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Problem
Drying result is not sat-
isfactory (laundry feels
too damp).
Drying time too long.
Program does not start
Finish in (remaining)
time is displayed.
Program does not start
-
symbol lit up.
D
One or more indicator
lights are flashing.
Power failure.
does not appear in
|
the display panel.
Home Connect is not
working.
If troubleshooting did not solve your issue contact customer service ~ Customer service; Page 5
Possible cause(s)
Warm laundry may feel more damp
than it really is.
The selected program does not suit
the load.
Dryness level is not adjusted.
Fine layer of limescale or detergent
and textile care products residues
on the moisture sensors.
Program termination e.g. main
power supply failure, door open or
maximum drying time reached.
Initial load is too wet.
Lint filter and/or heat exchanger is
dirty.
Insufficient supply of air.
Air inlet possibly blocked.
Ambient temperature higher than
°
°
95
F/35
C.
A delayed starting time has been
selected and activated.
Child lock is activated.
Installation conditions are not ade-
quate.
Fault in program sequence or mal-
function.
Wi-Fi is switched off.
Wi-Fi is switched on but a connec-
tion to the home network cannot be
established.
Solution(s)
Remove items of laundry immediately after the end of
the program and press the center of the Program
Selector to switch off the appliance.
Use another drying program or, in addition, select the
time program.
~ Program selection; Page 27
~ Program selection table; Page 35
Use Level Adjust to adjust the dryness level.
~ Level Adjust; Page 36
Clean the moisture sensors.
~ Cleaning the moisture sensors; Page 40
See the problem(s) mentioned in this table.
Spin laundry at higher speed in the washing machine,
before drying.
Switch off the dryer, and then turn it on again.
Clean lint filter
~ Cleaning the lint filter; Page 38
and/or heat exchanger.
~ Cleaning the heat exchanger; Page 39
Ensure that air can circulate.
Do not obstruct the air inlet on the front of the dryer.
Ventilate the room.
Drying cycle will begin at proper time to complete at
the selected Finish in time.
Deactivate Child lock.
~ Child lock; Page 37
Check the installation conditions.
~ Electrical Connections; Page 17
Switch off the dryer, allow it to cool down, switch back
on and restart the program.
Remove laundry from the dryer immediately and
spread out. This allows the heat to dissipate. Be care-
ful as the door, the drum and the laundry may be hot.
To connect to your home network, switch on Wi-Fi.
~ Home Connect; Page 30
Check whether your home network is available or try
to connect to your home network again.
You can find solutions to problems with Home Con-
▯
nect at www.home-connect.com.
The use of the Home Connect functionality depends
▯
on the availability of the Home Connect Services in
your country. Check here, www.home-connect.com,
to see if the Home Connect services are available in
your area and further information.
43
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