NETGEAR R6000 User Manual
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NETGEAR R6000 User Manual

NETGEAR R6000 User Manual

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350 East Plumeria Drive
San Jose, CA 95134
USA
March 2013
v1.0
R6000 WiFi Router
User M anual
NOTE: This document is for certification
purposes. Images are for position only and may
differ from the actual product.

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  • Page 1 R6000 WiFi Router User M anual NOTE: This document is for certification purposes. Images are for position only and may differ from the actual product. 350 East Plumeria Drive San Jose, CA 95134 March 2013 v1.0...
  • Page 2 Trademarks NETGEAR, the NETGEAR logo, and Connect with Innovation are trademarks and/or registered trademarks of NETGEAR, Inc. and/or its subsidiaries in the United States and/or other countries. Information is subject to change without notice. ©2013 NETGEAR, Inc. All rights reserved.

  • Page 3: Table Of Contents

    NETGEAR genie Setup ........
  • Page 4 R6000 WiFi Router Change the MTU Size ........34 LAN Setup .
  • Page 5 R6000 WiFi Router View Router Status......... . . 76 Router Information .
  • Page 6 R6000 WiFi Router Internet or Ethernet Port LEDs Are Off......111 Wireless LEDs Are Off ........111 The Push 'N' Connect (WPS) Button Blinks Amber .

  • Page 7: Chapter 1 Hardware Setup

    Hardware Setup G et t i ng to k now your router The NETGEAR WiFi Router is compatible with the latest WiFi devices, and is backward compatible with 802.11 a/b/g and n devices. If you already set up your router, you can skip this chapter. If you have not done that yet, this chapter covers the hardware setup.

  • Page 8: Unpack Your Router

    Category 5 (Cat 5) Ethernet cable • Installation guide with cabling and router setup instructions If any parts are incorrect, missing, or damaged, contact your NETGEAR dealer. Keep the carton and original packing materials, in case you return the product for repair. Hardware Features Before you cable your router, take a moment to become familiar with the front, side, and back panels and the label.

  • Page 9: Front And Side Panel

    • Blinking amber. The firmware is upgrading, or the Restore Factory Settings button was pressed. • Solid green. The router is ready. • Blinking green. The firmware is corrupted. See www.netgear.com/support. • Off. Power is not supplied to the router. Internet •...

  • Page 10: Rear Panel

    R6000 WiFi Router The WiFi and WPS buttons toggle the WiFi and WPS functions on and off. • WiFi On/Off button. Pressing and holding this button for 2 seconds turns on and off the 2.4 GHz and 5 GHz wireless radios. If the Wireless LED is lit, the wireless radios are on.

  • Page 11: Label

    R6000 WiFi Router Label The label on the bottom of the router shows the WPS PIN, login information, MAC address, and serial number. Default access information Preset WiFi Serial number and password MAC address Figure 4. The label shows unique information about your router...

  • Page 12: Chapter 2 Getting Started

    Getting Started Con ne ct i ng to the router This chapter explains how to use NETGEAR genie to set up your router after you complete cabling as described in the installation guide. This chapter contains the following sections: •...

  • Page 13: Router Setup Preparation

    R6000 WiFi Router Router Setup Preparation You can set up your router with the NETGEAR genie automatically, or you can use the genie menus and screens to set up your router manually. Before you start the setup process, get your ISP information and make sure the computers and devices in the network have the settings described here.

  • Page 14: Netgear Genie Setup

    R6000 WiFi Router NETGEAR genie Setup NETGEAR genie runs on any device with a web browser. Installation and basic setup takes about 15 minutes to complete.  To use NETGEAR genie to set up your router: Turn the router on by pressing the On/Off button.

  • Page 15: Use Netgear Genie After Installation

    R6000 WiFi Router Use NETGEAR genie after Installation When you first set up your router, NETGEAR genie automatically starts when you launch an Internet browser on a computer that is connected to the router. If you want to view or change settings for the router, you can use genie again.

  • Page 16: Dashboard (Basic Home Screen)

    Chapter 9, Advanced Settings. You need a solid understanding of networking to use this tab. • Help & Support. Visit the NETGEAR support site for information, help, and product documentation. These links work once you have an Internet connection. Getting Started...

  • Page 17: Join Your Wireless Network

    Wi-Fi Protected Setup (WPS) lets you connect to a secure WiFi network without typing its password. Instead, press a button or enter a PIN. NETGEAR calls WPS Push 'N' Connect. Some older WiFi equipment is not compatible with WPS. WPS works only with WPA2 or WPA wireless security.

  • Page 18: Netgear Genie App And Mobile Genie App

    NETGEAR genie App and Mobile genie App The genie app is the easy dashboard for managing, monitoring, and repairing your home network. See the NETGEAR genie App User Manual for details about the genie apps. Retrieve wireless password About genie...

  • Page 19: Chapter 3 Netgear Genie Basic Settings

    NETGEAR genie Basic Settings Your Internet connection and WiFi net work This chapter contains the following sections: • Internet Setup • Parental Controls • Basic Wireless Settings • Set Up a Guest Network • View Attached Devices For information about the ReadySHARE feature on the Basic Home tab, see...

  • Page 20: Internet Setup

    The default settings usually work fine. If you have problems with your connection, check the ISP settings. Click Apply. Your settings are saved. Click Test to test your Internet connection. If the NETGEAR website does not display within 1 minute, see Chapter 10, Troubleshooting. NETGEAR genie Basic Settings...

  • Page 21: Internet Setup Screen Fields

    R6000 WiFi Router Internet Setup Screen Fields The following descriptions explain all of the possible fields in the Internet Setup screen. The fields that display in this screen depend on whether tan ISP login is required. Does Your Internet connection require a login? Answer either yes or no.

  • Page 22: Parental Controls

    To set up Live Parental Controls: Select Parental Controls on the Dashboard screen. Click either the Windows Users or Mac Users button. Follow the onscreen instructions to download and install the NETGEAR Live Parental Controls Management utility. NETGEAR genie Basic Settings...
  • Page 23 R6000 WiFi Router After installation, Live Parental Controls automatically starts. Click Next, read the note, and click Next again to proceed. Because Live Parental Controls uses free OpenDNS accounts, you are prompted to log in or create a free account.

  • Page 24: Basic Wireless Settings

    R6000 WiFi Router After you log on or create your account, the filtering level screen displays: Select the radio button for the filtering level that you want and click Next. Click the Take me to the status screen button. Parental controls are now set up for the router. The dashboard shows Parental Controls as Enabled.
  • Page 25 R6000 WiFi Router NETGEAR recommends that you do not change your preset security settings. If you change your preset security settings, make a note of the new settings and store it in a safe place where you can easily find it.

  • Page 26: Wireless Settings Screen Fields

    Security Options. The router comes with unique preset wireless security. These settings are on the product label. NETGEAR recommends that you use preset security so that you can refer to the label if you forget the WiFi password. However, you can change the security option and passphrase.

  • Page 27: Change The Wireless Security Option

    For help with WPA settings on your wireless computer or device, see the instructions that came with your product. Change the Wireless Security Option NETGEAR recommends that you do not disable security.  To change the WPA settings: Select Basic >...

  • Page 28: Set Up A Guest Network

    R6000 WiFi Router Set Up a Guest Network A guest network allows visitors at your home to use the Internet without revealing your wireless security key. You can add a guest network to each wireless network: 2.4 GHz b/g/n and 5.0 GHz a/n.

  • Page 29: View Attached Devices

    R6000 WiFi Router View Attached Devices Use the Attached Device screen to view all computers or devices that are currently connected to your network.  To go to the Attached Devices screen: From the Basic Home screen, select Attached Devices.

  • Page 30: Chapter 4 Netgear Genie Advanced Home

    NETGEAR genie Advanced Home Sp eci f y custom set t i ngs This chapter contains the following sections: • NETGEAR genie Advanced Home Screen • Internet Connection Setup Wizard • WAN Setup • LAN Setup • WPS Wizard for WiFi Connections •...

  • Page 31: Netgear Genie Advanced Home Screen

    R6000 WiFi Router NETGEAR genie Advanced Home Screen The genie Advanced Home dashboard presents status information. The content is the same as what is on the Router Status screen available from the Administration menu. The genie Advanced Home screen is shown in the following figure:...

  • Page 32: Wan Setup

    R6000 WiFi Router The Setup Wizard searches your Internet connection for servers and protocols to determine your ISP configuration. WAN Setup The WAN Setup screen lets you configure a DMZ (demilitarized zone) server, change the maximum transmit unit (MTU) size, and enable the router to respond to a ping on the WAN (Internet) port.

  • Page 33: Default Dmz Server

    R6000 WiFi Router allows your router to be discovered. Do not select this check box unless you have a specific reason. • Disable IGMP Proxying. IGMP proxying allows a computer on the local area network (LAN) to receive the multicast traffic it is interested in from the Internet. If you do not need this feature, you can select this check box to disable it.

  • Page 34: Change The Mtu Size

    “fragmented” to accommodate the device with the smallest MTU. The best MTU setting for NETGEAR equipment is often just the default value. In some situations, changing the value fixes one problem but causes another. Leave the MTU unchanged unless one of these situations occurs: •...

  • Page 35: Lan Setup

    R6000 WiFi Router Table 2. Common MTU sizes (Continued) Application 1472 Maximum size to use for pinging. (Larger packets are fragmented.) 1468 Used in some DHCP environments. 1460 Usable by AOL if you do not have large email attachments, for example.

  • Page 36: Lan Setup Screen Settings

    R6000 WiFi Router  To change the LAN settings: Select Advanced > Setup > LAN Setup. Enter the settings that you want to customize. These settings are described in the following section, LAN Setup Screen Settings. Click Apply. Your changes are saved.

  • Page 37: The Role Of The Router As A Dhcp Server

    R6000 WiFi Router RIP-2 carries more information. Both RIP-2B and RIP-2M send the routing data in RIP-2 format. RIP-2B uses subnet broadcasting. RIP-2M uses multicasting. Use Router as DHCP Server For most home networks, this check box is selected so that the router acts as a Dynamic Host Configuration Protocol (DHCP) server.

  • Page 38: Address Reservation

    R6000 WiFi Router  To use disable the DHCP Server feature in the router: Select Advanced > Setup > LAN Setup. Clear the Use Router as DHCP Server check box. Click Apply. (Optional) If this service is disabled and no other DHCP server is on your network, set your computer IP addresses manually so that the can access the router.

  • Page 39: Quality Of Service (Qos) Setup

    R6000 WiFi Router The following screen lets you select the method for adding the WPS client (a wireless device or computer). You can use either the push button or PIN method. Select either Push Button or PIN Number. • To use the push button method, either click the WPS button on this screen, or press the WPS button on the side of the router.

  • Page 40: Set Up Qos For Internet Access

    R6000 WiFi Router the client running that application have to have WMM enabled. Legacy applications that do not support WMM and applications that do not require QoS, are assigned to the best effort category, which receives a lower priority than voice and video. WMM QoS is enabled by default.
  • Page 41 R6000 WiFi Router The QoS Priority Rule list displays. You can edit or delete a rule by selecting its radio button and clicking either the Edit or Delete button. You can also delete all the rules by clicking the Delete All button.
  • Page 42 R6000 WiFi Router QoS for a Router LAN Port  To create a QoS policy for a device connected to one of the router’s LAN ports: Select Advanced > Setup > QoS Setup. Select the Turn Internet Access QoS On check box.
  • Page 43 R6000 WiFi Router From the Priority Category list, select MAC Address. If the device to be prioritized appears in the MAC Device List, select its radio button. The information from the MAC Device List populates the policy name, MAC Address, and Device Name fields.

  • Page 44: Chapter 5 Usb Storage

    View a USB Device Attached to the Router • USB Storage Device Network and Access Settings • Available Network Folders • Specify Approved USB Devices For information about using the ReadySHARE Printer feature, see Chapter 6, ReadySHARE Printer. For more about ReadySHARE features, visit www.netgear.com/readyshare.

  • Page 45: Connect A Usb Storage Device To The Router

    R6000 WiFi Router Connect a USB Storage Device to the Router ReadySHARE lets you access and share or a USB drive connected the router USB port. If your USB device has special drivers, it is not compatible.  To connect a USB storage device: Insert your USB storage device into the USB port on the rear panel of the router.
  • Page 46 R6000 WiFi Router  To access the USB device from a Windows computer: Use any of these methods to access the USB device: • Select Start > Run. Enter \\readyshare in the dialog box and click OK. • Open a browser and enter \\readyshare in the address bar.

  • Page 47: File-Sharing Scenarios

    R6000 WiFi Router  To access the USB drive with FTP from a remote computer: Make sure that the FTP check box is selected in the Access Method section of the USB Storage (Advanced Settings) screen (see USB Storage Device Network and Access Settings on page 50).

  • Page 48: Store Files In A Central Location For Printing

    R6000 WiFi Router If you want to specify read-only access or to allow access from the Internet, see Storage Device Network and Access Settings on page 50. Store Files in a Central Location for Printing This scenario is for a family that has one high-quality color printer directly attached to a computer, but not shared on the local area network (LAN).

  • Page 49: View A Usb Device Attached To The Router

    R6000 WiFi Router View a USB Device Attached to the Router  To view basic information about the USB storage device: Select Basic > ReadySHARE. By default, the Basic radio button is selected, and the screen displays a USB storage device if it is attached to the router USB port.

  • Page 50: Usb Storage Device Network And Access Settings

    R6000 WiFi Router USB Storage Device Network and Access Settings You can set up the device name, workgroups, and network folders for your USB device.  To view or change the USB storage advanced settings: Select Advanced > USB Storage > Advanced Settings.

  • Page 51: Available Network Folders

    R6000 WiFi Router Available Network Folders You can view or change the network folders on the USB storage device.  To view network folders: Select Advanced > USB Storage > Advanced Settings. Scroll down to the Available Networks Folder section of the screen.
  • Page 52 R6000 WiFi Router  To add a network folder: Select Advanced > ReadySHARE. Click Edit. Click Create Network Folder. If the Add a Network Folder screen does not display, your web browser might be blocking pop-ups. If it is, then change the browser settings to allow pop-ups.

  • Page 53: Specify Approved Usb Devices

    R6000 WiFi Router Specify Approved USB Devices For more security, you can set up the router to share only approved USB devices.  To set up approved USB devices: Select Advanced > Advanced Setup > USB Settings. Click the Approved Devices button.

  • Page 54: Chapter 6 Readyshare Printer

    ReadySHARE Printer is compatible with Macs and Windows computers. It lets you connect a USB printer to the router’s USB port, and access it wirelessly. This chapter contains the following sections: • ReadySHARE Printer • USB Control Center Utility For more about ReadySHARE features, visit www.netgear.com/readyshare.

  • Page 55: Readyshare Printer

    On each computer that will share the printer, download the NETGEAR USB Control Center utility. The NETGEAR USB utility has a Mac version and a Windows version, which you can access in two different ways: •...
  • Page 56 R6000 WiFi Router Follow the instructions to install the NETGEAR USB Control Center utility. Select the language. The first time you access the utility, you are asked to select the printer. ReadySHARE Printer...
  • Page 57 R6000 WiFi Router Select the printer and click the Connect button. Once the connection is established, the status changes to Manually connected by xxx. You can click the Disconnect button at any time to release the connection. The status then changes to Available.
  • Page 58 R6000 WiFi Router • You can set the value for the default time-out time from the Tools > Control Center - Configuration screen. • The USB Control Center utility must be running for the computer to be able to print to the USB printer attached to the router.

  • Page 59: Usb Control Center Utility

    When you launch the USB Control Center Utility, a screen similar to the following displays: Figure 8. NETGEAR USB Control Center utility The main screen shows a device icon, the description for this USB device, and its status. Available. The device is available from the computer that you are using.

  • Page 60: Control Center Configuration

    R6000 WiFi Router Control Center Configuration  To use the Control Center Configuration screen: Select Tools > Configuration. Specify the following settings: • Automatically execute when logging on Windows. Enable this utility to start automatically when you are logged in to Windows.

  • Page 61: Scan With A Multifunction Printer

    R6000 WiFi Router Once the printer shows Available status, it is no longer grayed out in a Paused state in the Windows Printers and Faxes window. Figure 9. Printers and Faxes screen This USB printer is ready. The utility does not need to hold the connection of this USB printer.

  • Page 62: Chapter 7 Security

    Security Custom ize the Firewa ll S et t ings This chapter explains how to use the basic firewall features of the router to prevent objectionable content from reaching the computers and devices on your network. This chapter includes the following sections: •...

  • Page 63: Keyword Blocking Of Http Traffic

    R6000 WiFi Router Keyword Blocking of HTTP Traffic Use keyword blocking to prevent certain types of HTTP traffic from accessing your network. The blocking can be always or according to a schedule.  To set up keyword blocking: Select Advanced > Security > Block Sites.

  • Page 64: Block Services (Port Filtering)

    R6000 WiFi Router Block Services (Port Filtering) Services are functions that server computers perform at the request of client computers. For example, web servers serve web pages, time servers serve time and date information, and game hosts serve data about other players’ moves. When a computer on the Internet sends a request for service to a server computer, the requested service is identified by a service or port number.

  • Page 65: Port Triggering To Open Incoming Ports

    R6000 WiFi Router The Block Services Setup screen displays: From the Service Type list, select the application or service to allow or block. The list displays several common services, but you are not limited to these choices. To add any additional services or applications that do not already appear, select User Defined.

  • Page 66: Port Forwarding To Permit External Host Communications

    R6000 WiFi Router You open an IRC client program to start a chat session on your computer. Your IRC client composes a request message to an IRC server using a destination port number of 6667, the standard port number for an IRC server process. Your computer then sends this request message to your router.

  • Page 67: How Port Forwarding Differs From Port Triggering

    R6000 WiFi Router 192.168.1.123.” The following sequence shows the effects of the port forwarding rule you have defined: The user of a remote computer opens a browser and requests a web page from www.example.com, which resolves to the public IP address of your router. The remote...

  • Page 68: Set Up Port Forwarding To Local Servers

    R6000 WiFi Router Set Up Port Forwarding to Local Servers The port forwarding feature lets you allow certain types of incoming traffic to reach servers on your local network. For example, you might want to make a local web server, FTP server, or game server visible and available to the Internet.

  • Page 69: Edit Or Delete A Port Forwarding Entry

    R6000 WiFi Router  To add a custom service: Select Advanced > Advanced Setup > Port Forwarding/Port Triggering. Select the Port Forwarding radio button as the service type. Click the Add Custom Service button. In the Service Name field, enter a descriptive name.

  • Page 70: Set Up Port Triggering

    R6000 WiFi Router  To make a local web server public: Assign your web server either a fixed IP address or a dynamic IP address using DHCP address reservation. In this example, your router always gives your web server an IP address of 192.168.1.33.
  • Page 71 R6000 WiFi Router  To enable port triggering: Select Advanced > Advanced Setup > Port Forwarding/Port Triggering. Select the Port Triggering radio button. Clear the Disable Port Triggering check box. Note: If the Disable Port Triggering check box is selected after you configure port triggering, port triggering is disabled.

  • Page 72: Schedule Blocking

    R6000 WiFi Router • Any (the default), allows any computer on the Internet to use this service. • Single address restricts the service to a particular computer. Select the service type, either TCP or UDP or both (TCP/UDP). If you are not sure, select TCP/UDP.

  • Page 73: Security Event Email Notifications

    R6000 WiFi Router Security Event Email Notifications To receive logs and alerts by email, provide your email information in the E-mail screen, and specify which alerts you want to receive and how often.  To set up email notifications: Select Advanced > Security > E-mail.

  • Page 74: Chapter 8 Administration

    Administration M a nage you r net work This chapter describes the router settings for administering and maintaining your router and home network. This chapter includes the following sections: • Upgrade the Router Firmware • View Router Status • View Logs of Web Access or Attempted Web Access •...

  • Page 75: Upgrade The Router Firmware

    R6000 WiFi Router Upgrade the Router Firmware The router firmware (routing software) is stored in flash memory. You can update the firmware from the Administration menu on the Advanced tab. You might see a message at the top of the genie screens when new firmware is available for your product.

  • Page 76: View Router Status

    R6000 WiFi Router View Router Status  To view router status and usage information: Select Advanced Home or select Administration > Router Status. Router Information Hardware Version. The router model. Firmware Version. The version of the router firmware. It changes if you upgrade the router firmware.
  • Page 77 IP Subnet Mask. The IP subnet mask used by the Internet (WAN) port of the router. Domain Name Server. The Domain Name Server addresses used by the router. A Domain Name Server translates human-language URLs such as www.netgear.com into IP addresses.

  • Page 78: Wireless Settings (2.4 Ghz)

    R6000 WiFi Router Connection Status Button  To view the Internet connection status: Select Advanced Home or select Administration > Router Status. In the Internet Connection pane, click the Connection Status button. The following information displays: • IP Address. The IP address that is assigned to the router.

  • Page 79: View Logs Of Web Access Or Attempted Web Access

    R6000 WiFi Router Region. The geographic region where the router is being used. It might be illegal to use the wireless features of the router in some parts of the world. Channel. The operating channel of the wireless port being used. The default channel is Auto.

  • Page 80: Manage The Configuration File

    R6000 WiFi Router • Target address. The name or IP address of the website or news group visited or to which access was attempted. • Action. Whether the access was blocked or allowed. To refresh the log screen, click the Refresh button.

  • Page 81: Erase The Current Configuration Settings

    R6000 WiFi Router WARNING! Do not interrupt the reboot process. Erase the Current Configuration Settings You can use the Erase button to erase the configuration and restore the factory default settings. You might want to do this if you move the router to a different network or if you changed the password and have forgotten what it is.

  • Page 82: Password Recovery

    R6000 WiFi Router Password Recovery NETGEAR recommends that you enable password recovery if you change the password for the router user name admin. Then you can recover the password if it is forgotten. This recovery process is supported in Internet Explorer, Firefox, and Chrome browsers, but not in the Safari browser.

  • Page 83: Chapter 9 Advanced Settings

    Advanced Settings S et t i ng up u nique s it uat ion s This chapter describes the advanced features of your router. Networking knowledge is needed to implement some of these features. This chapter includes the following sections: •...

  • Page 84: Advanced Wireless Settings

    R6000 WiFi Router Advanced Wireless Settings You can use this screen to turn the wireless radio on and off, to specify WPS settings, to use AP mode, and to set up a wireless access list. The Fragmentation Length, CTS/RTS Threshold, and Preamble Mode options in this screen are reserved for wireless testing and advanced configuration only.

  • Page 85: Set Up A Wireless Schedule

    R6000 WiFi Router Set Up a Wireless Schedule You can use this feature to turn off the wireless signal from your router at times when you do not need a wireless connection. For example, you could turn it off for the weekend if you leave town.

  • Page 86: Set Up A Wireless Access List By Mac Address

    (Optional) Select or clear the Keep Existing Wireless Settings check box. By default, the Keep Existing Wireless Settings check box is selected. NETGEAR recommends that you leave this check box selected. If you clear this check box, the next time a new wireless client uses WPS to connect to the router, the router wireless settings change to an automatically generated random SSID and security key.

  • Page 87: Wireless Access Point (Ap)

    R6000 WiFi Router Tip: You can copy and paste the MAC addresses from the Attached Devices screen into the MAC Address field of this screen. To do this, use each wireless computer to join the wireless network. The computer should then appear in the Attached Devices screen.
  • Page 88 Note: If the other router or gateway in your network also has wireless capability, NETGEAR recommends that you use wireless settings on your router that are different from those on the other router or gateway to avoid interference. You could also disable the wireless radio on the other router or gateway and use your router only for wireless client access.

  • Page 89: Wireless Distribution System (Wds)

    R6000 WiFi Router Wireless Distribution System (WDS) You can set the router up to be used as a wireless base station or a wireless repeater in a wireless distribution system (WDS). A WDS lets you expand a wireless network through multiple access points.

  • Page 90: Set Up The Base Station

    R6000 WiFi Router station in either radio band and use the other radio band as a wireless router or wireless base station, dual-band concurrent mode is not affected. For you to set up a wireless network with WDS, both access points have to meet the following conditions: •...

  • Page 91: Set Up A Repeater

    Note: If you are using the router as the base station with a non-NETGEAR router as the repeater, you might need to change more configuration settings. In particular, you should disable the DHCP server function on the access point that is the repeater.

  • Page 92: Dynamic Dns

    R6000 WiFi Router This IP address has to be in the same subnet as the base station, but different from the LAN IP address of the base station. (Optional) Select the Disable Wireless Client Association check box to prevent wireless clients from associating with the repeater and allowing LAN client associations only.

  • Page 93: Static Routes

    R6000 WiFi Router  To set up Dynamic DNS: Select Advanced > Advanced Setup > Dynamic DNS. Register for an account with one of the Dynamic DNS service providers whose URLs are in the Service Provider list. For example, for DynDNS.org, select www.dyndns.org.
  • Page 94 R6000 WiFi Router In this case you have to define a static route, telling your router that 134.177.0.0 should be accessed through the ISDN router at 192.168.1.100. In this example: • The Destination IP Address and IP Subnet Mask fields specify that this static route applies to all 134.177.x.x addresses.

  • Page 95: Remote Management

    R6000 WiFi Router • Click the Edit button. The Static Routes screen adjusts. a. Edit the route information. b. Click the Apply button. • Click the Delete button. The route is removed from the table. Remote Management The remote management feature lets you access your router over the Internet to view or change its settings.

  • Page 96: Universal Plug And Play

    R6000 WiFi Router • To allow access from a single IP address on the Internet, select Only This Computer. Enter the IP address that will be allowed access. • To allow access from a range of IP addresses on the Internet, select IP Address Range.

  • Page 97: Ipv6

    R6000 WiFi Router By default, this check box is selected. UPnP for automatic device configuration can be enabled or disabled. If the Turn UPnP On check box is cleared, the router does not allow any device to automatically control the resources, such as port forwarding (mapping), of the router.

  • Page 98: Requirements For Entering Ipv6 Addresses

    R6000 WiFi Router • If you are not sure, select Auto Detect so that the router detects the IPv6 type that is in use. • If your Internet connection does not use PPPoE, DHCP, or fixed, but is IPv6, select Auto Config.

  • Page 99: Ipv6 Auto Config

    R6000 WiFi Router • Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired for the router’s WAN (or Internet) interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available.

  • Page 100: Ipv6 6To4 Tunnel

    R6000 WiFi Router • Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired for the router’s WAN (or Internet) interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available.

  • Page 101: Ipv6 Pass Through

    R6000 WiFi Router The screen adjusts: The router automatically detects the information in the following fields: • Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired for the router’s WAN (or Internet) interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address.

  • Page 102: Ipv6 Fixed

    R6000 WiFi Router  To set up a pass-through IPv6 Internet connection: Select Advanced > Advanced Setup > IPv6. The IPv6 screen displays. In the Internet Connection Type list, select Pass Through. The screen adjusts, but no additional fields display.

  • Page 103: Ipv6 Dhcp

    R6000 WiFi Router Note: If you do not specify the DNS servers, the router uses the DNS servers that are configured for the IPv4 Internet connection on the Internet Setup screen. (See Internet Setup on page 20.) Specify how the router assigns IPv6 addresses to the devices on your home network (the LAN) by selecting one of the following radio buttons: •...

  • Page 104: Ipv6 Pppoe

    R6000 WiFi Router • Router’s IPv6 Address on LAN. This field shows the IPv6 address that is acquired for the router’s LAN interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available.
  • Page 105 R6000 WiFi Router The screen adjusts: The router automatically detects the information in the following fields: • Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired for the router’s WAN (or Internet) interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address.

  • Page 106: Traffic Meter

    R6000 WiFi Router • Use DHCP Server. This method passes more information to LAN devices, but some IPv6 systems might not support the DHCv6 client function. • Auto Config. This is the default setting. (Optional) Select the Use This Interface ID check box, and specify the interface ID that you want to be used for the IPv6 address of the router’s LAN interface.
  • Page 107 R6000 WiFi Router (Optional) If your ISP charges an amount of extra data volume when you make a new connection, enter the extra data volume in MB in the Round up data volume for each connection by field. In the Traffic Counter section, set the traffic counter to begin at a specific time and date.

  • Page 108: Chapter 10 Troubleshooting

    Troubleshooting This chapter provides information to help you diagnose and solve problems you might have with your router. If you do not find the solution here, check the NETGEAR support site at http://support.netgear.com for product and contact information. This chapter contains the following sections: •...

  • Page 109: Quick Tips

    R6000 WiFi Router Quick Tips This section describes tips for troubleshooting some common problems. Sequence to Restart Your Network When you need to restart your network, follow this sequence: Turn off and unplug the modem. Turn off the router. Plug in the modem and turn it on. Wait 2 minutes.

  • Page 110: Troubleshoot With The Leds

    Make sure that the power cord is securely connected to your router and that the power adapter is securely connected to a functioning power outlet. • Check that you are using the 12V DC, 5A power adapter that NETGEAR supplied for this product. •...

  • Page 111: Leds Never Turn Off

    R6000 WiFi Router LEDs Never Turn Off When the router is turned on, the LEDs turn on for about 10 seconds and then turn off. If all the LEDs stay on, there is a fault within the router. If all LEDs are still on 1 minute after power-up: •...

  • Page 112: Cannot Log In To The Router

    Make sure that Caps Lock is off when you enter this information. • If you are attempting to set up your NETGEAR router as an additional router behind an existing router in your network, consider replacing the existing router. NETGEAR does not support such a configuration.
  • Page 113 R6000 WiFi Router Check that an IP address is shown for the Internet port. If 0.0.0.0 is shown, your router has not obtained an IP address from your ISP. If your router cannot obtain an IP address from the ISP, you might need to force your cable or DSL modem to recognize your new router by restarting your network.

  • Page 114: Troubleshoot Pppoe

    R6000 WiFi Router Troubleshoot PPPoE If you are using PPPoE, try troubleshooting your Internet connection.  To troubleshoot a PPPoE connection: Select Administration > Router Status. Click Connection Status. Check the Connection Status display to see if your PPPoE connection is up and working.

  • Page 115: Changes Not Saved

    R6000 WiFi Router Changes Not Saved If the router does not save the changes you make in the router interface, check the following: • When entering configuration settings, always click the Apply button before moving to another screen or tab, or your changes are lost.

  • Page 116: Troubleshoot Your Network Using The Ping Utility

    R6000 WiFi Router Troubleshoot Your Network Using the Ping Utility Most network devices and routers contain a ping utility that sends an echo request packet to the designated device. The device then responds with an echo reply. You can easily troubleshoot a network is easy using the ping utility in your computer or workstation.

  • Page 117: Test The Path From Your Computer To A Remote Device

    R6000 WiFi Router Test the Path from Your Computer to a Remote Device After verifying that the LAN path works correctly, test the path from your computer to a remote device. From the Windows toolbar, click the Start button, and then select Run.

  • Page 118: Appendix A Supplemental Information

    Supplemental Information This appendix covers the following topics: • Factory Settings • Technical Specifications...

  • Page 119: Factory Settings

    R6000 WiFi Router Factory Settings You can return the router to its factory settings. Use the end of a paper clip or a similar object to press and hold the Reset button on the back of the router for at least 7 seconds. The router resets, and returns to the factory configuration settings shown in the following table.
  • Page 120 R6000 WiFi Router Table 3. Factory default settings (Continued) Feature Default behavior Wireless Wireless communication Enabled SSID name See router label Security WPA2-PSK (AES) Broadcast SSID Enabled Transmission speed Auto Country/region United States in the US; otherwise varies by region...

  • Page 121: Technical Specifications

    R6000 WiFi Router Technical Specifications Table 4. R6000 Router specifications Feature Description Data and routing protocols TCP/IP, RIP-1, RIP-2, DHCP, PPPoE, PPTP, Bigpond, Dynamic DNS, UPnP, and SMB Power adapter • North America: 120V, 60 Hz, input • UK, Australia: 240V, 50 Hz, input •...

  • Page 122: Appendix B Notification Of Compliance

    FCC Declaration of Conformity We, NETGEAR, Inc., 350 East Plumeria Drive, San Jose, CA 95134, declare under our sole responsibility that the R6000 WiFi Router complies with Part 15 Subpart B of FCC CFR47 Rules. Operation is subject to the following two conditions: •...
  • Page 123 Canadian Department of Communications Radio Interference Regulations This digital apparatus (R6000 WiFi Router) does not exceed the Class B limits for radio-noise emissions from digital apparatus as set out in the Radio Interference Regulations of the Canadian Department of Communications.
  • Page 124 Interference Reduction Table The following table shows the recommended minimum distance between NETGEAR equipment and household appliances to reduce interference (in feet and meters).

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