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Display image is not sized properly
•
Use the OSD Image Adjust controls to increase or decrease the Coarse adjustment.
•
Check to make sure that a supported mode has been selected on the display card or system being used.
(Please consult display card or system manual to change graphics mode.)
•
When using an HDMI input, please change "OVER SCAN".
•
Check to make sure that the appropriate resolution has been selected in H.RESOLUTION and V.RESOLUTION.
No Video
•
If no video is present on the screen, turn the Power key off and on again.
•
Make certain the computer is not in a power-saving mode (touch the keyboard or mouse).
•
Some display cards do not output video signal when monitor is turned OFF/ON or disconnect/connect from the AC power
cord under low resolution with DisplayPort.
•
When using an HDMI input, please change "OVER SCAN".
No Sound
•
Make sure the speaker cable is proper connected.
•
Check to see if mute is activated.
•
Check the volume in the OSD menu.
•
Check selected OSD's Tools to "SOUND INPUT", when DisplayPort or HDMI is in use.
Brightness variations over time
•
Change Auto Brightness* to OFF and adjust brightness.
NOTE:
When Auto Brightness* is set to ON, the monitor automatically adjusts brightness based on the environment.
When the brightness of surrounding environment changes, the monitor will also change.
USB Hub does not operate
•
Check to make sure the USB cord is properly connected. Refer to your USB device User's Manual.
•
Check if the USB upstream port on the monitor is connected to the USB downstream port on the computer. And make
sure the computer is ON.
Human/Ambient light sensor* does not work
•
Make sure there is no object in front of Human/Ambient light sensor.
•
Please use the provided stereo micro plug cable.
•
Check to make sure that stereo micro plug cable is connected correctly.
ControlSync does not work
•
Check to make sure that ControlSync cable is connected correctly.
•
Check to make sure that ControlSync cable is not in "loop" connection.
•
Master monitor should be connected OUT connector only.
•
Please use provided ControlSync cable.
•
You can use up to 24 sub monitors via ControlSync.
No picture in multiple monitor connection
•
Check to make sure that the resolution has been lower than the recommended resolution setting.
•
Check to make sure that the display card supports MST (multi-stream transport).
•
The number of monitors daisy-chained through SST (single-stream transport) depends on HDCP contents limitation.
•
Monitors should be connected by the included DisplayPort cable.
•
Check to make sure that DP OUT MULTISTREAM is "AUTO" and BIT RATE setting is "HBR2" when using MST (multi-
stream transport) (see page 14).
*: This function is available when option unit sensor is used.
English-27
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