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Summary of Contents for QNAP TDS-h2489FU
- Page 1 TDS-h2489FU User Guide Document Version: 1 17/02/2022...
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Page 2: Table Of Contents
TDS-h2489FU User Guide Contents 1. Preface About This Guide................................3 Audience..................................3 Document Conventions.............................3 2. Product Overview About the TDS-h2489FU............................4 Hardware Specifications............................4 Package Contents..............................7 Components................................8 Front Panel................................8 Front Panel LEDs..............................8 Front Panel OLED Display...........................10 Rear Panel................................11 System Board...............................12... - Page 3 myQNAPcloud................................51 myQNAPcloud Link..............................51 Qfinder Pro................................51 QuTS hero................................. 51 8. Notices Limited Warranty..............................52 Disclaimer................................. 52 GNU Public License..............................52 CE Notice...................................60 UKCA Notice................................60 FCC Notice.................................60 VCCI Notice................................61 BSMI Notice................................61 SJ/T 11364-2006................................61...
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Page 4: Preface
TDS-h2489FU User Guide 1. Preface About This Guide This guide provides information about the device and step-by-step instructions on installing the hardware. It also provides instructions on basic operations and troubleshooting information. Audience This document is intended for consumers and storage administrators. This guide assumes that the user has a basic understanding of storage and backup concepts. -
Page 5: Product Overview
This chapter provides basic information about the QNAP device. About the TDS-h2489FU Featuring dual Intel® Xeon® Silver 4300 processors and 24 U.2 NVMe Gen 4 x4 SSD bays, QNAP's flagship NVMe all-flash storage TDS-h2489FU is designed for I/O-intensive and latency-sensitive applications. The... - Page 6 RDIMM (1 TB RAM) Memory slots 16 x ECC RDIMM DDR4 per socket Important • Use only QNAP memory modules to maintain system performance and stability. For NAS devices with more than one memory slot, use QNAP modules with identical specifications.
- Page 7 TDS-h2489FU User Guide Component TDS-h2489FU-4309Y-64G TDS-h2489FU-4314-128G TDS-h2489FU-4314-512G TDS-h2489FU-4314-256G TDS-h2489FU-4314-1TB Drive compatibility 2.5-inch bays: • Bays 1-16: 2.5-inch U.2 PCIe Gen 4 NVMe solid-state drives M.2 PCIe Gen 4 NVMe solid-state drives • Bays 17-24: 2.5-inch U.2 PCIe Gen 4 NVMe solid-state drives M.2 PCIe Gen 4 NVMe solid-state drives...
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Page 8: Package Contents
• Rail kits are not included with the NAS and must be purchased separately. For details, contact an authorized reseller or go to https://shop.qnap.com. • Information on rail kit installation can be found in the installation guide included in the rail kit package. For details, go to https://www.qnap.com/go/product/rail-kit. -
Page 9: Components
TDS-h2489FU User Guide Item Quantity Screws for 2.5-inch drives Screws for M.2 SSDs Quick Installation Guide (QIG) Components Front Panel Component Component Drive activity LED OLED panel Drive status LED Front panel LEDs Front Panel LEDs The front panel LEDs indicate system status and related information when the NAS is powered on. The following LED information applies only when the drive is correctly installed and when the NAS is connected to the network. - Page 10 TDS-h2489FU User Guide Component Component System power LED System status LED Status Description System power Blue The device is powered on. Flashes blue Errors or warnings are detected (e.g. fan error, one or more power supply units are not detected).
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Page 11: Front Panel Oled Display
TDS-h2489FU User Guide Status Description System status Flashes green and red alternately • The drive is being formatted. every 0.5 seconds • The device is being initialized. • The operating system is being updated. • RAID rebuilding is in progress. -
Page 12: Rear Panel
TDS-h2489FU User Guide Component Component Power module LED Temperature status Fan status Device name Power status IP address Rear Panel Component Component Power supply unit 2 PCIe slot 1 (PCIe 4.0 x16) 2.5 Gigabit Ethernet ports (RJ45) Power supply unit 1 2.5 Gigabit Ethernet ports (RJ45) -
Page 13: System Board
TDS-h2489FU User Guide Component Component COM port Gigabit Ethernet speed LED Note This port is only for engineering purposes. Reset button Gigabit Ethernet activity LED PCIe slot 2 (PCIe 4.0 x8) Note This slot is preinstalled with a 25 GbE SFP28 network card. -
Page 14: Drive Numbering
TDS-h2489FU User Guide Component Component Memory slot 26 (Channel G, DIMM 1) Memory slot 8 (Channel K, DIMM 2) Memory slot 25 (Channel G, DIMM 2) Memory slot 7 (Channel K, DIMM 1) Memory slot 24 (Channel C, DIMM 2) -
Page 15: Safety Information
TDS-h2489FU User Guide Safety Information The following instructions help ensure personal safety and environmental safety. Read these instructions carefully before performing any operation. General Instructions • The device should be stored in a secure location with restricted access, controlled through the use of a tool, lock and key, or any means of security. -
Page 16: Installation Requirements
For details, see the following topics: • Installing 2.5-inch Solid-State Drives on 2.5-inch Trays • Installing M.2 Solid-State Drives For the list of compatible drive models, go to https://www.qnap.com/compatibility. 3. Optional: Install expansion cards. For details, see Replacing Expansion Cards. - Page 17 TDS-h2489FU User Guide For details, see QuTS hero Installation. 9. Log on to QuTS hero. Product Overview...
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Page 18: Installation And Configuration
Hardware Installation This section provides information on installing drives, memory modules, and expansion cards. Drive Installation The TDS-h2489FU is compatible with 2.5-inch U.2 NVMe PCIe solid-state drives. Bays 17-24 also support SATA 6 Gbps. Installing 2.5-inch Solid-State Drives on 2.5-inch Trays Warning •... - Page 19 TDS-h2489FU User Guide 3. Install a drive on the tray. a. Place the drive on the tray so that the holes on the bottom of the drive are aligned with the holes on the bottom of the tray. b. Attach the screws.
- Page 20 • Other moving components: Keep your hands and other body parts away from other moving components. Note • QNAP recommends installing heatsinks on the M.2 SSD controllers to enhance cooling efficiency and to ensure consistent performance. Installation and Configuration...
- Page 21 TDS-h2489FU User Guide • Before installing non-QNAP heatsinks, ensure that they are of the appropriate size and shape. • The ordering P/N for QNAP heatsinks is: HS-M2SSD-01. 1. Power off the device. 2. Disconnect the power cord from the electrical outlet.
- Page 22 TDS-h2489FU User Guide 6. Install the M.2 SSD. a. Remove the screw. b. Insert the M.2 SSD into the slot. c. Attach the screw. 7. Attach the case cover. a. Push the storage controller into the chassis. b. Tighten the screws.
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Page 23: Replacing Memory Modules
10. Power on the device. Replacing Memory Modules The TDS-h2489FU has 32 memory slots. You can increase the memory capacity of the NAS by upgrading memory modules. For optimal performance, replace 8 memory modules for one CPU at the same time. - Page 24 TDS-h2489FU User Guide • Other moving components: Keep your hands and other body parts away from other moving components. 1. Power off the device. 2. Disconnect the power cord from the electrical outlet. 3. Disconnect all cables and external attachments.
- Page 25 TDS-h2489FU User Guide Warning Attempting to remove a module that is not completely released may damage the module and the motherboard. c. Hold the module by the edges. d. Carefully slide the module out of the slot. Warning • Do not touch the internal components, particularly the metal connectors.
- Page 26 TDS-h2489FU User Guide c. Verify that the metal connectors are completely inserted into the slot. d. Carefully press down on the module until the retention clips lock the module into place. 7. Attach the case cover. a. Push the storage controller into the chassis.
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Page 27: Replacing Expansion Cards
Check the value for Total memory. Replacing Expansion Cards The TDS-h2489FU series supports selected expansion cards, some of which require QNAP PCIe brackets. QNAP-branded expansion cards purchased from the company website are shipped with the brackets necessary to fit the TDS-h2489FU series. - Page 28 TDS-h2489FU User Guide • For expansion card slot numbering, see System Board. 1. Power off the device. 2. Disconnect the power cord from the electrical outlet. 3. Disconnect all cables and external attachments. 4. Remove the storage controller. a. Loosen the screws.
- Page 29 6. Optional: Attach the QNAP bracket to the expansion card. a. Remove all screws of the existing bracket. b. Carefully pull the bracket away from the card. c. Attach the QNAP bracket to the card using the same screws. Installation and Configuration...
- Page 30 TDS-h2489FU User Guide d. Verify that the bracket does not move. 7. Install the expansion card. a. Hold the card by the edges. b. Insert the card into the slot. c. Attach the screw. 8. Attach the case cover. a. Push the storage controller into the chassis.
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Page 31: Hot-Swapping Redundant Power Supply Units
TDS-h2489FU User Guide b. Tighten the screws. 9. Connect all cables and external attachments. 10. Connect the power cord to the electrical outlet. 11. Power on the NAS. Hot-Swapping Redundant Power Supply Units 1. Power off the storage controller. 2. Disconnect the power cord from the electrical outlet and the power supply unit (PSU) that you are replacing. - Page 32 TDS-h2489FU User Guide 3. Firmly press the latch toward the handle and then pull the PSU out. 4. Insert the new PSU. 5. Connect the power cord to the PSU and the electrical outlet. 6. Power on the storage controller.
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Page 33: Expansion Unit Installation
TDS-h2489FU User Guide Expansion Unit Installation The TDS-h2489FU supports SAS, SATA, and USB expansion units. For details, see the table below. You can purchase storage expansion accessories from QNAP or an authorized reseller. For details, go to https://shop.qnap.com/. For the list of compatible expansion units and the maximum number of applicable expansion units, go to https://www.qnap.com/go/compatibility-expansion. - Page 34 TDS-h2489FU User Guide Expansion Unit Model Description Required Accessories TL-R1200S-RP • Uses a SATA 6 Gbps (SFF-8088) • 3 x SFF-8088 to SFF-8644 interface connector cables • Supports SATA HDD/SSD • QXP-1600eS-A1164 host bus adapter • RAIL-B02 TR-002 • Uses a USB 3.2 Gen 2 Type-C interface •...
- Page 35 Go to Main Menu > Storage & Snapshots > Overview > System . c. Verify that the expansion units are listed. Connecting SATA JBOD Expansion Units To connect the TDS-h2489FU to SATA JBOD expansion units, a host bus adapter must be installed on the NAS. For required accessories details, see Expansion Unit Installation.
- Page 36 Verify that the expansion units are listed. Connecting USB Expansion Units To connect the TDS-h2489FU to USB expansion units, USB Type-A to USB Type-C cables or USB Type-C to USB Type-C cables are required. For required accessories details, see Expansion Unit Installation.
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Page 37: Quts Hero Installation
Go to Main Menu > Storage & Snapshots > Overview > System . c. Verify that the expansion units are listed. QuTS hero Installation The TDS-h2489FU uses the QNAP QuTS hero operating system. You can install QuTS hero using any of the following methods. Method... -
Page 38: Installing Quts Hero Using Qfinder Pro
3. Run Qfinder Pro on a computer that is connected to the same local area network. Note To download Qfinder Pro, go to https://www.qnap.com/utilities. 4. Locate the NAS in the list and then double-click the name or IP address. The Smart Installation Guide opens in the default web browser. -
Page 39: Installing Quts Hero Using The Cloud Key
ASCII characters. 8. Click Next. 9. Specify the time zone, date, and time. QNAP recommends connecting to an NTP server to ensure that the NAS follows the Coordinated Universal Time (UTC) standard. 10. Click Next. The Configure the network settings screen appears. - Page 40 TDS-h2489FU User Guide 3. Go to the QNAP Cloud Installation page using one of the following methods: • On your computer, go to http://install.qnap.com/. • Scan the QR code on the NAS using a mobile device. The web page lists all the uninitialized QNAP NAS devices on the local network.
- Page 41 ASCII characters. 12. Click Next. 13. Specify the time zone, date, and time. QNAP recommends connecting to an NTP server to ensure that the NAS follows the Coordinated Universal Time (UTC) standard. 14. Click Next. The Configure the network settings screen appears.
- Page 42 TDS-h2489FU User Guide Installation and Configuration...
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Page 43: Basic Operations
Important • The default "admin" account is automatically enabled after the system reset. • To protect your device from brute force attacks, QNAP recommends disabling the default "admin" account after a system reset. To disable the account, change the default admin password, log out of QTS, and then log in to QTS with another admin account. -
Page 44: Leds
TDS-h2489FU User Guide Operation User Action Result Basic system reset Press and hold the The following settings are reset to default: button for 3 seconds. • System administrator password: The default password is the first MAC address in uppercase letters without special characters. - Page 45 TDS-h2489FU User Guide Status Description System status Flashes green and red • The drive is being formatted. alternately every 0.5 • The device is being initialized. seconds • The operating system is being updated. • RAID rebuilding is in progress.
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Page 46: Audio Alert
TDS-h2489FU User Guide Status Description Drive status Green The drive is ready. A drive read/write error occurred. Flashes red 5 times per The drive is being located in the operating system. second No drive was detected. 2.5 Gigabit Green The network connection is operating at 2.5 Gbps. - Page 47 TDS-h2489FU User Guide Duration Frequency Description Long beep (1.5 seconds) • The NAS is powering off. • The NAS was powered off by force shutdown (hardware shutdown). • The NAS was powered on successfully and is ready. • The storage pool is about to reach full capacity.
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Page 48: Nas Migration
NAS Migration Requirements You can only migrate drives and system settings to specific NAS models, depending on your source NAS. For the list of NAS models compatible with direct NAS migration, see https://www.qnap.com/en/nas-migration. Your device must meet the following requirements: •... -
Page 49: Migrating A Nas
1. Power off the source NAS and the destination NAS. 2. Remove the drives. Important QNAP recommends following the source NAS drive order when installing the drives. Take note of the drive tray order when removing the drives. a. Remove the drives from the source NAS. -
Page 50: Troubleshooting
TDS-h2489FU User Guide 6. Troubleshooting This chapter describes basic troubleshooting information. Forcing Qfinder Pro or myQNAPcloud to Locate the NAS If Qfinder Pro or myQNAPcloud is unable to locate the NAS during QuTS hero installation, the drives or data may be faulty. -
Page 51: Recovering Unintentionally Removed Healthy Drives
Two disks per subgroup fail. Triple Mirror Multiple of 3. (For example, 3, 6, 9, 12 disks and so forth.) ≥ 5 RAID-TP Support and Other Resources QNAP provides the following resources: Resource Documentation https://download.qnap.com Compatibility List https://www.qnap.com/compatibility NAS Migration Compatibility https://www.qnap.com/go/nas-migration Expansion Unit Compatibility https://www.qnap.com/go/compatibility-expansion... -
Page 52: Glossary
Enables you to access QNAP devices over the internet without configuring complex port forwarding settings Qfinder Pro QNAP utility that lets you locate and access QNAP NAS devices in your local area network QuTS hero QNAP NAS operating system featuring ZFS file system... -
Page 53: Notices
No license, express or implied, by estoppels or otherwise, to any intellectual property rights is granted by this document. Except as provided in QNAP's terms and conditions of sale for such products, QNAP assumes no liability whatsoever, and QNAP disclaims any express or implied warranty, relating to sale and/or use of QNAP products including liability or warranties relating to fitness for a particular purpose, merchantability, or infringement of any patent, copyright or other intellectual property right. - Page 54 TDS-h2489FU User Guide the Free Software Foundation, use the GNU General Public License for most of our software; it applies also to any other work released this way by its authors. You can apply it to your programs, too. When we speak of free software, we are referring to freedom, not price. Our General Public Licenses are...
- Page 55 TDS-h2489FU User Guide tells the user that there is no warranty for the work (except to the extent that warranties are provided), that licensees may convey the work under this License, and how to view a copy of this License. If the interface presents a list of user commands or options, such as a menu, a prominent item in the list meets this criterion.
- Page 56 TDS-h2489FU User Guide You may convey verbatim copies of the Program's source code as you receive it, in any medium, provided that you conspicuously and appropriately publish on each copy an appropriate copyright notice; keep intact all notices stating that this License and any non-permissive terms added in accord with section 7 apply to the code;...
- Page 57 TDS-h2489FU User Guide at no further charge. You need not require recipients to copy the Corresponding Source along with the object code. If the place to copy the object code is a network server, the Corresponding Source may be on a different server (operated by you or a third party) that supports equivalent copying facilities, provided you maintain clear directions next to the object code saying where to find the Corresponding Source.
- Page 58 TDS-h2489FU User Guide Notwithstanding any other provision of this License, for material you add to a covered work, you may (if authorized by the copyright holders of that material) supplement the terms of this License with terms: a. Disclaiming warranty or limiting liability differently from the terms of sections 15 and 16 of this License;...
- Page 59 TDS-h2489FU User Guide 11. Automatic Licensing of Downstream Recipients. Each time you convey a covered work, the recipient automatically receives a license from the original licensors, to run, modify and propagate that work, subject to this License. You are not responsible for enforcing compliance by third parties with this License.
- Page 60 TDS-h2489FU User Guide Nothing in this License shall be construed as excluding or limiting any implied license or other defenses to infringement that may otherwise be available to you under applicable patent law. 13. No Surrender of Others' Freedom. If conditions are imposed on you (whether by court order, agreement or otherwise) that contradict the conditions of this License, they do not excuse you from the conditions of this License.
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Page 61: Ce Notice
TDS-h2489FU User Guide If the disclaimer of warranty and limitation of liability provided above cannot be given local legal effect according to their terms, reviewing courts shall apply local law that most closely approximates an absolute waiver of all civil liability in connection with the Program, unless a warranty or assumption of liability accompanies a copy of the Program in return for a fee. -
Page 62: Vcci Notice
TDS-h2489FU User Guide Any modifications made to this device that are not approved by QNAP Systems, Inc. may void the authority granted to the user by the FCC to operate this equipment. VCCI Notice この装置は、クラス A 情報技術装置です。この装置を家庭環境で使用すると電波 妨害を引き起こすことがあります。この場合には使用者が適切な対策を講ずるよう要求されることがありま す。 VCCI–A BSMI Notice 警告使用者：這是甲類的資訊產品，在居住的環境中使用時，可能會造成射頻干擾，在... - Page 63 TDS-h2489FU User Guide 部件名称 有毒有害物质或元素 铅 汞 镉 六价铬 多溴联苯 多溴二苯醚 (Pb) (Hg) (Cd) (CR(VI)) (PBB) (PBDE) 风扇组装 电力供应组装 0 电池 O: 表示该有毒有害物质在该部件所有物质材料中的含量均在 SJ/T11363-2006 标准规定的限量要求以下。 X: 表示该有毒有害物质至少在该部件的某一均质材料中的含量超出 SJ/T11363-2006 标准规定的限量要求。 Notices...