Hubbell GAI-Tronics RED ALERT 397-700CB Manual

Hubbell GAI-Tronics RED ALERT 397-700CB Manual

Hands-free voip retro-fit telephones

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Hands-free VoIP Retro-Fit Telephones
Confidentiality Notice .....................................................................................................................3
Product Overview ............................................................................................................................3
System Requirements and Limitations ................................................................................................. 4 
Tips for VoIP Subscribers ...................................................................................................................... 5 
Features and Functions .......................................................................................................................... 5 
Operation .........................................................................................................................................6
Autodial Emergency Call ....................................................................................................................... 6 
All Models ............................................................................................................................................................ 6
Placing a Telephone Call using Keypad ................................................................................................ 6 
Models 398-702CB, 398-702RT, and 398-702TP ................................................................................................ 6
Receiving a Call ....................................................................................................................................... 6 
Multicast Broadcast ................................................................................................................................ 7 
Monitoring and Reporting ..................................................................................................................... 7 
Installation ....................................................................................................................................10
General Information ............................................................................................................................. 10 
Safety Guidelines ................................................................................................................................... 10 
Station Placement .................................................................................................................................. 10 
Security Hardware ................................................................................................................................ 10 
Removal and Replacement Installation (All Models) ........................................................................ 11 
Setup ..............................................................................................................................................14
Field Wire Installation .......................................................................................................................... 14 
Power .................................................................................................................................................................. 14
Network Cable .................................................................................................................................................... 15
I/O ....................................................................................................................................................................... 16
Recommended Cabling ....................................................................................................................................... 17
VoIP Telephone Input Contacts .......................................................................................................... 17 
VoIP Telephone Output Contacts ....................................................................................................... 17 
Strobe Connection ................................................................................................................................. 18 
Status Indication ................................................................................................................................... 19 
Power .................................................................................................................................................................. 19
GAI-TRONICS 3030 KUTZTOWN RD. READING, PA 19605 USA
610-777-1374  800-492-1212  Fax: 610-796-5954
V
ISIT WWW
G A I - T R O N I C S ®
A H U B B E L L C O M P A N Y
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A B L E O F
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GAI
TRONICS
COM FOR PRODUCT LITERATURE AND MANUALS
O N T E N T S
Pub. 42004-461D
 
 
 
 
 
 
 
 
 
 
 
 

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Summary of Contents for Hubbell GAI-Tronics RED ALERT 397-700CB

  • Page 1: Table Of Contents

    Pub. 42004-461D G A I - T R O N I C S ® A H U B B E L L C O M P A N Y Hands-free VoIP Retro-Fit Telephones A B L E O F O N T E N T S Confidentiality Notice ........................3  ...
  • Page 2 . 42004-461D IP R ANDS FREE ETRO ELEPHONES Heartbeat ................................19   EACT .................................. 19   Programming ..........................19   VoIP PCBA Setup ..........................19  VoIP PCBA Initial Network Configuration ......................19   Maintenance ..........................20   General Information ..........................20  Preventive Maintenance ........................20  Cleaning ................................
  • Page 3: Confidentiality Notice

    Pub. 42004-461D G A I - T R O N I C S ® A H U B B E L L C O M P A N Y Hands-free VoIP Retro-Fit Telephones Confidentiality Notice This manual is provided solely as an installation, operation, and maintenance guide and contains sensitive business and technical information that is confidential and proprietary to GAI-Tronics.
  • Page 4: System Requirements And Limitations

    . 42004-461D 4 of 23 IP R ANDS FREE ETRO ELEPHONES Model Description Ramtel Flush-Mount VoIP Telephone, weatherproof brushed stainless steel front panel, 398-702RT autodial push button, (off-hook) button, 12-button Braille keypad, and HELP CALL CALL LED. RECEIVED WHEN LIT Code Blue is a registered trademark of Code Blue Corporation.
  • Page 5: Tips For Voip Subscribers

    . 42004-461D 5 of 23 IP R ANDS FREE ETRO ELEPHONES Tips for VoIP Subscribers If you have or are thinking of subscribing to an interconnected VoIP service, you should:  Provide your accurate physical address to your interconnected VoIP service provider to ensure that emergency services can quickly be dispatched to your location.
  • Page 6: Operation

    . 42004-461D 6 of 23 IP R ANDS FREE ETRO ELEPHONES Operation Autodial Emergency Call All Models To place an emergency call: 1. Press the HELP push button to place an immediate call to a preprogrammed emergency number, typically a security office or 911. 2.
  • Page 7: Multicast Broadcast

    . 42004-461D 7 of 23 IP R ANDS FREE ETRO ELEPHONES Multicast Broadcast When making a Multicast call, the SIP server will send a paging request to a specific IP address and expect multiple telephones to accept and play the subsequent audio. GAI-Tronics VoIP telephones can be programmed for up to eight Multicast addresses to permit the receipt of Multicast broadcasts from different sources or to enable zoning of broadcasts.
  • Page 8 . 42004-461D 8 of 23 IP R ANDS FREE ETRO ELEPHONES Figure 1. Model 397-700CB Figure 2. Model 397-700RT Figure 3. Model 397-700TP Figure 4. Model 398-702CB f:\standard ioms - current release\42004 instr. manuals\42004-461d.doc 02/15...
  • Page 9 . 42004-461D 9 of 23 IP R ANDS FREE ETRO ELEPHONES Figure 5. Model 398-702RT Figure 6. Model 398-702TP f:\standard ioms - current release\42004 instr. manuals\42004-461d.doc 02/15...
  • Page 10: Installation

    . 42004-461D 10 of 23 IP R ANDS FREE ETRO ELEPHONES Installation General Information WARNING This product can contain hazardous voltages. Always remove power to this station and any associated equipment before beginning any installation. CAUTION Do not install this equipment in areas other than those indicated on the approval listing in the “Specifications”...
  • Page 11: Removal And Replacement Installation (All Models)

    . 42004-461D 11 of 23 IP R ANDS FREE ETRO ELEPHONES Removal and Replacement Installation (All Models) ® The appropriate RED ALERT retrofit models are designed to replace Code Blue, Ramtel, or Talk-A- Phone telephones utilizing a six-hole mounting pattern, as follows: 1.
  • Page 12 . 42004-461D 12 of 23 IP R ANDS FREE ETRO ELEPHONES Figure 7. Back Box for Ramtel (RT) and Code Blue (CB) f:\standard ioms - current release\42004 instr. manuals\42004-461d.doc 02/15...
  • Page 13 . 42004-461D 13 of 23 IP R ANDS FREE ETRO ELEPHONES Figure 8. Back Box for Talk-A-Phone (TP) f:\standard ioms - current release\42004 instr. manuals\42004-461d.doc 02/15...
  • Page 14: Setup

    . 42004-461D 14 of 23 IP R ANDS FREE ETRO ELEPHONES Setup Field Wire Installation After all the field wires are pulled through the rear enclosure, install all connections as indicated below. Refer to Figure 9 for wiring details. Refer to Table 5 on page 17 for the recommended conductor sizes. : Consult the National Electrical Code (NFPA 70), Canadian Standards Association (CSA 22.1), and local codes for the specific requirements regarding your installation.
  • Page 15: Network Cable

    . 42004-461D 15 of 23 IP R ANDS FREE ETRO ELEPHONES Network Cable Connect a Cat5 or Cat5e UTP cable with an RJ45 connector between the Local Area Network (LAN) and the VoIP PCBA. Figure 9. VoIP Telephone PCB Assembly f:\standard ioms - current release\42004 instr.
  • Page 16: I/O

    . 42004-461D 16 of 23 IP R ANDS FREE ETRO ELEPHONES Inputs Four auxiliary inputs have been provided for customer use. Terminations for these inputs are provided on terminal block P12. Table 3. Auxiliary Inputs – P12 Label Function Input 4 Common Input 3 Common...
  • Page 17: Recommended Cabling

    . 42004-461D 17 of 23 IP R ANDS FREE ETRO ELEPHONES Recommended Cabling Table 5. Recommended Cabling Cable Use Size Cat5 or Cat5e UTP cable with an RJ45 connector Power Two-conductor, No. 22 AWG is typical Inputs Two-conductor, No. 22 AWG is typical Output contacts Two or three-conductor, No.
  • Page 18: Strobe Connection

    . 42004-461D 18 of 23 IP R ANDS FREE ETRO ELEPHONES Strobe Connection ® Each RED ALERT VoIP Telephone includes two solid state relays, as previously noted. Contact 1 allows peripheral equipment, such as beacons, video cameras, and alarm generators, to be activated when the HELP push button is pressed.
  • Page 19: Status Indication

    . 42004-461D 19 of 23 IP R ANDS FREE ETRO ELEPHONES Status Indication Power The Power LED located on the VoIP PCBA illuminates when power is applied to the telephone. Refer to Figure 9 on page 15 for location. Heartbeat The Heartbeat LED located on the VoIP PCBA will flash once communication over the LAN is established.
  • Page 20: Maintenance

    . 42004-461D 20 of 23 IP R ANDS FREE ETRO ELEPHONES Maintenance WARNING This product can contain hazardous voltages. Always remove power to this station prior to servicing. General Information 1. Inspect and replace frayed or cracked wiring. 2. Secure/replace loose wires and terminal lugs. 3.
  • Page 21: Troubleshooting

    . 42004-461D 21 of 23 IP R ANDS FREE ETRO ELEPHONES Troubleshooting Table 6. Troubleshooting Problem Possible Solution Low volume If the volume is low, increase the volume level in the telephone’s programming configuration. High volume If the volume is high, decrease the volume level in the telephone’s programming configuration.
  • Page 22: Specifications

    . 42004-461D 22 of 23 IP R ANDS FREE ETRO ELEPHONES Specifications Power Network power............. Power-over-Ethernet, 802.3af compliant (via RJ45) Local power requirements ....................24–48 V dc, 6 watts Network ................10/100 BaseT Ethernet RJ45, Cat5 or Cat5e UTP Static IP provisioning or DHCP STUN client (NAT traversal) Call control signaling ..............
  • Page 23: Replacement And Optional Parts

    . 42004-461D 23 of 23 IP R ANDS FREE ETRO ELEPHONES Model 397-700CB Panel ..................11.75 H  8.50 W inches (298.4  215.9 mm) Back box (depth from mounting surface) ..............2.48 inches (63.0 mm) Weight ........................... 6.0 lbs. (2.7 kg) Model 398-702TP Panel ..................
  • Page 24 Warranty Equipment. GAI-Tronics warrants for a period of one (1) year from the date of shipment, that any GAI-Tronics equipment supplied hereunder shall be free of defects in material and workmanship, shall comply with the then-current product specifications and product literature, and if applicable, shall be fit for the purpose specified in the agreed-upon quotation or proposal document.

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