is a risk of suffocation. • Do not install the refrigerator in a damp or dusty place where insulation on electrical parts may deteriorate. •...

  • Page 6: Grounding Instructions

    SAFETY INSTRUCTIONS • If connected to a circuit protected by fuses, use time delay fuse. MAINTENANCE • Do not use a hair dryer to dry the inside of the refrigerator. • Do not light a candle to remove odors in the refrigerator. •...
  • Page 7 SAFETY INSTRUCTIONS CAUTION To reduce the risk of minor or moderate injury to persons, malfunction, or damage to the product or property when using this product, follow basic precautions, including the following: • Do not hang on to or place heavy objects on the refrigerator’s dispenser. INSTALLATION •...

  • Page 8: Product Specifications

    PRODUCT SPECIFICATIONS PRODUCT SPECIFICATIONS The appearance and specifications listed in this manual may vary due to constant product improvements. Electrical requirements: 115 V, 60 Hz Min. / Max. water pressure: 20 - 120 psi (138 - 827 kPa) Model LSFXC2476* Description Counter-depth, Door-in-Door French door refrigerator, bottom freezer Net weight...

  • Page 9: Product Overview

    PRODUCT OVERVIEW PRODUCT OVERVIEW The images in this guide may be different from the actual components and accessories, which are subject to change by the manufacturer without prior notice for product improvement purposes. Exterior Control Panel InstaView Door-in-Door (On Some Models) Sets the refrigerator and freezer temperatures, The InstaView Door-in-Door compartment allows the water filter condition and the dispenser mode.

  • Page 10: Interior

    10 PRODUCT OVERVIEW Interior Door-in-Door : LSFXC2476* / LSFD2491** InstaView Door-in-Door : LSFXC2496*...
  • Page 11 PRODUCT OVERVIEW LED interior lamps Adjustable Refrigerator Shelf Light up the inside of the refrigerator. The refrigerator shelves are adjustable to meet individual storage needs. Water filter Modular Door Bin Purify water. Interchangeable bins can be arranged to suit NOTE storage needs.

  • Page 12: Installation

    12 INSTALLATION INSTALLATION Installation Overview Please read the following installation instructions first after purchasing this product or transporting it to another location. Unpacking the Refrigerator Disassembling/Assembling Connecting the Water Line Leveling and Door Alignment Choosing the Proper Location CAUTION • Connect to potable water supply only.

  • Page 13: Unpacking The Refrigerator

    INSTALLATION Unpacking the Refrigerator Choosing the Proper Location WARNING Water Water supply must be easily connected for the • Use two or more people to move and install the automatic icemaker. refrigerator. Failure to do so can result in back injury or other injury.

  • Page 14: Dimensions And Clearances

    14 INSTALLATION Dimensions and Clearances • Check the dimensions of the appliance and the installation path to ensure there is sufficient room to move the refrigerator through doors or narrow openings. • If an opening is too narrow to fit the refrigerator through, remove the refrigerator doors. See Removing/ Assembling the Doors and Drawers in this manual.

  • Page 15: Removing/Assembling Handles

    INSTALLATION Removing/Assembling Removing the Refrigerator Handles Handles Loosen the set screws (1) with a 3/32 in. Allen wrench and remove the handle. • When moving the refrigerator through a narrow opening, removing the doors is preferred. • The appearance of the handles may vary from what Loosen the mounting fasteners (2) that connect is shown.

  • Page 16: Removing/Assembling The Doors And Drawers

    16 INSTALLATION Removing/Assembling the Removing the Freezer Drawer Handle Doors and Drawers Loosen the set screws (1) located on the lower side of the handle with a 1/8 in. Allen wrench and If the entrance door is too narrow for the refrigerator remove the handle.
  • Page 17 INSTALLATION Remove the screw (1) from the hinge cover at the Lift the door from the middle hinge pin and top of the refrigerator. Lift the hook (not visible), remove the door. located at the bottom of the front side of the cover (2) with a flat-head screwdriver.
  • Page 18 18 INSTALLATION Assembling the Right Refrigerator Detach the wire harness (1). Door Install the right-side door first. Make sure that the plastic sleeve is inserted in the bottom of the door. Lower the door onto the middle hinge pin as shown in the figure. Rotate the hinge lever (1) clockwise.
  • Page 19 INSTALLATION Assembling the Left Refrigerator Hold the water supply connection and gently push Door in the collet (1) to connect the water supply line (2) as shown. Insert the tube at least 5/8 inch (15 Install the left refrigerator door after the right door is mm) into the connector.

  • Page 20: Removing The Freezer Drawers

    20 INSTALLATION Removing the Freezer Drawers On the left rail, use a flat blade screwdriver to push in on the tab to release the drawer from the The Pullout Drawer located above the freezer drawer rail, as shown below. Once the left side is loose, is not shown for clarity.
  • Page 21 INSTALLATION Hold both rails and push them in simultaneously. Lower the door into its final position and tighten the screws located on both sides. Assembling the Freezer Drawer Insert the drawer into the frame, and push the drawer back until it clicks into place. Pull out both rails simultaneously, until they are fully extended.

  • Page 22: Connecting The Water Line

    22 INSTALLATION Connecting the Water Line If the water pressure from the reverse osmosis system is less than 20 psi or 138 kPa or 1.4 kgf/ cm (takes more than 4 seconds to fill a cup of 7 oz or Before Beginning 198 cc capacity): This water line installation is not covered by the...

  • Page 23: Water Line Installation Instructions

    INSTALLATION • Shutoff valve to connect to the cold water line. Drill the hole for the valve. The shutoff valve should have a water inlet with a • Drill a ¼ in. hole in the water pipe using a sharp minimum inside diameter of 5/32 in.
  • Page 24 24 INSTALLATION Route the tubing. Connect the tubing to the refrigerator. Route the tubing between the cold water line and the refrigerator. NOTE Route the tubing through a hole drilled in the wall • Before making the connection to the refrigerator, be or floor (behind the refrigerator or adjacent base sure that the refrigerator power cord is not plugged cabinet) as close to the wall as possible.

  • Page 25: Leveling And Door Alignment

    INSTALLATION Leveling and Door Alignment Door Alignment The left refrigerator door has an adjustable nut, Leveling located on the bottom hinge, to raise and lower the door for proper alignment. The refrigerator has two front leveling legs. Adjust the legs to alter the tilt from front-to-back or side-to side. If the space between the doors is uneven, follow the If the refrigerator seems unsteady, or the doors do instructions below to align the left door:...

  • Page 26: Turning On The Power

    26 INSTALLATION Turning on the Power • After installing, plug the refrigerator’s power cord into a 3-prong grounded outlet and push the refrigerator into the final position. CAUTION • Connect to a rated power outlet. • Have a certified electrician check the wall outlet and wiring for proper grounding.

  • Page 27: Operation

    OPERATION OPERATION Before Use Clean the refrigerator. Clean the refrigerator thoroughly and wipe off all dust that accumulated during shipping. CAUTION • Do not scratch the refrigerator with a sharp object or use a detergent that contains alcohol, a flammable liquid or an abrasive when removing any tape or adhesive from the refrigerator.

  • Page 28: Control Panel

    Grid text illuminates. * Wi-Fi The Wi-Fi button, when used with the LG Smart Refrigerator smart phone app, allows the refrigerator to connect to a home Wi-Fi network. Refer to Smart Function for information on the initial setup of the application.
  • Page 29 OPERATION Fresh Air Filter Ice Plus The Fresh Air Filter helps remove odors from This function increases both ice making and the refrigerator. The Fresh Air Filter has two freezing capabilities. settings, Auto and Power. In Auto mode, the • Press the Ice Plus button to illuminate the icon Fresh Air Filter cycles on and off in increments and activate the function for 24 hours.

  • Page 30: Ice And Water Dispenser

    Lock button for approximately three seconds. • If ice or water dispenses unexpectedly, turn off the water supply and contact an LG Electronics Water & Ice Type (LSFXC2476* / LSFXC2496*) Customer Information Center. Press the dispenser selection button repeatedly •...

  • Page 31: Locking The Dispenser

    • If discolored ice is dispensed, check the water filter and water supply. If the problem continues, contact an LG Electronics Customer Information Center. (LSFD2491**) Do not use the water or ice until the problem is corrected.

  • Page 32: Ice Compartment

    32 OPERATION Ice Compartment Detaching the In-Door Ice Bin Gently pull the handle to open the ice CAUTION compartment. • Keep hands and tools out of the ice compartment door and dispenser chute. Failure to do so may result in damage or personal injury. Keep the ice compartment door closed tightly.

  • Page 33: Automatic Icemaker

    OPERATION Automatic Icemaker Turning the Automatic Icemaker On To turn the automatic icemaker On/Off, press and hold the Ice On/Off button on the control panel for three seconds. Normal Sounds You May Hear • Keeping the power turned on to the icemaker before the water line is connected can damage the icemaker.

  • Page 34: Storing Food

    34 OPERATION Storing Food Where to Store Food Each compartment inside the refrigerator is designed to store different types of food. Store food in the optimal space to enjoy the freshest taste. Door-in-Door InstaView Door-in-Door Vegetable Storage (Crisper) Preserves vegetables and fruit. Door-in-Door Case Convenient storage for frequently used items such as beverages, butter, margarine,cream cheese,peanut butter, and condiments.

  • Page 35: Food Storage Tips

    OPERATION Food Storage Tips CAUTION Wrap or store food in the refrigerator in airtight and moisture-proof material unless otherwise noted. This • Do not overfill or pack items too tightly into door prevents food odor and taste transfer throughout the bins.

  • Page 36: Storing Frozen Food

    36 OPERATION Storing Frozen Food Do not use • Bread wrappers Check a freezer guide or a reliable cookbook for further information about preparing food for freezing • Non-polyethylene plastic containers or food storage times. • Containers without tight lids •...

  • Page 37: Humidity Controlled Crispers (On Some Models)

    OPERATION Humidity Controlled Crispers Durabase ® (On Some Models) The Durabase divider allows you to organize the ® Durabase area into sections. It can be adjusted from ® The crispers provide fresher tasting fruit and side to side to accommodate items of different sizes. vegetables by letting you easily control humidity inside the drawer.

  • Page 38: Door-In-Door (On Some Models)

    38 OPERATION Door-in-Door (On Some Glass (On Some Models) Models) Lift up the glass under the crisper cover, and pull up and out. The Door-in-Door compartment allows for easy access to commonly used food items. The outer Door-In-Door door includes two door bins, the Cheese &...
  • Page 39 OPERATION Door-in-Door Case Door-in-Door Bin (On Some Models) To open the Door-in-Door case, press on the area The Door-in-Door inner and outer door bins are marked Press To Open. The Door-In- Door case is removable for easy cleaning. removable for easy cleaning and adjustment. To remove the door bins, lift up and pull out.

  • Page 40: Instaview Door-In-Door (On Some Models)

    40 OPERATION InstaView Door-in-Door (On Some Models) The InstaView Door-in-Door compartment allows for easy access to commonly used food items. Knock twice on the glass to turn the LED light inside the InstaView on or off. The LED light turns off automatically after 10 seconds.

  • Page 41: Adjusting The Refrigerator Shelves

    OPERATION Adjusting the Refrigerator Shelves CAUTION The shelves in the refrigerator are adjustable to meet • Make sure that shelves are level from one side individual storage needs. Your model may have full or to the other. Failure to do so may result in the split shelves.

  • Page 42: Smart Functions

    • To verify the Wi-Fi connection, check that the Wi-Fi icon on the control panel is lit. Smart ThinQ Application • LG Smart ThinQ is not responsible for any network The Smart ThinQ application allows you to connection problems or any faults, malfunctions, or communicate with the appliance using a smartphone.
  • Page 43 In addition to the source code, all referred license terms, warranty disclaimers and copyright notices are available for download. LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of media, shipping, and handling) upon email request to opensource@lge.com.

  • Page 44: Smart Grid Function

    LG Open API If the refrigerator receives a Demand Response signal from the utility company, the refrigerator will You can manage Smart Grid features for the LG turn on the Grid LED on the refrigerator display and Smart Refrigerator. control its power consumption according to the signal.

  • Page 45: Smart Diagnosis™ Function

    LG Customer Information Center. NFC or Wi-Fi equipped models can also transmit data to a smartphone using the LG Smart ThinQ application. Smart Diagnosis™ through the Customer Information Center After you hear three beeps, release the Freezer •...

  • Page 46: Maintenance

    46 MAINTENANCE MAINTENANCE For products with a standard stainless steel exterior, use a damp microfiber cloth and rub in the direction of the grain. Dry with a paper towel to avoid streaks. Cleaning For stubborn stains and fingerprints, use a few drops of liquid dish soap in water, and rinse with hot water before drying.

  • Page 47: Replacing The Fresh Air Filter

    MAINTENANCE Replacing the Fresh Air Filter Replacing the Water Filter Replace the Fresh Air Filter: Replace the Water Filter : • Approximately every six months. • Approximately every six months. • When the Replace Filter icon turns on. • When the Replace Filter icon turns on.
  • Page 48 With the water filter tabs in the horizontal position, push the new water filter into the manifold hole • Visit your local dealer or distributor until it stops. • Search using "water filter" on lg.com • Use replacement cartridge: ADQ36006101 For further assistance, call: 1-800-243-0000 (USA)
  • Page 49 MAINTENANCE Performance Data Sheet Model: LG ADQ36006101-S Use Replacement Cartridge: ADQ36006101 The concentration of the indicated substances in water entering the system was reduced to a concentration less than or equal to the permissible limit for water leaving the system as specified in NSF/ANSI Standard 42 and Standard 53.
  • Page 50 40 °F (4.4 °C). lg.com website. • The disposable filter cartridge MUST be replaced For further assistance, the LG Electronics Customer every 6 months, at the rated capacity or if a Information Center is open 24 hours a day/7 days a noticeable reduction in flow rate occurs.
  • Page 51 MAINTENANCE...

  • Page 52: Troubleshooting

    52 TROUBLESHOOTING TROUBLESHOOTING FAQs: Frequently Asked Questions What are the best temperature settings for my refrigerator and freezer? The default setting for the refrigerator is 37° Fahrenheit (3° Celsius). The default setting for the freezer is 0° Fahrenheit (-18° Celsius). Adjust these settings as necessary to keep food at desired temperatures.

  • Page 53: Before Calling For Service

    TROUBLESHOOTING Before Calling for Service Review this section before calling for service; doing so will save you both time and money. Cooling Problem Possible Cause Solutions The refrigerator control is set Turn the control ON. Refer to the Setting the Controls to OFF (some models).
  • Page 54 54 TROUBLESHOOTING Cooling Problem Possible Cause Solutions When the doors are opened often or for long periods of time, warm, humid air enters the compartment. This Doors are opened often or for raises the temperature and moisture level within the long periods of time.
  • Page 55 TROUBLESHOOTING Cooling/Ice & Water Problem Possible Cause Solutions When the doors are opened often or for long periods of time, warm, humid air enters the compartment. This Doors are opened often or for raises the temperature and moisture level within the long periods of time.
  • Page 56 56 TROUBLESHOOTING Ice & Water Problem Possible Cause Solutions Demand exceeds ice storage The icemaker will produce approximately 70-184 cubes capacity. in a 24 hour period. Connect the refrigerator to a cold water supply with House water supply is not adequate pressure and turn the water shutoff valve fully connected, valve is not turned on open.
  • Page 57 TROUBLESHOOTING Ice & Water Problem Possible Cause Solutions Foreign substances or frost on the ice-detecting sensor The ice detecting sensor is can interrupt ice production. Make sure that the sensor obstructed. area is clean at all times for proper operation. The refrigerator is not connected to a water supply or Connect the refrigerator to the water supply and turn the...
  • Page 58 58 TROUBLESHOOTING Ice & Water Problem Possible Cause Solutions Infrequent use of the ice dispenser will cause the cubes to stick together over time, which will prevent them from Infrequent use of the properly dispensing. Check the ice bin for ice cubes dispenser.
  • Page 59 TROUBLESHOOTING Ice & Water Problem Possible Cause Solutions Refrigerator or freezer doors Water will not dispense if any of the refrigerator doors are not closed properly. are left open. After the water filter is replaced, dispense 2.5 gallons of water (flush for approximately five minutes) to remove Water filter has been recently trapped air and contaminants from the system.
  • Page 60 60 TROUBLESHOOTING Parts & Features Problem Possible Cause Solutions Food packages are blocking Rearrange food containers to clear the door and door the door open. shelves. Ice bin, crisper cover, pans, Push bins all the way in and put crisper cover, pans, shelves, door bins, or baskets shelves and baskets into their correct positions.
  • Page 61 TROUBLESHOOTING Noises Problem Possible Cause Solutions The defrost control will click when the automatic defrost cycle begins and ends. Clicking The thermostat control (or refrigerator Normal Operation control on some models) will also click when cycling on and off. Rattling noises may come from the flow of refrigerant, the water line on the back Normal Operation of the unit, or items stored on top of or...

  • Page 62: Warranty (Usa)

    WARRANTY: Should your LG Refrigerator ("Product") fail due to a defect in materials or workmanship under normal home use, during the warranty period set forth below, LG will at its option repair or replace the product. This limited warranty is valid only to the original retail purchaser of the product and applies only when purchased and used within the United States including U.S.
  • Page 63 • Damage or failure caused by incorrect electrical current, voltage, or plumbing codes, commercial or industrial use, or use of accessories, components, or consumable cleaning products that are not approved by LG. • Damage caused by transportation and handling, including scratches, dents, chips, and/or other damage to the finish of your product, unless such damage results from defects in materials or workmanship and is reported within one (1) week of delivery.

  • Page 64: Warranty (Canada)

    WARRANTY: Should your LG Refrigerator (“Product”) fail due to a defect in material or workmanship under normal home use during the warranty period set forth below, LG Canada will at its option repair or replace the Product upon receipt of proof of original retail purchase. This warranty is valid only to the original retail purchaser of the product and applies only to a Product distributed in Canada by LG Canada or an authorized Canadian distributor thereof.
  • Page 65 • Damage or Product failure caused by incorrect electrical current, voltage, or plumbing codes, commercial or industrial use, or use of accessories, components, or cleaning products that are not approved by LG Canada. • Damage caused by transportation and handling, including scratches, dents, chips, and/or other damage to the finish of your product, unless such damage results from defects in materials or workmanship and is reported within one (1) week of delivery.
  • Page 66 66 MEMO...
  • Page 67 66 MEMO...
  • Page 68 LG Customer Information Center For inquiries or comments, visit www.lg.com or call: 1-800-243-0000 U.S.A. 1-888-542-2623 CANADA Register your product Online! www.lg.com...

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