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Titan
Commander
Help Point
Help Point
Installation and User Guide
Rugged VoIP Telephone
Titan, Commander and Help Point
(1193 models)
IMPORTANT
THESE PRODUCTS MUST BE CONFIGURED PRIOR TO INSTALLATION
PLEASE READ THIS GUIDE FIRST
GAI-TRONICS
A division of Hubbell Ltd.
Doc. No. 502-20-0172-001
Issue 2, Mar 2019. (CN41633-032)
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Summary of Contents for Hubbell GAI-TRONICS Titan Series
- Page 1 Installation and User Guide Rugged VoIP Telephone Titan, Commander and Help Point (1193 models) IMPORTANT THESE PRODUCTS MUST BE CONFIGURED PRIOR TO INSTALLATION PLEASE READ THIS GUIDE FIRST GAI-TRONICS A division of Hubbell Ltd. Doc. No. 502-20-0172-001 Issue 2, Mar 2019. (CN41633-032)
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Page 2: Table Of Contents
CONTENTS Safety and Care Information ............... 3 Overview ....................3 Quick Start Guide ..................5 Mounting methods and dimensions ............6 4.1. General ..................6 4.2. Titan ..................... 6 4.3. Commander ................11 4.4. Help Point ................... 14 Connections and Installation ..............16 5.1. -
Page 3: Safety And Care Information
The safety instructions for these products are contained in a separate document, no 502-20-0171-001, which is included as a paper copy with every individual telephone and is available online from: https://www.hubbell.com/gai-tronics/en/iom-user-guides Overview This manual describes the voice over internet protocol (VoIP) versions of the... - Page 4 Commander, rugged glass-reinforced polyester handset telephone: Models are available with different casing, keypad and handset options. Help Point handsfree telephone: OPTIONAL REAR ENCLOSURE SPEAKER CALL BUTTONS FRONTPLATE MICROPHONE Models are available with different quantities and styles of call button, with and without integral induction loop and with and without Braille button legends.
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Page 5: Quick Start Guide
Quick Start Guide Full programming and configuration details are contained in the Configuration guide, available from www.hubbell.com/gai-tronics/en/voip-support The factory defaults will generally be sufficient in most cases, but the following steps must be taken as a minimum: • Provide an Ethernet connection and power (either 24-48Vdc or PoE) •... -
Page 6: Mounting Methods And Dimensions
Mounting methods and dimensions 4.1. General IMPORTANT Installation details differ between the product ranges –please make sure you know which product you are installing and refer to the appropriate sections below. Before mounting the telephone, check the cable routing and requirements. Fit gland(s) to the case as follows: 1. - Page 7 4.2.1 Wall mounting 1. Using a suitable tool, punch out 4 holes in the rear enclosure, taking care not to damage or dislodge the plastic bushes. Only four of the eight holes are required - the outer ones are recommended. The inner holes are provided to be compatible with older-style mounting posts, and should be left intact if not used.
- Page 8 4. Ensure that all four plastic flanged bushes are in place and the rear enclosure is screwed tightly to the surface to prevent any water ingress through the punched holes. 5. Complete the installation by making the appropriate connections (section 5.5) and re-fitting the face plate. 4.2.2 Pole mounting Kit No 100-02-0208-001...
- Page 9 2. Attach the pole mounting clamp assemblies to the rear enclosure using the M6 x 25 screws provided, pushing the screws through from inside the phone. 3. Tighten nuts to a torque of 4.5Nm (3.3lb-ft) max. IMPORTANT: avoid the use of power tools. Spinning the nuts too quickly can cause a rapid increase in heat which can cause the nuts to seize as a result of galling or cold-welding.
- Page 10 To flush-mount the telephone to a wall: 1. Prepare a recess (at least 50mm, 2in deep) in the wall according to the dimensions shown. 2. Mark the wall with hole centres based on the dimensions shown (155 x 326mm, 6.1 x 12.84in). If necessary offer the faceplate up to the wall to check alignment.
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Page 11: Commander
4.3. Commander 4.3.1 Wall mounting To ensure weatherproof integrity when wall mounted, external cables should enter the enclosure from the bottom via the 20mm gland entries provided. IMPORTANT: Do not drill any extra holes as this will invalidate your warranty and could result in an unsafe condition. - Page 12 4. Continue the installation by making the appropriate connections (section 5.5). 5. Reconnect the ringer. Secure the telephone Front Casing to the Rear Casing. 4.3.2 Pole mounting Kit No 100-02-0208-001 This accessory is for mounting GAI-Tronics telephones on to the side of round poles of 100mm to 200mm (4 –...
- Page 13 4.3.3 Desk mounting / Rake For horizontal surfaces greater than 150 x 280mm (6 x 11in) use the free-standing desk mounted method below. To provide a 'rake' for convenient operation, the Front Casing may be turned through 180° before it is fitted to the Rear Casing. Thus the cable entries are at the rear of the telephone.
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Page 14: Help Point
4.4. Help Point 4.4.1 Wall/Pole Mounting When wall or pole mounted, Help Point units must be fitted inside a dedicated rear enclosure. The rear enclosure is identical to the Titan enclosure (although usually without a door). Follow the Titan mounting information given in sections 4.2.1 (wall mounting) or 4.2.2 (pole mounting). - Page 15 Note that it is the installer’s responsibility to prevent moisture coming into contact with the electronics and connections on the back of the faceplate. To flush-mount the telephone to a wall: 1. Prepare a recess (at least 50mm, 2in deep) in the wall according to the cut-out dimensions shown.
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Page 16: Connections And Installation
Connections and Installation 5.1. General IMPORTANT THIS PRODUCT CAN CONTAIN HAZARDOUS VOLTAGES. IT IS ESSENTIAL THAT THE WATERPROOF SEAL IS PROPERLY MADE DURING INSTALLATION, TO ENSURE THAT WATER CANNOT GET INTO THE ENCLOSURE. THE INGRESS OF WATER CAN CAUSE ACCESSIBLE PARTS OF THE TELEPHONE TO BECOME LIVE, AND THEREFORE MUST BE PREVENTED AT ALL COSTS. -
Page 17: Important Safety Information
5.2. IMPORTANT SAFETY INFORMATION Please pay particular attention to the following points if hazardous voltages (>48V) are to be connected to either of the control outputs: The circuits that the relay contacts are connected to must be of the same type, i.e. Both mains or both low voltage. It is not permissible to mix the types of circuit connected to these relays. -
Page 18: Titan Installation
warning label, which can be fixed to the front of the telephone, is provided. 5.4. Titan Installation To prepare for installation, open the door (where fitted), then undo the four retaining screws to remove the faceplate from the rear enclosure. A 3mm Allen key is required. - Page 19 Clamp cables by bending tabs Back-box USB port RJ45 Network connector Output connections (under back-box) 48Vdc IP1 IP2 IP3 IP4 Power connections Input connections Clamping position Clamping position for output cables for power and input cables Connection types and ratings: •...
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Page 20: Commander Installation
precautions must be taken to prevent hazardous voltages being applied to these circuits Common AUX 24-48V DC Output 2 (for inputs) Network 1 2 3 4 Output 1 Inputs End view of Connectors 5.6. Commander Installation To prepare for installation, undo the three retaining screws shown to remove the front casing from the rear. -
Page 21: Commander Connections
5.7. Commander Connections Make the appropriate connections as shown on the diagrams below. Input connections Clamping position for Power connections input and power cables Ringer connector M+ M- LOOP W ARNING ! Ringer DO NO T DRIL L AN Y ADDITIONA L HOLES IN THIS CASE USB port Clamping position for... -
Page 22: Help Point Installation
Hookswitch M+ M- LO O P AUX DC supply Common (for inputs) Ringer Handset Inputs Clamp Connection types and ratings: • LAN connection - RJ45 on Cat5 or Cat5e UTP cable • All other connections - 0.14mm² to 2.5mm² (26 to 14awg) for rigid/solid cables, 0.14mm²... -
Page 23: Help Point Connections
mounting method (section 4.4) and mount the rear enclosure first where applicable. Route the required cables through glands as appropriate, and make connections following section 5.9. When fitting mains wiring to this product that is not wholly run within trunking, it is important that the strain relief is correctly installed and tested to ensure there will be no disturbance to the wire terminations. -
Page 24: Cleaning
By choosing GAI-Tronics as your aftercare provider you are ensured of manufacturer expertise and ISO 9001-certified quality control standards throughout the life of the product. We can also supply a full range of accessories including mounting posts, beacons and high-volume sounders. Contact GAI-Tronics for details. https://www.hubbell.com/gai-tronics/en/ VoIP Telephone. -
Page 25: Technical Specifications
Technical Specifications Product features Power supply Power-over-Ethernet, 802.3af compliant (Class 0) via RJ45, both method A and method B, or External power supply: 24-48Vdc, 200mA, except Help Point models being powered from 24Vdc, which require 400mA. Maximum voltage range: 22-50V Hookswitch Electronic with no external moving parts Ringer loudness... - Page 26 Product features Configuration Embedded web server Configuration file download SNTP with timezone and daylight saving Automatic updating via TFTP Password protection Monitoring and SNMPv2 Reporting Automatic fault reporting Handset integrity monitoring Call Diversion Configurable call lists (max 30 entries) Numbers or URIs Divert to next in list if the call fails Environmental limits Temperature:...
- Page 27 Compliance to standards EN 55032 - Electromagnetic compatibility of multimedia equipment - Emission requirements EN 55035 - Electromagnetic compatibility of multimedia equipment - Immunity requirements EN 50121-4 - Railway applications, emission and immunity Federal Communications Commission Statement Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules.
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Page 28: Ce Declaration
CE Declaration A copy of the current CE Declaration of Conformity is available from our website. https://www.hubbell.com/gai-tronics/en/product-certificates-uk GAI-TRONICS A division of Hubbell Ltd. Brunel Drive, Stretton Park Burton on Trent, DE13 0BZ England Tel: 01283 500500, Fax: 01283 500400 https://www.hubbell.com/gai-tronics/en/...
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