Hubbell GAI-TRONICS Division 2 351-7 7 Series Manual

Telephones wired and wifi

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Division 2 VoIP Telephones
Confidentiality Notice .....................................................................................................................1
General Information .......................................................................................................................1
Features and Functions .......................................................................................................................... 4
Hardware Description ............................................................................................................................ 4
External ................................................................................................................................................. 4
Internal .................................................................................................................................................. 5
System Requirements and Limitations ................................................................................................. 6
VoIP ...................................................................................................................................................... 6
VoIP WiFi ............................................................................................................................................. 6
VoIP Subscriber Tips ............................................................................................................................. 7
Operation .........................................................................................................................................7
Handset Receiver Volume Control ........................................................................................................ 7
Model 351-7x7, 351-7x8, 351-8x7, and 351-8x8 Handset Operation .................................................. 7
Model 351-7x9, 351-7xA, 351-8x9, 351-8xA Headset Operation ........................................................ 7
Installation ......................................................................................................................................8
Important Safety Information ............................................................................................................... 8
Front Panel Removal .............................................................................................................................. 8
Enclosure Mounting and Cable Entries ................................................................................................ 9
Front Cover Removal ............................................................................................................................. 9
Field Wiring ........................................................................................................................................... 10
Network Cable .................................................................................................................................... 11
Power .................................................................................................................................................. 11
Auxiliary I/O ....................................................................................................................................... 12
USB port ................................................................................................................................................ 13
Front Cover Installation ....................................................................................................................... 13
Programming ................................................................................................................................13
First Time WiFi Interface Setup (wireless telephones only) ............................................................. 13
Reset WiFi Interface ............................................................................................................................. 16
VoIP Telephone Setup .......................................................................................................................... 16
VoIP Telephone Initial Network Configuration ................................................................................ 17
Alternate Configuration Methods ....................................................................................................... 17
GAI-TRONICS 3030 KUTZTOWN RD. READING, PA 19605 USA
610-777-1374 ◼ 800-492-1212 ◼ Fax: 610-796-5954
V
ISIT WWW
G A I - T R O N I C S
A H U B B E L L C O M P A N Y
Wired and WiFi
T
A B L E O F
.
-
.
GAI
TRONICS
COM FOR PRODUCT LITERATURE AND MANUALS
®
C
O N T E N T S
Pub. 42004-501C

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Summary of Contents for Hubbell GAI-TRONICS Division 2 351-7 7 Series

  • Page 1: Table Of Contents

    Pub. 42004-501C G A I - T R O N I C S ® A H U B B E L L C O M P A N Y Division 2 VoIP Telephones Wired and WiFi A B L E O F O N T E N T S Confidentiality Notice ........................1 General Information ........................1...
  • Page 2 Table of Contents Pub. 42004-501C Maximum (Handset Receiver) Level Remote Control ..............17 Input Contacts ............................17 Output Contacts ............................ 18 Maintenance ..........................18 Status Indication ........................... 18 Power ..............................18 Heartbeat ............................. 18 Link ..............................18 Speed ..............................18 WiFi Activity (WiFi Units Only) ......................18 WiFi Ready (WiFi Units Only) ......................
  • Page 3: Confidentiality Notice

    Pub. 42004-501C G A I - T R O N I C S ® A H U B B E L L C O M P A N Y Division 2 VoIP Telephones Wired and WiFi Confidentiality Notice This manual is provided solely as an installation, operation, and maintenance guide and contains sensitive business and technical information that is confidential and proprietary to GAI-Tronics.
  • Page 4 Pub. 42004-501C Division 2 VoIP Telephones—Wired and WiFi Page 2 of 22 Table 1. Model Chart Handset Models Model Description 351-717 Div. 2 VoIP AC Phone 351-727 Div. 2 VoIP DC Phone 351-737 Div. 2 VoIP PoE Phone 351-718 Div. 2 VoIP AC Phone with Relay 351-728 Div.
  • Page 5 Pub. 42004-501C Division 2 VoIP Telephones—Wired and WiFi Page 3 of 22 Table 2. VoIP Telephones—Model Number Breakdown 351- Wired WiFi* POE* Phone Phone with Relay Phone with Auxiliary Jack Phone with Auxiliary Jack and Relay Orange Gray Yellow None 6-foot 15-foot 6-foot Hytrel...
  • Page 6: Features And Functions

    Pub. 42004-501C Division 2 VoIP Telephones—Wired and WiFi Page 4 of 22 Features and Functions GAI-Tronics VoIP telephones include the following features: • SIP compatible (RFC3261) • real-time alarm reporting via SNMP, syslog, or TMA • POE (Power-over-Ethernet) compatible (Power Mode A, Class 0) •...
  • Page 7: Internal

    Pub. 42004-501C Division 2 VoIP Telephones—Wired and WiFi Page 5 of 22 Internal Model 351-7xx VoIP Telephones The power supply, input power terminal block, relay PCBA, ringer and shield are mounted in the rear enclosure. The VoIP carrier PCBA, VoIP circuit PCBA, amplifier PCBA, handset/headset adapter PCBA, and keypad PCBA are mounted to the front cover.
  • Page 8: System Requirements And Limitations

    Pub. 42004-501C Division 2 VoIP Telephones—Wired and WiFi Page 6 of 22 Figure 4. Model 351-8xx Div. 2 VoIP WiFi Telephone System Requirements and Limitations VoIP Two VoIP telephones can be connected in a peer-to-peer configuration without the need for a LAN. Systems containing three or more VoIP telephones require a 10/100 BaseT Ethernet network with SIP (Session Initiation Protocol) server.
  • Page 9: Voip Subscriber Tips

    Pub. 42004-501C Division 2 VoIP Telephones—Wired and WiFi Page 7 of 22 VoIP Subscriber Tips For existing and new subscriptions to an interconnected VoIP service provider, the following points should be addressed: • Provide accurate physical address information to the VoIP service provider to ensure that emergency services can quickly be dispatched to the location.
  • Page 10: Installation

    Pub. 42004-501C Division 2 VoIP Telephones—Wired and WiFi Page 8 of 22 Installation Important Safety Information When installing any GAI-Tronics telephone equipment, please adhere to the following guidelines to ensure the safety of all personnel: • NEVER install telephone wiring during a lightning storm. •...
  • Page 11: Enclosure Mounting And Cable Entries

    Pub. 42004-501C Division 2 VoIP Telephones—Wired and WiFi Page 9 of 22 Enclosure Mounting and Cable Entries The mounting location must be flat and provide proper clearance, rigidity, and strength to support the enclosure and all contained devices. 1. Mount the enclosure using the four 0.437-inch (11 mm) diameter holes located on the mounting flanges with 3/8-inch...
  • Page 12: Field Wiring

    Pub. 42004-501C Division 2 VoIP Telephones—Wired and WiFi Page 10 of 22 Figure 6. Installation and Maintenance Configuration Field Wiring 1. For wired versions: plug the incoming Category 5 data line into the RJ45 jack, located on the underside of the VoIP circuit PCBA (see Figure 6 and Figure 7). 2.
  • Page 13: Network Cable

    Pub. 42004-501C Division 2 VoIP Telephones—Wired and WiFi Page 11 of 22 Table 3. Recommended Cable Cable Use Size Cat5 or better UTP cable with an RJ-45 connector Power two-conductor, No. 18 AWG is typical Inputs two-conductor, No. 22 AWG is typical Output contacts two-conductor, No.
  • Page 14: Auxiliary I/O

    Pub. 42004-501C Division 2 VoIP Telephones—Wired and WiFi Page 12 of 22 Local Power Connect the ac or dc (as labelled) power source conductors to the unit’s power termination block, located in the rear enclosure (see Figure 8). Figure 8. AC and DC Input Power Terminal Block Labels Auxiliary I/O Inputs The page-phones have four auxiliary inputs for customer use...
  • Page 15: Usb Port

    Pub. 42004-501C Division 2 VoIP Telephones—Wired and WiFi Page 13 of 22 Table 5. Output Contacts—P2 Label Description Common Output 2 Normally Open Output 2 Common Output 1 Normally Open Output 1 Relay capacity is 5 A at 30 V dc or 120 V ac. USB port The USB port is for GAI-Tronics service personnel only.
  • Page 16 Pub. 42004-501C Division 2 VoIP Telephones—Wired and WiFi Page 14 of 22 Figure 9. WiFi Interface Working Mode Configuration Web page 5. Select STA M then click the A button. PPLY the web page will show Set Successfully, Restart to use new setting. 6.
  • Page 17 Pub. 42004-501C Division 2 VoIP Telephones—Wired and WiFi Page 15 of 22 Figure 11. WiFi Interface Site Survey Web page 8. Select the desired network and click the A button. PPLY A reminder window to enter the WEP key or pass phrase pops up. 9.
  • Page 18: Reset Wifi Interface

    Pub. 42004-501C Division 2 VoIP Telephones—Wired and WiFi Page 16 of 22 12. Click the R button, located in the R section. ESTART ESTART ODULE • … while the WiFi module is restarting. The web page will show R EBOOTING •...
  • Page 19: Voip Telephone Initial Network Configuration

    Pub. 42004-501C Division 2 VoIP Telephones—Wired and WiFi Page 17 of 22 VoIP Telephone Initial Network Configuration Configure each VoIP PCBA for operation on the network prior to installation. Assign a local ID, domain, proxy, and registrar. 1. Assign a host name. Host names provide identification of different VoIP PCBAs on the network.
  • Page 20: Output Contacts

    Pub. 42004-501C Division 2 VoIP Telephones—Wired and WiFi Page 18 of 22 Output Contacts Each RED ALERT WiFi VoIP telephone contains two dry-contact outputs (see the Specifications section for the output ratings). Both outputs are SPST (single-pole, single-throw) contacts. The mode of each output is configurable.
  • Page 21: Service And Spare Parts

    Pub. 42004-501C Division 2 VoIP Telephones—Wired and WiFi Page 19 of 22 Figure 13. VoIP Carrier PCBA Component Locations Service and Spare Parts Contact a regional service center for assistance if the equipment requires service or spare parts. An RA# (return authorization number) will be issued if service is required.
  • Page 22: Troubleshooting

    Pub. 42004-501C Division 2 VoIP Telephones—Wired and WiFi Page 20 of 22 Troubleshooting Table 6. Troubleshooting Chart Problem Possible Solution low volume in handset Increase the volume setting using the Volume Adjust button on the front or headset panel. high volume in handset Decrease the volume setting using the Volume Adjust button on the front or headset panel.
  • Page 23: Reference Documentation

    Pub. 42004-501C Division 2 VoIP Telephones—Wired and WiFi Page 21 of 22 Reference Documentation VoIP Basic Configuration Guide ....................42004-548 VoIP Firmware Programming Manual ................502-20-0171-001 Specifications Power AC Power Input voltage ................. 120 V ac or 230 V ac, 50/60 Hz, +/−10% DC Power Input voltage ........................
  • Page 24: Environmental

    Pub. 42004-501C Division 2 VoIP Telephones—Wired and WiFi Page 22 of 22 ..........................automatic fault reporting Environmental Operating temperature ................−4 ºF to +140 ºF (−20 ºC to +60 ºC) Weather resistance ..................NEMA Type 4X with door closed Humidity ........................90% non-condensing Mechanical Enclosure (gray, yellow, orange, or red) ................

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