Troubleshooting - ElectrIQ eiq-CV49UHDT2SM Manual

49/55/65 inch led tv
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TROUBLESHOTING
Problem
No power
No picture
Distorted or no sound
Remote control not
working
Buttons on the TV
don't do anything
Poor picture or no
picture
Noise or other
interference
Smart TV not working
Insert the power plug securely into the power outlet.
Ensure that the equipment is connected properly.
Ensure the equipment is connected properly
Ensure that the input setting for the TV and stereo
system are correct.
Adjust the master volume to a suitable volume by
pressing V+/V- button.
Check audio settings are correct.
Check set isn't muted.
Unplug headphones
Check the antenna connection.
Check the batteries are installed with the correct
polarities.
Replace the batteries with new, fully charged ones.
Point directly at the remote sensor on the TV and
try again.
Operate at a distance of no more than 6m.
Remove any obstacles between the remote control
and the sensor.
Disconnect the power plug and then reconnect it. (The
unit may not be operating properly due to lightning,
static, or other factors.)
Adjust the indoor aerial, use an amplified aerial or
external digital antenna.
Have the DTV antenna checked or installed by a
professional installer
Move anything that may cause interference.
Retry Auto tuning the unit.
Try another channel.
Electronic equipment near the unit may be causing
interference. Relocate the unit or move the equipment.
Perform factory reset
59
Solution

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