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Rugged Autodial Handset
Confidentiality Notice .....................................................................................................................1
Product Overview ............................................................................................................................1
Features and Functions .......................................................................................................................... 1
System Requirements and Limitations ................................................................................................. 1
VoIP Subscriber Tips ............................................................................................................................. 2
Operation .........................................................................................................................................2
Handset Receiver Volume Control ........................................................................................................ 2
Place a Call .............................................................................................................................................. 3
Receive a Call .......................................................................................................................................... 3
Installation ......................................................................................................................................3
General Information ............................................................................................................................... 3
Safety Guidelines .................................................................................................................................. 3
Security Hardware ................................................................................................................................ 4
Conduit Installation Details (Applicable to Models 247-710 and 257-710) ........................................ 4
Models 210-712, 210-712BH, and 210-712BHAC................................................................................. 5
Model 227-710 ......................................................................................................................................... 7
Model 247-710 ......................................................................................................................................... 9
Model 257-710 ....................................................................................................................................... 11
Model 277-710 ....................................................................................................................................... 13
Models 277-712BH and 277-712BHAC ............................................................................................... 15
Flush-mount Installation ..................................................................................................................... 15
Surface-Mount Installation ................................................................................................................. 17
Field Wiring ........................................................................................................................................... 17
Recommended Cable .......................................................................................................................... 17
Power .................................................................................................................................................. 18
Network Cable .................................................................................................................................... 19
Auxiliary I/O ....................................................................................................................................... 19
USB port ................................................................................................................................................ 20
Programming ................................................................................................................................20
VoIP Telephone Setup .......................................................................................................................... 20
VoIP Telephone Initial Network Configuration ................................................................................ 20
GAI-TRONICS 3030 KUTZTOWN RD. READING, PA 19605 USA
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Pub. 42004-546A
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Related Manuals for Hubbell GAI-TRONICS 210-712
Summary of Contents for Hubbell GAI-TRONICS 210-712
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Page 1: Table Of Contents
Pub. 42004-546A G A I - T R O N I C S ® A H U B B E L L C O M P A N Y Rugged Autodial Handset VoIP Telephones A B L E O F O N T E N T S Confidentiality Notice ........................1 Product Overview ..........................1... - Page 2 Table of Contents Pub. 42004-546A Input Contacts ............................21 Output Contacts ............................ 21 Monitoring and Reporting ........................21 Maximum (Handset Receiver) Level Remote Control ..............22 Maintenance ..........................22 Corrective Actions ..........................22 Preventive Maintenance for Model 277-710/-712BH/-712BHAC ............. 22 Cleaning .............................. 22 Prevention ............................
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Page 3: Confidentiality Notice
Pub. 42004-546A G A I - T R O N I C S ® A H U B B E L L C O M P A N Y Rugged Autodial Handset VoIP Telephones Confidentiality Notice This manual is provided solely as an installation, operation, and maintenance guide and contains sensitive business and technical information that is confidential and proprietary to GAI-Tronics. -
Page 4: Voip Subscriber Tips
Pub. 42004-546A Rugged Autodial Handset VoIP Telephones Page 2 of 28 The following VoIP telephones are detailed in this manual: Table 1. Model Chart Model Description 210-712 Corridor VoIP Autodial Telephone with 29-inch armored cord handset. 210-712BH Behavioral Health VoIP Autodial Telephone with 12-inch armored cord handset. -
Page 5: Place A Call
Pub. 42004-546A Rugged Autodial Handset VoIP Telephones Page 3 of 28 Place a Call To place a call: 1. Lift the handset from the cradle to take the telephone off-hook. The programmed number is automatically dialed after approximately one second. 2. -
Page 6: Security Hardware
Pub. 42004-546A Rugged Autodial Handset VoIP Telephones Page 4 of 28 Security Hardware Models 210-712BH/-712BHAC, 227-710, and 277-712BH/-712BHAC are vandal-resistant. The front enclosure or panel of these telephones is attached to its mounting plate or enclosure with security screws. A GAI-Tronics Model 233-001 Security Screwdriver or Torx T-25 security head tip (sold separately) is required to install the security screws. -
Page 7: Models 210-712, 210-712Bh, And 210-712Bhac
Pub. 42004-546A Rugged Autodial Handset VoIP Telephones Page 5 of 28 Models 210-712, 210-712BH, and 210-712BHAC Figure 3. Models 210-712/-712BH/-712BHAC VoIP Autodial Behavioral Telephones Outline and Mounting Detail 1. Use a GAI-Tronics No. 233-001 Security Screwdriver to remove the four tamper-resistant cover-panel screws (see Figure 4). - Page 8 Pub. 42004-546A Rugged Autodial Handset VoIP Telephones Page 6 of 28 5. Connect and configure any desired peripheral devices (see the Auxiliary I/O section). 6. Perform the initial programming of the telephone (see the Programming section). 7. Replace the front cover assembly and fasten using the four security screws removed in Step 1.
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Page 9: Model 227-710
Pub. 42004-546A Rugged Autodial Handset VoIP Telephones Page 7 of 28 Model 227-710 1. Remove the eight security screws from the front panel using a GAI- Tronics No. 233-001Security Screwdriver. 2. Remove the front panel and set it aside. 3. Determine the hole pattern to use for mounting the telephone (see Figure 8). - Page 10 Pub. 42004-546A Rugged Autodial Handset VoIP Telephones Page 8 of 28 : Use silicone sealant or equivalent around and inside all conduit entries. 12. Perform the initial programming of the telephone (see the Programming section). 13. Verify telephone operation by calling to and from another telephone. 14.
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Page 11: Model 247-710
Pub. 42004-546A Rugged Autodial Handset VoIP Telephones Page 9 of 28 Model 247-710 The mounting and cabling instructions for the Model 247-710 Telephone are as follows: 1. Remove the four screws from the front panel. 2. Remove the front panel and set it aside. 3. - Page 12 Pub. 42004-546A Rugged Autodial Handset VoIP Telephones Page 10 of 28 Figure 10. Model 247-710 Mounting Detail P:\Standard IOMs - Current Release\42004 Instr. Manuals\42004-546A.docx 03/20...
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Page 13: Model 257-710
Pub. 42004-546A Rugged Autodial Handset VoIP Telephones Page 11 of 28 Model 257-710 The mounting and cabling instructions for the Model 257-710 Telephone are as follows: 1. Open the front door and remove the four outer screws from the mid-section. 2. - Page 14 Pub. 42004-546A Rugged Autodial Handset VoIP Telephones Page 12 of 28 Figure 12. Model 257-710 Mounting Detail P:\Standard IOMs - Current Release\42004 Instr. Manuals\42004-546A.docx 03/20...
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Page 15: Model 277-710
Pub. 42004-546A Rugged Autodial Handset VoIP Telephones Page 13 of 28 Model 277-710 The mounting and cabling instructions for the Model 277-710 Telephone are as follows: Figure 13. Model 277-710 Outline Drawing 1. Remove the six tamper-resistant screws securing the backbox to the telephone. 2. - Page 16 Pub. 42004-546A Rugged Autodial Handset VoIP Telephones Page 14 of 28 11. Torque the screws to 10–12 in∙lb (1.1–1.4 N∙m). Figure 14. Model 277-710 Cutout Detail Figure 15. Model 277-710 Mounting Detail P:\Standard IOMs - Current Release\42004 Instr. Manuals\42004-546A.docx 03/20...
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Page 17: Models 277-712Bh And 277-712Bhac
Pub. 42004-546A Rugged Autodial Handset VoIP Telephones Page 15 of 28 Models 277-712BH and 277-712BHAC : See the cutout and support framing detail for installation planning (see Figure 18). Figure 16. Models 277-712BH/-712BHAC Behavioral Health Telephone Flush-mount Installation 1. Remove the four screws securing the dust cover to the back of the telephone and remove the dust cover. - Page 18 Pub. 42004-546A Rugged Autodial Handset VoIP Telephones Page 16 of 28 Figure 17. Models 277-712BH/-712BHAC Dust Cover Detail Figure 18. Models 277-712BH/-712BHAC Cutout and Support Framing Detail P:\Standard IOMs - Current Release\42004 Instr. Manuals\42004-546A.docx 03/20...
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Page 19: Surface-Mount Installation
Pub. 42004-546A Rugged Autodial Handset VoIP Telephones Page 17 of 28 Surface-Mount Installation : a GAI-Tronics Model 238-003 stainless-steel surface-mount enclosure (sold separately) is required for surface mount installations. 1. Remove the four screws securing the dust cover to the back of the telephone and discard the dust cover. -
Page 20: Power
Pub. 42004-546A Rugged Autodial Handset VoIP Telephones Page 18 of 28 Figure 19. VoIP Telephone PCB Assembly Power Ground (For Models 210-712BH/-712BHAC, 227-710/-712BH/-712BHAC Only) The enclosures listed must be connected to earth ground: 1. Install a #6 ring lug on the ground conductor. 1. -
Page 21: Network Cable
Pub. 42004-546A Rugged Autodial Handset VoIP Telephones Page 19 of 28 Local Power A separate, isolated, 24 to 48-volt dc power supply is required when PoE is not available (see Table 7 on Page 24 for the recommended optional plug-in power supply). Connect the local 24–48 V dc power source to removable terminal block, P5 (see Figure 19), on the VoIP carrier PCBA. -
Page 22: Usb Port
Pub. 42004-546A Rugged Autodial Handset VoIP Telephones Page 20 of 28 Table 5. Output Contacts—Connector P10 Label Description Common Output 1 Normally Open Output 1 Common Output 2 Normally Open Output 2 USB port The USB port is for GAI-Tronics service personnel only. Make no connection to this port. Programming The network configuration must provide VoIP service (using the SIP protocol) between the desired locations before attempting to configure a GAI-Tronics VoIP telephone. -
Page 23: Input Contacts
Pub. 42004-546A Rugged Autodial Handset VoIP Telephones Page 21 of 28 Input Contacts Each VoIP telephone includes four dry-contact inputs (see the Specifications section for the contact ratings). Each input’s mode is configurable. Inputs can be configured for one of the following modes: •... -
Page 24: Maximum (Handset Receiver) Level Remote Control
Pub. 42004-546A Rugged Autodial Handset VoIP Telephones Page 22 of 28 Maximum (Handset Receiver) Level Remote Control The receiver volume level can be remotely controlled by changing the setting in the configuration file. Refer to the Handset Volume Setting in the Audio Settings section of Pub. 42004-548, for programming instructions (see the Reference Documentation section). -
Page 25: Troubleshooting
Pub. 42004-546A Rugged Autodial Handset VoIP Telephones Page 23 of 28 Troubleshooting Table 6. Troubleshooting Chart Problem Possible Solution Increase the telephone’s volume level in the programming configuration. Low volume Decrease the telephone’s volume level in the programming configuration. High volume •... -
Page 26: Voip Circuit Pcba Pushbuttons
Pub. 42004-546A Rugged Autodial Handset VoIP Telephones Page 24 of 28 VoIP Circuit PCBA Pushbuttons Reset Press the RESET button (see Figure 19 on Page 18) momentarily to warm reboot the telephone. The telephone maintains the current configuration. Factory Use the FACTORY button (see Figure 19 on Page 18) to erase the current configuration and restore the factory default settings as follows: 1. -
Page 27: Reference Documentation
Pub. 42004-546A Rugged Autodial Handset VoIP Telephones Page 25 of 28 Table 8. Replacement Parts by Model Number Part No. Description 10113-020 Handset Assembly with Armored ◼ ◼ ◼ Cord, 15-inch 10113-021 Handset Assembly with Armored ◼ ◼ Cord, 29-inch ®... -
Page 28: Specifications
Pub. 42004-546A Rugged Autodial Handset VoIP Telephones Page 26 of 28 Specifications Electrical Power Network power.............. Power-over-Ethernet, 802.3af compliant (via RJ45) Local power ......................... 24–48 V dc, 6 W Network Topology ........................10/100 BaseT Ethernet Cabling ..................Category 5 or better UTP with RJ45 jacks Addressing ............ - Page 29 Pub. 42004-546A Rugged Autodial Handset VoIP Telephones Page 27 of 28 Weight ............................5.5 lb (2.5 kg) Model 227-710 Construction Enclosure ..........thick-walled cast aluminum with protective gray coating Panel....................0.125-inch brushed aluminum Dimensions ............13.50 H × 9.70 W × 6.15 D in (342.9 × 246.4 × 156.2 mm) Handset/cord ............
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Page 30: Approvals
Pub. 42004-546A Rugged Autodial Handset VoIP Telephones Page 28 of 28 Approvals Models All: Compliance to Standard ....................FCC CFR 47 Part 15 Safety of Information Technology Equipment ..............UL/CSA 60950 Models 227, 257, and 277 only: Enclosure for Electrical Equipment ....................Type 3R : This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. - Page 31 Warranty Equipment. GAI-Tronics warrants for a period of one (1) year from the date of shipment, that any GAI-Tronics equipment supplied hereunder shall be free of defects in material and workmanship, shall comply with the then-current product specifications and product literature, and if applicable, shall be fit for the purpose specified in the agreed upon quotation or proposal document.
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