Epson C11CE28401 User Manual
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Epson C11CE28401 User Manual

Epson C11CE28401 User Manual

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WF-R5190 User's Guide

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Summary of Contents for Epson C11CE28401

  • Page 1 WF-R5190 User's Guide...

  • Page 3: Table Of Contents

    Changing the Eco Settings ......................22 Changing the Sleep Timer Settings ....................23 Changing the Power Off Timer Settings ..................24 Epson Connect Solutions for Smartphones, Tablets, and More ............25 Using Epson Email Print ....................... 25 Using the Epson iPrint Mobile App ....................26 Using Epson Remote Print ......................
  • Page 4 Changing a Wi-Fi Connection to a Wired Network Connection............39 Connecting to a New Wi-Fi Router ....................40 Disabling Wi-Fi Features ....................... 40 Enabling Epson Universal Print Driver (PCL) or PostScript Printing............ 42 Selecting PDL (Page Description Language) Settings ............... 42 PDL Print Configuration Options....................43 Selecting Printer Language and Interface Settings ................
  • Page 5 Selecting Printing Preferences - OS X..................105 Printing Preferences - OS X....................106 Printing Your Document or Photo - OS X..................107 Checking Print Status - OS X ....................107 Printing with the Epson Universal Print Driver - Windows..............109...
  • Page 6 Synchronizing Printer Settings - Epson Universal Print Driver - Windows ........113 Selecting Basic Print Settings - Epson Universal Print Driver - Windows ........114 Selecting Additional Layout and Print Options - Epson Universal Print Driver - Windows ... 117 Selecting Maintenance Options - Epson Universal Print Driver - Windows........119 Extended Settings - Epson Universal Print Driver - Windows ..........
  • Page 7 Printing with Expended Color Ink Packs - Windows ..............156 Printing with Expended Color Ink Packs - OS X................156 Conserving Low Black Ink with Windows ..................158 Replacing the Maintenance Box....................... 158 Adjusting Print Quality..........................161 Print Head Maintenance........................161 Print Head Nozzle Check......................
  • Page 8 Solving Paper Problems........................188 Paper Feeding Problems......................189 Paper Jam Problems Inside the Product ..................190 Paper Jam Problems in the Cassette ..................191 Paper Jam Problems in the Duplexer (Rear Cover)..............192 Paper Ejection Problems ......................194 Solving PostScript Printing Problems ....................194 Nothing Prints Using the Postscript Printing Software ..............
  • Page 9 FCC Compliance Statement......................237 Software Notice..........................238 Trademarks ............................240 Copyright Notice..........................241 libTIFF Software Acknowledgment....................241 A Note Concerning Responsible Use of Copyrighted Materials........... 242 Default Delay Times for Power Management for Epson Products ..........242 Copyright Attribution ........................242...

  • Page 11: Wf-R5190 User's Guide

    WF-R5190 User's Guide Welcome to the WF-R5190 User's Guide. For a printable PDF copy of this guide, click here.

  • Page 12: Product Basics

    Note: Your product may differ from the illustrations in this guide, but the instructions are the same. Using the Control Panel Product Parts Locations Using Eco Mode Epson Connect Solutions for Smartphones, Tablets, and More Using AirPrint Using Google Cloud Print Using the Control Panel See these sections to learn about the control panel and select control panel settings.

  • Page 13: Status Icons

    power button and light Paper Setup button The Error and Data lights The LCD screen Back button The arrow buttons and the OK button Stop button Status Icons Parent topic: Using the Control Panel Status Icons Status icons may be displayed on the LCD screen depending on the product's status. Icons Description There is no Ethernet connection.

  • Page 14: Setting A Password And Locking The Control Panel

    Setting a Password and Locking the Control Panel You can set an administrator password to lock the following control panel settings: • System Administration Setup settings • Eco mode settings When the control panel is locked, you must enter the password to access any of the locked settings. 1.

  • Page 15: Entering Characters On The Lcd Screen

    8. Use the arrow buttons to select Lock Setting and press the OK button. 9. Select On and press the OK button. Note: If you forget your password, contact Epson support for assistance. Entering Characters on the LCD Screen Parent topic:...

  • Page 16: Adjusting The Screen Contrast

    2. Press the down arrow button, select System Administration, and press the OK button. Enter the administrator password, if necessary. You see a screen like this: 3. Select Common Settings and press the OK button. 4. Press the down arrow button, select Language, and press the OK button. 5.

  • Page 17: Preventing Access To Your Product Via Usb Connection

    3. Select Common Settings and press the OK button. 4. Select LCD Contrast and press the OK button. 5. Press the up or down arrow buttons to adjust the screen contrast. 6. Press the OK button to exit. Parent topic: Using the Control Panel Preventing Access to Your Product via USB Connection You can disable access to your product from a USB-connected computer to prevent access to...

  • Page 18: Product Parts Locations

    You see a screen like this: 4. Press the down arrow button, select PC Connection via USB, and press the OK button. 5. Select Disable and press the OK button. Parent topic: Using the Control Panel Product Parts Locations See these sections to identify the parts on your product. Printer Parts - Top Printer Parts - Inside Printer Parts - Back...

  • Page 19: Printer Parts - Top

    Printer Parts - Top Ink cases Paper cassette 1 Paper cassette 2 Paper cassette cover...
  • Page 20 Rear paper feeder guard Rear paper support Rear paper feed slot edge guides Output tray Output tray extension Paper stopper Cassette edge guides Parent topic: Product Parts Locations...

  • Page 21: Printer Parts - Inside

    Printer Parts - Inside Control panel Print head Front cover (opened) Parent topic: Product Parts Locations Printer Parts - Back...

  • Page 22: Using Eco Mode

    USB port Ethernet LAN port Service USB port (do not use) Rear cover AC inlet Parent topic: Product Parts Locations Using Eco Mode Your product enters sleep mode automatically and turns off the LCD screen if it is not used for a period of time.

  • Page 23: Changing The Sleep Timer Settings

    You see a screen like this: 4. Select On and press the OK button. 5. Press the up arrow button. 6. Change settings as necessary. 7. Press the OK button to exit. You see the icon on the LCD screen to indicate that Eco settings are enabled. Parent topic: Using Eco Mode Changing the Sleep Timer Settings...

  • Page 24: Changing The Power Off Timer Settings

    You see a screen like this: 5. Press the up or down arrow buttons to increase or reduce the number of minutes. 6. Press the left or right arrow buttons to move the cursor. 7. Press the OK button. Parent topic: Using Eco Mode Changing the Power Off Timer Settings You can have the product turn off automatically if it is not used for a specified period of time.

  • Page 25: Epson Connect Solutions For Smartphones, Tablets, And More

    Product Basics Using Epson Email Print With Epson Email Print, you can print from any device that can send email, such as your smartphone, tablet, or laptop. Just activate your product's unique email address. When you want to print, attach a PDF, Microsoft Office document, or photo to an email and send it to your product.

  • Page 26: Using The Epson Iprint Mobile App

    Remote Print and how to download the software. 3. Download and install the Remote Print software. 4. Obtain the email address and optional access key of the Epson product you want to use for printing, and enter this address during Remote Print setup.

  • Page 27: Using Airprint

    Wi-Fi or Wired Networking Using Google Cloud Print With a Google Account, you can print from your Apple or Android device to your Epson product. You can also print from Chromebooks and the Google Chrome browser without drivers or cables.

  • Page 28: Setting Up Google Cloud Print On A Chromebook

    With a Google Account, you can print from a Chromebook without drivers or cables. Set up your Epson product for network printing as described in this manual. See the link below. Note: Make sure your Epson product is connected to your wireless network before starting the Google Cloud Print setup.
  • Page 29 Your product is now linked to your Google Account and can be accessed from any Chromebook, iPhone, or Android phone with Internet access. For more information on using Google Cloud Print, visit Epson Support. Parent topic: Using Google Cloud Print...

  • Page 30: Wi-Fi Or Wired Networking

    You can set up your product to communicate with your computer using a wireless router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network. Epson product Wireless router or access point...

  • Page 31: Selecting Wireless Network Settings From The Control Panel

    The installer program guides you through network setup. Note: Breakdown or repair of this product may cause loss of network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your network data and settings.
  • Page 32 3. Select the name of your wireless network and press the OK button. Note: To enter the wireless network name manually, select Other Networks and press the OK button. Use the printer's buttons to enter your network name. 4. Enter your wireless password using the control panel buttons. Note: The network name and password are case sensitive.

  • Page 33: Wi-Fi Direct Mode Setup

    Wi-Fi Direct Mode Setup You can set up your product to communicate directly with your computer or another device without requiring a wireless router or access point. Epson product Computer with a wireless interface Other wireless device You can select one of these modes to communicate with your computer or device: Access point mode The product itself acts as the network access point for up to 4 devices.

  • Page 34: Enabling Wi-Fi Direct Mode

    Enabling Wi-Fi Direct Mode Parent topic: Wi-Fi or Wired Networking Enabling Wi-Fi Direct Mode You can enable Wi-Fi Direct mode to allow direct communication between your product and a computer or other devices without a wireless router or access point. Note: You may need to enable the Wi-Fi Direct setting in the Advanced Settings menu before you can enable Wi-Fi Direct mode.
  • Page 35 6. Enter a Wi-Fi Direct password using the control panel buttons. Note: Your password must be at least 8 and no more than 22 characters long. • To enter letters or symbols, press the up or down arrow buttons to scroll through characters, and press the right arrow button to select one.

  • Page 36: Wi-Fi Protected Setup (Wps)

    11. Press the Back button to return to the Home screen. You see the connection symbol on the LCD screen and should be able to print directly to your product from your computer or device. Note: If the connection symbol is not displayed on the LCD screen, Wi-Fi Direct mode is not enabled.

  • Page 37: Printing A Network Status Sheet

    You see this screen: 2. Press the down arrow button, select Push Button Setup (WPS), and press the OK button. 3. Follow the instructions on the LCD screen to complete WPS setup. 4. Press the Back button to return to the Home screen. If the network connection is successful, the Wi-Fi icon ( ) will appear in the upper-right corner of the LCD screen.

  • Page 38: Changing Or Updating Network Connections

    2. Press the down arrow button, select Network Status, and press the OK button. 3. Press the down arrow button, select Wi-Fi/Network Status, and press the OK button. You see a screen like this: 4. Press the OK button to print the network status sheet. 5.

  • Page 39: Changing A Usb Connection To A Wi-Fi Connection

    • If you want to add a Wi-Fi connection in addition to a USB connection, leave the USB cable connected to your product. 2. Download and install your product software from the Epson website using the instructions on the Start Here sheet.

  • Page 40: Connecting To A New Wi-Fi Router

    1. Do one of the following: • Windows: Uninstall your product software. • OS X: Go to the next step. 2. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic:...
  • Page 41 You see this screen: 2. Press the down arrow button, select Disable Wi-Fi, and press the OK button. 3. Press the up arrow button to disable Wi-Fi. Parent topic: Changing or Updating Network Connections...

  • Page 42: Enabling Epson Universal Print Driver (Pcl) Or Postscript Printing

    Printing a PS3 (PostScript) Status Sheet Selecting PDL (Page Description Language) Settings You can select settings for Epson Universal Print Driver (PCL) and PostScript printing using the control panel on the product. Note: These settings can be locked by an administrator. If you cannot access these settings, contact your administrator for assistance.

  • Page 43: Pdl Print Configuration Options

    5. Select an option, then select the settings you want to use. PDL Print Configuration Options Parent topic: Enabling Epson Universal Print Driver (PCL) or PostScript Printing PDL Print Configuration Options Select the PDL Print Configuration options you want to use for PCL or PostScript printing.
  • Page 44 PDL Print Configuration Available Description option settings Print Order Last Page on Starts printing from the first page of a file. First Page on Starts printing from the last page of a file. Number of Copies 1 to 999 Selects the number of copies to print. Binding Margin Left Edge Specifies the binding edge for double-sided documents.

  • Page 45: Selecting Printer Language And Interface Settings

    PDL Print Configuration Available Description option settings CR Function Selects the line feed command when printing with a driver from a specific operating system. CR+LF LF Function CR+LF Paper Source Assign Makes the paper source select commands compatible with HP LaserJet 4. Makes the paper source select commands compatible with HP LaserJet 4000, 5000, and 8000.

  • Page 46: Printer Language And Interface Options

    4. Select the Printing Language and other settings you want to use. Printer Language and Interface Options Parent topic: Enabling Epson Universal Print Driver (PCL) or PostScript Printing Printer Language and Interface Options Select the printer language and interface settings you want to use.

  • Page 47: Printing A Ps3 (Postscript) Status Sheet

    Printer Settings option Available Description settings USB I/F Timeout Setting 0.5 to 300 Specify the length of time before ending USB seconds communication from a computer using the PCL or PostScript driver. This setting is necessary to avoid endless USB communication. Printing Language Auto Select the language for the USB or network interface.
  • Page 48 Parent topic: Enabling Epson Universal Print Driver (PCL) or PostScript Printing...

  • Page 49: Loading Paper

    Loading Paper for Photos in the Cassette Loading Paper and Envelopes in the Rear Paper Feed Slot Paper Loading Capacity Available Epson Papers Paper or Media Type Settings - Printing Software Selecting the Paper Settings for Each Source - Control Panel...
  • Page 50 3. Slide the edge guides outward. Note: If you are using legal-size paper or larger, squeeze the tab and extend the paper cassette. 4. Slide the edge guide to your paper size.
  • Page 51 5. Load a stack of paper, printable side down, against the edge guide as shown. Note: Make sure the paper is loaded against the edge guide and not sticking out from the end of the cassette. 6. Slide the edge guides against the paper, but not too tightly. Note: Make sure the paper fits beneath the top edges of the guides.
  • Page 52 7. Gently insert the paper cassette. Note: The paper may slide forward slightly as you insert the cassette. This is normal. 8. When prompted by the product's LCD screen, select the size and type of the paper you just loaded and press the OK button.

  • Page 53: Loading Paper For Photos In The Cassette

    • Load the printable side facedown. • Load letterhead or pre-printed paper top edge first. • Do not load paper above the arrow mark inside the edge guide. • Check the paper package for any additional loading instructions. Parent topic: Loading Paper Related references Paper Loading Capacity...
  • Page 54 2. Pull out the paper cassette. 3. Slide the edge guides outward. 4. Slide the edge guide to your paper size.
  • Page 55 5. Load photo paper, printable side down, against the edge guide as shown. Note: Make sure the paper is loaded against the edge guide and not sticking out from the end of the cassette. 6. Slide the edge guides against the paper, but not too tightly. Note: Make sure the paper fits beneath the top edges of the guides.
  • Page 56 7. Gently insert the paper cassette. Note: The paper may slide forward slightly as you insert the cassette. This is normal. 8. When prompted by the product's LCD screen, select the size and type of the paper you just loaded and press the OK button.

  • Page 57: Loading Paper And Envelopes In The Rear Paper Feed Slot

    • Load the printable side facedown. • Do not load paper above the arrow mark inside the edge guide. • Check the paper package for any additional loading instructions. Parent topic: Loading Paper Related references Paper Loading Capacity Related tasks Loading Paper for Documents in the Cassette Loading Paper and Envelopes in the Rear Paper Feed Slot Loading Paper and Envelopes in the Rear Paper Feed Slot...
  • Page 58 2. Pull up the paper support for the rear paper feed slot. 3. Flip the feeder guard forward, then slide the edge guides outward.
  • Page 59 4. If you are inserting a stack of paper, fan the sheets first and tap the stack on a flat surface to even the edges. Note: You can load one sheet of binder paper with holes on one of the long edges as shown. Do not select automatic 2-sided printing for this type of paper.
  • Page 60 Caution: To prevent paper feeding problems, make sure you do not load too much paper in the slot. • Load envelopes short edge first, with the flap facing down and the flap edge to the left, in the center of the slot. 6.

  • Page 61: Paper Loading Capacity

    (8.3 × 11.7 inches [210 × 297 mm]) 250 sheets 1 sheet Legal (8.5 × 14 inches [216 × 356 mm]) Epson Bright White Paper 200 sheets 50 sheets 20 sheets for manual two-sided printing Epson Presentation Paper Matte —...
  • Page 62 [210 × 297 mm]) 5 sheets for manual two-sided printing — 1 sheet Legal (8.5 × 14 inches [216 × 356 mm]) Epson Premium Presentation Paper — 20 sheets Matte Epson Premium Presentation Paper Matte Double-sided Epson Ultra Premium Presentation Paper Matte Epson Brochure &...

  • Page 63: Available Epson Papers

    Available Epson Papers You can purchase genuine Epson ink and paper at Epson Supplies Central at epson.com/ink3 (U.S. sales) or epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766).

  • Page 64: Paper Or Media Type Settings - Printing Software

    8 × 10 inches (203 × 254 mm) S041465 Letter (8.5 × 11 inches S042183 [216 × 279 mm]) S041667 Epson Ultra Premium Photo Paper 4 × 6 inches (102 × 152 mm) S042181 Glossy S042174 5 × 7 inches (127 × 178 mm) S041945 8 ×...

  • Page 65: Selecting The Paper Settings For Each Source - Control Panel

    Epson Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Double- sided Epson Brochure & Flyer Paper Matte Double-sided Cardstock up to 68 lb (256 g/m Card Stock Note: The settings listed here are available only when printing from your computer; they do not apply to your product's control panel settings.

  • Page 66: Paper Type Settings - Control Panel

    Prem. Semi-Gloss Epson Premium Presentation Paper Matte Prem. Matte Epson Premium Presentation Paper Matte Double- sided Epson Ultra Premium Presentation Paper Matte Epson Brochure & Flyer Paper Matte Double-sided Thick paper (cardstock up to 68 lb [256 g/m2]) Card Stock...

  • Page 67: Selecting Default Paper Settings - Administrator

    Parent topic: Selecting the Paper Settings for Each Source - Control Panel Selecting Default Paper Settings - Administrator As an administrator, you can adjust default paper settings that apply to all print jobs sent to the product. Note: These settings can be locked by an administrator. If you cannot access these settings, contact your administrator for assistance.

  • Page 68: Paper Source Settings Options

    You see a screen like this: 5. Select the paper source options you want to use. 6. When you are finished, press the Back button to return to the Home screen. Paper Source Settings Options Parent topic: Selecting Default Paper Settings - Administrator Paper Source Settings Options Select the Paper Source Settings options you want to use for your print jobs.

  • Page 69: Selecting Universal Print Settings

    Selecting Universal Print Settings You can change the default universal print settings using the product control panel. Note: These settings can be locked by an administrator. If you cannot access these settings, contact your administrator for assistance. 1. Press the up or down arrow buttons, select Menu, and press the OK button. 2.

  • Page 70: Universal Print Settings Options

    Parent topic: Selecting Default Paper Settings - Administrator Universal Print Settings Options Select the universal print settings you want to use. Universal Print Available Description Settings option settings Top Offset — Adjusts the top or left margin. Left Offset Top Offset in Back —...

  • Page 71: Printing From A Computer

    Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. If you see a Software Update screen, select Enable automatic checking and click OK. The update scans your system to see if you have the latest product software. Follow the on-screen instructions.
  • Page 72 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3. If necessary, select your product name as the printer you want to use. Note: You may also need to select Properties or Preferences to view your print settings.
  • Page 73 6. Select the orientation of your document. Note: If you are printing an envelope, select Landscape. 7. Select the type of paper you loaded as the Paper Type setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details.

  • Page 74: Paper Source Options - Windows

    Paper Source Options - Windows You can select any of the available options in the Paper Source menu to print on the paper loaded in that source. Auto Select Automatically selects the paper source based on the selected paper size. Paper Cassette 1 Selects the paper in cassette 1 as the paper source.

  • Page 75: Selecting Double-Sided Printing Settings - Windows

    2×1 Poster, 2×2 Poster, 3×3 Poster, 4×4 Poster Prints one image on multiple sheets of paper to create a larger poster. Click the Settings button to select image layout and guideline options. Parent topic: Selecting Basic Print Settings - Windows Selecting Double-sided Printing Settings - Windows You can print on both sides of the paper by selecting one of the 2-Sided Printing options on the Main tab.
  • Page 76 You see this window: 3. Select the double-sided printing options you want to use. 4. Click OK to return to the Main tab. 5. Click the Print Density button.

  • Page 77: Double-Sided Printing Options - Windows

    You see this window: 6. Select the type of document you are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type. 7. If necessary, select the Adjustments options you want to use. 8.

  • Page 78: Print Density Adjustments - Windows

    Start Page Selects whether printing starts on the front or back page. Create Folded Booklet Options Select the Booklet checkbox and a binding option to print double-sided pages as a booklet. Parent topic: Selecting Double-sided Printing Settings - Windows Print Density Adjustments - Windows You can select any of the available options on the Print Density Adjustment window to adjust the print quality of your double-sided print job.

  • Page 79: Selecting Additional Layout And Print Options - Windows

    Selecting Additional Layout and Print Options - Windows You can select a variety of additional layout and printing options for your document or photo on the More Options tab. 1. To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select one of these sizing options: •...
  • Page 80 • Select Custom and click the Advanced button to manually adjust the color correction settings or turn off color management in your printer software. • Select Image Options to access additional settings for improving printed images. Note: You can also select Color Universal Print settings. 3.

  • Page 81: Custom Color Correction Options - Windows

    Custom Color Correction Options - Windows You can select any of the available options in the Color Correction window to customize the image colors for your print job. Color Controls Lets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, and Density, and individual color tones.

  • Page 82: Image Options And Additional Settings - Windows

    Lets you manage color using installed color printing profiles. No Color Adjustment Turns off color management in your printer software so you can manage color using only your application software. Parent topic: Selecting Additional Layout and Print Options - Windows Image Options and Additional Settings - Windows You can select any of the Image Options and Additional Settings to customize your print.

  • Page 83: Header/Footer Settings - Windows

    High Speed Speeds up printing but may reduce print quality. Mirror Image Flips the printed image left to right. Parent topic: Selecting Additional Layout and Print Options - Windows Header/Footer Settings - Windows You can select any of the Header/Footer Settings options to add headers or footers when you print. The items are available to print at the top or bottom of your pages, in either the left, right, or center of the page.

  • Page 84: Selecting A Printing Preset - Windows

    Selecting a Printing Preset - Windows For quick access to common groups of print settings, you can select a printing preset on the Main or More Options tab. Note: You can create your own preset by clicking the Add/Remove Presets button. 1.

  • Page 85: Selecting Extended Settings - Windows

    2. Place your cursor over one of the Printing Presets to view its list of settings. 3. Click on a preset to change its settings, or use any of the available options on the screen to control your printing presets. 4.

  • Page 86: Printing Your Document Or Photo - Windows

    4. Click the Extended Settings button. You see this window: 5. Select any of the extended settings to customize your print. 6. Click OK to close the Extended Settings window. 7. Click OK to close the printer software window. Parent topic: Printing with Windows Printing Your Document or Photo - Windows Once you have selected your print settings, you are ready to save your settings and print.

  • Page 87: Locking Printer Settings - Windows

    You see your application's Print window, such as this one: 2. Click OK or Print to start printing. Parent topic: Printing with Windows Locking Printer Settings - Windows Administrators can lock some printer settings to prevent unauthorized changes. The following settings can be locked: •...
  • Page 88 • All document settings 1. Do one of the following: • Windows 8.x: Navigate to the Apps screen and select Control Panel > Hardware and Sound > Devices and Printers. Right-click your product and select Printer properties. • Windows 7: Click and select Devices and Printers.

  • Page 89: Administrator Lock Settings

    You see this window: 4. Select the checkbox for the function or functions you want to lock. To lock all print settings, select All Document Settings. 5. Under Advanced Settings, select the setting you want for each selected function. 6. Click OK. Administrator Lock Settings Parent topic: Printing with Windows...

  • Page 90: Selecting Default Print Settings - Windows

    Printing function Available settings Description Anti-Copy Various data items Lets you select the data to use for the pattern (or prohibit Pattern anti-copy patterns) Add/Delete Lets you add (or delete) a customized anti-copy pattern Settings Lets you select the arrangement, size, and other settings for the custom anti-copy pattern Watermark Various text...

  • Page 91: Changing The Language Of The Printer Software Screens

    2. Select Printer Settings. You see the printer settings window: 3. Select the print settings you want to use as defaults in all your Windows programs. 4. Click OK. These settings are now the defaults selected for printing. You can still change them as needed for printing in any program session.

  • Page 92: Changing Automatic Update Options

    You see the printer settings window. 3. Click the Maintenance tab. You see the maintenance options: 4. Select the language you want to use as the Language setting. 5. Click OK to close the printer software window. The printer software screens appear in the language you selected the next time you access them. Parent topic: Selecting Default Print Settings - Windows Changing Automatic Update Options...

  • Page 93: Printing With Os X

    You can print with your product using any OS X printing program, as described in these sections. Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. Selecting Basic Print Settings - OS X...

  • Page 94: Selecting Basic Print Settings - Os X

    Selecting Print Layout Options - OS X Selecting Double-sided Printing Settings - OS X Managing Color - OS X Selecting Printing Preferences - OS X Printing Your Document or Photo - OS X Parent topic: Printing from a Computer Selecting Basic Print Settings - OS X Select the basic settings for the document or photo you want to print.
  • Page 95 You see the expanded printer settings window for your product: Note: The print window may look different, depending on the version of OS X and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing.
  • Page 96 6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 7.
  • Page 97 You see these settings: 9. Select the Paper Source you wish to print from. 10. Select the type of paper you loaded as the Media Type setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details.

  • Page 98: Paper Source Options - Os X

    Printing Your Document or Photo - OS X Paper Source Options - OS X You can select any of the available options in the Paper Source menu to print on the paper loaded in that source. Auto Select Automatically selects the paper source based on the selected paper size. Cassette 1 Selects the paper in cassette 1 as the paper source.

  • Page 99: Selecting Page Setup Settings - Os X

    Grayscale Prints text and graphics in black or shades of gray. Mirror Image Lets you flip the printed image horizontally. Parent topic: Selecting Basic Print Settings - OS X Selecting Page Setup Settings - OS X Depending on your application, you may be able to select the paper size and orientation settings from the print window.

  • Page 100: Selecting Print Layout Options - Os X

    Selecting Print Layout Options - OS X You can select a variety of layout options for your document or photo by selecting Layout from the pop- up menu on the print window. • To print multiple pages on one sheet of paper, select the number of pages in the Pages per Sheet pop-up menu.

  • Page 101: Selecting Double-Sided Printing Settings - Os X

    Selecting Double-sided Printing Settings - OS X You can print on both sides of the paper by selecting Two-sided Printing Settings from the pop-up menu on the print window. Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen or if you are accessing the product over a network.

  • Page 102: Double-Sided Printing Options And Adjustments - Os X

    2. Select the type of document you are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type. 3. If necessary, customize the Adjustments settings as instructed on the screen. 4. Print a test copy of your double-sided document to test the selected settings. 5.

  • Page 103: Managing Color - Os X

    Two-sided Printing Options Long-Edge binding Orients double-sided printed pages to be bound on the long edge of the paper. Short-Edge binding Orients double-sided printed pages to be bound on the short edge of the paper. Adjustments Print Density Sets the level of ink coverage for double-sided printing. Increased Ink Drying Time Sets the amount of time required for drying ink after printing on one side of the paper before printing the other side in double-sided printing.

  • Page 104: Color Matching And Color Options - Os X

    Color Matching and Color Options - OS X You can select from these settings on the Color Matching and Color Options menus. Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer software or turn off color management. ColorSync Prints using standard color profiles for your product and paper to help match image colors.

  • Page 105: Selecting Printing Preferences - Os X

    Color Options Settings Manual Settings Lets you select manual color adjustments. Click the arrow next to Advanced Settings and select settings for Brightness, Contrast, Saturation, and individual color tones. You can also select a color Mode setting for printing photos and graphics and the Fix Red-Eye setting to reduce or remove red- eye in photos.

  • Page 106: Printing Preferences - Os X

    You see a screen like this: 4. Select any of the available printing preferences. 5. Click OK. Printing Preferences - OS X Parent topic: Printing with OS X Printing Preferences - OS X You can select from these settings on the Options or Driver tab. Thick Paper and Envelopes Prevents ink from smearing when you print on envelopes or other thick paper.

  • Page 107: Printing Your Document Or Photo - Os X

    High Speed Printing Speeds up printing but may reduce print quality. Warning Notifications Lets you choose whether or not to receive warning notifications from the printer software for various operating conditions. Establish bidirectional communication Allows the product to communicate with the computer. Do not change the default setting unless you experience issues when using a shared printing pool.
  • Page 108 1. Click the printer icon when it appears in the Dock. You see the print status window: 2. Select the following options as necessary: OS X 10.6/10.7: • To cancel printing, click the print job and click the Delete icon. •...

  • Page 109: Printing With The Epson Universal Print Driver - Windows

    Printing with the Epson Universal Print Driver - Windows You can print with the Epson Universal Print Driver using any Windows printing program, as described in these sections. Installing the Epson Universal Print Driver - Windows Synchronizing Printer Settings - Epson Universal Print Driver - Windows...
  • Page 110 3. Follow the on-screen instructions until you see the screen below. 4. Select Yes: Network connection and click OK. Note: Select the Set Default of Printer Control Language to PCL6 checkbox if you want to set the default printer language to PCL6. Leave this option deselected to set the printer language to ESC/P- R.
  • Page 111 After the software finishes searching for products, you see a screen like this: 5. Do one of the following: • If you are installing one product, make sure Add EPSON Universal Print Driver is selected, and continue with the next step.
  • Page 112 6. Open the Select a port to connect a printer pop-up menu and select an existing printer port if necessary. Otherwise, skip this option to have a new port created automatically. 7. Select the product you want to install from the Found Printers list. Note: Deselect the Set as default printer checkbox if you do not want the product to be set as your default printer.

  • Page 113: Synchronizing Printer Settings - Epson Universal Print Driver - Windows

    Control Panel. Click Printer under Hardware and Sound, then right-click EPSON Universal Print Driver and select Properties. • Windows XP: Click Start and select Printers and Faxes. Right-click EPSON Universal Print Driver and select Properties. 2. Click the Optional Settings tab.

  • Page 114: Selecting Basic Print Settings - Epson Universal Print Driver - Windows

    Parent topic: Printing with the Epson Universal Print Driver - Windows Selecting Basic Print Settings - Epson Universal Print Driver - Windows Select the basic settings for the document or photo you want to print. 1. Open a photo or document for printing.
  • Page 115 3. If necessary, select EPSON Universal Print Driver as the printer you want to use. Note: You may also need to select Properties or Preferences to view your print settings. You see the Main tab of your printer settings window: Note: For more information about a setting, right-click it and select Help.
  • Page 116 13. To preview your job before printing, select Print Preview. 14. To save your print job as a project that can be modified and combined with other print jobs, select Job Arranger Lite. Parent topic: Printing with the Epson Universal Print Driver - Windows...

  • Page 117: Selecting Additional Layout And Print Options - Epson Universal Print Driver - Windows

    Selecting Additional Layout and Print Options - Epson Universal Print Driver - Windows You can select a variety of additional layout and printing options for your document or photo on the More Options tab. Note: For more information about a setting, right-click it and select Help.
  • Page 118 Note: Confidential print jobs are cleared from the product's memory after printing. 5. Select any of the Additional Settings options to customize your print. Parent topic: Printing with the Epson Universal Print Driver - Windows...

  • Page 119: Selecting Maintenance Options - Epson Universal Print Driver - Windows

    Selecting Maintenance Options - Epson Universal Print Driver - Windows You can select maintenance and other optional settings on the Maintenance tab. Note: For more information about a setting, right-click it and select Help. • Nozzle Check lets you print a nozzle check pattern to check for clogged nozzles.

  • Page 120: Extended Settings - Epson Universal Print Driver - Windows

    • Printer and Option Information displays information on the printer settings and any optional equipment installed. • Language lets you change the language of the printer software screens. Extended Settings - Epson Universal Print Driver - Windows Parent topic: Printing with the Epson Universal Print Driver - Windows Extended Settings - Epson Universal Print Driver - Windows You can select from these settings on the Extended Settings window.

  • Page 121: Selecting Default Print Settings - Epson Universal Print Driver - Windows

    1. Do one of the following: • Windows 8.x: Navigate to the Apps screen and select Control Panel > Hardware and Sound > Devices and Printers. Right-click EPSON Universal Print Driver and select Print Preferences. • Windows 7: Click and select Devices and Printers. Right-click EPSON Universal Print Driver and select Printing Preferences.
  • Page 122 • Windows XP: Click Start and select Printers and Faxes. Right-click EPSON Universal Print Driver and select Printing Preferences. You see the printer settings window: Note: For more information about a setting, right-click it and select Help. 2. Select the print settings you want to use as defaults in all your Windows programs.

  • Page 123: Locking Printer Settings - Epson Universal Print Driver - Windows

    Control Panel. Click Printer under Hardware and Sound, then right-click EPSON Universal Print Driver and select Properties. • Windows XP: Click Start and select Printers and Faxes. Right-click EPSON Universal Print Driver and select Properties. 2. Click the Optional Settings tab.
  • Page 124 You see this window: Note: You can prevent access to the Optional Settings tab by changing the user or group permissions in the Security tab. 3. Click Driver Settings.

  • Page 125: Epson Universal Print Driver Lock Settings

    5. Under Advanced Settings, select the setting you want for each selected function. 6. Click OK. Epson Universal Print Driver Lock Settings Parent topic: Printing with the Epson Universal Print Driver - Windows Epson Universal Print Driver Lock Settings Select the settings you want to use for locking print functions.

  • Page 126: Adding Network Printers - Epson Universal Print Driver - Windows

    Locking Printer Settings - Epson Universal Print Driver - Windows Adding Network Printers - Epson Universal Print Driver - Windows You can use the Epson Universal Print Driver to find and add network printers. 1. Do one of the following: •...
  • Page 127 • Windows XP: Click Start and select Printers and Faxes. Right-click EPSON Universal Print Driver and select Properties. 2. Click the Optional Settings tab. You see this window: 3. Click Network printer search. 4. When you see the search results, select Add found printers.
  • Page 128 5. Select the printer or printers you want to add. 6. Click Add to Printer Folder. The selected printer or printers appear in the lower section of the screen. 7. Click OK. Parent topic: Printing with the Epson Universal Print Driver - Windows...

  • Page 129: Printing With The Postscript (Ps3) Printer Software - Windows

    Installing the PostScript (PS3) Printer Software - Windows If you did not install the standard Epson printer software, you need to install the PostScript (PS3) printer software before you can adjust the print settings and print to your network printer.

  • Page 130: Selecting Basic Print Settings - Postscript Printer Software - Windows

    Selecting Basic Print Settings - PostScript Printer Software - Windows Select the basic settings for the document or photo you want to print. 1. Open a photo or document for printing. 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command.
  • Page 131 7. To print multiple pages on one sheet of paper, adjust the Pages per Sheet setting. 8. To create a folded booklet out of your photo or document, select the Booklet option. 9. Click the Paper/Quality tab. You see this window: 10.

  • Page 132: Selecting Additional Layout And Print Options - Postscript Printer Software - Windows

    Selecting Additional Layout and Print Options - PostScript Printer Software - Windows You can select a variety of additional layout and printing options for your document or photo by clicking the Advanced button. 1. Select the size of the paper you loaded as the Paper Size setting. 2.

  • Page 133: Selecting Default Print Settings - Postscript Printer Software - Windows

    7. Expand the PostScript Options heading to access the advanced PostScript printer software features. 8. Select any of the remaining Printer Features options to customize your printouts. Parent topic: Printing with the PostScript (PS3) Printer Software - Windows Selecting Default Print Settings - PostScript Printer Software - Windows When you change your print settings in a program, the changes apply only while you are printing in that program session.

  • Page 134: Printing With The Postscript (Ps3) Printer Software - Os X

    Note: The PostScript printer software supports products that are connected via Ethernet. If your product is connected via USB, you will need to install the standard Epson printer software. To download the standard Epson printer software, go to epson.com/support/wfr5190.

  • Page 135: Installing The Postscript (Ps3) Printer Software - Os X

    Installing the PostScript (PS3) Printer Software - OS X If you did not install the standard Epson printer software, you need to install the PostScript (PS3) printer software before you can adjust the print settings and print to your network printer.
  • Page 136 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3. Select your product as the Printer setting. 4.
  • Page 137 You see the expanded printer settings window for your product: Note: The print window may look different, depending on the version of OS X and the application you are using. 5. Select the Two-Sided, Copies, and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing.
  • Page 138 6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 7.
  • Page 139 10. Select Printer Features from the pop-up menu. You see these settings: 11. Select Plain as the MediaType setting. Note: The PostScript printer software supports plain paper printing on these paper and envelope sizes: • A4 (8.3 × 11.7 inches [210 × 297 mm]) •...
  • Page 140 • No. 10 (4.1 × 9.5 inches [105 × 241 mm]) 12. Select one of the following Print Quality options: • For fast printing with reduced quality, select Fast. • For printing text and graphics with good quality and print speed, select Fine. •...

  • Page 141: Sizing Printed Images - Postscript Printer Software - Os X

    Sizing Printed Images - PostScript Printer Software - OS X You can adjust the size of the image as you print it by selecting Paper Handling from the pop-up menu on the Print window. • To print only selected pages in a multi-page document, select an option from the Pages to Print pop- up menu.

  • Page 142: Selecting Print Layout Options - Postscript Printer Software - Os X

    Selecting Print Layout Options - PostScript Printer Software - OS X You can select a variety of layout options for your document or photo by selecting Layout from the pop- up menu on the print window. • To print multiple pages on one sheet of paper, select the number of pages in the Pages per Sheet pop-up menu.

  • Page 143: Printing Your Document Or Photo - Postscript Printer Software - Os X

    1. Select Color Matching from the pop-up menu in the print window. 2. Do one of the following: • To print using standard color profiles for your product and paper to help match image colors, select ColorSync. Select one of the available Profile options to change the active color profile. •...

  • Page 144: Checking Print Status - Postscript Printer Software - Os X

    Checking Print Status - PostScript Printer Software - OS X Parent topic: Printing with the PostScript (PS3) Printer Software - OS X Checking Print Status - PostScript Printer Software - OS X During printing, you can view the progress of your print job, control printing, and check ink status. 1.

  • Page 145: Cancelling Printing Using A Product Button

    • To check ink status, click the Settings icon, then click the Supply Levels tab. Parent topic: Printing Your Document or Photo - PostScript Printer Software - OS X Cancelling Printing Using a Product Button If you need to cancel printing, press the Stop button on your product.

  • Page 146: Replacing Ink Supply Units (Ink Packs) And Maintenance Boxes

    Note: Please dispose of your used Epson branded ink packs and maintenance boxes responsibly and in accordance with local requirements. If you would like to return your used ink packs and maintenance boxes to Epson for proper disposal, please go to epson.com/recycle...

  • Page 147: Checking Ink And Maintenance Box Status With Windows

    1. Press the up or down arrow buttons, select Menu, and press the OK button. 2. Select Ink Levels and press the OK button. You see a screen like this: 3. To exit, press the OK button. Parent topic: Check Ink and Maintenance Box Status Related tasks Removing and Installing Ink Packs Replacing the Maintenance Box...
  • Page 148 Note: If any of the ink packs installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate ink status. 3. To disable promotional offers, right-click the product icon in the Windows taskbar and select...
  • Page 149 You see this window: 4. Deselect the Display Epson Offers checkbox. Parent topic: Check Ink and Maintenance Box Status Related tasks Checking Ink Status on the LCD Screen Removing and Installing Ink Packs Replacing the Maintenance Box...

  • Page 150: Checking Ink And Maintenance Box Status With Os X

    1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2. Select EPSON Status Monitor. You see this window: 3. Do the following as necessary:...

  • Page 151: Purchase Epson Ink Packs And Maintenance Boxes

    (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766). Note: This product uses only genuine Epson-brand ink packs. Other brands of ink supplies are not compatible and, even if described as compatible, may not function properly.

  • Page 152: Removing And Installing Ink Packs

    R12X R14X Parent topic: Purchase Epson Ink Packs and Maintenance Boxes Removing and Installing Ink Packs Make sure you have your replacement ink packs handy before you begin. You must install new ink packs immediately after removing the old ones.
  • Page 153 The ink pack pops out. 4. Lift up the ink pack and remove it from the ink case. Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. If ink gets into your mouth, spit it out and see a doctor right away. Keep ink packs out of the reach of children.
  • Page 154 7. Shake the ink pack horizontally 20 times as shown. Caution: Do not remove any labels or seals, or ink will leak. 8. Place the ink pack in the case. Make sure the bottom of the ink pack fits over the base as shown. 9.

  • Page 155: Printing With Black Ink And Expended Color Ink Packs

    10. Press in the handle until it clicks into place. 11. Select Check on the LCD screen to make sure the ink packs are installed correctly. 12. When you are finished, close the ink case. Parent topic: Replacing Ink Supply Units (Ink Packs) and Maintenance Boxes Printing with Black Ink and Expended Color Ink Packs When a color ink pack is expended, you can temporarily continue printing from your computer using black ink.

  • Page 156: Printing With Expended Color Ink Packs - Windows

    Note: To use this feature, Epson Status Monitor must be enabled. 1. Click Cancel or Cancel Print to cancel your print job.
  • Page 157 3. In the Apple menu or the Dock, select System Preferences. 4. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. 5. Select Driver or Options. You see a screen like this: 6.

  • Page 158: Conserving Low Black Ink With Windows

    Note: The window appears only when you have selected Plain Paper/Bright White Paper as the paper type setting, and depends on other selected print settings. To use this feature, Epson Status Monitor must be enabled.
  • Page 159 4. Grasp the maintenance box as shown and pull it out of its holder. Note: Do not tilt the used maintenance box or take it apart. Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water.
  • Page 160 7. Replace the rear cover. 8. Select Done on the product control panel and press the OK button. Parent topic: Replacing Ink Supply Units (Ink Packs) and Maintenance Boxes...

  • Page 161: Adjusting Print Quality

    Note: When using the PCL or PostScript (PS3) printer software with the product, you can clean and align the print head and run a nozzle check by using the printer buttons or the utilities included with the standard Epson printer software. To download the standard Epson printer software, go to epson.com/support/wfr5190.

  • Page 162: Checking The Nozzles Using The Product Control Panel

    Parent topic: Print Head Maintenance Checking the Nozzles Using the Product Control Panel You can check the print head nozzles using the control panel on your product. 1. Make sure plain paper is loaded in Cassette 1. 2. Press the up or down arrow buttons, select Menu, and press the OK button. 3.

  • Page 163: Checking The Nozzles Using A Computer Utility

    6. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 7. Do one of the following: • If there are no gaps, press the down arrow button, select Finish, and press the OK button. •...
  • Page 164 • OS X: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 3. Select Nozzle Check. You see a window like this: 4.

  • Page 165: Print Head Cleaning

    5. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 6. If there are no gaps, click Finish. If there are gaps or the pattern is faint, clean the print head. Parent topic: Print Head Nozzle Check Related tasks...

  • Page 166: Cleaning The Print Head Using The Product Control Panel

    Cleaning the Print Head Using the Product Control Panel You can clean the print head using the control panel on your product. 1. Make sure plain paper is loaded in Cassette 1. 2. Press the up or down arrow buttons, select Menu, and press the OK button. 3.

  • Page 167: Cleaning The Print Head Using A Computer Utility

    Related tasks Removing and Installing Ink Packs Cleaning the Print Head Using a Computer Utility Checking the Nozzles Using the Product Control Panel Cleaning the Print Head Using a Computer Utility You can clean the print head using a utility on your Windows or Mac computer. 1.
  • Page 168 You see a window like this: 5. Click Start to begin the cleaning cycle. power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished. Note: Do not open the front cover during the cleaning cycle. Caution: Never turn off the product during a cleaning cycle or you may damage it.

  • Page 169: Print Head Alignment

    7. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning • If there are no gaps, click Finish. • If there are gaps or the pattern is faint, click Clean to clean the print head again. If you don’t see any improvement after cleaning the print head up to 4 times, leave the product turned on and wait at least 6 hours.

  • Page 170: Aligning The Print Head Using The Product Control Panel

    Aligning the Print Head Using the Product Control Panel You can align the print head using the touch panel on your product. 1. Make sure plain paper is loaded in Cassette 1. 2. Press the up or down arrow buttons, select Menu, and press the OK button. 3.

  • Page 171: Aligning The Print Head Using A Computer Utility

    Aligning the Print Head Using a Computer Utility You can align the print head using a utility on your Windows computer or Mac. 1. Make sure there are no errors on the LCD screen. 2. Load a few sheets of plain paper in Cassette 1. 3.
  • Page 172 You see a window like this: 6. Check the printed pattern and follow the instructions on the screen to choose the number representing the best printed pattern for each set. Vertical alignment Horizontal alignment...

  • Page 173: Flushing The Ink Tubes

    • After choosing each pattern number, click Next. • If no patterns are aligned in one or more of the sets, choose the closest one in each set and click Realignment. Then print another alignment sheet and check it. Note: Click Skip (where available) if you want to skip a particular alignment sheet. 7.

  • Page 174: Cleaning The Paper Guide

    6. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning • If there are no gaps, use the arrow buttons to select Done and press the OK button. •...
  • Page 175 You see this screen: 4. Press the down arrow button, select Paper Guide Cleaning, and press the OK button. 5. Select the cassette and press the OK button. 6. Press the up arrow button. 7. Check the back of the ejected paper to see if it is clean. 8.

  • Page 176: Cleaning And Transporting Your Product

    Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Cleaning the Product Transporting Your Product Cleaning the Product To keep your product working at its best, you should clean it several times a year. Caution: Do not use a hard brush, benzene, alcohol, or paint thinner to clean the product or you may damage it.
  • Page 177 Caution: During transportation and storage, follow these guidelines: • Because the product is heavy, it should be lifted and carried by two or more people, using the hand position shown: • Avoid tilting the product, placing it vertically, or turning it upside down; otherwise ink may leak. •...
  • Page 178 6. Open the ink case. 7. Press the handle on the ink pack. The ink pack pops out. 8. Lift up the ink pack and remove it from the ink case. 9. Push in the pop-out section and close the ink case. 10.

  • Page 179: Solving Problems

    Where to Get Help Checking for Software Updates Periodically, it's a good idea to check Epson's support website for free updates to your product software. You can select Download the Latest Software from the Home screen of this manual or visit Epson's driver download site (U.S.

  • Page 180: Product Status Messages

    Invalid IP address and subnet mask. There is a problem with the network connection to your product. Recovery mode An error has occurred during firmware updating. Connect your product using a USB cable and try downloading the Firmware Update from Epson's support website. If you still need help, contact Epson for support. Parent topic: Solving Problems...

  • Page 181: Running A Product Check

    Wi-Fi or Wired Networking Loading Paper Running a Product Check Running a product check helps you determine if your product is operating properly. 1. Disconnect any interface cables connected to your product. 2. Make sure plain paper is loaded in Cassette 1. 3.

  • Page 182: Resetting Control Panel Defaults

    • If the page prints but the nozzle check pattern has gaps, clean or align the print head. • If the page does not print, the product may have a problem. Check the other solutions in this manual. If they do not work, contact Epson. Parent topic:...

  • Page 183: Solving Setup Problems

    • If the product's print head stops moving or making noise, and the charging process has not finished after 6 minutes, turn off your product. Turn it back on and check to see if charging is still in progress. If it is still in progress, contact Epson for help.

  • Page 184: Software Installation Problems

    Check these solutions if you have problems setting up or using your product on a network. Note: Breakdown or repair of this product may cause loss of network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your network data and settings.

  • Page 185: Product Cannot Connect To A Wireless Router Or Access Point

    Product Cannot Connect to a Wireless Router or Access Point If your product has trouble finding or connecting to a wireless router or access point, try these solutions: • If you are connecting the product via Wi-Fi Protected Setup (WPS) and the Wi-Fi icon on your product's LCD is not lit or does not appear, make sure you select one of the WPS options from the product control panel within 2 minutes of pressing the WPS button on your router.

  • Page 186: Network Software Cannot Find Product On A Network

    Note: If you are reading these instructions online, you will lose your Internet connection when you initialize your router, so note the next step before initializing it. 4. Download your product software from the Epson website using the instructions on the Start Here sheet.

  • Page 187: Product Does Not Appear In Os X Printer Window

    Related topics Wi-Fi or Wired Networking Product Does Not Appear in OS X Printer Window If your product does not appear in the OS X printer window, try these solutions: • Turn your product off, wait 30 seconds, then turn it back on again. •...

  • Page 188: Solving Paper Problems

    Note: If you are using a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and 5 GHz) mode. See your router documentation for instructions. • Check to see if your wireless router or access point has an enabled Privacy Separator function that is preventing printing from a device over the network.

  • Page 189: Paper Feeding Problems

    Make sure the paper stack is not above the tab on the edge guides inside the cassette or rear feed slot. • If paper does not feed from the rear feed slot, try cleaning the paper guide using an Epson cleaning sheet.

  • Page 190: Paper Jam Problems Inside The Product

    Paper Jam Problems Inside the Product If paper has jammed inside the product, follow the steps here to clear the jam. 1. Cancel the print job from your computer, if necessary. 2. Open the front cover. 3. Remove any paper inside, including torn pieces. 4.

  • Page 191: Paper Jam Problems In The Cassette

    Paper Jam Problems in the Duplexer (Rear Cover) Paper Jam Problems in the Cassette If paper has jammed in the cassette, follow the steps here to clear the jam. 1. Cancel the print job, if necessary. 2. Close the output tray. 3.

  • Page 192: Paper Jam Problems In The Duplexer (Rear Cover)

    6. Keep the cassette flat as you gently insert it. 7. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions. Parent topic: Solving Paper Problems Related references Paper Jam Problems in the Duplexer (Rear Cover) Paper Jam Problems Inside the Product...
  • Page 193 3. Carefully remove any jammed paper. 4. Remove any jammed paper from the duplexer. 5. Press the buttons on the rear cover as you reattach it. 6. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions.

  • Page 194: Paper Ejection Problems

    Paper Ejection Problems If you have problems with paper ejecting properly, try these solutions: • If paper does not eject fully, you may have set the wrong paper size. Cancel printing to eject the paper. Select the correct paper size when you reprint. •...

  • Page 195: Documents Print Incorrectly Using The Postscript Printing Software

    • In Windows, the product may not print if a large number of print jobs are sent. Try selecting Print directly to the printer on the Advanced tab in the printer properties. Parent topic: Solving PostScript Printing Problems Documents Print Incorrectly Using the Postscript Printing Software If your document does not print correctly, try these solutions: •...

  • Page 196: Solving Problems Printing From A Computer

    Note: When printing using AirPrint, the available print settings are different from those covered in this manual. See the Apple website for details. Note: For problems while printing with the Epson Universal Print Driver or PostScript (PS3) printer software, see the sections covering that software in this manual.

  • Page 197: Product Icon Does Not Appear In Windows Taskbar

    3. Click the Maintenance tab. 4. Click the Extended Settings button. 5. Select Enable EPSON Status Monitor 3, then click OK. 6. Click the Monitoring Preferences button. 7. Click the checkbox for the option that adds the shortcut icon to the taskbar.

  • Page 198: Printing Is Slow

    Printing is Slow If printing becomes slow, try these solutions: • Make sure your system meets the requirements for your operating system. If you are printing a high- resolution image, you may need more than the minimum requirements. If necessary, increase your system's memory.

  • Page 199: Solving Page Layout And Content Problems

    • Turn off the Mirror Image, Flip horizontally, or Reverse page orientation settings in your printer software. (This option has different names, depending on your operating system version.) Note: Leave these options turned on when you print on Epson Iron-on Cool Peel Transfer paper, if available for your product.

  • Page 200: Blank Pages Print

    Related tasks Selecting Additional Layout and Print Options - Windows Selecting Basic Print Settings - OS X Blank Pages Print If blank pages print unexpectedly, try these solutions: • Make sure you selected the correct paper size settings in your printing program and printer software. •...

  • Page 201: Incorrect Characters Print

    Selecting Basic Print Settings - OS X Related topics Loading Paper Incorrect Characters Print If incorrect characters appear in your prints, try these solutions before reprinting: • Make sure any cables are securely connected at both ends. • In Windows, delete all jobs from the Windows Spooler. Click Print Queue on the Maintenance tab in the printer settings window, and cancel any stalled print jobs.

  • Page 202: Slanted Printout

    Slanted Printout If your printouts are slanted, try these solutions: • Slide the edge guides against the edges of the paper. • Select a higher print quality setting in your printer software. • Turn off any high speed settings in your product software. •...

  • Page 203: Blurry Or Smeared Printout

    • Make sure your paper meets the specifications for your product. • Use Epson papers to ensure proper saturation and absorption of genuine Epson inks. • Make sure the paper type setting in your product software matches the type of paper you loaded.
  • Page 204 Parent topic: Solving Print Quality Problems Related concepts Print Head Cleaning Print Head Alignment Related references Available Epson Papers Paper Specifications Related tasks Cleaning the Paper Guide Selecting Basic Print Settings - Windows Selecting Basic Print Settings - OS X...

  • Page 205: Faint Printout Or Printout Has Gaps

    Faint Printout or Printout Has Gaps If your printouts are faint or have gaps, try these solutions: • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary. •...

  • Page 206: Incorrect Colors

    • Align the print head. • You may need to increase the image resolution or print a smaller size; see your software documentation. Note: Images from the Internet may be low resolution and not result in a high quality printout. •...

  • Page 207: When To Uninstall Your Product Software

    • Your printed colors can never exactly match your on-screen colors. However, you can use a color management system to get as close as possible. Try using the color management options in your printer software. • For best results, use genuine Epson ink and paper. Parent topic: Solving Print Quality Problems...

  • Page 208: Uninstalling Product Software - Os X

    In the next window, select your product, if necessary, and click OK. Then follow any on-screen instructions. 4. Restart your computer, then re-install your software. Note: If you find that re-installing your product software does not solve a problem, contact Epson. Parent topic: When to Uninstall Your Product Software Uninstalling Product Software - OS X In most cases, you do not need to uninstall your product software before re-installing it.

  • Page 209: Where To Get Help

    Printers & Scanners window, select your product name and click the – (remove) icon to remove it. Parent topic: When to Uninstall Your Product Software Where to Get Help If you need to contact Epson for technical support services, use the following support options. Internet Support Visit Epson's support website at epson.com/support (U.S.) or...
  • Page 210 Purchase Supplies and Accessories You can purchase genuine Epson ink and paper at Epson Supplies Central at epson.com/ink3 (U.S. sales) or epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766).

  • Page 211: Technical Specifications

    Technical Specifications These sections list the technical specifications for your product. Note: Epson offers a recycling program for end of life products. Please go to this site for information on how to return your products for proper disposal. Windows System Requirements...

  • Page 212: Os X System Requirements

    • Windows Server 2008* • Windows Server 2003R2* • Windows Server 2003* * Windows Server supports only the printer driver; any additional included software is not supported. Note: Visit Epson's support website at epson.com/support (U.S.) or epson.ca/support (Canada) for the latest in compatibility and drivers for your product.

  • Page 213: Paper Specifications

    Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any non-Epson brand or type of paper. Always test a sample of paper stock before purchasing large quantities or printing large jobs. Poor quality paper may reduce print quality and cause paper jams or other problems.

  • Page 214: Printable Area Specifications

    Printable Area Specifications Note: Print quality may decline in the shaded areas shown here due to the printer's mechanism. Single sheets Margin: 0.12 inch (3 mm) minimum Quality border/top: 1.77 inch (45 mm) Quality border/bottom: 1.97 inch (50 mm)

  • Page 215: Ink Pack Specifications

    Technical Specifications Ink Pack Specifications Note: The printer is designed for use with Epson ink packs only, not third-party ink. The ink packs included with the product are designed for product setup and not for resale. After some ink is used for priming, the rest is available for printing.

  • Page 216: Dimension Specifications

    Parent topic: Technical Specifications Related references Ink Supply Units (Ink Packs) and Maintenance Box Part Numbers Dimension Specifications Height Stored: 16.3 inches (413 mm) Printing: 20.2 inches (512 mm) Width Stored: 26.1 inches (664 mm) Printing: 26.1 inches (664 mm) Depth Stored: 17.1 inches (435 mm) Printing: 25.8 inches (655 mm);...

  • Page 217: Environmental Specifications

    Environmental Specifications Temperature Operating: 50 to 95 °F (10 to 35 °C) Storage: –4 to 104 °F (–20 to 40 °C) 1 month at 104 °F (40 °C) Humidity Operating: 20 to 80% RH (without condensation) Storage: 5 to 85% RH Parent topic: Technical Specifications Interface Specifications...

  • Page 218: Safety And Approvals Specifications

    • Manufacturer: Askey Computer Corporation. • Type: WLU6117-D69 (RoHS) This product conforms to Part 15 of FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product.

  • Page 219: Ps3 Mode Fonts

    To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing. Parent topic: Technical Specifications PS3 Mode Fonts Albertus, Albertus Italic, Albertus Light AntiqueOlive Roman, AntiqueOlive Italic, AntiqueOlive Bold, AntiqueOlive Compact...
  • Page 220 Joanna, Joanna Italic, Joanna Bold, Joanna Bold Italic LetterGothic, LetterGothic Slanted, LetterGothic Bold, LetterGothic Bold Slanted ITC Lubalin Graph Book, ITC Lubalin Graph Book Oblique, ITC Lubalin Graph Demi, ITC Lubalin Graph Demi Oblique Marigold Monaco ITC Mona Lisa Recut New Century Schoolbook Roman, New Century Schoolbook Italic, New Century Schoolbook Bold, New Century Schoolbook Bold Italic New York...

  • Page 221: Pcl5 Mode Fonts

    PCL5 Mode Fonts Font name Family HP equivalent FixedPitch 810 Medium, Bold, Italic, Bold Italic Courier Ding Dings SWA — ITC Zapf Dingbats Dutch 801 Medium, Bold, Italic, Bold Italic CG Times Zapf Humanist 601 Medium, Bold, Italic, Bold Italic CG Omega Ribbon 131 —...

  • Page 222: Pcl6 Mode Fonts

    Font name Family HP equivalent Revival 711 SWA Light, Demi Bold, Light Italic, ITC Bookman Demi Bold Italic Century 702 SWA Medium, Bold, Italic, Bold Italic New Century Schoolbook Dutch 801 SWA Medium, Bold, Italic, Bold Italic Times Chancery 801 Medium SWA —...
  • Page 223 Font name Symbol set FixedPitch 810 Bold Italic FixedPitch 850 Regular FixedPitch 850 Bold FixedPitch 850 Italic FixedPitch 810 Dark FixedPitch 810 Dark Bold FixedPitch 810 Dark Italic FixedPitch 810 Dark Bold Italic Dutch 801 Dutch 801 Bold Dutch 801 Italic Dutch 801 Bold Italic Zapf Humanist 601 Zapf Humanist 601 Bold...
  • Page 224 Font name Symbol set Incised 901 Incised 901 Bold Incised 901 Italic Aldine 430 Aldine 430 Bold Aldine 430 Italic Aldine 430 Bold Italic Calligraphic 401 Flareserif 821 Medium Flareserif 821ExtraBold Swiss 721 SWM Swiss 721 SWM Bold Swiss 721 SWM Italic Swiss 721 SWM Bold Italic Dutch 801 SWM Dutch 801 SWM Bold...
  • Page 225 Font name Symbol set Zapf Calligraphic 801 SWA Zapf Calligraphic 801 SWA Bold Zapf Calligraphic 801 SWA Italic Zapf Calligraphic 801 SWA Bold Italic Geometric 711 SWA Geometric 711 SWA Bold Geometric 711 SWA Oblique Geometric 711 SWA Bold Italic Revival 711 Light SWA Revival 711 Demi SWA Bold Revival 711 Light SWA Italic...

  • Page 226: Symbol Sets

    Font name Symbol set David BT Bold Narkis Tam BT Narkis Tam BT Bold Miryam BT Miryam BT Bold Miryam BT Italic Koufi BT Koufi BT Bold Naskh BT Naskh BT Bold Ryadh BT Ryadh BT Bold Bitmap Font Font name Symbol set Line Printer Parent topic:...
  • Page 227 PCL5 Mode Typefaces and Symbol Sets In the PCL5 mode symbol sets table, you can use any of these typefaces in the left column: • Zapf Humanist 601 • Ribbon 131 • Clarendon 701 • Swiss 742 Condensed • Incised 901 •...
  • Page 228 PCL5 Mode Symbol Sets Typeface details Symbol set names FixedPitch 810 IBM-US (10U) Roman-8 (8U) Dutch 801 ECM94-1 (0N) Roman-8 (8U) Swiss 742 8859-9 ISO (5N) 8859-10ISO (6N) FixedPitch 850 IBM-DN (11U) PcMultilingual (12U) Line Printer Legal (1U) 8859-15ISO (9N) FixedPitch 810 PcBlt775 (26U) Pc1004 (9J)
  • Page 229 Typeface details Symbol set names FixedPitch 810 PsMath (5M) Dutch 801 Math-8 (8M) Swiss 742 ANSI ASCII (0U) FixedPitch 850 David BT Miryam BT Narkis Tam BT Naskh BT Koufi BT Ryadh BT FixedPitch 810 Pc866Cyr (3R) Pc866Ukr (14R) Dutch 801 WinCyr (9R) Pc8Grk (12G) Swiss 742...
  • Page 230 Typeface details Symbol set names Koufi BT Arabic8 (8V) Naskh BT PC-864, Arabic (10V) Ryadh BT HPWARA (9V) Symbol SWA Symbol (19M) Symbol SWM More WingBats SWM Wingdings (579L) Ding Dings SWA ZapfDingbats (14L) OCR A OCR A (0O) OCR B OCR B (1O) OCR B Extension (3Q) Code3-9...
  • Page 231 Symbol set Attribute Font classification name ISO 8859-2 — — — — — Latin 2 ISO Spanish — — — — — — Roman-9 — — — — — — PS Math — — — ISO 8859-9 — — — —...
  • Page 232 Symbol set Attribute Font classification name PC-850 — — — — — PcEur858 — — — — — — Pi Font — — — — — — PC852 — — — — — — Unicode 3.0 — — — — —...
  • Page 233 Symbol set Attribute Font classification name Hebrew7 — — — — — — — — ISO 8859/8 — — — — — — — Hebrew Hebrew8 — — — — — — — PC-862, — — — — — — —...

  • Page 234: Notices

    Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life products. Please go to this site for information on how to return your products for proper disposal. Important Safety Instructions...
  • Page 235 • Always turn off the printer using the power button, and wait until the power light stops flashing before unplugging the printer or cutting off power to the electrical outlet. • Place the printer on a flat, stable surface that extends beyond its base in all directions. It will not operate properly if it is tilted or at an angle.

  • Page 236: Ink Pack Safety Instructions

    • Use only a dry, soft cloth to clean the LCD screen. Do not use liquid or chemical cleansers. • If the LCD screen is damaged, contact Epson. If the liquid crystal solution gets on your hands, wash them thoroughly with soap and water. If the liquid crystal solution gets into your eyes, flush them immediately with water.

  • Page 237: Wireless Connection Safety Instructions

    • Do not use a pointy or sharp object, such as a pen or your fingernail, to operate the LCD screen. Parent topic: Important Safety Instructions Wireless Connection Safety Instructions Radio waves from this product may adversely affect the operation of medical equipment or automatically controlled devices, such as pacemakers, automatic doors or fire alarms.

  • Page 238: Software Notice

    MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. See the license agreements of each open source software program for more details, which are described in OSS.pdf on the Epson support site. 4. OpenSSL toolkit This printer product includes software developed by the OpenSSL project for use in the OpenSSL Toolkit (http://www.openssl.org/).
  • Page 239 The list of LGPL Programs: uclibc-0.9.32 libusb-1.0.8 zeroconf 0.6.1-1 iksemel-rev25 Apache License This printer product includes the open source software program "Bonjour" which apply the Apache License Version2.0 ("Apache License Program"). Bonjour License This printer product includes the open source software program "Bonjour " which applies the terms and conditions provided by owner of the copyright to the "Bonjour ".

  • Page 240: Trademarks

    Wi-Fi Direct is a registered trademark of Wi-Fi Alliance General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks. Parent topic: Notices...

  • Page 241: Copyright Notice

    Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.

  • Page 242: A Note Concerning Responsible Use Of Copyrighted Materials

    Copyright Notice A Note Concerning Responsible Use of Copyrighted Materials Epson encourages each user to be responsible and respectful of the copyright laws when using any Epson product. While some countries' laws permit limited copying or reuse of copyrighted material in certain circumstances, those circumstances may not be as broad as some people assume.

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