Common Trouble Shooting - GarageAce ET30 Instruction Manual

7. COMMON TROUBLE SHOOTING

Symptom
The door does not move
The door is locked or motor
jammed
The door won't reverse when
obstructed
The door reverses
automatically when closing
The door stops automatically
when opening
The operator can be controlled
by O/S/C button but not the
remote
Possible reason
Main power not switch on
The door is obstructed
The moving force of the motor is set
too high
The moving force of the motor is set
too low
There could be an obstruction under
the door
The moving force of the motor is set
too low
The remote light doesn't flash
The receiving antenna is not pulled
out
Low battery in remote
16
Solution
Switch on the main power
Remove the barrier
Unlock the door
Check the motor is turning
Decrease the safety reverse force
Increase the safety reverse force
Remove obstruction
Increase the safety reverse force
The battery is loose. Open rear
cover and ensure batttery is
connected.
Pull out the receiving antenna
Change new battery（12V）