Gigaset S850 Manual page 66

Customer Service & Assistance
Please have your record of purchase ready when calling.
Replacement or repair services are not offered in countries where our product is not sold by
authorised dealers.
Questions and answers
Possible solutions are available online at
Troubleshooting
The display is blank.
•
The handset is not activated.
•
The battery is empty.
"No Base" flashes on the display.
•
The handset is outside the range of the base station.
station
•
The base is not activated.
•
The base station's range is reduced because Maximum Range is deactivated.
¤
Activate Maximum Range (
base station
"Please register handset" flashes on the display.
•
The handset has not yet been registered or was de-registered due to the registration of an
additional handset (more than 6 DECT registrations).
Your settings are not accepted.
•
The wrong profile has been set. Set Profile Personal . . . then make changes to the device
settings ( p. 57).
The handset does not ring.
•
The ringtone is deactivated.
•
Call forwarding is set.
•
The phone does not ring if the caller has withheld his number.
¤
Activate the ringtone for anonymous calls (
•
The phone does not ring during a specific period or for certain numbers.
¤
Check the time control for external calls (
No ringtone/dial tone from the fixed line network.
•
Incorrect phone cable.
connections are correct when purchasing from a retailer (
The connection always terminates after approx. 30 seconds.
•
A repeater (earlier than Version 2.0) has been activated or deactivated (
the handset off and back on again (
Error tone sounds after system PIN prompt.
•
You have entered the wrong system PIN.
if required ( p. 62)
64
www.gigaset.com/service
Press and hold
Charge the battery or replace it (
Check the base station power adapter
p. 35) or reduce the distance between the handset and
Activate ringtone (
Deactivate call forwarding (
Please always use the phone cable supplied or ensure that the pin
p. 10).
Repeat the process, reset the system PIN to 0000
p. 7)
Move the handset closer to the base
Re-register the handset (
p. 58)
p. 19)
p. 36).
p. 36)
p. 69).
FAQ
p. 49)
p. 52). Switch