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Comments, Suggestions, and Problems
To ensure that you get the most out of your ILX Lightwave product, we ask that you direct any
product operation or service related questions or comments to ILX Lightwave Customer Support. You
may contact us in whatever way is most convenient:
Phone:
Fax:
On the web at:
Or mail to:
When contacting ILX Lightwave, please have the following information:
Model Number
Serial Number
End-user Name
Company
Phone
Fax
Description of what is connected to the ILX Lightwave instrument
Description of the problem
If ILX Lightwave determines that a return to the factory is necessary, a Return Merchandise
Authorization (RMA) number will be issued. Please mark this number on the outside of the shipping
box.
You or your shipping service is responsible for any shipping damage when returning the instrument
to ILX Lightwave; ILX recommends you insure the shipment. If the original shipping container is not
available, place your instrument in a container with at least 3 inches (7.5 cm) of compressible
packaging material on all sides.
We look forward to serving you even better in the future!
November 2016
(800) 459-9459 or (406) 586-1244
(406) 586-9405
http://www.newport.com/locations/brandcontacts.aspx?brandid=19
ILX Lightwave Corporation
31950 East Frontage Road
Bozeman, Montana, U.S.A 59715-8642
www.newport.com/ilxlightwave
vii
LDT-5416
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