PRODUCT FEATURES PRODUCT FEATURES Depending on the model, some of the following functions may not be available. FILTERED WATER AND ICE DISPENSER The water dispenser dispenses fresh, chilled water. The ice dispenser dispenses cubed and crushed ice. DOOR ALARM The Door Alarm function is designed to prevent refrigerator malfunctioning that could occur if a refrigerator door or freezer door remains open.
SAFETY INSTRUCTIONS SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on your appliance. Always read and follow all safety messages. These words mean: CAUTION You may be injured or cause damage to the product if you do not follow instructions.
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SAFETY INSTRUCTIONS • Keep packing materials out of the reach of children. Packaging material can be dangerous for children. There is a risk of suffocation. • Do not install the refrigerator in a damp or dusty place where insulation on electrical parts may deteriorate. •...
SAFETY INSTRUCTIONS • If connected to a circuit protected by fuses, use time delay fuse. • MAINTENANCE • Do not use a hair dryer to dry the inside of the refrigerator. • Do not light a candle to remove odors in the refrigerator. •...
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SAFETY INSTRUCTIONS CAUTION To reduce the risk of minor or moderate injury to persons, malfunction, or damage to the product or property when using this product, follow basic precautions, including the following: • Do not hang on to or place heavy objects on the refrigerator’s dispenser. INSTALLATION •...
Min. / Max. water pressure: Model 22 cu. ft. LSXC22396*, LSXS22423*. Description Standard-depth, Side by Side refrigerator Net weight 280 libras (127 kg) Model 26 cu. ft. GS73SXS,GS74SXS,LSXS26396*,LS74SXS,LSXS26326B,LSXS26326W,LSXS26366*,LSXS26386*,GS73SDS, GS74SDS,GS73SGS,GS74SGS,GS73SDD,LSXS26336*,GS73SGG. Description Counter-depth, Side by Side refrigerator Net weight 306.5 libras ( 139 kg )
PRODUCT SPECIFICATIONS PRODUCT OVERVIEW The images in this guide may be different from the actual components and accessories, which are subject to change by the manufacturer without prior notice for product improvement purposes. Exterior Filtered Water and Ice Dispenser Handle Dispenses purified water and ice.
INSTALLATION INSTALLATION Installation Overview location. Unpacking the Refrigerator Choosing the Proper Location Disassembling/Assembling Connecting the Water Line Leveling and Door Alignment CAUTION • Connect to a potable water supply only. Note • Parts, functions, and options vary by model. Your model may not include all the Options, appears with a different name and / or different position.
12 INSTALLATION Unpacking the Refrigerator Choosing the Proper Location WARNING Water Water supply must be easily connected for the • Use two or more people to move and install the automatic icemaker. refrigerator. Failure to do so can result in back injury or other injury.
INSTALLATION Dimensions and Clearances • refrigerator through doors or narrow openings. • Assembling the Doors and Drawers in this manual. • The installation location chosen for the refrigerator should allow space behind the unit for connections and • Too small of a distance from adjacent items may result in lowered freezing capability and increased electricity consumption charges.
14 INSTALLATION Removing/Assembling Assembling the Refrigerator Handles Handles Assemble the mounting fasteners (1) at both ends of the handle with a 1/4 in. Allen rench. • When moving the refrigerator through a narrow opening, removing the doors is preferred. • The appearance of the handles may vary from what Place the handle on the door by fitting the handle is shown.
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INSTALLATION Removing the Freezer Door (with Lift the door to remove it from the lower hinge pin. Water Line Connection) Be careful to pull the water lines from behind the lower hinge pin. Enough for the water feed tube to be completely Before removing freezer door, disconnect water pulled out.
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16 INSTALLATION Disassembling/Assembling the Water Lines Lift the door from the lower hinge pin. Collet Tube Insert line Clip (Correct) Lower Hinge Gently press the collet and insert the tube until CAUTION only one line shows on the tube. • When lifting the hinge free of the latch, be careful that the door does not fall forward.
INSTALLATION Connecting the Water Line Assembling the Refrigerator Door Before Beginning Place the door onto the lower hinge pin. This water line installation is not covered by the refrigerator warranty. Follow these instructions carefully to minimize the risk of expensive water damage.
18 INSTALLATION If the water pressure from the reverse osmosis • Shutoff valve to connect to the cold water line. system is less than 20 psi or 138 kPa or 1.4 kgf/ cm The shutoff valve should have a water inlet with a (takes more than 4 seconds to fill a cup of 7 oz or minimum inside diameter of 5/32 in.
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INSTALLATION Drill the hole for the valve. Route the tubing. • Drill a ¼ in. hole in the water pipe using a sharp Route the tubing between the cold water line and bit. Remove any burrs resulting from drilling the the refrigerator.
20 INSTALLATION Leveling and Door Alignment Connect the tubing to the refrigerator. Leveling NOTE The refrigerator has two front leveling legs. Adjust the • Before making the connection to the refrigerator, be legs to alter the tilt from front-to-back or side-to side. sure that the refrigerator power cord is not plugged If the refrigerator seems unsteady, or the doors do into the wall outlet.
INSTALLATION Turning on the Power Door Alignment Both the left and right refrigerator doors have an • After installing, plug the refrigerator’s power cord adjustable nut, located on the bottom hinge, to raise into a 3-prong grounded outlet and push the and lower them to align properly.
22 OPERATION OPERATION Before Use Clean the refrigerator. Clean the refrigerator thoroughly and wipe off all dust that accumulated during shipping. CAUTION • Do not scratch the refrigerator with a sharp object or use a detergent that contains alcohol, a flammable liquid or an abrasive when removing any tape or adhesive from the refrigerator.
OPERATION Control Panel Depending on the model, some of the following functions may not be available. Control Panel Features Ice Type Press the Ice Type button to choose either cubed or crushed ice. The Cubed or Crushed Ice icon illuminates. * Water Filter Replace Filter icon turns on.
20 seconds. * Wi-Fi To deactivate / activate: The Wi-Fi button, when used with the LG • With either refrigerator door opened, press and Smart Refrigerator smart phone app, allows the hold the Refrigerator and Ice Plus buttons at the refrigerator to connect to a home Wi-Fi network.
• Keep containers at an appropriate distance from • If ice or water dispenses unexpectedly, turn off the dispensers. Tall, narrow glasses should be the water supply and contact an LG Electronics held far enough from the ice outlet to prevent ice Customer Information Center.
26 OPERATION Cleaning the Dispenser Drip Tray CAUTION Grip the drip tray with both hands and pull it out. • When handling the ice bin, keep hands away from the icemaker tray area to avoid personal injury. • Storing cans or other items in the ice bin will damage the icemaker.
OPERATION Automatic Icemaker Turning the Automatic Icemaker On To turn the automatic icemaker On/Off, press and hold the Ice On/Off button on the control panel for three seconds. Normal Sounds You May Hear • Keeping the power turned on to the icemaker before the water line is connected can damage the icemaker.
28 OPERATION Storing Food Where to Store Food Each compartment inside the refrigerator is designed to store different types of food. Store food in the optimal space to enjoy the freshest taste. In-Door Ice Bin Fresh Zone If a large amount of ice is needed, transfer the Store fruit and vegetables in the crisper drawers ice in the in-door ice bin to an ice storage bin in to keep them fresh.
OPERATION Food Storage Tips CAUTION Wrap or store food in the refrigerator in airtight and moisture-proof material unless otherwise noted. This • Do not overfill or pack items too tightly into door prevents food odor and taste transfer throughout the bins.
30 OPERATION Detaching/Assembling the Storing Frozen Food Storage Bins Check a freezer guide or a reliable cookbook for further information about preparing food for freezing or food storage times. Fresh Zone Drawer The Fresh Zone drawers provide storage for fruit and Freezing vegetables.
OPERATION InstaView Function Removing the Fresh Zone Cover Hold the cover with both hands and pull it out. The InstaView function on the Door-in-Door lets you see if you’re running low on frequently used items like beverages and snacks, without opening the refrigerator door.
32 OPERATION Door-in-Door Case Detaching the Shelf To open the Door-in-Door case, pull evenly on the Remove all items from the shelf. Lift the back of marked area. The Door-in-Door Case is removable the shelf slightly to disengage the rail stops. for easy cleaning and adjustment.
NOTE Connect your smartphone to the wireless router. • If you choose the simple login to access the LG SmartThinQ application, you must go through the appliance registration process each time you change your smartphone or reinstall the application.
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LG SmartThinQ Settings → Edit Product and register again. • Reorient or relocate the receiving antenna. • This information is current at the time of publication.
• When the refrigerator operates in DAL mode, the available for download. Grid LED is illuminated on the refrigerator display. LG Electronics will also provide open source code • DAL mode is automatically deactivated after the to you on CD-ROM for a charge covering the cost period stipulated by the DAL signal (max.
Demand Response signal is sent. You can reactivate it. also override the Smart Grid function using the smart phone app. LG Open API You can manage Smart Grid features for the LG Smart Refrigerator. page on us.smartthinq.com. Open the right refrigerator door. API list...
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SMART FUNCTIONS NOTE • For best results, do not move the phone while the tones are being transmitted. • If the call center agent is not able to get an accurate recording of the data, you may be asked to try again. •...
MAINTENANCE MAINTENANCE For products with a standard stainless steel exterior, of the grain. Dry with a paper towel to avoid streaks. Cleaning of liquid dish soap in water, and rinse with hot water before drying. Do not use abrasive or harsh cleaners. WARNING Inside Walls •...
(around 1 oz. or 25 cc) to drain. • • Visit your local dealer or distributor cover to collect any leaking water. Hold the water • lg.com • Use replacement cartridge: ADQ74793501(LT1000P) For further assistance, call: 1-800-243-0000 (USA) counterclockwise.
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40 MAINTENANCE Performance Data Sheet Model: LT1000P Use Replacement Cartridge: MDJ64844601(LT1000P) The concentration of the indicated substances in water entering the system was reduced to a concentration less than or equal to the permissible limit for water leaving the system as specified in NSF/ANSI Standard 42, Standard 53 and Standard 401.
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• The disposable filter cartridge MUST be replaced lg.com website. every 6 months, at the rated capacity or if a For further assistance, the LG Electronics Customer noticeable reduction in flow rate occurs. Information Center is open 24 hours a day/7 days a •...
TROUBLESHOOTING TROUBLESHOOTING FAQs: Frequently Asked Questions What are the best temperature settings for my refrigerator and freezer? The default setting for the refrigerator is 37° Fahrenheit (3° Celsius). The default setting for the freezer is 0° Fahrenheit (-18° Celsius). Adjust these settings as necessary to keep food at desired temperatures.
44 TROUBLESHOOTING Before Calling for Service Review this section before calling for service; doing so will save you both time and money. Cooling Problem Possible Cause Solutions The refrigerator control is set Turn the control ON. Refer to the Setting the Controls to OFF (some models).
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TROUBLESHOOTING Cooling Problem Possible Cause Solutions When the doors are opened often or for long periods of time, warm, humid air enters the compartment. This Doors are opened often or for raises the temperature and moisture level within the long periods of time. compartment.
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46 TROUBLESHOOTING Cooling/Ice & Water Problem Possible Cause Solutions When the doors are opened often or for long periods of time, warm, humid air enters the compartment. This Doors are opened often or for raises the temperature and moisture level within the long periods of time.
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TROUBLESHOOTING Ice & Water Problem Possible Cause Solutions Demand exceeds ice storage The icemaker will produce approximately 70-184 cubes capacity. in a 24 hour period. Connect the refrigerator to a cold water supply with House water supply is not adequate pressure and turn the water shutoff valve fully connected, valve is not turned on open.
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48 TROUBLESHOOTING Ice & Water Problem Possible Cause Solutions Foreign substances or frost on the ice-detecting sensor The ice detecting sensor is can interrupt ice production. Make sure that the sensor obstructed. area is clean at all times for proper operation. The refrigerator is not connected to Connect the refrigerator to the water supply and turn the a water supply or the supply shutoff...
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TROUBLESHOOTING Ice & Water Problem Possible Cause Solutions Infrequent use of the ice dispenser will cause the cubes to stick together over time, which will prevent them from Infrequent use of the dispenser. properly dispensing. Check the ice bin for ice cubes clumping/sticking together.
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50 TROUBLESHOOTING Ice & Water Problem Possible Cause Solutions Refrigerator or freezer doors are not Water will not dispense if any of the refrigerator doors closed properly. are left open. After the water filter is replaced, dispense 2.5 gallons of water (flush for approximately five minutes) to remove Water filter has been recently trapped air and contaminants from the system.
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TROUBLESHOOTING Parts & Features Problem Possible Cause Solutions Food packages are blocking the Rearrange food containers to clear the door and door door open. shelves. Ice bin, crisper cover, pans, shelves, Push bins all the way in and put crisper cover, pans, door bins, or baskets are out of shelves and baskets into their correct positions.
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52 TROUBLESHOOTING Noises Problem Possible Cause Solutions The defrost control will click when the automatic defrost cycle begins and ends. The thermostat control Clicking Normal Operation (or refrigerator control on some models) will also click when cycling on and off. Rattling noises may come from the flow of refrigerant, the water line on Normal Operation...
Should your LG Refrigerator ("Product") fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG Electronics (“LG”) will, at its option, repair or replace the Product. This limited warranty is valid only to the original retail purchaser of the Product and applies only when purchased and used within the United States including U.S.
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If you and LG are unable to resolve the dispute within 30 days, either party...
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Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no later than 30 calendar optout@lge.com, with the subject line: “Arbitration Opt Out”...
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Should your LG Refrigerator ("Product") fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG Electronics Canada, Inc. (“LGECI”) will, at its option, repair or replace the Product upon receipt of proof of the original retail purchase. This limited warranty is valid only to the original retail purchaser of the Product and applies only to a Product distributed, purchased and used within Canada, as determined at the sole discretion of LGECI.
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(ASC), as determined by LG Canada. If your Product is located outside a 150 km radius from a ASC, as determined by LG Canada, it will be your responsibility to bring the Product, at your sole expense, to the ASC for in-warranty repair.
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If you and LG are unable to resolve the dispute within 30 days of LG’s receipt of the Notice of Dispute, the dispute shall be resolved by binding arbitration in accordance with the procedure set out herein.
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Limited Warranty. Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no later than 30 calendar optout@lge.com, with the subject line: “Arbitration Opt Out;”...
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LG Customer Information Center For inquiries or comments, visit www.lg.com or call: 1-800-243-0000 U.S.A. 1-888-542-2623 CANADA Register your product Online! www.lg.com...