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Troubleshooting
Most laundering problems are easily solved if you understand the cause. Check the following
list for laundry problems you may have and their possible causes. Also, refer to the next page
for information about the washer and how to fix some simple problems without calling for
service. If you still need help, see "Requesting Assistance or Service" on page 19.
Common laundry problems
PROBLEM
Brown, yellow
stains
Dye transfer
Gray whites,
dingy colors
Greasy looking
spots
Lint
Load too wet
after spin
Shrinking
Snags, rips and
holes
Stiff, rough
fabrics
Wrinkling
Yellow areas
(from body oils)
CAUSE
•
Chlorine staining
•
Iron in water heater or pipes
•
Iron and manganese in water
•
Improper sorting
•
Load not immediately removed from washer after end of cycle
•
Improper sorting
•
Water temperature too low
•
Not enough detergent
•
Using soap in very hard water (use detergent in hard water)
•
Fabric softener poured directly on clothes
•
Not enough detergent
•
Improper sorting
•
Paper or tissue in pockets
•
Pilling being mistaken for lint
•
Overloading
•
Not enough detergent
•
Cold rinses
•
Cycle stopped before spinning is complete
•
Fabric type (some knits stretch during manufacturing –
laundering returns fabric to original size)
•
Care label directions not followed
•
Items damaged before washing
•
Misuse of chlorine bleach (do not pour directly on clothes)
•
Sharp items not removed from pockets
•
Overloading
•
Fasteners not fastened
•
Using soap in very hard water (use detergent in hard water)
•
Not enough detergent
•
Line drying
•
Overloading (leave more room for permanent press and knits)
•
Load not immediately removed from washer after cycle
•
Warm rinse water
•
Fabric cycle selection incorrect
•
Water temperature too low
•
Not enough detergent
17
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