Canon imageRUNNER 2224N User Manual
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Canon imageRUNNER 2224N User Manual

Canon imageRUNNER 2224N User Manual

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imageRUNNER
2224N / 2224
User's Guide
USRMA-7993-01 2023-03 en
Copyright CANON INC. 2023

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Summary of Contents for Canon imageRUNNER 2224N

  • Page 1 2224N / 2224 User's Guide USRMA-7993-01 2023-03 en Copyright CANON INC. 2023...

  • Page 2: Table Of Contents

    Feeder Specifications ............................. 39 Print Specifications ............................. 41 Scan Specifications ...................... 43 Network Specifications (imageRUNNER 2224N) ..............44 Security and Management Function Specifications (imageRUNNER 2224N) ..................... 47 Supported Environment (imageRUNNER 2224N) ............................48 Recommended Functions ............................49 Digitizing Documents ..............................50 Cost Savings .........................
  • Page 3 ........... 69 Connecting to a Wireless LAN by Searching for a Router (Access Point Setup Method) ............71 Connecting to a Wireless LAN by Setting the Details (Manual Setup Method) ............................74 Setting IPv4 Addresses ............................76 Setting IPv6 Addresses ..................
  • Page 4 .................. 162 Registering Groups to the Address Book (Control Panel) .............. 164 Editing and Deleting Destinations in the Address Book (Control Panel) ..................165 Registering Destinations to the Address Book (Remote UI) ..................168 Registering Groups to the Address Book (Remote UI) ............................
  • Page 5 Connecting a Mobile Device via Wireless LAN Router (LAN Connection) ..............281 Connecting a Mobile Device Directly to the Machine (Direct Connection) ..............283 Using a Dedicated Application to Print and Scan (Canon PRINT Business) ....................284 Using AirPrint Application to Print and Scan Data ..........................287 Printing from an Android Device ..................
  • Page 6 ...................... 323 Managing and Verifying a Key and Certificate ........................324 Generating a Key and Certificate ....326 Generating a Key and Certificate Signing Request (CSR) and Obtaining and Registering a Certificate ..........329 Generating a Key and Obtaining and Registering a Certificate from an SCEP Server ..............
  • Page 7 [Remote UI Settings] ............................467 [Data Management] ............................. 468 [Security Settings] ......................469 [Authentication/Password Settings] ..............470 Settings that Can Be Imported and Exported (imageRUNNER 2224N) ..............................471 [Preferences] ..........................475 [Adjustment/Maintenance] ............................476 [Function Settings] ............................... 479 [Set Destination] .............................
  • Page 8 ....................499 Checking the Remaining Amount of Consumables ............................500 List of Consumables ............................ 502 Adjusting the Print Quality ..................503 Adjusting the Reproducibility of Near Black Color Text Troubleshooting ............................507 ................................508 Paper Jams ................... 510 Paper Jams inside the Machine and in a Paper Source ...........................
  • Page 9 ..............559 Changing the Volume of the Confirmation Sound and Warning Tone ........................560 Changing the Time Until Sleep Mode ....................561 Lost Department ID or PIN for the Administrator ............562 Checking the Items That Can Be Configured on the Machine and Their Settings ...............................
  • Page 10 Feeder Specifications ............................39 Print Specifications ............................41 Scan Specifications ....................43 Network Specifications (imageRUNNER 2224N) ........... 44 Security and Management Function Specifications (imageRUNNER 2224N) .................... 47 Supported Environment (imageRUNNER 2224N) ............................ 48 Recommended Functions ............................. 49 Digitizing Documents ..............................50 Cost Savings ........................

  • Page 11: About The Machine

    About the Machine About the Machine 958J-000 Before using the machine, check the basic information of the machine such as the supported functions and options, names of each part, and specifications of the functions. Also consider the management system of the machine and measures against security risks.

  • Page 12: Supported Functions And Options

    User's Guide may not be available depending on your model. Use the table below to see which functions and options are supported by your model. Supported Functions(P. 3) Supported Options(P. 4) Supported Functions : Supported : Not supported Function imageRUNNER 2224N imageRUNNER 2224 Print Scan Copy 2-sided Printing (option) Secure Print Send scanned data (e-Mail/SMB)
  • Page 13 Default System Manager PIN 7654321 7654321 Department ID Management ● For details about the types of available drivers, see the Canon website for your country or region, or see the supplied User Software CD-ROM/DVD-ROM. https://global.canon/en/support/ Supported Options The following optional production is available.

  • Page 14: Platen Cover Type X

    About the Machine Platen Cover Type X 958J-0HC Close the platen cover( ) to secure originals that have been placed on the platen glass.

  • Page 15: Dadf-Ay

    About the Machine DADF-AY 958J-002 Several sheets of original or 2-sided originals can be scanned continuously. ◼ Specifications For the specifications of the DADF-AY, see Feeder Specifications(P. 38) .

  • Page 16: Duplex Unit-E

    About the Machine Duplex Unit-E 958J-0HE The Duplex Unit-E ( ) enables you to use the 2-sided mode for copying or printing.

  • Page 17: Cassette Feeding Module-Ak

    About the Machine Cassette Feeding Module-AK 958J-003 When frequently using paper of varying sizes or types or when loading large quantities of paper at a time, install the optional Cassette Feeding Module-AK. This option reduces the work of loading paper. For how to install Cassette Feeding Module-AK, see "Setup Guide."...

  • Page 18: System Options

    About the Machine System Options 958J-005 By installing the system options, you can boost performance of the machine. PCL Printer Kit(P. 9) PCL Printer Kit This option supports PCL emulation printing solutions. It supports PCL6 emulation printing solutions.

  • Page 19: Registering License

    From a Web browser on a computer, access the following URL and follow the procedure on the screen to obtain a license key. http://www.canon.com/lms/license/ To obtain the license key, you must have the License Access Number and serial number of the machine. Prepare that information in advance.
  • Page 20 About the Machine Restart the machine. Restarting the Machine(P. 107) ➠ The license is registered.

  • Page 21: System Manager Id And Pin

    About the Machine System Manager ID and PIN 958J-007 The machine has a System Manager Mode for viewing and changing important settings. When System Manager ID and System Manager PIN are set, only those users who know this information are able to log into System Manager Mode.

  • Page 22: Measures To Prevent Unauthorized Access

    About the Machine Measures to Prevent Unauthorized Access 958J-008 Be sure to read this section before using the machine in a network environment. Printers and multifunction machines can provide various useful functions when connected to a network. However, because this also creates risks of unauthorized access and eavesdropping over the network, measures against security risks are essential.
  • Page 23 About the Machine You can require the user to enter the Remote UI Access PIN when using Remote UI. Setting the PIN to Use for Remote UI(P. 350) System Manager ID You can require the user to enter the System Manager ID and System Manager PIN, when changing any important settings.

  • Page 24: Names Of Parts And Their Functions

    About the Machine Names of Parts and Their Functions 958J-009 Front Side Check these parts on the front when operating the machine. Front Side(P. 16) ● Use the control panel to operate the machine and configure the settings. Control Panel(P. 21) ●...

  • Page 25: Front Side

    About the Machine Front Side 958J-00A imageRUNNER 2224N When the DADF-AY and Cassette Feeding Module-AK are attached: imageRUNNER 2224...
  • Page 26 About the Machine Feeder You can place two or more sheets of originals in the feeder. The placed originals are fed and scanned one by one automatically. Feeder(P. 25) Control panel Use the display and keys to operate the machine and confirm the operations and status. Control Panel(P.
  • Page 27 About the Machine Toner Code This code indicates the type of genuine toner that can be used with the machine. Use toner with a code that includes the same letters as the code on the front cover of the machine. LAN port You can connect the machine to a wired LAN using a commercial Ethernet cable connected to the LAN port.

  • Page 28: Interior

    About the Machine Interior 958J-00C imageRUNNER 2224N When the DADF-AY and Cassette Feeding Module-AK are attached: imageRUNNER 2224...
  • Page 29 About the Machine Fixing assembly When a paper jam occurs around the fixing assembly, clear the paper jam from here. Paper Jams inside the Machine and in a Paper Source(P. 510) Cover on the left side of Paper Drawer 1 Open this cover when clearing a paper jam in paper drawer 1.

  • Page 30: Control Panel

    About the Machine Control Panel 958J-00E Use the control panel to operate the machine and configure the settings. imageRUNNER 2224N(P. 21) imageRUNNER 2224(P. 23) imageRUNNER 2224N Home key ( Displays the [Home] screen. [Home] Screen(P. 113) Back key ( Returns you to the previous screen.
  • Page 31 About the Machine Paper Settings key ( Press to select a paper source, such as a paper drawer or multi-purpose tray, and register paper size and type. Specifying the Paper Size and Type(P. 144) ID Card Copy key ( Press to copy both sides of an ID card onto the same side of paper. Copying Both Sides of ID Cards onto One Sheet(P.
  • Page 32 About the Machine Error indicator Blinks or lights up when an error such as a paper jam occurs. Processing/Data indicator Blinks when an operation is being performed, such as during printing, and lights up when data is waiting to be processed. Uppercase/lowercase/numeric key ( Changes the character type.
  • Page 33 About the Machine Start key ( Press to scan originals. Energy Saver key ( Puts the machine into sleep mode to reduce power consumption. In the sleep mode, lights up yellow- green. Reducing Power Consumption (Sleep Mode)(P. 108) Counter Check key ( Press to display the total number of pages used for operations such as copying or printing on the touch panel display.

  • Page 34: Feeder

    About the Machine Feeder 958J-00F Feeder cover Open the feeder cover when cleaning the inside of the feeder or clearing a paper jam inside the feeder. Paper Jams in the Feeder(P. 515) Original supply tray You can place two or more sheets of originals in the original supply tray. Placing Originals(P.
  • Page 35 About the Machine - Originals become dirty - Originals frequently jam - Printouts appear smudged after scanning or copying...

  • Page 36: Multi-Purpose Tray

    About the Machine Multi-purpose Tray 958J-00H Load paper that you will temporarily use in the multi-purpose tray. Loading Paper in the Multi-purpose Tray(P. 135) Tray extension Pull out the tray extension when loading large-sized paper. Auxiliary tray Pull out the auxiliary tray when loading large-sized paper. Paper guides Align the paper guides against the edges of the paper to properly place the paper.

  • Page 37: Paper Drawer

    About the Machine Paper Drawer 958J-00J Paper drawer 2 is the optional Cassette Feeding Module-AK. Loading Paper in the Paper Drawer(P. 131) Paper drawer 1 Paper drawer 2 Paper guide (Front guide) Press the top part of the front guide and slide it. Paper guide (Right guide) Press the top part of the right guide and slide it.

  • Page 38: Usable Paper

    About the Machine Usable Paper 958J-00K The sizes and types of paper that can be used on the machine are shown below. Usable Paper Sizes(P. 29) Usable Paper Types(P. 31) Unusable Paper(P. 31) ● Precautions must be taken when handling and storing paper. Precautions When Handling Paper(P.
  • Page 39 About the Machine Paper Size Paper Drawer 1 Paper Drawer 2 Multi-purpose Tray Automatic 2-sided Printing StatementR (STMTR) Executive (EXEC) Foolscap/Folio Oficio Oficio (Brazil) Oficio (Mexico) Oficio (Ecuador) Oficio (Argentina) Letter (Government) LetterR (Government) Letter (Argentina) LetterR (Argentina) Legal (Government) Legal (India) Foolscap (Australia) Envelope No.10 (COM10)
  • Page 40 About the Machine You can use a custom size from 95.0 mm x 140.0 mm to 297.0 mm x 431.0 mm. Usable Paper Types You can use non-chlorine paper. : Usable : Not usable Paper Type Paper Weight Paper Drawer 1 Paper Drawer 2 Multi-purpose Automatic 2-sided Tray...
  • Page 41 About the Machine ● Paper with glue or other adhesive sticking out or label paper whose back side can be easily peeled off ● Paper printed by a thermal transfer printer, back side of paper printed by a thermal transfer printer Printing on damp paper may cause steam to be emitted from the output area or water droplets to adhere to the output part, but this does not indicate a malfunction.

  • Page 42: Precautions When Handling Paper

    About the Machine Precautions When Handling Paper 958J-00L To prevent paper jams and other errors and ensure beautiful printing, you must take precautions when handling and storing paper. To maintain the quality of printed paper, pay attention when storing and gluing paper. ◼...

  • Page 43: Specifications

    Specifications 958J-00R Specifications are subject to change for product improvement, and the contents may be updated depending on products released in the future. For details about product information, see the Canon website. https://global.canon/ Specifications of Main Unit Basic Specifications(P. 35) Feeder Specifications(P.

  • Page 44: Basic Specifications

    About the Machine Basic Specifications 958J-00S Name Canon imageRUNNER 2224N / 2224 Type Desktop Resolution for Reading Full Color 300 dpi x 600 dpi 300 dpi x 300 dpi Black and White 600 dpi x 600 dpi 600 dpi x 300 dpi...
  • Page 45 About the Machine (Plain A4, 100 %) Magnification Regular Paper Size 400 %, 200 %, 141.4 %, 122.4 %, 115.4 %, 100 %, 86.5 %, 81.6 %, 70.7 %, 61 %, 50 %, 25 % Magnification error of Direct (100%) Vertical / Horizontal: ±1.0 ％...
  • Page 46 About the Machine Installation Space 1,065 mm x 1,284 mm (when the multi-purpose tray is extended) (W x D) Provide a space of 100 mm or more around the machine. Memory Capacity RAM: 1 GB eMMC: 2 GB Inner Tray Output Capacity 1-Sided Printing ●...

  • Page 47: Feeder Specifications

    About the Machine Feeder Specifications 958J-00U The "DADF-AY" is an optional. Original Feeding Mechanism Automatic 2-sided Document Feeder Original Size/Type Size of Originals Maximum: 297.0 mm x 432.0 mm Minimum: 148.0 mm x 128.0 mm Weight of Originals Continuously scanning ●...

  • Page 48: Print Specifications

    About the Machine Print Specifications 958J-00W UFR II Printer Function(P. 39) PCL Printer Function (imageRUNNER 2224N)(P. 40) UFR II Printer Function Type Internal Print Size Usable Paper(P. 29) Continuous Print Speed Same as "Copy Speed" for main unit Basic Specifications(P. 35)
  • Page 49 About the Machine PCL Printer Function (imageRUNNER 2224N) Type Internal Print Size Usable Paper(P. 29) Continuous Print Speed Same as "Copy Speed" for main unit Basic Specifications(P. 35) Resolution Data Processing 1,200 dpi x 1,200 dpi, 600 dpi x 600 dpi...

  • Page 50: Scan Specifications

    About the Machine Scan Specifications 958J-00X ◼ Push Scan (imageRUNNER 2224N) Type Color Scanner Max. Original Scanning Size Depends on copy specifications Resolution for Scan 300 dpi x 300 dpi Scanning Speed Feeder Specifications(P. 38) Interface USB 2.0 Hi-Speed Wired LAN...
  • Page 51 About the Machine Protocol Supported TCP/IP , USB Driver TWAIN compliant, WIA Compliant imageRUNNER 2224N Only...

  • Page 52: Network Specifications (Imagerunner 2224N)

    About the Machine Network Specifications (imageRUNNER 2224N) 958J-010 ◼ Wired LAN Specifications Interface 10Base-T/100Base-TX Protocol Supported TCP/IP ● Frame type: Ethernet II ● Print applications: LPD/Raw/IPP/IPPS/WSD/Mopria/AirPrint/Windows10 Mobile Print/ Windows11 Mobile Print ◼ Wireless LAN Specifications Standard IEEE 802.11b, IEEE 802.11g, IEEE 802.11n Transmission Scheme ●...

  • Page 53: Security And Management Function Specifications (Imagerunner 2224N)

    About the Machine Security and Management Function Specifications (imageRUNNER 2224N) 958J-011 ◼ Firewall Settings ● When specifying IP addresses in firewall settings, up to 16 IP addresses (or ranges of IP addresses) can be specified for both IPv4 and IPv6.
  • Page 54 Transmission Log Transmission Log 128 transmissions. ◼ Import/Export of the Setting Data Settings that Can Be Imported and Exported (imageRUNNER 2224N)(P. 470) . ◼ Max. Destinations Registered to Address Book Address Book Function(P. 157) . ◼ The following combinations of the TLS version and algorithm are usable:...
  • Page 55 About the Machine Algorithm TLS Version TLS 1.3 TLS 1.2 TLS 1.1 TLS 1.0 AES-GCM (256bit) AES-GCM (128bit) 3DES-CBC CHACHA20-POLY1305 Key Exchange Algorithm ECDHE X25519 Signature Algorithm ECDSA HMAC Algorithm SHA1 SHA256 SHA384...

  • Page 56: Supported Environment (Imagerunner 2224N)

    About the Machine Supported Environment (imageRUNNER 2224N) 958J-012 WSD Scan ● Windows 8.1 ● Windows 10 ● Windows 11 Operating Conditions of Send Function Setting Tool ● Internet Explorer 11 ● Microsoft Edge ● Google Chrome Windows System requirements for the Remote UI ●...

  • Page 57: Recommended Functions

    About the Machine Recommended Functions 958J-013 This section introduces recommended functions that can be useful for your purpose and help you solve problems, such as to simplify document management and sharing, save paper and power, and improve operations. Digitizing Documents(P. 49) Cost Savings(P.

  • Page 58: Digitizing Documents

    About the Machine Digitizing Documents 958J-014 By digitizing paper documents, you do not have to worry about storage space and documents deteriorating, and you can view and use these documents on a computer or mobile device. Scanning Paper Documents You can use the scan function to scan documents and photos into data that can be saved and sent.

  • Page 59: Cost Savings

    About the Machine Cost Savings 958J-015 This machine can help you save costs on paper and power. Saving Paper Saving Paper When Printing You can print on both sides of the paper, and print multiple pages on one sheet of paper. Printing from a Computer(P.

  • Page 60: Making Operations More Efficient

    About the Machine Making Operations More Efficient 958J-016 You can print and share data even in an environment where a computer cannot be used. In addition, you can use the job logs and customize the control panel to make operations more efficient and reduce the amount of time using the machine.
  • Page 61 Setting Up Setting Up Setting Up ................................53 ............54 Configuring the Default Settings (Setup Guide)(imageRUNNER 2224N) ............57 Configuring the Default Settings (Setup Guide) (imageRUNNER 2224) ............................59 Setting Up the Network ........................61 Selecting Wired or Wireless LAN ..........................

  • Page 62: Setting Up

    Configure the settings by following the instructions on the screen. Configuring the Default Settings (Setup Guide)(imageRUNNER 2224N)(P. 54) Configuring the Default Settings (Setup Guide) (imageRUNNER 2224)(P. 57) Configure the network settings not included in the Setup Guide.

  • Page 63: Configuring The Default Settings (Setup Guide)(Imagerunner 2224N)

    Setting Up Configuring the Default Settings (Setup Guide) (imageRUNNER 2224N) 958J-018 When you turn ON the machine for the first time, the screen (Setup Guide) for setting the items required for using the machine is displayed. Configure the settings using the procedure below by following the instructions on the screen.
  • Page 64 Setting Up Set the time zone (UTC ) and Daylight Saving Time according to the region where this machine is installed. *1 The UTC (Coordinated Universal Time) is a coordinated universal time that is standard for all parts of the world.
  • Page 65 Setting Up Select the Wireless LAN connection type, and connect to the Wireless LAN. ➠ When the connection to the wireless LAN is completed, the settings configured in the Setup Guide are applied. When you exit the Setup Guide, the [Home] screen is displayed. [Home] Screen(P.

  • Page 66: Configuring The Default Settings (Setup Guide) (Imagerunner 2224)

    Setting Up Configuring the Default Settings (Setup Guide) (imageRUNNER 2224) 958J-0HF When you turn ON the machine for the first time, the screen (Setup Guide) for setting the items required for using the machine is displayed. Configure the settings using the procedure below by following the instructions on the screen. Step 1: Setting the Display Language and Country or Region(P.
  • Page 67 Setting Up On the [Current Time Set.] screen, enter the date and time, and press [Apply]. ➠ The time and date are set. The settings configured in the Setup Guide are applied. When you exit the Setup Guide, the [Home] screen is displayed. [Home] Screen(P.

  • Page 68: Setting Up The Network

    Setting Up Setting Up the Network 958J-019 To operate the machine from a computer or to connect to a server, you must connect the machine to a network. Use the procedure below to connect the machine to a network and configure the settings of the machine according to the network environment.
  • Page 69 Setting Up Configuring Your Machine for Your Network Environment(P. 78) * You cannot use the control panel to configure some of the settings. It is recommended that you configure the settings using Remote UI in Step 3 ◼ Checks after Configuring the Network Settings Check that the machine is properly connected to the network.

  • Page 70: Selecting Wired Or Wireless Lan

    Connecting to a Wireless LAN(P. 63) When Switching between Wired and Wireless LAN ● Any installed drivers must be uninstalled and then reinstalled. For details about uninstalling and installing drivers, see the driver manual at the online manual site. https://oip.manual.canon/...

  • Page 71: Connecting To A Wired Lan

    Setting Up Connecting to a Wired LAN 958J-01C Connect a computer to the machine via a router. Use an Ethernet cable to connect the machine to the router. Connect an Ethernet cable to the machine and router. Insert the connector all the way into the port until it clicks in place. Wait a few minutes.

  • Page 72: Connecting To A Wireless Lan

    Setting Up Connecting to a Wireless LAN 958J-01E Connect a computer to the machine via a wireless LAN router (access point). Depending on your wireless LAN router, the connection type and security standards may vary. Check for a connection type and security standard that are supported by both the wireless LAN router and the machine, and then establish a connection according to the connection type.
  • Page 73 Setting Up Access Point Setup Method Search for the wireless LAN router from the machine, and enter the network key manually to connect. Connecting to a Wireless LAN by Searching for a Router (Access Point Setup Method)(P. 69) When you connect with the access point setup method, the following authentication and encryption methods are set: ●...
  • Page 74 Setting Up ● Shared Key Encryption for WPA/WPA2 ● TKIP ● AES-CCMP ● IEEE 802.1X Authentication...

  • Page 75: Connecting To A Wireless Lan By Using The Router Button (Push Button Mode)

    Setting Up Connecting to a Wireless LAN by Using the Router Button (Push Button Mode) 958J-01F If your wireless LAN router supports WPS push button mode, you can easily set up a connection simply by using the control panel of the machine and the button on the wireless LAN router. Administrator privileges are required to connect to a wireless LAN.

  • Page 76: Connecting To A Wireless Lan By Entering A Pin Code (Wps Pin Code Mode)

    Setting Up Connecting to a Wireless LAN by Entering a PIN Code (WPS PIN Code Mode) 958J-01H When the wireless LAN router supports WPS PIN code mode, you can establish a connection by registering a PIN code generated on the machine to the wireless LAN router. Use a computer to register the PIN code. Administrator privileges are required to connect to a wireless LAN.
  • Page 77 Setting Up Setting IPv4 Addresses(P. 74) Setting IPv6 Addresses(P. 76) If an Error Message Appears during Operation and a Connection Cannot Be Established ● Press [Close], and repeat the procedure starting from Step 2.

  • Page 78: Connecting To A Wireless Lan By Searching For A Router (Access Point Setup Method)

    Setting Up Connecting to a Wireless LAN by Searching for a Router (Access Point Setup Method) 958J-01J Search for a wireless LAN router (access point) to which to connect, and enter the network key. When you connect with the access point setup method, the following authentication and encryption methods are set: ●...
  • Page 79 Setting Up Enter the network key, and press [Apply]. Check the message, and press [Yes]. When [Connected.] is displayed on the control panel, wait a few minutes. ➠ When the machine is connected to the wireless LAN, [ ] appears on the [Home] screen and screen of each function.

  • Page 80: Connecting To A Wireless Lan By Setting The Details (Manual Setup Method)

    Setting Up Connecting to a Wireless LAN by Setting the Details (Manual Setup Method) 958J-01K You can connect to a wireless LAN router by manually entering all information of the router such as the SSID, network key, and security settings. Administrator privileges are required to connect to a wireless LAN.
  • Page 81 Setting Up * When you select this authentication method, an authentication error occurs when connected to a wireless LAN router that uses a shared key. The machine setting changes to [Shared Key] at this time, and an attempt to reconnect to the router is made. [Shared Key] Uses an encryption key for the password.
  • Page 82 Setting Up Setting IPv4 Addresses(P. 74) Setting IPv6 Addresses(P. 76) If an Error Message Appears during Operation and a Connection Cannot Be Established ● Press [Close], check the information of the wireless LAN router to which you want to connect, and repeat the procedure starting from Step 2.

  • Page 83: Setting Ipv4 Addresses

    Setting Up Setting IPv4 Addresses 958J-01L The machine's IPv4 address can either be assigned automatically using DHCP or entered manually. By default, the IPv4 address is set automatically when connected to a wired or wireless LAN, but you can set it or change it manually according to your usage environment and purpose.
  • Page 84 In macOS, you must re-register the machine on the Mac. For details about registering the machine, see the manual of the driver at the online manual site. https://oip.manual.canon/ * If you are using DHCP to automatically obtain the IP address of the machine, the IP address may be changed...

  • Page 85: Setting Ipv6 Addresses

    Setting Up Setting IPv6 Addresses 958J-01R In an IPv6 environment, you can set the following IPv6 addresses and use them at the same time. ● Link-Local Address An address that can only be used within the same link. It cannot be used to communicate with devices beyond a router.
  • Page 86 Setting Up When Using a Stateless Address Select the [Use Stateless Address] checkbox. When Using a Manual Address Select the [Use Manual Address] checkbox, and enter the IP address, prefix length, and default router address. * You cannot enter a multicast address (address starting with "ff"). When Using a Stateful Address Select the [Use DHCPv6] checkbox.

  • Page 87: Configuring Your Machine For Your Network Environment

    Setting Up Configuring Your Machine for Your Network Environment 958J-01S The size and configuration of a network vary depending on the purpose and usage. The machine is equipped with a variety of technologies to support many environments. Configure the settings of the machine according to your network environment, as needed. Manually Configuring the Ethernet Settings(P.

  • Page 88: Manually Configuring The Ethernet Settings

    Setting Up Manually Configuring the Ethernet Settings 958J-01U By default, when the machine connects to a wired LAN, the Ethernet communication mode and Ethernet type are detected automatically, and these can be used without changes. Depending on the usage environment, you may have to change the Ethernet settings to suit the settings of peripheral devices.

  • Page 89: Configuring Dns

    Setting Up Configuring DNS 958J-01W When using the machine in an environment with Domain Name System (DNS), configure the DNS server information and DHCP option settings. In an environment without DNS, you can configure multicast DNS (mDNS) to use the DNS function. mDNS is used by Bonjour and other software.
  • Page 90 Setting Up Obtains a POP3 server address (Option 70) from the DHCP server. In [DNS Settings], set the DNS server information. ● For details about the setting information, contact your provider or network administrator. You can also refer to the computer settings. Viewing the Network Connection Information of the Computer(P.
  • Page 91 Setting Up Click [OK]. Restart the machine. Restarting the Machine(P. 107) ➠ The settings are applied.

  • Page 92: Configuring Smb

    Setting Up Configuring SMB 958J-01X This machine uses the Server Message Block (SMB) communication protocol to save scanned data to a shared folder, for example. Depending on the network environment, you may have to set the computer name and workgroup name of the machine, and configure the SMB client information when connecting to an SMB server.
  • Page 93 Setting Up Log in to Remote UI in System Manager Mode. Starting Remote UI(P. 369) On the Portal page of Remote UI, click [Settings/Registration]. Portal Page of Remote UI(P. 372) Click [Network Settings] [SMB Client Settings] [Edit]. ➠ The [Edit SMB Client Settings] screen is displayed. Configure the settings when connecting to an SMB server, and click [OK].

  • Page 94: Configuring Wins

    Setting Up Configuring WINS 958J-01Y When using the machine in a network environment that uses both NetBIOS and TCP/IP, configure Windows Internet Name Service (WINS) to convert the NetBIOS name to an IP address. To enable WINS, specify the WINS server. WINS cannot be used in an IPv6 environment. This section describes how to configure the settings using Remote UI from a computer.

  • Page 95: Registering Ldap Servers

    Setting Up Registering LDAP Servers 958J-020 If you are using an LDAP server to search for destinations and perform authentication when sending data, register the LDAP server information to the machine. You can register up to five LDAP servers each for searching and for authentication.
  • Page 96 Setting Up DC=john,DC=example,DC=com ● If left blank, the machine automatically starts search from an arbitrary position. [Use TLS] Select this checkbox to encrypt communication with the LDAP server using TLS. ● For an LDAP server for search, this is enabled only when [Use] or [Use (Security Authentication)] is selected in [Login Information] in 8 below.
  • Page 97 Setting Up Specify whether to display the authentication screen for entering the user name and password when searching. ● To display the authentication screen, select this checkbox. ● To use the user name and password set here for authentication, clear this checkbox. [Use Same Authentication Information as When Send Operation Started] Set whether to use the authentication information for searching if authenticated when using the scan function.
  • Page 98 Setting Up [Domain Name] When [Use (Security Authentication)] is selected for [Login Information], enter the directory tree name in Active Directory using single-byte alphanumeric characters. Input example: example.com Select whether to verify the certificate when encrypting communication with the LDAP server using TLS. ●...

  • Page 99: Configuring Snmp

    Setting Up Configuring SNMP 958J-021 Simple Network Management Protocol (SNMP) is a protocol for monitoring and controlling communication devices in a network by accessing a Management Information Base (MIB). Configure these settings according to the purpose of use and environment of the machine. The machine supports SNMPv1 and SNMPv3.
  • Page 100 MIB Access Permission. Enter the community name using single-byte alphanumeric characters. To Configure a Dedicated Community Dedicated Community is a preset community for Canon Device Management software. To use Dedicated Community, select the [Use Dedicated Community] checkbox, and configure MIB Access Permission.
  • Page 101 Setting Up In [Printer Management Information Acquisition Settings], select whether to obtain the printer management information. To regularly obtain printer management information from the machine, such as protocols and ports, select the [Acquire Printer Management Information from Host] checkbox. Click [OK]. Restart the machine.

  • Page 102: Configuring Sntp

    Setting Up Configuring SNTP 958J-022 To obtain time information from the time server on the network, configure Simple Network Time Protocol (SNTP). When SNTP is configured, the time server is checked at specified intervals to adjust the time and maintain the correct time on the machine.
  • Page 103 Setting Up Testing Communication with the NTP or SNTP Server ● Test communication using the following procedure: If the machine is correctly communicating with the server, [OK] appears in [NTP Server Check Result]. Log in to Remote UI in System Manager Mode click [Settings/Registration] [Network Settings] [SNTP Settings]...

  • Page 104: Configuring Slp Communication

    Setting Up Configuring SLP Communication 958J-023 When using the machine in an environment using a Service Location Protocol (SLP) with software installed to perform communication, configure the SLP communication settings, as needed. * See the manual of the software to determine the settings that need to be configured. Configure these settings using Remote UI from a computer.
  • Page 105 Setting Up Click [OK]. Restart the machine. Restarting the Machine(P. 107) ➠ The settings are applied.

  • Page 106: Checking The Network Status And Settings

    Setting Up Checking the Network Status and Settings 958J-024 You can perform a connection test with devices in the network to check whether the machine is correctly connected to the network. The IP address of the machine and the MAC address information are needed to use Remote UI and configure the firewall settings.
  • Page 107 Setting Up Viewing the IP address set to the machine You can view the setting of IP address set to the machine such as the IPv4 address and the IPv6 address. This section describes how to view the IP address using the control panel. You can also check this information using Remote UI from a computer.
  • Page 108 Setting Up Viewing the MAC Address and Connection Information of the Wireless LAN In addition to the MAC address and connection information of the wireless LAN when the machine is connected to the wireless LAN, you can also view the security settings. This section describes how to view this information using the control panel.

  • Page 109: Installing Software And Drivers To The Computer

    Install any options to the machine before installing the software and drivers. Installation Procedure Check the operating environment via the Canon website for your country/region, and download and install the latest software and drivers. https://global.canon/en/support/ * If the machine is supplied with a CD/DVD-ROM, you can also use this to install the software and drivers.
  • Page 110 Basic Operations Basic Operations Basic Operations ............................103 ........................104 Turning ON and OFF the Machine ..........................105 Turning ON the Machine ..........................106 Turning OFF the Machine ..........................107 Restarting the Machine ....................108 Reducing Power Consumption (Sleep Mode) ............................
  • Page 111 Basic Operations ......................171 Specifying Destinations (Address Book) ......................175 Specifying Destinations (Direct Input) ......................176 Specifying Destinations (LDAP Server) ................. 177 Specifying Destinations (Address Book on a Mobile Device) ......................178 Specifying Destinations (TX Job Log) ......................179 Registering Frequently Used Settings ..................

  • Page 112: Basic Operations

    Basic Operations Basic Operations 958J-027 This chapter describes the basic operations common to all functions of the machine and how to understand the screen layout. Managing and Saving Power You can turn OFF the power to conserve energy or when cleaning and restart the machine to apply the settings.

  • Page 113: Turning On And Off The Machine

    Basic Operations Turning ON and OFF the Machine 958J-028 Be sure to use the power switch to manually turn ON the power of the machine. Turning ON the Machine(P. 105) Turning OFF the Machine(P. 106) Restarting the Machine(P. 107)

  • Page 114: Turning On The Machine

    Basic Operations Turning ON the Machine 958J-029 When you want to turn ON the machine, open the switch cover on the right side of the machine and set power switch to " " side. Make sure that the power plug is inserted into a power outlet. Open the power switch cover and press the power switch toward "...

  • Page 115: Turning Off The Machine

    Basic Operations Turning OFF the Machine 958J-02A When you want to turn OFF the machine, open the switch cover on the right side of the machine and set power switch to " " side. When you turn OFF the machine, the data that is waiting to be printed will be erased. ●...

  • Page 116: Restarting The Machine

    Basic Operations Restarting the Machine 958J-02C When you make changes to the settings of the machine, you may have to restart the machine to apply the changes depending on the setting. When you change the settings using either the control panel or Remote UI, you can restart the machine using the power switch.

  • Page 117: Reducing Power Consumption (Sleep Mode)

    Configuring Auto Sleep Time "Auto Sleep" is a function which automatically places the machine into sleep mode after a certain period of idle time. Auto Sleep Time specifies the duration the idle time. imageRUNNER 2224N(P. 108) imageRUNNER 2224(P. 109) imageRUNNER 2224N This section describes how to configure the settings using Remote UI from a computer.
  • Page 118 Basic Operations imageRUNNER 2224 This section describes how to configure the settings using the control panel. On the control panel, press [Menu] in the [Home] screen. [Home] Screen(P. 113) Press [Preferences] [Timer/Energy Settings] [Auto Sleep Time]. ➠ The [Auto Sleep Time] screen is displayed. Enter the time.

  • Page 119: Using The Control Panel

    Basic Operations Using the Control Panel 958J-02F Use the control panel to change the settings of the machine and use the scan, copy, and other functions. Main Instructions Check how to use the buttons and items displayed on the control panel, how to enter text, and how to display the various screens.

  • Page 120: Screens Displayed On The Control Panel

    Basic Operations Screens Displayed on the Control Panel 958J-02H The following are the main screens of the control panel. [Home] Screen This screen is displayed when you press on the control panel. By default, the [Home] screen is displayed after the power is turned ON and immediately after the startup screen closes, and immediately after logging in. [Home] Screen(P.
  • Page 121 Basic Operations Message Display Messages are displayed on the screen when errors occur and the machine is out of paper or toner in the toner cartridge. If a troubleshooting solution is displayed, follow the on-screen instructions to solve the problem. If a troubleshooting solution is not displayed, check the cause and solution by referring to the message or error code.

  • Page 122: Home Screen

    Copies originals. Copying(P. 254) [Scan] Scans originals. Scanning(P. 219) [Secure Print] (imageRUNNER 2224N only) Prints data temporarily saved in the memory of the machine. Printing a Document Secured with a PIN (Secure Print)(P. 209) [Home] Configure the various settings of the machine.
  • Page 123 Copying Multiple Passports onto One Sheet(P. 265) [Favorite Copy Set.] Call up copy settings registered as Favorite Settings. [One-Touch 1] to [One-Touch 4] (imageRUNNER 2224N only) Register a e-mail destination. Registering Destinations (Address Book)(P. 156) Specifying Destinations (Address Book)(P. 171)

  • Page 124: Screens Displayed On The Control Panel

    Other internal parts may reach the end of their lifetime before the toner runs out. [Secure Print Memory Usage] (imageRUNNER 2224N only) Check to see how much memory is used by the Secure Print data temporarily saved to the memory of the machine.
  • Page 125 Basic Operations Displays the connection status and error information when connected by wireless LAN. [Direct Connection Information] Displays the connection status when directly connected to a device. [IEEE 802.1X Error Information] Displays the details of errors that occur with IEEE 802.1X authentication.

  • Page 126: How To Operate The Control Panel

    Basic Operations How to Operate the Control Panel 958J-02L The control panel uses a touchscreen. Directly touch your finger to the buttons and items displayed on the screen to operate them. Basic Touchscreen Operations (Tapping and Dragging)(P. 117) Selecting Items(P. 117) Scrolling the Screen(P.
  • Page 127 Tap [ ] or [ ] to move a cursor. * imageRUNNER 2224N only ◼ Set the value using the [+] and [-] buttons or the slider Tap the [+] and [-] buttons to adjust the value. When the slider is displayed as shown below, you can drag it to the left...
  • Page 128 Basic Operations...

  • Page 129: Entering Characters

    Basic Operations Entering Characters 958J-02R Enter alphanumeric characters using the numeric keys on the control panel. imageRUNNER 2224N(P. 120) imageRUNNER 2224(P. 121) imageRUNNER 2224N You can enter letters, numbers, and symbols using the control panel. The type of characters that you can enter may be limited depending on the item.
  • Page 130 Basic Operations PQRS pqrs WXYZ wxyz (Not available) (space) - . * # ! " , ; : ^ ` _ = / | ' ? $ @ % & + \ ~ ( ) [ ] { } < > (Not available) Deleting Characters Press to delete one character.

  • Page 131: Customizing The [Home] Screen

    Basic Operations Customizing the [Home] Screen 958J-02S You can quickly select frequently used functions from the [Home] screen of the control panel. Rearranging the Buttons(P. 122) Inserting a Blank(P. 122) Rearranging the Buttons You can rearrange the buttons on the [Home] screen. On the control panel, press [Home Set.] in the [Home] screen.
  • Page 132 Basic Operations Select a button before which you want to insert a space and press [Insert]. Press [Apply]. ➠ A space is inserted right before the selected button. When you want to delete the inserted space, select the space and press [Delete] [Apply].

  • Page 133: Logging In To The Machine

    When authentication is successful, the screen changes, and you can continue operations. Depending on the set authentication function, the displayed login screen varies. Logging In (Department ID Management, System Manager ID) (imageRUNNER 2224N)(P. 124) Logging In (Authenticated Sending) (imageRUNNER 2224N)(P. 124) Logging In (System Manager ID) (imageRUNNER 2224)(P.
  • Page 134 Basic Operations Enter the user name and password. In [Server Name], select the LDAP server to perform authentication. Press on the control panel. Control Panel(P. 21) ➠ When authentication is successful, the scan screen is displayed. When you have completed your operations, press on the control panel.
  • Page 135 Basic Operations If a PIN is not set, you can skip this step. Proceed to Step 5. Enter the System Manager PIN, and Press [Apply]. Press [Log In]. ➠ When authentication is successful, the screen changes.

  • Page 136: Placing Originals

    Basic Operations Placing Originals 958J-02W Place documents, photos, and other printed materials ("originals") to be scanned or copied on the platen glass or in the feeder. Determine whether to use the platen glass or feeder depending on the document type and usage. Platen Glass Scans originals in a fixed position.
  • Page 137 Basic Operations When scanning tracing paper, transparencies, and other transparent originals, place a sheet of plain white paper on top. Gently close the feeder or platen cover. When scanning of the original is complete, remove the original from the platen glass. Placing Originals in the Feeder When scanning two or more sheets of originals, place only originals of the same size.
  • Page 138 Basic Operations Fan the originals in small batches, and align the edges by tapping the originals on a flat surface a few times. Place the originals face up and as far into the feeder as they will go. Make sure the placed originals do not exceed the load limit line ( ).

  • Page 139: Loading Paper

    Basic Operations Loading Paper 958J-02X To ensure print quality, confirm the usable paper and how to handle and store paper, and prepare the appropriate paper for use with the machine. Usable Paper(P. 29) / Precautions When Handling Paper(P. 33) Load the prepared paper in the machine, and then configure the paper size and type settings. Loading Paper in the Machine Load paper you usually use into the paper drawer, which can hold large amounts of paper.

  • Page 140: Loading Paper In The Paper Drawer

    Basic Operations Loading Paper in the Paper Drawer 958J-02Y Load paper you usually use into the paper drawer, which can hold large amounts of paper. You can load paper correctly by aligning the paper guides on the paper drawer with the markings. When using paper with logos, be careful of the orientation of the loaded paper and which side is face up.
  • Page 141 Basic Operations While squeezing the top part of the front guide, slide it to align with the size indicator for the paper to be loaded. When loading paper in the paper drawer 2 Detach the right guide and reattach it to the slots aligned with the mark indicating the desired paper size. Lift up the lock lever ( ) on the front guide, and slide it backwards or forwards to align it with the groove marked with the desired paper size.
  • Page 142 Basic Operations Lower the lock lever to lock the front guide into place. Fan the paper and align the edges. Fan the paper in small batches, and align the edges by tapping the paper on a flat surface a few times. Load the paper.
  • Page 143 Basic Operations Paper drawer 1 Paper drawer 2 Make sure that the paper stack does not exceed the load limit line ( ). Loading too much paper can cause paper jams. When Printing on the Back Side of Printed Paper (Manual 2-sided Printing) Flatten the edge of the paper to remove any curls, and load the paper with the back (unprinted) side face down.

  • Page 144: Loading Paper In The Multi-Purpose Tray

    Basic Operations Loading Paper in the Multi-purpose Tray 958J-030 To temporarily use paper not loaded in the paper drawer, load it in the multi-purpose tray. You can load paper correctly by aligning the paper guides on the multi-purpose tray with the paper. When using envelopes or paper with logos, be careful of the orientation of the loaded paper and which side is face up.
  • Page 145 Basic Operations Fan the paper and align the edges. Fan the paper in small batches, and align the edges by tapping the paper on a flat surface a few times. Load the paper with the print side face down. ● Insert the paper until the edge of the paper is against the paper tray.

  • Page 146: Preparations And Orientation For Loading Envelopes

    Basic Operations Preparations and Orientation for Loading Envelopes 958J-031 As envelopes have a different shape and thickness from regular paper, preparations must be made before loading envelopes. Envelopes can be printed only on the front side (non-glued side). When loading envelopes, pay attention to the orientation and which side is face up.
  • Page 147 Basic Operations ➠ The envelopes are ready to be loaded. Orientation of Envelopes (Multi-purpose Tray) Insert the envelopes No. 10 (COM10), Monarch, ISO-C5, or DL from the short side with the front side (non-glued side) face up. Insert the envelope with the flap closed and on the right side.

  • Page 148: Orientation For Loading Paper With A Logo

    Basic Operations Orientation for Loading Paper with a Logo 958J-032 When loading paper with a logo, pay attention to the orientation of the paper and which side is face up. Loading Paper with Logos in Portrait Orientation(P. 140) Loading Paper with Logos in Landscape Orientation(P. 141) ●...
  • Page 149 Basic Operations For A3 landscape layout originals Feeder Platen glass Loading Paper with Logos in Portrait Orientation The loading method varies depending on the size of the paper with the logo and the paper source that is used. When Loading A4-, A5-size Paper with Logos Load the paper so that the logo faces up in the paper drawer and faces down in the multi-purpose tray, as shown in the illustrations below.
  • Page 150 Basic Operations Orientation of the paper when copying from the feeder Paper drawer Multi-purpose tray Orientation of the paper when copying from the platen glass Paper drawer Multi-purpose tray When Loading A3-size Paper with Logos Load the paper so that the logo faces up in the paper drawer and faces down in the multi-purpose tray, as shown in the illustrations below.
  • Page 151 Basic Operations When Loading A4-, A5-size Paper with Logos Load the paper so that the logo faces up in the paper drawer and faces down in the multi-purpose tray, as shown in the illustrations below. Paper drawer Multi-purpose tray When Loading A3-size Paper with Logos Load the paper so that the logo faces up in the paper drawer and faces down in the multi-purpose tray, as shown in the illustrations below.
  • Page 152 Basic Operations...

  • Page 153: Specifying The Paper Size And Type

    Basic Operations Specifying the Paper Size and Type 958J-033 To ensure quality printing and prevent paper jams, the paper size and type must be set correctly according to the loaded paper. You can register frequently used paper settings and hide unneeded paper settings to simplify the paper settings. Settings Required after Loading the Paper Set the paper size and type according to the loaded paper.

  • Page 154: Setting The Paper Size And Type For The Paper Drawer

    Basic Operations Setting the Paper Size and Type for the Paper Drawer 958J-034 By default, the paper size and type of the paper drawer are set to A4 and Plain 2. When paper of a different size or type is loaded, change the paper settings. When [Notify to Check Paper Settings] is set to [On], the screen above is displayed.
  • Page 155 Basic Operations ➠ The paper size and type are set. ● You can change the paper size displayed on the screen in Step 3. Hiding Unused Paper Sizes(P. 153)

  • Page 156: Setting The Paper Size And Type For The Multi-Purpose Tray

    You can scroll the screen to view paper sizes (such as envelopes) not displayed on the screen. When Non-standard Size (Custom Size) Paper Is Loaded Press [Custom]. Press [X] or [Y] to enter the length and press [Apply]. imageRUNNER 2224N imageRUNNER 2224...
  • Page 157 Basic Operations When frequently-used non-standard paper sizes are registered, the registered size is displayed as the paper size. Registering Non-standard Size Paper (Custom Paper)(P. 151) Press [Apply]. If a Set Paper Size Is Not Displayed Press [Other Sizes], and select the paper size from the displayed list. Select the type of paper loaded in the multi-purpose tray.

  • Page 158: Registering A Frequently Used Paper Size And Type For The Multi-Purpose Tray

    Select the paper size to register. You can scroll the screen to view paper sizes (such as envelopes) not displayed on the screen. When Registering Non-standard Size (Custom Size) Paper Press [Custom]. Press [X] or [Y] to enter the length and press [Apply]. imageRUNNER 2224N...
  • Page 159 Basic Operations imageRUNNER 2224 When frequently-used non-standard paper sizes are registered, the registered size is displayed as the paper size. Registering Non-standard Size Paper (Custom Paper)(P. 151) Press [Apply]. If the Paper Size to Register Is Not Displayed Press [Other Sizes], and select the paper size from the displayed list. To Cancel the Registered Paper Press [Specify When Loading Paper].

  • Page 160: Registering Non-Standard Size Paper (Custom Paper)

    The size is registered to the selected number. If you have selected the registered number, continue on to press [Edit]. Press [X] or [Y] to enter the length and press [Apply]. imageRUNNER 2224N imageRUNNER 2224 Press [Apply]. Select the paper type to register.
  • Page 161 Basic Operations ➠ The custom paper is registered.

  • Page 162: Hiding Unused Paper Sizes

    Basic Operations Hiding Unused Paper Sizes 958J-038 The paper settings screen displays the registered frequently used paper sizes. If unused paper sizes are displayed, you can hide these for each paper source to make it easier to select a paper size. To select a hidden paper size, press [Other Sizes] on the paper settings screen.

  • Page 163: Using The Appropriate Paper Source For Each Function

    You can use the appropriate paper source by setting the paper source that is selected automatically for each function, such as the copy and print functions. imageRUNNER 2224N(P. 154) imageRUNNER 2224(P. 154) imageRUNNER 2224N This section describes how to configure the settings using Remote UI from a computer.
  • Page 164 Basic Operations Press [Function Settings] [Common] [Paper Feed Settings] [Drawer Auto Selection On/Off]. ➠ The [Drawer Auto Selection] screen is displayed. Select the function to which you want to specify a paper source. Configure this setting for each function. For printing reports and lists, set the paper source to [Other] to apply this setting.

  • Page 165: Registering Destinations (Address Book)

    Basic Operations Registering Destinations (Address Book) 958J-03A Register destinations for sending and saving scanned data to the Address Book of the machine. Address Book Function By registering destinations to the Address Book, you can save the trouble of entering the information of destinations each time you send or save data.

  • Page 166: Address Book Function

    Basic Operations Address Book Function 958J-03C You can specify destinations registered in the Address Book by calling up the Address Book in the [Home] screen or the scan screen on the control panel. When registering destinations, select the function to quickly specify the destination. You can also efficiently specify destinations from the Address Book screen, such as by grouping destinations or displaying them by type.
  • Page 167 Basic Operations ● To display all destinations registered to the Address Book, select [All]. ● When specifying the destinations to be displayed by initials of the name, select [A-Z], [0-9], or [ABC] to [YZ]. Destination Operation Items These are displayed on the bottom of the screen. Press to register, edit, or delete a destination, or to specify a destination to which to send or save data.

  • Page 168: Registering Destinations To The Address Book (Control Panel)

    Basic Operations Registering Destinations to the Address Book (Control Panel) 958J-03E You can register destinations to the Address Book using the control panel. You can use the following methods to register e-mail addresses: ● Register destinations by directly entering their information. ●...
  • Page 169 Basic Operations When Directly Entering the Destination ● Press [Name] and enter the name, and then press [Apply]. ● You can register a destination without entering its name, but by entering the name, you can search for it by its initials when specifying the destination. ●...
  • Page 170 Basic Operations on the control panel [TX Job] [Job Log] select the log you want to call up [Reg Adr Book]. Checking the Send and Save Status and Log of Scanned Data(P. 251)

  • Page 171: Registering Groups To The Address Book (Control Panel)

    Basic Operations Registering Groups to the Address Book (Control Panel) 958J-03F You can register a group of multiple destinations to the Address Book using the control panel. You can register only the same type of destinations for a group. You cannot register file save locations (shared folder) to a group.
  • Page 172 Basic Operations Press [Apply]. ● Press the added address to check the information of the added address. ● If you want to remove an address from the group, press the address you want to remove and press [Remove]. Press [Apply]. ➠...

  • Page 173: Editing And Deleting Destinations In The Address Book (Control Panel)

    Basic Operations Editing and Deleting Destinations in the Address Book (Control Panel) 958J-03H You can edit information of destinations registered in the Address Book or delete unused destinations. On the control panel, press [Addr. Book] in the [Home] screen. [Home] Screen(P.

  • Page 174: Registering Destinations To The Address Book (Remote Ui)

    Basic Operations Registering Destinations to the Address Book (Remote 958J-03J You can register destinations to the Address Book using Remote UI from a computer. Use Remote UI to register file save locations (shared folder). Administrator privileges are required to register destinations using Remote UI. Required Preparations ●...
  • Page 175 Basic Operations ● When registering file save locations (shared folder), select [File]. ● When registering group destinations, see the following. Registering Groups to the Address Book (Remote UI)(P. 168) Set the destination information. You can register a destination without entering its name, but by entering the name, you can search for it by its initials when specifying the destination.
  • Page 176 Basic Operations In [Host Name], enter the computer name or the IP address of the computer where a shared folder is located. * When using a DNS server, you can enter the host name or FQDN instead of the computer name or IP address.

  • Page 177: Registering Groups To The Address Book (Remote Ui)

    Basic Operations Registering Groups to the Address Book (Remote UI) 958J-03K You can register a group of multiple destinations to the Address Book using Remote UI from a computer. You can register only the same type of destinations for a group. You cannot register file save locations (shared folder) to a group.
  • Page 178 Basic Operations Change the display of the Address Book, as needed. In [Type], select [One-Touch] or [Coded Dial], and click [Display] to change the display of the Address Book. Select the checkboxes of the destinations to add to the group, and click [OK]. ➠...

  • Page 179: Specifying Destinations

    Basic Operations Specifying Destinations 958J-03L When sending or saving scanned data, specify destinations using the method below. The method of specifying destinations and the number of destinations that can be specified vary depending on the function and destination. Specifying Destinations When sending scanned data by e-mail, you can specify destinations for the Cc and Bcc fields only from the Address Book.

  • Page 180: Specifying Destinations (Address Book)

    Basic Operations Specifying Destinations (Address Book) 958J-03R When specifying destinations with the Address Book, use the [Home] screen or the scan screen on the control panel. When specifying destinations by calling up the Address Book from the [Home] screen or the scan screen, use the destination list.
  • Page 181 Basic Operations Select the destination. ➠ The destinations are specified. Select the index at the top of the screen of the Address Book to filter and display the destinations. Specifying Destinations with Coded Dial Numbers You can enter a three-digit Coded Dial number to specify a destination. ◼...
  • Page 182 Basic Operations When you are scanning, press [E-Mail] or [File]. Press [Destination] [Specify from Coded Dial]. ➠ The [Enter Coded Dial No.] screen is displayed. When the To/Cc/Bcc screen is displayed Select the type (To, Cc, or Bcc) of destination to be specified. Enter a three-digit Coded Dial number.
  • Page 183 Basic Operations The [ ] icon is assigned to a [One-Touch] button. The name which is entered in [Name] when the destination is registered appears as the button name. When the Confirm Destination Screen Is Displayed Check that the destination is correct, and then press [OK]. ◼...

  • Page 184: Specifying Destinations (Direct Input)

    Basic Operations Specifying Destinations (Direct Input) 958J-03S To specify a destination not registered to the Address Book or LDAP server, directly enter the destination using the scan screen of the control panel. On the control panel, press [Scan] in the [Home] screen. [Home] Screen(P.

  • Page 185: Specifying Destinations (Ldap Server)

    Basic Operations Specifying Destinations (LDAP Server) 958J-03U When user information is managed by an LDAP server, you can search for that information using the scan screen of the control panel and specify a destination. When you are logged in with authenticated sending (LDAP server authentication), you can also specify the e-mail address of the logged-in user.

  • Page 186: Specifying Destinations (Address Book On A Mobile Device)

    Send the destination information from the mobile device to the machine. ● For details about sending, see the Canon PRINT Business manual at the online manual site. ● You can also send the subject, message, and file name entered on the mobile device to the machine.

  • Page 187: Specifying Destinations (Tx Job Log)

    Basic Operations Specifying Destinations (TX Job Log) 958J-03X You can specify destinations used in the past by calling up the TX Job Log. The scan settings used when the destination was used are also recalled. When you call up the TX Job Log, the specified destinations and scan settings are overwritten. ●...

  • Page 188: Registering Frequently Used Settings

    Basic Operations Registering Frequently Used Settings 958J-03Y You can register frequently used settings and values for each function by using the method below. Registering Favorite Settings for Ease of Operation You can register settings according to your purpose and settings you want to recall for the copy function. You can call up registered settings from the [Favorite Copy Set.] button on the [Home] screen or from the screen of the copy function.

  • Page 189: Registering And Calling Up Favorite Copy Settings

    Basic Operations Registering and Calling Up Favorite Copy Settings 958J-040 You can register settings according to your purpose and settings you want to recall as "Favorite Settings" for the copy function. You can label the Favorite Setting so as to provide a description of the setting, who will use it, or other information. You can call up registered settings for quick operation from the [Favorite Copy Set.] button on the [Home] screen or from the screen of the copy function.
  • Page 190 Basic Operations ➠ The information set in Step 2 is displayed. Check the settings, and click [Apply]. To change the settings, select the item to change, and change the setting. Select whether to register the settings. ➠ The favorite settings is registered. Calling Up Registered Favorite Settings When using the copy function, call up the setting according to your purpose from the registered Favorite Settings.

  • Page 191: Changing The Default Settings

    Basic Operations Changing the Default Settings 958J-041 You can change the default settings for scan, copy, and other functions called up using the control panel. By configuring the settings as standard or to save paper, for example, you can increase work efficiency and reduce costs.
  • Page 192 Basic Operations Restoring Default Settings to the Factory Settings ● You can perform the following operations from the screen in Step 3. - Scan (Send E-Mail) [Send] [Scan and Send Settings] [E-Mail Settings] [Initialize Default Settings] [Yes] - Scan (Save to Shared Folder) [Send] [Scan and Send Settings] [File Settings]...

  • Page 193: Adjusting The Sound Volume

    Basic Operations Adjusting the Sound Volume 958J-042 You can adjust the volume of the sounds emitted by the machine and set whether the machine emits sounds notifying you of operations and statuses. Adjusting the Volume(P. 185)

  • Page 194: Adjusting The Volume

    Basic Operations Adjusting the Volume 958J-044 You can also set whether the machine emits sounds notifying you of operations and statuses, such as when operating the control panel and errors are detected. This section describes how to configure the settings using the control panel. You can also configure the settings using Remote UI from a computer.

  • Page 195: [Volume Settings] Screen

    Basic Operations [Volume Settings] Screen 958J-045 When you press [Menu] [Preferences] [Volume Settings] on the [Home] screen of the control panel, the [Volume Settings] screen is displayed. You can set whether the machine emits sounds notifying you of operations and statuses. [Entry Tone] Set whether to emit a sound when you press the keys and buttons on the control panel.
  • Page 196 Printing Printing Printing ................................188 ............................189 Printing Preparations ......................190 Preparing to Print from a Computer ....................193 Configuring a Printer Port (Windows) ..........................196 Setting Up a Print Server ......................199 Preparations for Using Universal Print ....................200 Registering the Machine to Cloud Service .....................

  • Page 197: Printing

    Printing Printing 958J-046 You can print documents and photos from a computer. Printing from a Computer You can print documents and photos via a printer driver installed on a computer connected to the machine. Preparing to Print from a Computer(P. 190) Printing from a Computer(P.

  • Page 198: Printing Preparations

    Printing Printing Preparations 958J-047 To print from the machine, you must make printing preparations according to your printing method and usage environment. Preparing to Print from a Computer(P. 190) Setting Up a Print Server(P. 196) Preparations for Using Universal Print(P. 199)

  • Page 199: Preparing To Print From A Computer

    In macOS, you must re-register the machine on the Mac. For details about registering the machine, see the manual of the driver at the online manual site. https://oip.manual.canon/ * If you are using DHCP to automatically obtain the IP address of the machine, the IP address may be changed automatically.
  • Page 200 Printing When Using Windows(P. 191) When Using macOS(P. 191) ◼ When Using Windows Administrator privileges are required on each computer. Log on to the computer using an administrator account. Click [ ] (Start) ] (Settings) [Devices] [Printers & scanners]. ➠ The [Printers &...
  • Page 201 Click [OK]. ➠ The settings are applied. When the Option Information Cannot Be Obtained ● Specify the option settings manually. For details about configuring the option settings manually, see the manual of the driver at the online manual site. https://oip.manual.canon/...

  • Page 202: Configuring A Printer Port (Windows)

    Printing Configuring a Printer Port (Windows) 958J-049 If the IP address of the machine changed or a printer has been added in Windows, you may not be able to print from a computer. In this case, use the printer driver to add a new port. In addition, you cannot print from a computer when the port type or port number of the printer driver differ from that of the machine setting.
  • Page 203 The port name is entered automatically, so change it, as needed. When [Additional port information required] Appears Take action following the instructions on the screen. To set [Device Type], select [Canon Network Printing Device with P9100] in [Standard]. Click [Finish].
  • Page 204 Printing ➠ A new port is added, and the [Printer Ports] screen is displayed. Click [Close] [Close]. ➠ The settings are applied. Changing the Port Type and Number If the machine is configured not to use LPD or RAW, you must change the type of port on the computer to a protocol usable on the machine.

  • Page 205: Setting Up A Print Server

    Preparing to Print from a Computer(P. 190) Using a Print Server While Using Department ID Management You must install Canon Driver Information Assist Service when installing the printer driver. For more information, see the manual of the driver at the online manual site.
  • Page 206 Printing ➠ The printer driver properties screen is displayed. On the [Sharing] tab, select the [Share this printer] checkbox, and enter a shared name. Install an additional driver, as needed. If the client computer has an operating system (32-bit or 64-bit) that differs from that of the print server, install an additional driver.
  • Page 207 Printing ◼ When Using macOS Click [ [System Preferences] [Sharing]. ➠ The [Sharing] screen is displayed. Select the [Printer Sharing] checkbox. In [Printers], select the checkbox of the machine. Restrict the users that can use the print server, as needed. By default, all users can use the print server.

  • Page 208: Preparations For Using Universal Print

    Printing Preparations for Using Universal Print 958J-04C Configure the machine to be able to use Microsoft's cloud service, Universal Print, and register the machine to each computer that will be used to print. You must be a registered user of Microsoft 365 and use Azure Active Directory. Registering the Machine to Cloud Service(P.

  • Page 209: Registering The Machine To Cloud Service

    Printing Registering the Machine to Cloud Service 958J-04E Register the machine to the cloud-based authentication and management service, Azure Active Directory, and set the members or groups that will use the machine. Step 1: Registering the Machine to Azure Active Directory(P. 200) Step 2: Specifying the Members and Groups to Use the Machine(P.
  • Page 210 Printing Wait several seconds, and then click [ Click the link displayed in [URL for Registration]. Register the machine according to the instructions on the screen. Click [Universal Print Settings] at the top of the Remote UI screen. ➠ The [Universal Print Settings] screen is displayed. Wait a few minutes, and then click [ ➠...
  • Page 211 Printing Step 2: Specifying the Members and Groups to Use the Machine Display the Universal Print management screen of Azure Active Directory in a Web browser on a computer. Select the machine, and click [Share Printer]. To change the name of the machine displayed on the computer, change [Printer Share Name]. Click [Members] [Add].

  • Page 212: Registering The Machine To The Computer

    Printing Registering the Machine to the Computer 958J-04F Register the machine, which is registered to Azure Active Directory, to the computer to be used for Universal Print. Required Preparations ● Register the machine to Azure Active Directory. Registering the Machine to Cloud Service(P. 200) Click [ ] (Start) ] (Settings)

  • Page 213: Printing From A Computer

    Printing Printing from a Computer 958J-04H You can print documents from a computer using a printer driver. By changing the settings on the printer driver, you can print according to the document and purpose, such as by using 2-sided printing or adjusting the quality. This section describes the general procedure for this operation.
  • Page 214 Printing When Printing on Paper of a Size Different from [Page Size] In [Output Size], select the paper size to print on. The document is enlarged or reduced to match the paper size in [Output Size]. Configure the other print settings, as needed. Configure 2-sided printing and adjust the image quality and other settings to suit your document and purpose.
  • Page 215 Printing Select the [Scale to fit paper size] checkbox, and in [Destination Paper Size], select the paper size to print The document is enlarged or reduced to match the paper size in [Destination Paper Size]. Configure the other print settings, as needed. Configure 2-sided printing and adjust the image quality and other settings to suit your document and purpose.

  • Page 216: Registering Non-Standard Size Paper To The Computer (Custom Size)

    Printing Registering Non-standard Size Paper to the Computer (Custom Size) 958J-04J Custom size paper is non-standard size paper whose side lengths can be freely defined. If the document or paper to print is a non-standard size, you must register the size to the printer driver in advance. When Using Windows(P.
  • Page 217 Printing From the menu in the application used to open the document, click [Print]. ➠ The printing dialog box appears. In [Printer], select the printer driver of the machine. In [Paper Size] of the print options, select [Manage Custom Sizes]. If print options are not displayed, click [Show Details] in the printing dialog box.

  • Page 218: Printing A Document Secured With A Pin (Secure Print)

    Secure data is encrypted with an alphanumeric password instead of a PIN. For details about sending secure data using the Encrypted Secure Print function, see the manual of the driver at the online manual site. https://oip.manual.canon/ When Using Windows(P. 209) When Using macOS(P. 210) ◼...
  • Page 219 Printing Click [Yes]. ➠ The [Secured Print Details] screen is displayed. Enter the user name and PIN, and click [OK]. ➠ The [Printing preferences] screen reappears. Click [OK], and click [Print] or [OK]. ➠ The secure data is sent to the machine. ◼...
  • Page 220 Printing ➠ The secure data is sent to the machine. Step 2: Printing Secure Data by Entering a PIN or Password Print the secure data sent to the machine. If the secure data is left without printing, it will remain in the memory of the machine, and you may not be able to print other data.

  • Page 221: Changing The Time Period That Print Data With A Pin (Secure Data) Is Saved

    Printing Changing the Time Period That Print Data with a PIN (Secure Data) Is Saved 958J-04L You can change the period of time until the print data that was sent with a PIN or password (secure data) and is temporarily saved in the memory of the machine is deleted. This section describes how to configure the settings using Remote UI from a computer.

  • Page 222: Enabling Secure Print In A Printer Driver (Macos)

    Printing Enabling Secure Print in a Printer Driver (macOS) 958J-04R To send secure data from a macOS computer to the machine, you must enable Secure Print in the settings of the printer registered to the computer. Click [ [System Preferences] [Printers &...

  • Page 223: Printing With Universal Print

    Printing Printing with Universal Print 958J-04S Universal Print is a Microsoft service that enables you to print documents via the cloud. There is no need to install a printer driver to print documents from your computer. You can also print documents from a remote location as long as your computer is connected to the Internet.

  • Page 224: Canceling Printing

    Printing Canceling Printing 958J-04U You can cancel printing from a computer. To cancel printing after the print data has been sent to the machine, use the control panel or Remote UI. Canceling Printing from a Computer(P. 215) Canceling Printing with the Control panel(P. 216) Canceling Printing with Remote UI(P.
  • Page 225 Printing Canceling Printing with the Control panel You can cancel printing using the procedure below. On the control panel, press [Yes]. If the job list screen is displayed, select the job to cancel, and press [Yes]. Viewing Information with the [Status Monitor] Screen ●...

  • Page 226: Viewing The Print Job Status And Log

    Printing Viewing the Print Job Status and Log 958J-04W Processes handled by the machine, including printing, are managed as jobs. By checking the status and log of jobs, you can determine whether a print job was performed correctly and the cause of errors that occurred. * If the log is set to not be displayed, you can only check the print job status.
  • Page 227 Scanning Scanning Scanning ................................219 ..........................221 Preparations for Scanning ................... 222 Preparing to Save Scanned Data to a Computer ..........224 Registering the Machine as a WSD Scanner with a Computer (Windows) ....................225 Preparing to Send Scanned Data by E-mail ........

  • Page 228: Scanning

    Scanning Scanning 958J-04X You can scan documents, photos, and other printed material ("originals") and convert them into data. This converted data ("scanned data") can be saved as an image or PDF file and sent using the following methods. Saving to a Computer Save scanned data to a computer connected to the machine.
  • Page 229 Scanning Saving to a Shared Folder You can save scanned data to a shared folder on a computer. This is convenient for sharing the scanned data of a paper document on a network. Preparing to Save Scanned Data to a Shared Folder(P. 231) Scanning (Saving to a Shared Folder)(P.

  • Page 230: Preparations For Scanning

    Scanning Preparations for Scanning 958J-04Y You must set the scanned data save destination and sending method before scanning. Preparing to Save Scanned Data to a Computer(P. 222) Preparing to Send Scanned Data by E-mail(P. 225) Preparing to Save Scanned Data to a Shared Folder(P. 231)

  • Page 231: Preparing To Save Scanned Data To A Computer

    You do not have to register the machine when scanning from a computer or saving scanned data to a USB-connected computer. When Using Windows(P. 222) When Using macOS(P. 223) ◼ When Using Windows Click [ ] (Canon MF Network Scanner Selector) displayed in the Windows notification area.
  • Page 232 Connecting with TCP/IP On the [IP] tab, enter the IP address of the machine, and then click [Add]. Restart MF Scan Utility. ➠ The added machine is displayed in [Product Name] on the [Canon MF Scan Utility] main dialog box.

  • Page 233: Registering The Machine As A Wsd Scanner With A Computer (Windows)

    Scanning Registering the Machine as a WSD Scanner with a Computer (Windows) 958J-051 Register the machine as a WSD scanner with each computer to which to save scanned data. On the computer, click [ ] (Start) ] (Settings) [Devices] [Printers & scanners].

  • Page 234: Preparing To Send Scanned Data By E-Mail

    Scanning Preparing to Send Scanned Data by E-mail 958J-052 Configure the settings of the e-mail server to be used to send e-mail. Depending on the settings, use either of the following methods to configure the settings from a computer. You cannot use the control panel to configure the settings.

  • Page 235: Configuring The Basic Settings For Sending E-Mail (Send Function Setting Tool)

    Scanning Configuring the Basic Settings for Sending E-mail (Send Function Setting Tool) 958J-053 From a computer, configure the basic settings of the e-mail server using the Send Function Setting Tool. You can also register destination e-mail addresses to One-Touch in the Address Book. * One-Touch is a list of destinations that can be recalled with [ ] in the Address Book or [One-Touch] in the [Home] Screen.
  • Page 236 Scanning Click [Send to E-mail Settings]. ➠ The [Send to E-mail Settings] screen is displayed. If the [Enter Address Book Password] screen appears, enter the PIN, and then click [OK]. For [Registration], select a One-Touch number, and enter the name to be displayed in the Address Book.

  • Page 237: Using The Downloaded Send Function Setting Tool

    You can use the downloaded Send Function Setting Tool to automatically search for and start the configuration of the machine. Required Preparations ● Download the Send Function Setting Tool from the Canon website for your country/region. https://global.canon/en/support/ ● Double-click the downloaded file to extract the data.

  • Page 238: Configuring Detailed Information Of The E-Mail Server (Remote Ui)

    Scanning Configuring Detailed Information of the E-mail Server (Remote UI) 958J-055 Use Remote UI from a computer to configure the information of the e-mail server to use for sending scanned data by e-mail. You can also configure POP authentication before sending, SMTP authentication, and encryption communication settings.
  • Page 239 Scanning [User Name] Enter the user name used for authenticating the POP3 server using single-byte alphanumeric characters. [Set/Change Password] To set a password to use when authenticating the POP3 server, select this checkbox, and enter the password using single-byte alphanumeric characters. Configure the authentication and encryption settings for sending e-mail according to your usage environment.

  • Page 240: Preparing To Save Scanned Data To A Shared Folder

    Scanning Preparing to Save Scanned Data to a Shared Folder 958J-056 ● Create a shared folder as a save location of the scanned data as needed. Creating a Shared Folder(P. 592) ● Register the shared folder information to the Address Book Register the information for accessing the shared folder to the Address Book of the machine.

  • Page 241: Registering A Shared Folder To The Address Book (Send Function Setting Tool)

    Scanning Registering a Shared Folder to the Address Book (Send Function Setting Tool) 958J-057 Use the Send Function Setting Tool from a computer to register the shared folder information to One-Touch in the Address Book. * One-Touch is a list of destinations that can be recalled with [ ] in the Address Book or [One-Touch] in the [Home] Screen.
  • Page 242 Scanning For [Registration], select a One-Touch number, and enter the name to be displayed in the Address Book. Previously registered One-Touch numbers are not displayed. Enter the shared folder information in [Store Destination Settings]. [Computer Name of Store Destination] Enter the name or IP address of the computer with the shared folder. * When using a DNS server, you can enter the host name or FQDN instead of the computer name or IP address.

  • Page 243: Scanning (Saving To A Computer)

    Scanning Scanning (Saving to a Computer) 958J-058 You can scan an original and save the scanned data to a computer connected to the machine. By just operating the machine, you can save scanned data to a computer. The original is scanned and the data is saved according to the settings of MF Scan Utility installed on the computer.
  • Page 244 Scanning * By default, a subfolder with the scanning date is created in the [Documents] folder (Windows) or the [Pictures] folder (macOS), and the scanned data is saved to that folder. When [Scan Next: Press Start] appears When an original is placed on the platen glass and is scanned, the screen for scanning additional originals is displayed.

  • Page 245: Scanning (Sending By E-Mail)

    Scanning Scanning (Sending by E-mail) 958J-059 You can scan an original and send the scanned data by e-mail as an attachment. Just like when sending a regular e-mail, you can add a subject and message and specify multiple destinations. Required Preparations ●...
  • Page 246 Scanning ● You can also set the subject and main body of the e-mail on this screen. E-mail Settings(P. 248) ● Scanned data is sent with the following file name. You can also specify a custom string and add it to the start. Setting File / Division(P.
  • Page 247 Scanning When a Sending Error Occurs ● Depending on the e-mail server settings, a notification e-mail may be sent to the e-mail address set on the machine when a sending error occurs. If notification e-mails are left in the server, the mailbox may become full, so it is recommended to periodically empty the mailbox.

  • Page 248: Scanning (Saving To A Shared Folder)

    Scanning Scanning (Saving to a Shared Folder) 958J-05A You can scan an original and save the scanned data to a shared folder on a computer. This is convenient for sharing the scanned data of a paper document on a network. Required Preparations ●...
  • Page 249 Scanning Scanned data is saved with the following file name. You can also add a specified custom string to the start. Setting File / Division(P. 248) Communications management number Date saved (in this example, "April 5, 2023, 9:12:34 AM") File sequence number (if one file, then "001") Press on the control panel.

  • Page 250: Scanning From A Computer (Saving To A Computer)

    Scanning Scanning from a Computer (Saving to a Computer) 958J-05C You can scan an original and save the scanned data to a computer connected to the machine. You can set the format and save location when scanning from a computer. This method lets you see the scanned data immediately on the computer screen so you can check the image quality and make adjustments.
  • Page 251 Scanning Click [ScanGear] to display ScanGear MF and configure the advanced scan settings. For more information, click [ ] on ScanGear MF to display help. When Scanning Cannot Be Performed ● The machine may not be online (scan standby mode). On the control panel, select [Scan] in the [Home] screen, and press [Remote Scanner] to turn the machine online, and then repeat the operation.
  • Page 252 Scanning When Scanning Cannot Be Performed ● The machine may not be online (scan standby mode). On the control panel, select [Scan] in the [Home] screen, and press [Remote Scanner] to turn the machine online, and then repeat the operation. Scanning Using Other WSD-supported Applications (Windows) After placing an original on the machine, scan using a WSD-supported application on your computer.
  • Page 253 Scanning ● When placing the original on the platen glass, select [Flatbed]. ● When placing the original on the feeder, select [Feeder (Scan one side)]. Configure the other scan settings, as needed. ● When adjusting the image quality, select the original type from [Profile]. When scanning an original with large volumes of text, select [Document].

  • Page 254: Starting Mf Scan Utility

    [Canon] [MF Scan Utility]. ◼ When Using macOS From the OS Applications folder, double-click [Canon MF Utilities] [Canon MF Scan Utility]. ● For more information on the operations and settings of MF Scan Utility, click [Instructions] on the MF Scan...

  • Page 255: Scan Settings

    Scanning Scan Settings 958J-05F When scanning with the machine, you can use the scanning screen to set the original size and adjust the image quality. If the scanned data does not appear as expected, you can change the settings and scan again. * To save scanned data to a computer, configure the settings with MF Scan Utility or ScanGear MF installed on the computer.
  • Page 256 Scanning Adjusting Image Quality You can adjust the image quality such as when the scanned data image is not clear or the text is difficult to read. [Color Mode] Select the scanning color mode (Black & White/Color). [Density] Adjust the density to suit the original. Press [+] to increase the density and [-] to lower it.
  • Page 257 Scanning Top and bottom have same orientation Top and bottom have opposite orientation To cancel scanning of a 2-sided original, select [Off]. Setting File / Division Set the scanned data format and file name. You can compress data and enable recognition of text in an original. You can also combine multiple originals into one file or create separate files for each original.
  • Page 258 Scanning * If the e-mail address you want to use is not registered in the Address Book, register it, and then select it. Address Book Function(P. 157) [Priority] Select the priority level. E-mail Sender ● The e-mail address of the machine becomes the sender e-mail address (From) regardless of the [Reply To] setting.

  • Page 259: Canceling Scanning

    Scanning Canceling Scanning 958J-05H Follow the instructions on screen to cancel a scanning operation. Press [Cancel] [Yes]. If the above screen is not displayed, press on the control panel, and then press [Yes]. If the job list screen is displayed, select the job to cancel, and press [Yes].

  • Page 260: Checking The Send And Save Status And Log Of Scanned Data

    Scanning Checking the Send and Save Status and Log of Scanned Data 958J-05J You can check the send or save status and log of data scanned with the machine. Processes handled by the machine, including sending and saving scanned data, are managed as jobs. By checking the status and log of jobs, you can determine whether a scan job was performed correctly and the cause of errors that occur.
  • Page 261 Scanning Registering Destinations to the Address Book ● On the screen displaying the job details, press [Reg Adr Book] to register the destination to the Address Book. * This operation is not available when there are multiple destinations.
  • Page 262 Copying Copying Copying ................................254 ..............................255 Copy Operations ..........................257 Additional Copying Features ....................263 Copying Both Sides of ID Cards onto One Sheet ....................265 Copying Multiple Passports onto One Sheet ..........................268 Canceling Copy Operations ........................269 Checking the Copy Status and Log...

  • Page 263: Copying

    Copying Copying 958J-06A You can easily copy documents, photos, and other printed materials ("originals") using the copy function of the machine. In addition to basic copy settings, the machine also has settings for copying according to your original and purpose. Configure these settings when copying for more efficient operations and to save paper. Basic Copy Operations You can set the copy ratio (for enlarging or reducing), number of copies, and other basic settings.

  • Page 264: Copy Operations

    Copying Copy Operations 958J-06C This section describes the basic copy operations when copying documents, photos, and other printed materials ("originals"). ● When copying originals that have text or images extending to the edges without margins, the copy may printed with an area missing around the edge. For the size of the margin, see the basic specifications. Basic Specifications(P.
  • Page 265 Copying Configure the other copy settings, as needed. Additional Copying Features(P. 257) You can perform 2-sided copying and adjust the image quality and other settings to suit your original and purpose. Press on the control panel. ➠ Copying starts. ● To cancel copying, press [Cancel] [Yes].

  • Page 266: Additional Copying Features

    Copying Additional Copying Features 958J-06E In addition to basic copy settings, the machine also has settings for 2-sided copying, image quality adjustment, and other settings according to your original and purpose. Use the copy screen to configure these settings. * To make copies using the ID Card Copy function, you can simply adjust the density and image quality. Making 2-sided Copies(P.
  • Page 267 Copying [2->2-Sided] Copies the front and back of 2-sided originals on both sides of one sheet of paper. [2->1-Sided] Copies the front and back of 2-sided originals on two separate sheets of paper. Set the original orientation and opening type, and copy opening type, as needed. On the copy screen, press [2-Sided] [Original/Finishing Type].
  • Page 268 Copying [Off] Pages are not combined. [2 on 1] Combines a 2-page original onto one sheet of paper. [4 on 1] Combines a 4-page original onto one sheet of paper. Select the size of the placed original. Configure the layout (page order) when combining originals, as needed. Press [N on 1] on the copy screen.
  • Page 269 Copying When Copying with Collating The copies are collated into sets in the page order of the original. For example, when you are making three copies of a three-page original, the printouts are arranged in the following order: 1, 2, 3, 1, 2, 3, 1, 2, 3. Press [Collate] on the copy screen.
  • Page 270 Copying Adjusting the Image Quality You can adjust the image quality such as when the copied image is not clear or the text is difficult to read. You can also erase dark borders and shadows that appear around the edges of the original. * Erase Frame is not available when making copies using the ID Card Copy function.
  • Page 271 Copying Select the size of the placed original. ◼ Adjusting the Sharpness You can emphasize the contours and lines to make them clearer in the copied image, or weaken them to make them softer. Press [Sharpness] on the copy screen. ➠...

  • Page 272: Copying Both Sides Of Id Cards Onto One Sheet

    Copying Copying Both Sides of ID Cards onto One Sheet 958J-06F You can use the ID Card Copy function to copy the front and back sides of a driver's license or other ID card on the same sheet of paper at 100% magnification. This can be quickly performed from the [Home] screen or (ID Card Copy) on the control panel and is convenient, for example, when copying ID cards at reception.
  • Page 273 Copying * When you make copies using the ID Card Copy function, the copy ratio is fixed at 100%. Adjust the density and image quality, as needed. Adjusting the Density(P. 260) Adjusting the Image Quality(P. 261) Press on the control panel. ➠...

  • Page 274: Copying Multiple Passports Onto One Sheet

    Copying Copying Multiple Passports onto One Sheet 958J-06H You can use the Passport Copy function to copy multiple passports together onto one sheet of paper. This can be quickly performed from the [Home] screen on the control panel. Place a passport on the platen glass. Open the feeder or platen cover.
  • Page 275 Copying Combines four passports onto one side of a sheet of paper by copying with 2-sided printing. Copies eight passports onto both sides of a sheet of paper with 2-sided printing. [2 on 1] Combines two passports onto one side of a sheet of paper. [4 on 1] Combines four passports onto one side of a sheet of paper.
  • Page 276 Copying ● Press to view the copy job status. Viewing the Print Job Status and Log(P. 217)

  • Page 277: Canceling Copy Operations

    Copying Canceling Copy Operations 958J-06J Follow the instructions on screen to cancel a copy operation. Press [Cancel] [Yes]. If the above screen is not displayed, on the control panel, press [Yes]. If the job list screen is displayed, select the job to cancel, and press [Yes].

  • Page 278: Checking The Copy Status And Log

    Copying Checking the Copy Status and Log 958J-06K Processes handled by the machine, including copying, are managed as jobs. By checking the status and log of jobs, you can determine whether a copy job was performed correctly and the cause of errors that occur. * If the log is set to not be displayed, you can only check the copy status.
  • Page 279 Connecting a Mobile Device via Wireless LAN Router (LAN Connection) ............. 281 Connecting a Mobile Device Directly to the Machine (Direct Connection) ........... 283 Using a Dedicated Application to Print and Scan (Canon PRINT Business) ..................284 Using AirPrint Application to Print and Scan Data ........................287 Printing from an Android Device ................

  • Page 280: Linking With Mobile Devices

    Using the Address Book on a Mobile Device ● When sending scanned data by e-mail with the machine, you can use Canon PRINT Business to specify a destination registered to the Address Book on a mobile device. Specifying Destinations (Address Book...
  • Page 281 Linking with Mobile Devices ◼ See Also Managing the Machine from a Mobile Device (Remote UI) You can use Remote UI from a Web browser on a mobile device. With Remote UI, you can check the operation status of the machine, change the machine settings, and register destinations to the Address Book.

  • Page 282: Preparations For Linking With Mobile Devices

    Linking with Mobile Devices Preparations for Linking with Mobile Devices 958J-06R To directly connect a mobile device to the machine or to use AirPrint, you must first configure the settings on the machine. Preparations for Direct Connection(P. 274) Preparations for Using AirPrint(P. 276)

  • Page 283: Preparations For Direct Connection

    Linking with Mobile Devices Preparations for Direct Connection 958J-06S Enable the Direct Connection function on the machine. If the machine is not connected to a network, you need to check the Network Connection Type settings. * The Direct Connection function is not available for the models which are not equipped with a wireless LAN capability. Enabling the Direct Connection Function(P.
  • Page 284 Linking with Mobile Devices To allow mobile devices to always connect to the machine, in [Access Point Mode Settings], specify the SSID and network key, and select the [Always Keep Enabled If SSID/Network Key Is Specified] checkbox in [Keep Connection Enabled]. Click [OK].

  • Page 285: Preparations For Using Airprint

    Linking with Mobile Devices Preparations for Using AirPrint 958J-06U Set the basic information that is required to use AirPrint. Configure the settings related to the functions and security that will be used, according to your usage and environment. Setting the Basic Information of AirPrint(P. 276) Setting the Functions and Security to Be Used with AirPrint(P.
  • Page 286 Linking with Mobile Devices Click [OK]. ➠ The settings are applied. Log out from Remote UI. ● When the AirPrint function is enabled, the following network settings are also enabled: [Use HTTP](P. 414) [IPP Print Settings](P. 414) [mDNS Settings](P. 410) [Network Link Scan Settings](P.
  • Page 287 Linking with Mobile Devices When Restricting the Functions to Use Clear the [Use IPP Printing] or [Use Network Link Scan] checkboxes. ● When you clear the [Use IPP Printing] checkbox, printing with AirPrint are no longer possible. ● When you clear the [Use Network Link Scan] checkbox, scanning is no longer possible with AirPrint. When Encrypting Communication with TLS Select the [Allow Only When Using TLS] or [Use TLS] checkbox.

  • Page 288: Connecting A Mobile Device To The Machine

    Linking with Mobile Devices Connecting a Mobile Device to the Machine 958J-06W To use the machine from a mobile device, you must connect it to the machine using either of the following methods: Connecting via Wireless LAN Router (LAN Connection) Connect a mobile device to the machine via a wireless LAN router in the same way as you connect a computer to the machine.

  • Page 289: Connecting A Mobile Device Via Wireless Lan Router (Lan Connection)

    Linking with Mobile Devices Connecting a Mobile Device via Wireless LAN Router (LAN Connection) 958J-06X Connect a mobile device to the machine via a wireless LAN router in the same way as you connect a computer to the machine. By configuring a mobile device to connect automatically to the wireless LAN router, you do not need to manually connect it next time.

  • Page 290: Connecting A Mobile Device Directly To The Machine (Direct Connection)

    Linking with Mobile Devices Connecting a Mobile Device Directly to the Machine (Direct Connection) 958J-06Y Connect a mobile device directly to the machine via Wi-Fi. You can directly connect it to the machine without using wireless LAN. You must manually connect the mobile device each time you use the machine. By default, only one mobile device can be directly connected to the machine at any one time.
  • Page 291 Linking with Mobile Devices In the Wi-Fi settings of the mobile device, select the SSID of the machine, and enter the network key. For details about how to configure the Wi-Fi settings, see the manual of the mobile device. When [Connected.] appears on the control panel, press [Close]. ➠...

  • Page 292: Using A Dedicated Application To Print And Scan (Canon Print Business)

    Register the machine to Canon PRINT Business. When the mobile device is connected to the machine via LAN, the IP address information of the machine is required to register the machine to Canon PRINT Business. You can view the IP address with [Home] screen [Mobile Portal] [LAN Connect.]...

  • Page 293: Using Airprint Application To Print And Scan Data

    Linking with Mobile Devices Using AirPrint Application to Print and Scan Data 958J-071 AirPrint is a print function standard in Apple operating systems. You can print from applications that support AirPrint instead of having to install a dedicated application or driver. In addition, you can use AirPrint to print from a Mac.
  • Page 294 Linking with Mobile Devices Tap [Print]. ➠ The print options are displayed. If print options are not displayed, the application does not support AirPrint. In this case, you cannot use AirPrint to print data. Tap [Printer], and select the machine. Configure the print settings.
  • Page 295 Linking with Mobile Devices In the application used to open the document, click [Print]. ➠ The printing dialog box appears. In [Printer], select the machine. Configure the print settings. The available settings and usable paper sizes vary depending on the application you are using. Click [Print].

  • Page 296: Printing From An Android Device

    Register the machine to Canon Print Service. When the mobile device is connected to the machine via LAN, the IP address information of the machine is required to register the machine to Canon Print Service. You can view the IP address with [Home] screen [Mobile Portal] [LAN Connect.]...
  • Page 297 Connect a mobile device to the machine. Connecting a Mobile Device to the Machine(P. 279) ® ● Make sure that Canon Print Service and Mopria Print Service are not installed in the mobile device or are disabled. ● For details about the supported OS and how to print, see the following website: https:// support.google.com/android/...

  • Page 298: Printing From Chromebook Or Other Device With Chrome Os

    Linking with Mobile Devices Printing from Chromebook or Other Device with Chrome OS 958J-073 You can use a Chromebook or other device equipped with Chrome OS to print without having to install a dedicated application or printer driver. Printing from a Chrome OS Device ●...
  • Page 299 Security Security Security ................................292 ................293 Setting the Department ID and PIN for the Administrator ....................295 Authenticating Users and Managing Groups ....296 Authenticating Users and Managing Groups with Department ID (Department ID Management) ....................298 Registering a Department ID and PIN ....................
  • Page 300 Security ..........................357 Applying a Security Policy ............................. 359 Security Policy Items...

  • Page 301: Security

    Security Security 958J-074 This machine is an information device that uses communication functions and handles various data. Therefore, it is important to provide measures to prevent unauthorized access when using the machine in a network environment and measures against security risks such as sending data by mistake and leaking information. This machine is equipped with various functions and settings to reduce these threats and vulnerabilities.

  • Page 302: Setting The Department Id And Pin For The Administrator

    Do not forget the System Manager ID and PIN. If you forget your System Manager ID and PIN, contact your dealer or service representative. Setting the System Manager Information (imageRUNNER 2224N Only) ● On the [Sys. Manager Info Set.] screen, press [System Manager Name] to set the name of the system...
  • Page 303 Security ● You can also configure the e-mail address and other system manager information by using Remote UI from a computer. - The set information is displayed in [Status Monitor/Cancel] [Device Information] of Remote UI. Checking Usage and Logs with Remote UI(P. 374) - The set e-mail address becomes the destination that is selected by clicking [Mail to System Manager] on the Portal page of Remote UI.

  • Page 304: Authenticating Users And Managing Groups

    Security Authenticating Users and Managing Groups 958J-076 Managing the users and groups that use the machine and performing authentication of its use can prevent operation by third parties and unauthorized access. Department ID Management Use Department ID Management to manage users for all functions of the machine. Only users who know the Department ID and PIN can use the machine.

  • Page 305: Authenticating Users And Managing Groups With Department Id (Department Id Management)

    Security Authenticating Users and Managing Groups with Department ID (Department ID Management) 958J-077 Department ID Management is a function for managing users and groups by allocating a Department ID to each user or group. When using Department ID Management, it is recommended to create an administrator account and a system for management and operation by a specific user.
  • Page 306 Security Users log in with the Department ID of the group to which they belong. Department ID Management Procedure To use Department ID Management, follow the procedure below. Administrator privileges are required. Set up Department ID Management. Step 1 Setting the Department ID and PIN for the Administrator(P. 293) Registering a Department ID and PIN(P.

  • Page 307: Registering A Department Id And Pin

    Security Registering a Department ID and PIN 958J-078 Register the Department ID used by a group or user to be managed. To perform authentication at login, set a PIN. Limit the number of pages that can be printed and usable functions for each Department ID, as needed. This section describes how to register a Department ID and PIN using Remote UI from a computer.
  • Page 308 Security Editing a Registered Department ID ● To edit the registered information, click the Department ID you want to edit in [Department ID Page Total] on the [Department ID Management] screen.

  • Page 309: Enabling Department Id Management

    Security Enabling Department ID Management 958J-079 After registering a Department ID, configure the settings to enable Department ID Management. Once Department ID Management is started, a login screen appears when operating the machine. By default, the following functions can be operated without having to log in. ●...

  • Page 310: Setting The Department Id And Pin On A Computer

    Security Setting the Department ID and PIN on a Computer 958J-07A When restricting printing from a computer with an unknown Department ID, you must set the Department ID and PIN on each computer using the machine. If you want to include printing from a computer in the usage for each Department ID even when these are not restricted, set the Department ID and PIN for each computer.
  • Page 311 Security Click [OK] [OK]. ➠ The settings are applied. ◼ When Using macOS Click [ [System Preferences] [Printers & Scanners]. ➠ The [Printers & Scanners] screen is displayed. Select the machine, and click [Options & Supplies]. On the [Options] tab, select the [Department ID Management] checkbox, and click [OK].
  • Page 312 Security Click [OK].

  • Page 313: Confirming Usage By Department Id

    Security Confirming Usage by Department ID 958J-07C You can view the number of pages printed and copied for each Department ID when Department ID Management is enabled. This section describes how to view this information using Remote UI from a computer. You cannot use the control panel to configure the settings.

  • Page 314: Performing User Authentication With An Ldap Server When Sending Or Saving Data

    For the specifications of LDAP server authentication of the machine, see the specifications of the authentication function. Supported Environment (imageRUNNER 2224N)(P. 47) Configure these settings using Remote UI from a computer. You cannot use the control panel to configure the settings.
  • Page 315 Security Displays the authentication screen using the same user name and password entered on the login screen for authenticated sending. [Display the authentication screen without any authentication information] Displays the authentication screen without a user name and password. [Use device-specific authentication information and do not display the authentication screen] Perform SMTP server authentication using the user name and password set in the mail server details without displaying the authentication screen.
  • Page 316 Security [Specify Destination Folder] To specify the store location, select this checkbox, and enter [Host Name] and [Folder Path]. When this checkbox is cleared, the store location is set using the authenticated user information registered in the LDAP server. [Host Name] Enter the host name for the shared folder to be used as the store location.

  • Page 317: Protecting The Network

    Security Protecting the Network 958J-07F Connecting the machine to a network allows you link it to computers and mobile devices for more convenient operations. However, this also creates risks of unauthorized access and eavesdropping over the network. By configuring the security settings according to your network environment, you can reduce these risks to ensure safer use of the machine.

  • Page 318: Setting The Firewall

    Security Setting the Firewall 958J-07H Set up the packet-filtering firewall to prevent unauthorized access. First, as a prerequisite, set whether to allow or block communication with other devices. Next, specify the IP addresses or MAC addresses of devices you want to block or allow as exceptions. For the number of addresses that can be specified and the protocols whose communication can be restricted, see the firewall specifications.
  • Page 319 Security Select the [Use Filter] checkbox. ➠ The IP address is enabled. In [Default Policy], set the filtering prerequisites. As a filtering prerequisite, select whether to allow or block communication with other devices. Register [Exception Addresses]. ● In [Address to Register], enter an IP address, and then click [Add]. ●...
  • Page 320 Security Click [Network Settings] [Firewall Settings]. ➠ The [Firewall Settings] screen is displayed. Click [Edit] for the MAC address send or receive filter. ● To restrict sending of data from the machine to other devices, click [Edit] for the send filter. ●...

  • Page 321: Changing The Port Number

    Security Changing the Port Number 958J-07J Typically, conventional port numbers are used for major protocols, but these port numbers may be changed to enhance security. As the port numbers must be the same on communicating devices, such as a computer or server, when the port number is changed, the setting on the machine also needs to be changed.

  • Page 322: Using A Proxy

    Security Using a Proxy 958J-07K Using a proxy server to connect to a network not only facilitates managing communications with external networks but blocks unauthorized access and consolidates anti-virus protection for enhanced security. Configure these settings using Remote UI from a computer. You cannot use the control panel to configure the settings.
  • Page 323 Security Log out from Remote UI.

  • Page 324: Using Tls

    Security Using TLS 958J-07L Transport Layer Security (TLS) is a mechanism for encrypting data sent or received over the network. Encrypting communication with TLS when using Remote UI reduces the risks of data eavesdropping and tampering during communication. To use TLS encrypted communication for Remote UI, specify the key and certificate (server certificate) you want to use, and then enable TLS on Remote UI.
  • Page 325 Security Specify the maximum and minimum versions of TLS. [Algorithm Settings] Select the checkbox of the algorithm to use for TLS. Enable TLS on Remote UI. Click [License/Other] [Remote UI Settings] [Edit]. ➠ The [Edit Remote UI Settings] screen is displayed. Select the [Use TLS] checkbox, and click [OK].

  • Page 326: Using Ipsec

    Security Using IPSec 958J-07R Use IP Security Protocol (IPSec) to prevent eavesdropping and tampering of IP packets sent and received over an IP network. This performs encryption at the IP protocol level to ensure security without relying on an application or network configuration.
  • Page 327 Security On the control panel, select [Menu] in the [Home] screen, and then select [Preferences] to configure the settings. However, the control panel can only be used to enable or disable IPSec. [Use IPSec](P. 414) Administrator privileges are required. The machine must be restarted to apply the settings. Required Preparations ●...
  • Page 328 Security ● To specify an IPv4 or IPv6 address to which IPSec is applied, select [IPv4 Manual Settings] or [IPv6 Manual Settings]. [Addresses to Set Manually] When [IPv4 Manual Settings] or [IPv6 Manual Settings] is selected, enter the IP address. You can also specify a range of IP addresses by using a hyphen (-).
  • Page 329 Security Specify the valid period of IPSec SA to use as the data communication path by time, size, or both. ● When the [Specify by Time] checkbox is selected, enter the valid period in minutes. ● When the [Specify by Size] checkbox is selected, enter the valid period in megabytes. ●...

  • Page 330: Using Ieee 802.1X

    Security Using IEEE 802.1X 958J-07S In a network environment with IEEE 802.1X authentication, only client devices (supplicants) authenticated by the authentication server (RADIUS server) are allowed to connect to the network via the LAN switch (authenticator), thereby blocking unauthorized access. When connecting the machine to a network that uses IEEE 802.1X authentication, you must configure the settings on the machine such as the authentication method managed by the authentication server.
  • Page 331 Security ➠ The [Edit IEEE 802.1X Settings] screen is displayed. Select the [Use IEEE 802.1X] checkbox, and enter the login name. For the login name, enter a name to identify the user (EAP Identity) using single-byte alphanumeric characters. When verifying the certificate of an authentication server Select the [Verify Authentication Server Certificate] checkbox.

  • Page 332: Managing And Verifying A Key And Certificate

    Security Managing and Verifying a Key and Certificate 958J-07U To encrypt communication with TLS when using Remote UI, or to use TLS as the IEEE 802.1X authentication method, a key and certificate are required In addition, depending on the communicating device, encrypted communication using a specified certificate may be requested, thereby requiring a key and certificate.

  • Page 333: Generating A Key And Certificate

    Security Generating a Key and Certificate 958J-07W Generate the key and certificate required for TLS-encrypted communication on the machine. A self-signed certificate is used for the self-generated key. For the algorithm of the keys and certificates that can be generated with this machine, see the specifications of the self-generated key and self-signed certificate.
  • Page 334 Security ➠ The generated key and certificate are added to [Registered Key and Certificate] on the [Key and Certificate Settings] screen. Log out from Remote UI. Viewing and Verifying Detailed Information of a Generated Certificate ● When you click the key name (or certificate icon) in [Registered Key and Certificate] on the [Key and Certificate Settings] screen, the certificate details appear.

  • Page 335: Generating A Key And Certificate Signing Request (Csr) And Obtaining And Registering A Certificate

    Security Generating a Key and Certificate Signing Request (CSR) and Obtaining and Registering a Certificate 958J-07X As a certificate generated on the machine does not have a signature from a certificate authority, the machine may not be able to communicate depending on the communicating device. In this case, registering a signed certificate issued by a certificate authority to the key enables communication even with a self-generated key.
  • Page 336 Security Enter the items as needed using single-byte alphanumeric characters. [Common Name] Enter the name of the certificate subject as needed using single-byte alphanumeric characters. This corresponds to the Common Name (CN). Click [OK]. ➠ The [Key and Certificate Signing Request (CSR) Details] screen is displayed. Click [Store in File] to save the CSR file to a computer.
  • Page 337 Security ➠ The [Key and Certificate Signing Request (CSR) Details] screen is displayed. Click [Register Certificate]. In [Specify File], click [Browse], and specify the file of the certificate issued by the certificate authority. Click [Register]. ➠ The icon of the certificate displayed in [Registered Key and Certificate] on the [Key and Certificate Settings] screen changes from [ ] to [ Log out from Remote UI.

  • Page 338: Generating A Key And Obtaining And Registering A Certificate From An Scep Server

    Security Generating a Key and Obtaining and Registering a Certificate from an SCEP Server 958J-07Y When generating a key on the machine, you can request a Simple Certificate Enrollment Protocol (SCEP) server that manages certificates to issue a certificate. The certificate issued by an SCEP server is registered automatically to the machine.
  • Page 339 Security Enter the URL of the connecting SCEP server. [Port Number] Enter the port number used to communicate with the SCEP server. [Communication Timeout] Enter the time from search start to timeout in seconds. Click [OK]. ➠ The settings are applied. Log out from Remote UI.
  • Page 340 Security When the SCEP server has a password, enter the password for the request data used for the issuance request using single-byte alphanumeric characters. [Key Usage] Select the usage of the generated key. If the usage is not decided, select [None]. Click [Issuance Request] [OK].
  • Page 341 Security In [Settings for Certificate Issuance Auto Request], click [Edit]. ➠ The [Edit Settings for Certificate Issuance Auto Request] screen is displayed. Select the [Enable Timer for Certificate Issuance Auto Request] checkbox, and enter the start date and time to request issuance of a certificate. Set other items at the time of issuance auto request, as needed.
  • Page 342 Security When the SCEP server has a password, enter the password for the request data used for the issuance request using single-byte alphanumeric characters. [Key Usage] Select the usage of the generated key. If the usage is not decided, select [None]. Click [OK].

  • Page 343: If An Error Is Displayed In The Certificate Issuance Request Status

    Security If an Error Is Displayed in the Certificate Issuance Request Status 958J-080 If a certificate is not issued, an error is displayed in the certificate issuance request status. Select the message from the list below, and check how to troubleshoot the problem. Key and Certificate Registration Limit Error(P.
  • Page 344 Security Communication Error (SCEP ERROR - Fail Info 2: Forbidden or Unsupported Transaction) Communication with the SCEP server is not allowed or supported. Set the Communication Settings of the SCEP Server Correctly. Generating a Key and Obtaining and Registering a Certificate from an SCEP Server(P. 329) Communication Error (SCEP ERROR - Fail Info 3: Excessive Time Difference Between CMS signingTime and System Time) The time of the signingTime attribute in the authenticated attribute of CMS (PKCS#7) does not match the time of the...

  • Page 345: Registering A Key And Certificate Or Ca Certificate Obtained From An Issuing Authority

    Security Registering a Key and Certificate or CA Certificate Obtained from an Issuing Authority 958J-081 Install and register a key and certificate or CA certificate obtained from a digital certificate issuing authority to the machine before starting to use them. Register the key and certificate or CA certificate using Remote UI from a computer.
  • Page 346 Security ➠ The [Enter Private Key Password] screen is displayed. Enter the key name password using single-byte alphanumeric characters, and click [OK]. ➠ The registered key and certificate are added to [Registered Key and Certificate] on the [Key and Certificate Settings] screen. When registering a CA certificate To the right of the CA certificate file to register, click [Register].

  • Page 347: Verifying A Received Certificate With Ocsp

    Security Verifying a Received Certificate with OCSP 958J-082 Online Certificate Status Protocol (OCSP) is a protocol for inquiring to an OCSP responder (server that supports OCSP) about the revocation status of a certificate received from a certificate authority. You can configure the settings to verify the validity of a certificate that the machine receives from a certificate authority, using the OCSP.

  • Page 348: Preventing Sending Data By Mistake And Leaking Information

    Security Preventing Sending Data by Mistake and Leaking Information 958J-083 Leaving a printed document on the machine poses a risk of information leakage. In addition, while using mobile devices are easy and convenient, this can lead to operation errors and information theft. You can take measures to prevent sending data by mistake and leaking information, according to the usage status of the function, to ensure safer use of the machine.

  • Page 349: Limiting Available Destinations

    Security Limiting Available Destinations 958J-084 You can prevent sending scanned data by mistake and leaking data by not allowing users to use destinations in the send function log and by limiting send destinations to those registered in the Address Book or LDAP server. Prohibiting the Use of Destinations in the Send Log(P.
  • Page 350 Security On the control panel, select [Menu] in the [Home] screen, and then select [Function Settings] to configure the settings. [Restrict New Destinations](P. 452) Administrator privileges are required. Log in to Remote UI in System Manager Mode. Starting Remote UI(P. 369) On the Portal page of Remote UI, click [Settings/Registration].

  • Page 351: Confirming The Destination Before Sending

    Security Confirming the Destination before Sending 958J-085 Configure the settings to display a screen confirming the destination before an e-mail is sent. Confirm that there are no mistakes in the specified destination and entered information to prevent sending by mistake. Choosing When to Display the Confirmation Screen ●...
  • Page 352 Security Click [OK]. Log out from Remote UI.

  • Page 353: Restricting Use From A Mobile Device

    Chrome OS without having to install a dedicated Canon plugin. Printing from a mobile device can be easy and convenient, but it can also lead to information leakage. You can also ®...

  • Page 354: Restricting Printing

    Security Restricting Printing 958J-088 You can require users to enter a PIN before printing. This can prevent not only unattended printed documents and information theft, but also unneeded printing, thereby saving paper. Restricting Printing from a Computer to Secure Print(P. 346) ◼...

  • Page 355: Restricting Printing From A Computer To Secure Print

    Security Restricting Printing from a Computer to Secure Print 958J-089 With Secure Print, you can set a PIN to a document on the computer and send that document to the machine to be printed. Printing is performed after that PIN is entered on the machine. Restricting printing from a computer to Secure Print can prevent unattended printed documents and information theft.

  • Page 356: Preventing Unauthorized Use

    Security Preventing Unauthorized Use 958J-08C The machine handles a variety of information including the Address Book and print data. It also provides various settings to ensure efficient management and operation. While this information and the settings provide convenience, they can also lead to information leakage and other security issues if the information and settings can be accessed by anyone.

  • Page 357: Restricting Address Book Registration And Editing

    Security Restricting Address Book Registration and Editing 958J-08E To prevent unauthorized adding of new entries in the Address Book and editing of existing entries, you can set a PIN and restrict the method for adding new entries. Restricting Address Book Registration and Editing by Setting a PIN(P. 348) ●...
  • Page 358 Security Clearing the PIN Setting ● Clear the entered values of [Address Book PIN], and then click [OK] with the fields left empty.

  • Page 359: Restricting Use Of Remote Ui

    Security Restricting Use of Remote UI 958J-08F While Remote UI is convenient for operating the machine from a computer, it also poses a risk of third-party access to the machine. You can configure the setting to require users to enter a PIN (Remote UI Access PIN) when using Remote UI to prevent unauthorized access by a third party.
  • Page 360 Security Disabling Remote UI You can disable Remote UI to reduce the risk of unauthorized access to the machine via the network. Use the control panel to configure the settings. You cannot configure the settings using Remote UI from a computer. Administrator privileges are required.

  • Page 361: Preventing Connection To Computer Via Usb Port

    958J-08H You can disable the USB port for computer connection on the back of the machine to reduce the risk of an external connection without going through a network with security measures. imageRUNNER 2224N(P. 352) imageRUNNER 2224(P. 352) imageRUNNER 2224N This section describes how to configure the settings using Remote UI from a computer.
  • Page 362 Security Restart the machine. Restarting the Machine(P. 107) ➠ The settings are applied.

  • Page 363: Configuring Lpd, Raw, Or Wsd

    Security Configuring LPD, RAW, or WSD 958J-08J Select whether to use any of the protocols below on the machine when printing or scanning documents from a computer. You are recommended to disable any protocols you will not be using. When using LPD or RAW, you can configure the time until reception of print data is canceled. This protocol is not dependent on the hardware, operating system, or other platform.
  • Page 364 ● For details about installing the driver via a WSD network, see the manual of the driver at the online manual site. https://oip.manual.canon/ Changing the Port Number ● To change the port number of each protocol, see the following:...

  • Page 365: Disabling Http Communication

    Security Disabling HTTP Communication 958J-08K It is recommended to disable HTTP communication when using only the USB connection or when not using functions that require HTTP communication, such as Remote UI, WSD printing, and AirPrint. This section describes how to configure the settings using the control panel. You can also configure the settings using Remote UI from a computer.

  • Page 366: Applying A Security Policy

    Applying a Security Policy 958J-08L Canon multifunction machines and printers have a security policy function for collectively configuring and managing multiple security settings according to a policy. You cannot edit the security policy with the machine, but you can apply a security policy that has been edited with another device or device management software.
  • Page 367 Click [OK]. Exporting a Security Policy ● You can export the security policy applied to the machine and apply it to another device (Canon device that supports security policy setting). Importing and Exporting the Address Book and Settings(P. 382) * To export a security policy from the machine and apply it to an imageRUNNER ADVANCE Series model, use the device management software.

  • Page 368: Security Policy Items

    Security Security Policy Items 958J-08R You can check the security policy items and their usage from Remote UI on the [Confirm Security Policy] screen. The content set on another device or software is applied to the security policy for the machine. Therefore, there may be function items in the security policy that are not available on the machine, but these do not affect the settings or operation of the machine.
  • Page 369 Security You can require a signature or certificate verification for safer communication. [Always Verify Signatures for SMS/WebDAV Server Functions] As this function is not available on the machine, it is not applied to the security policy. [Always Verify Server Certificate When Using TLS] This verifies the certificate including Common Name (CN) when using TLS-encrypted communication.
  • Page 370 You can prohibit the use of functions using the SNMP protocol. This prohibits the machine from obtaining device information from a computer using SNMP and configuring related settings. [SNMP Settings](P. 403) [Scan with Canon PRINT Business](P. 464) [Authentication] [Authentication Operational Policy] As this function is not available on the machine, it is not applied to the security policy.
  • Page 371 Security [Key/Certificate] By preventing weak encryption and encrypting user passwords and keys within a certain hardware, you can protect sensitive data. [Prohibit Use of Weak Encryption] You can prohibit the use of weak encryption. [Encryption Settings](P. 468) [Prohibit Use of Key/Certificate with Weak Encryption] You can prohibit the use of keys and certificates with weak encryption.
  • Page 372 Managing the Machine Managing the Machine Managing the Machine ..........................364 ..........................365 Setting the Date and Time ................... 368 Managing the Machine from a Computer (Remote UI) ............................369 Starting Remote UI ..........................372 Portal Page of Remote UI ....................

  • Page 373: Managing The Machine

    Managing the Machine Managing the Machine 958J-08S This section describes the management functions that are required to operate the machine. Monitoring the Operation Status and Usage of the Machine, and Configuring the Settings Setting the Date and Time Set the date and time for the machine. The date and time are used as the reference for the functions using date and time information, and therefore, they need to be set accurately.

  • Page 374: Setting The Date And Time

    Set the date and time for the machine. The date and time set here are used as the reference for the functions using date and time information, and therefore, they need to be set accurately. imageRUNNER 2224N(P. 365) imageRUNNER 2224(P. 366) imageRUNNER 2224N This section describes how to configure the settings using Remote UI from a computer.
  • Page 375 Managing the Machine imageRUNNER 2224 On the control panel, press [Menu] in the [Home] screen. [Home] Screen(P. 113) Press [Preferences] [Timer Settings] [Current Date/Time Settings]. ➠ The [Current Time Set.] screen is displayed. Enter the current date and time. ➠ The settings are applied.
  • Page 376 Managing the Machine ➠ The [Day] screen is displayed. Select the starting day. ➠ The [Start] screen is displayed. Press [Apply]. ➠ The [End] screen is displayed. Specify the ending date. Press [Month]. ➠ The [Month] screen is displayed. Select the starting month. ➠...

  • Page 377: Managing The Machine From A Computer (Remote Ui)

    Managing the Machine Managing the Machine from a Computer (Remote UI) 958J-08W With Remote UI, you can use a Web browser on a computer to check the function operation status of the machine, change the machine settings, and register destinations to the Address Book. You can manage the machine from a remote location and efficiently perform time-consuming settings and registration on your computer.

  • Page 378: Starting Remote Ui

    System Manager ID settings. Required Preparations ● Check the operating environment of Remote UI. Supported Environment (imageRUNNER 2224N)(P. 47) ● Connect the computer you are using to operate Remote UI to the machine over a network. Setting Up the Network(P.
  • Page 379 Managing the Machine When Department ID Management is not set up Select [System Manager Mode] or [General User Mode], and enter the required items according to the setting status. [System Manager Mode] When the System Manager ID is set, enter the System Manager ID and System Manager PIN. System Manager ID and PIN(P.
  • Page 380 Managing the Machine ● Do not access other websites when using Remote UI. Setting the Time Until the User Is Automatically Logged Out ● The user is automatically logged out from Remote UI if no operations are performed for a certain period of time.

  • Page 381: Portal Page Of Remote Ui

    Managing the Machine Portal Page of Remote UI 958J-08Y When you log in to Remote UI, the Portal page (Remote UI top page) appears. From here you can check the operations status of the machine, view various information, and change the settings with button operations. [Device Name] Displays the device name set in [Settings/Registration] [Device Management]...
  • Page 382 Managing the Machine When an error occurs, this displays a link to the error information screen. [Consumables Information] Displays the paper source information and the remaining amount in the toner cartridge. Click [Check Consumables Details] to display the toner cartridge name. [Support Link] Displays a link to support information for this machine that is set in [Settings/Registration] [License/Other]...

  • Page 383: Checking Usage And Logs With Remote Ui

    Managing the Machine Checking Usage and Logs with Remote UI 958J-090 From Status Monitor/Cancel in Remote UI, you can check the status and logs of a function, operation status of the machine, and error information. Log in to Remote UI. Starting Remote UI(P.
  • Page 384 Managing the Machine [Consumables] Displays the paper size and type of each paper source and the toner cartridge name. * You can view the same information by clicking [Check Consumables Details] on the Portal page. [Device Features] Displays the specifications of the machine and the status of optional equipment. [Device Information] Displays information of the machine, such as the product name and serial number, as well as the firmware version and system manager information.

  • Page 385: Monitoring The Usage

    Managing the Machine Monitoring the Usage 958J-091 You can use the control panel of the machine to check the total number of copied and printed pages and print communication results, settings, and other reports and lists. Checking the Number of Printed Pages (Check Counter)(P. 377) Printing and Viewing Reports and Lists(P.

  • Page 386: Checking The Number Of Printed Pages (Check Counter)

    Managing the Machine Checking the Number of Printed Pages (Check Counter) 958J-092 You can display a counter showing the total number of pages copied and printed. The number of printed pages includes printed reports and lists. This section describes how to check the number of printed pages using the control panel. You can also check this information using Remote UI from a computer.

  • Page 387: Printing And Viewing Reports And Lists

    Managing the Machine Printing and Viewing Reports and Lists 958J-093 You can print and view reports and lists including machine usage, communication results, and settings. Types of Reports and Lists(P. 378) Printing Reports and Lists(P. 379) 2-Sided Printing of Reports and Lists ●...
  • Page 388 Managing the Machine Displays the settings of the IPSec policies registered to the machine. Printing Reports and Lists Print reports and lists using the control panel. You cannot print these using Remote UI from a computer. Administrator privileges are required to print the following reports and lists: ●...

  • Page 389: Changing The Report And List Print Settings

    Managing the Machine Changing the Report and List Print Settings 958J-094 Reports and lists are printed on paper on one side by default. You can change the setting to print on both sides. You can also change the setting to automatically print communication results reports. Use the control panel to configure the settings.

  • Page 390: Clearing The Mail Box

    Managing the Machine Clearing the Mail Box 958J-095 When scanned data is sent by e-mail and a send error occurs, the mail server may send an error notification e-mail to the e-mail address of the machine. Delete all mail from the server mail box, as needed, so that the mail box does not become full with notification mail.

  • Page 391: Importing And Exporting The Address Book And Settings

    Managing the Machine Importing and Exporting the Address Book and Settings 958J-096 You can write the Address Book and settings to files and save (export) them to a computer. You can also load an exported file and apply (import) the Address Book and settings to the machine. You can use the import and export functions to back up the Address Book and settings in case of an accident.
  • Page 392 If a PIN is set for the Address Book, enter the Address Book PIN. * The Address Book is exported as a Canon Address Book file (*.abk). When this file format is selected, the settings of the machine cannot be exported at the same time.
  • Page 393 When a Device Configuration Information File (*.dcm) Is Specified Enter the password set at export. When a Canon Address Book File (*.abk) Is Specified Enter a custom string regardless of the password set at export. In [Select Item to Import], select the items to import.

  • Page 394: Updating The Firmware

    Check the version of the firmware, and update the firmware via the Internet or a computer according to the usage environment of the machine. ◼ For imageRUNNER 2224N : Can be updated : Cannot be updated Usage environment of the machine Connection via Internet Connection via computer...
  • Page 395 Updating the Firmware via a Computer Update the firmware from a computer connected to the machine via wired LAN or USB. Required Preparations ● Download the latest firmware from the Canon website for your country/region to the computer performing the update. https://global.canon/en/support/ ◼...
  • Page 396 Managing the Machine ◼ To Put the Machine into Update Waiting State (Download Mode) Use the following procedure. Use the control panel to perform this operation. You cannot perform this operation using Remote UI from a computer. Administrator privileges are required. On the control panel, press [Menu] in the [Home] screen.

  • Page 397: Initializing The Settings And Data

    ● Address Book: Clears the destinations registered in the Address Book. Initializing Specific Settings and Data (imageRUNNER 2224N)(P. 388) Initializing Specific Settings and Data (imageRUNNER 2224)(P. 389) Initializing All Settings and Data You can reset all settings to the factory settings, and clear all stored data including logs. Initialization is performed to prevent access to confidential information and unauthorized use such as when replacing or disposing of the machine.
  • Page 398 Managing the Machine ➠ The specified item is initialized. Log out from Remote UI. When the Settings Menu Is Initialized When any of the following is initialized, restart the machine to apply the initialized settings. Restarting the Machine(P. 107) ● [Preferences] ●...
  • Page 399 Managing the Machine Initializing All Settings and Data Use the control panel to initialize all settings and data. You cannot initialize these using Remote UI from a computer. Administrator privileges are required. When these are initialized, the machine restarts automatically. ●...
  • Page 400 Settings Menu Items Settings Menu Items Settings Menu Items ............................ 393 ..............................394 [Preferences] ............................396 [Display Settings] ..........................399 [Timer/Energy Settings] ..............................402 [Network] .......................... 407 [Wireless LAN Settings] ............................ 409 [TCP/IP Settings] ............................416 [External Interface] ..............................417 [Accessibility] ............................
  • Page 401 Settings Menu Items ....................... 469 [Authentication/Password Settings] ............470 Settings that Can Be Imported and Exported (imageRUNNER 2224N) ..............................471 [Preferences] ........................... 475 [Adjustment/Maintenance] ............................476 [Function Settings] ............................479 [Set Destination] ..........................480 [Management Settings]...

  • Page 402: Settings Menu Items

    The settings menu items can be used with the Import and Export functions to regularly back up your settings or share them with other machines. Check this list to see which settings can be imported and exported. Settings that Can Be Imported and Exported (imageRUNNER 2224N)(P. 470) ◼ See Also If a Login Screen Appears If a System Manager ID has been set, a login screen may appear when certain items are selected.

  • Page 403: [Preferences]

    Settings Menu Items [Preferences] 958J-09A These are settings used to configure features such as the control panel screen displays and the network settings according to the environment in which the machine is used. [Display Settings](P. 394) [Timer/Energy Settings](P. 394) [Network](P. 394) [External Interface](P.
  • Page 404 Settings Menu Items [Volume Settings] [Menu] [Preferences] Set whether the machine emits sounds notifying you of operations and statuses. [Volume Settings](P. 419) * [Volume Settings] may not be displayed depending on the model, the installed options, and other settings.

  • Page 405: [Display Settings]

    Settings Menu Items [Display Settings] 958J-09C Configure the control panel screen displays. * Values in bold red text are the default settings for each item. [Default Screen after Startup/Restoration](P. 396) [Display IP Address](P. 398) [Button Display Order on Home Screen](P. 396) [Notify to Clean Original Scanning Area] [Language](P.
  • Page 406 Settings Menu Items [Language] [Menu] [Preferences] [Display Settings] Change the language shown on the control panel and used in printed reports. * Depending on your country or region, the [Language] setting may not be available, or its content or default setting may be different.
  • Page 407 Settings Menu Items [Display IP Address] [Menu] [Preferences] [Display Settings] Specify whether to display the machine's IPv4 address in the [Status Monitor] screen. [Status Monitor] Screen(P. 115) * [Display IP Address] may not be displayed depending on the model, the installed options, and other settings. [Off] [On] [Notify to Clean Original Scanning Area]...

  • Page 408: [Timer/Energy Settings]

    Settings Menu Items [Timer/Energy Settings] 958J-09E Set the date and time and specify the Energy Saver settings. * Values in bold red text are the default settings for each item. [Current Date/Time Settings](P. 399) [Date/Time Settings](P. 399) [Date Format](P. 399) [Time Format](P.
  • Page 409 Settings Menu Items Set the order in which the year, month, and day are displayed. * Depending on your country or region, the [Date Format] setting may not be available, or its content or default setting may be different. [YYYY MM/DD] [MM/DD/YYYY] [DD/MM YYYY]...
  • Page 410 Settings Menu Items [Auto Sleep Time] [Menu] [Preferences] [Timer/Energy Settings] Set the time after which the machine automatically goes into sleep mode. Reducing Power Consumption (Sleep Mode)(P. 108) * Use of the default settings is recommended to achieve the most effective power savings. to 60 (min.)

  • Page 411: [Network]

    Settings Menu Items [Network] 958J-09F Specify the settings for the machine's network environment. * Values in bold red text are the default settings for each item. * [Network] may not be displayed depending on the model, the installed options, and other settings. [Select Wired/Wireless LAN](P.
  • Page 412 Start cableless setup mode. To configure the network settings using the Canon Laser NW Device Setup Utility, select cableless setup mode. * You can download the Canon Laser NW Device Setup Utility from the Canon website for your country/region. https://global.canon/en/support/...
  • Page 413 Settings Menu Items [Format Host Resources MIB to RFC2790] [Off] [On] [Dedicated Port Settings] [Menu] [Preferences] [Network] Specify whether to use a dedicated port. Use a dedicated port for tasks such as printing from a computer, scanning using the MF Scan Utility, and configuring or browsing the machine's settings.
  • Page 414 Settings Menu Items [On] [IEEE 802.1X Settings] [Menu] [Preferences] [Network] Specify whether to use IEEE 802.1X. Use Remote UI from a computer to set the IEEE 802.1X authentication method. Using IEEE 802.1X(P. 321) * [IEEE 802.1X Settings] may not be displayed depending on the model, the installed options, and other settings. [Off] [On] [Firewall Settings]...
  • Page 415 When your service representative carries out device maintenance remotely, he or she may change this to [On]. [Off] [On] [Initialize Network Settings] [Menu] [Preferences] [Network] Use this to restore the network settings to the factory settings. Initializing Specific Settings and Data (imageRUNNER 2224N)(P. 388)

  • Page 416: [Wireless Lan Settings]

    Settings Menu Items [Wireless LAN Settings] 958J-09H Specify the settings for connecting the machine to a wireless LAN and to save energy while the machine is connected to a wireless LAN. * Values in bold red text are the default settings for each item. * [Wireless LAN Settings] may not be displayed depending on the model, the installed options, and other settings.
  • Page 417 Settings Menu Items Connect to a wireless LAN router that supports WPS PIN code mode by registering a PIN code generated by the machine. Use a computer or similar device to register the PIN code. Connecting to a Wireless LAN by Entering a PIN Code (WPS PIN Code Mode)(P.

  • Page 418: [Tcp/Ip Settings]

    Settings Menu Items [TCP/IP Settings] 958J-09J Specify the settings to use the machine on a TCP/IP network. * Values in bold red text are the default settings for each item. * [TCP/IP Settings] may not be displayed depending on the model, the installed options, and other settings. [IPv4 Settings](P.
  • Page 419 Settings Menu Items Specify the DNS settings when using the machine in an environment with a Domain Name System (DNS) implemented. Configuring DNS(P. 80) [DNS Server Settings] [Primary DNS Server]: 0.0.0.0 [Secondary DNS Server]: 0.0.0.0 [DNS Host Name/Domain Name Settings] [Host Name] [Domain Name] [DNS Dynamic Update Settings]...
  • Page 420 Settings Menu Items [Acquire SMTP Server Address] [Off] [On] [Acquire POP Server Address] [Off] [On] [IPv6 Settings] [Menu] [Preferences] [Network] [TCP/IP Settings] Specify the settings for using the machine in an IPv6 environment. You can set multiple IPv6 addresses and use them at the same time. Setting IPv6 Addresses(P.
  • Page 421 Settings Menu Items [On] [DNS Dynamic Update Settings] [Off] [On] [Regist. Manual Addr.] [Off] [On] [Regist. Stateful Addr.] [Off] [On] [Regist Stateless Addr.] [Off] [On] [DNS Dynamic Update Interval] 0 to to 48 (hr.) [mDNS Settings] [Menu] [Preferences] [Network] [TCP/IP Settings] [IPv6 Settings] Specify the mDNS settings to use DNS functions in an environment such as Bonjour with no DNS installed.
  • Page 422 Settings Menu Items [Off] [On] [WINS Server Address]: 0.0.0.0 [LPD Settings] [Menu] [Preferences] [Network] [TCP/IP Settings] Specify whether to use the LPD protocol. Configuring LPD, RAW, or WSD(P. 354) If the LPD protocol is used, you can also set the time from the start of reception standby, after print data reception is canceled, to the timeout.
  • Page 423 Settings Menu Items [WSD Scan Settings] [Use WSD Scan] [Off] [On] [Use Computer Scan] [Off] [On] [IPP Print Settings] [Menu] [Preferences] [Network] [TCP/IP Settings] Specify whether to use IPP (Internet Printing Protocol). You can use IPP when printing with AirPrint. Setting the Functions and Security to Be Used with AirPrint(P.
  • Page 424 Settings Menu Items * Setting [Use Network Link Scan] to [On] enables HTTP communication. [Use HTTP](P. 414) [Use Network Link Scan] [Off] [On] [Use TLS] [Off] [On] [Port Number Settings] [Menu] [Preferences] [Network] [TCP/IP Settings] Specify the port number for the protocol used in accordance with the port numbers for the computer, server or other device.

  • Page 425: [External Interface]

    Settings Menu Items [External Interface] 958J-09K Specify the settings for USB connections. * Values in bold red text are the default settings for each item. [USB Settings](P. 416) [USB Settings] [Menu] [Preferences] [External Interface] Specify the settings for using the USB ports. Specify whether to use the USB port for connecting to the computer in [Use as USB Device].

  • Page 426: [Accessibility]

    Settings Menu Items [Accessibility] 958J-09L Configure control panel screen features such as screen color inversion and message display time to make the screen easier to see. * Values in bold red text are the default settings for each item. [Invert Screen Colors](P. 417) [Contrast](P.
  • Page 427 Settings Menu Items [Cursor Movement Type] [Menu] [Preferences] [Accessibility] Set the cursor operation when entering text or number. Set to [Auto] to move the cursor automatically to the next input field after entering text or number. When set to [Manual], you must press to move the cursor.

  • Page 428: [Volume Settings]

    Settings Menu Items [Volume Settings] 958J-09R Set whether the machine emits sounds notifying you of operations and statuses. Adjusting the Sound Volume(P. 184) * [Volume Settings] may not be displayed depending on the model, the installed options, and other settings. [Entry Tone](P.
  • Page 429 Settings Menu Items [Job Done Tone] [Menu] [Preferences] [Volume Settings] Set whether to emit a sound when an operation on the machine is completed, such as copying or scanning. [Off] [On] [Energy Saver Alert] [Menu] [Preferences] [Volume Settings] Set whether to emit a sound when the machine enters and exits sleep mode. [Off] [On] [Original in Feeder Detection Tone]...

  • Page 430: [Adjustment/Maintenance]

    Settings Menu Items [Adjustment/Maintenance] 958J-09S Use this setting to adjust the print quality and when cleaning the machine. [Adjust Image Quality](P. 421) [Maintenance](P. 421) [Adjust Image Quality] [Menu] [Adjustment/Maintenance] Use this setting to adjust the image quality and for special processing according to the paper used. [Adjust Image Quality](P.

  • Page 431: [Adjust Image Quality]

    Settings Menu Items [Adjust Image Quality] 958J-09U Use this setting to adjust the image quality and for special processing according to the paper used. * Values in bold red text are the default settings for each item. [Printer Density](P. 422) [Toner Save](P.
  • Page 432 Settings Menu Items [Spd/Img Qlty Priority for Rotate+Collate] [Menu] [Adjustment/Maintenance] [Adjust Image Quality] Specify the print operation when rotating the output. [Speed Priority] [Image Quality Priority] [Special Processing] [Menu] [Adjustment/Maintenance] [Adjust Image Quality] Use a range of processes to resolve problems that arise due to factors such as the paper type, the material used, or its condition.

  • Page 433: [Special Processing]

    Settings Menu Items [Special Processing] 958J-09W Use a range of processes to resolve problems that arise due to factors such as the paper type, the material used, or its condition. * Values in bold red text are the default settings for each item. [Special Paper Processing](P.
  • Page 434 Settings Menu Items [Transfer Adjustment Mode] [Menu] [Adjustment/Maintenance] [Adjust Image Quality] [Special Processing] The print quality may be deteriorated or there may be uneven densities. ● If the print is output but the toner is not fully fixed, select [Mode 4] and [Mode 5] in that order. ●...
  • Page 435 Settings Menu Items [Image Quality Priority] [Corr. Paper Conveyance (Thin/Humid Ppr.)] [Menu] [Adjustment/Maintenance] [Adjust Image Quality] [Special Processing] Paper jams may occur frequently when printing on thin paper or damp paper. Specifying this setting to [On] may reduce paper jams. [Off] [On]...

  • Page 436: [Maintenance]

    Settings Menu Items [Maintenance] 958J-09X Carry out maintenance to clean the machine. * Values in bold red text are the default settings for each item. [Clean Feeder](P. 427) [Clean Transfer Roller](P. 427) [Clean Fixing Assembly](P. 427) [Clean Drum](P. 427) [Clean Feeder] [Menu] [Adjustment/Maintenance] [Maintenance]...

  • Page 437: [Function Settings]

    Settings Menu Items [Function Settings] 958J-09Y Specify the settings for printing, scanning, and copying. * Values in bold red text are the default settings for each item. [Common](P. 428) [Copy](P. 428) [Printer](P. 428) [Send](P. 428) [Secure Print](P. 428) [Common] [Menu] [Function Settings] Specify the settings for function operation, such as the paper source, printing, and scanning.
  • Page 438 Settings Menu Items ● To change the period of time until the print data that was sent with a PIN (secure data) and is temporarily saved in the memory of the machine is deleted, specify the [Secure Print Deletion Time] setting also. Changing the Time Period That Print Data with a PIN (Secure Data) Is Saved(P.

  • Page 439: [Common]

    Settings Menu Items [Common] 958J-0A0 Specify the settings for function operations, such as the paper source, printing and scanning. [Paper Feed Settings](P. 430) [Print Settings](P. 430) [Scan Settings](P. 430) [Generate File](P. 430) [Paper Feed Settings] [Menu] [Function Settings] [Common] Specify the settings for the paper source. [Paper Feed Settings](P.

  • Page 440: [Paper Feed Settings]

    Settings Menu Items [Paper Feed Settings] 958J-0A1 Specify the settings for the paper source. * Values in bold red text are the default settings for each item. [Drawer Auto Selection On/Off](P. 431) [Switch Paper Feed Method](P. 432) [Drawer Auto Selection On/Off] [Menu] [Function Settings] [Common]...
  • Page 441 Settings Menu Items [Switch Paper Feed Method] [Menu] [Function Settings] [Common] [Paper Feed Settings] Specify the settings used when printing on paper with a pre-printed logo. Normally, when such paper is used, you need to change the direction in which the paper is loaded and which side faces up according to whether printing is 1-sided or 2-sided.

  • Page 442: [Print Settings]

    Settings Menu Items [Print Settings] 958J-0A2 Specify the settings for printing. * Values in bold red text are the default settings for each item. [Auto Delete Suspended Jobs](P. 433) [Auto Delete Suspended Jobs] [Menu] [Function Settings] [Common] [Print Settings] Specify whether to automatically delete the print or copy job when an error occurs and printing stops. If you specify automatic deletion, you can also specify the time before the job is deleted.

  • Page 443: [Scan Settings]

    Settings Menu Items [Scan Settings] 958J-0A3 Specify the settings for scanning. * Values in bold red text are the default settings for each item. [Speed/Img. Qlty. Priority for Color Scan](P. 434) [Auto Online](P. 434) [Auto Offline](P. 434) [Speed/Img. Qlty. Priority for Color Scan] [Menu] [Function Settings] [Common]...

  • Page 444: [Generate File]

    Settings Menu Items [Generate File] 958J-0A4 Specify the settings for scan file generation. * Values in bold red text are the default settings for each item. [Output File Image Settings](P. 435) [Output File Image Settings] [Menu] [Function Settings] [Common] [Generate File] Specify the gamma value used when a scan file is converted to YCbCr for transmission.

  • Page 445: [Copy]

    Settings Menu Items [Copy] 958J-0A5 Specify the settings for copying. * Values in bold red text are the default settings for each item. [Change Default Settings](P. 436) [Auto Recognize Original Orientation](P. 437) [Initialize Default Settings](P. 438) [Change Default Settings] [Menu] [Function Settings] [Copy] Change the default settings for copying.
  • Page 446 Settings Menu Items [70% A4->A5, A3->A4, B4->B5] [61% A3->B5] [50% A3->A5] [25% (Min)] [Paper] [Auto] [Multi-Purpose Tray] [Drawer 1] [Drawer 2] [N on 1] [Off] [2 on 1] [4 on 1] [ID Card Copy] [Select Layout] [Collate] [Off] [On] [Erase Frame] [Off] [Original Frame] 1 to...
  • Page 447 Settings Menu Items [Initialize Default Settings] [Menu] [Function Settings] [Copy] Use this to restore the copy settings to the factory settings.

  • Page 448: [Printer]

    Settings Menu Items [Printer] 958J-0A6 Specify the printer settings. [Printer Settings](P. 439) [PDL Selection (Plug and Play)](P. 439) [Printer Settings] [Menu] [Function Settings] [Printer] Specify the settings for printer operation and for processing print data. [Printer Settings](P. 440) [PDL Selection (Plug and Play)] [Menu] [Function Settings] [Printer]...

  • Page 449: [Printer Settings]

    Settings Menu Items [Printer Settings] 958J-0A7 Specify the settings for printer operation and for processing print data. * Values in bold red text are the default settings for each item. [Prioritize Driver Settings When Printing](P. 440) [Prioritize Multi-Purpose Tray](P. 444) [Copies](P.
  • Page 450 Settings Menu Items [2-Sided Printing] [Menu] [Function Settings] [Printer] [Printer Settings] Specify whether to print on both sides of the paper. * [2-Sided Printing] may not be displayed depending on the model, the installed options, and other settings. [Off] [On] [Default Paper] [Menu] [Function Settings]...
  • Page 451 Settings Menu Items [High]/[Medium]/[Low] 17 levels [Toner Save] [Menu] [Function Settings] [Printer] [Printer Settings] [Print Quality] Specify whether to save toner when printing. Specify [On] in this setting when you only want to check the layout or other finishing prior to the final print, such as before printing a very large job.
  • Page 452 Settings Menu Items [Long Edge] [Short Edge] [Gutter] [Menu] [Function Settings] [Printer] [Printer Settings] [Layout] Offset the print position to adjust the width of the margin that will form the gutter. Specify the offset width in 0.5 mm increments in the plus (+) or minus (-) offset direction, in accordance with the edge specified in [Binding Location].
  • Page 453 Settings Menu Items [Auto Error Skip] [Menu] [Function Settings] [Printer] [Printer Settings] Specify whether to continue printing if an error occurs during printing. It is recommended that the [Off] setting normally be used so that printing stops when an error occurs. [Off] [On] [Timeout]...
  • Page 454 Settings Menu Items [Text] [Resolution] [Color Tone] [Gradation] [High Resolution] [Graphics] [Resolution] [Color Tone] [Gradation] [High Resolution] [Image] [Resolution] [Color Tone] [Gradation] [High Resolution] [Paper Save] [Menu] [Function Settings] [Printer] [Printer Settings] [UFR II] Specify whether to disable output for blank pages included in the print data. [Off] [On] [PCL]...
  • Page 455 Settings Menu Items Specify the font to use by selecting a corresponding font ID number. * You can print the PCL font list with font samples from the control panel. Printing and Viewing Reports and Lists(P. 378) to 54 [Point Size] [Menu] [Function Settings] [Printer]...
  • Page 456 Settings Menu Items [ISO69] [PSTEXT] [ISOL1] [ROMAN8] [ISOL2] [ROMAN9] [ISOL5] [VNINTL] [ISOL6] [VNMATH] [ISOL9] [VNUS] [LEGAL] [WIN30] [MATH8] [WINBALT] [MCTEXT] [WINL1] [MSPUBL] [WINL2] [PC1004] [WINL5] [PC775] [Custom Paper] [Menu] [Function Settings] [Printer] [Printer Settings] [PCL] Specify whether to set a custom paper size. Specify [On] to set the dimensions of the paper in [X dimension] and [Y dimension].
  • Page 457 Settings Menu Items ● If [Yes] is selected, the print position moves to the beginning of the next line when the machine receives an LF code. ● If [No] is selected, the print position moves to the next line, just under the received LF code. [Yes] [No] [Enlarge A4 Print Width]...
  • Page 458 Settings Menu Items [Gradation] [High Resolution] [Image] [Resolution] [Color Tone] [Gradation] [High Resolution] [Imaging Settings] [Menu] [Function Settings] [Printer] [Printer Settings] Specify the print data processing method used for printing JPEG or TIFF format image files. [Halftones] [Menu] [Function Settings] [Printer] [Printer Settings] [Imaging Settings]...

  • Page 459: [Pdl Selection (Plug And Play)]

    Settings Menu Items [PDL Selection (Plug and Play)] 958J-0A8 Specify which Page Description Language (PDL) to use when the machine is connected to a computer using Plug and Play. * Values in bold red text are the default settings for each item. * [PDL Selection (Plug and Play)] may not be displayed depending on the model, the installed options, and other settings.

  • Page 460: [Send]

    Settings Menu Items [Send] 958J-0A9 Specify the settings for sending scanned data. * [Send] may not be displayed depending on the model, the installed options, and other settings. [Common Settings](P. 451) [Scan and Send Settings](P. 451) [Common Settings] [Menu] [Function Settings] [Send] Specify the settings for restricting the transmission of scanned data, and for displaying a destination confirmation screen.

  • Page 461: [Common Settings]

    Settings Menu Items [Common Settings] 958J-0AA Specify the settings for restricting the transmission of scanned data, and for displaying the confirmation screen when sending data. * Values in bold red text are the default settings for each item. * [Common Settings] may not be displayed depending on the model, the installed options, and other settings. [Restrict New Destinations](P.
  • Page 462 Settings Menu Items [Only for Sequential Broadcast] [Display Notif. When Job Is Accepted] [Menu] [Function Settings] [Send] [Common Settings] Processes handled by the machine, including sending scanned data are managed as jobs. Select whether to display the screen for confirming reception as a job after scan operations are performed. When you select [On], you can display a screen to view the sending status and log.

  • Page 463: [Scan And Send Settings]

    Settings Menu Items [Scan and Send Settings] 958J-0AC Specify the settings for sending scanned data. * Values in bold red text are the default settings for each item. * [Scan and Send Settings] may not be displayed depending on the model, the installed options, and other settings. [Register Unit Name (E-Mail)](P.
  • Page 464 Settings Menu Items [11x17] [FOOLSCAP/FOLIO] [OFICIO] [Government-LTR] [Government-LTRR] [Argentina-LTR] [Argentina-LTRR] [Government-LGL] [India-LGL] [AUS-FOOLSCAP] [Brazil-OFICIO] [Mexico-OFICIO] [Ecuador-OFICIO] [Argentina-OFICIO] [F4A] [Color Mode] [Color] [Black & White] [File Format] [PDF] [PDF (Compact)] [JPEG] [TIFF] [Set PDF/TIFF Details] [PDF]/[PDF (Compact)]/[TIFF] [Divide into Pages] [Off] [On] [Density] 9 levels...
  • Page 465 Settings Menu Items [Data Size] [Small: Memory Priority] [Standard] [Large: Image Quality Priority] [Subject/Message] [Subject] [Message] [Reply To] [None] [Specify from Address Book] [Priority] [Low] [Standard] [High] May not be displayed or available depending on the model, the installed options, and other settings. [Initialize Default Settings] [Menu] [Function Settings]...
  • Page 466 Settings Menu Items When you press on the control panel while the file sending screen is displayed, the settings revert to the values specified here. [Scan Size] [Auto] [A4] [A4R] [A3] [A5] [A5R] [B4] [B5] [B5R] [8K] [16K] [16KR] [LTR] [LTRR] [LGL] [STMT]...
  • Page 467 Settings Menu Items [Divide into Pages] [Off] [On] [Density] 9 levels [Original Type] [Text] [Text/Photo] [Photo] [Different Size Originals] [Off] [On] [2-Sided Original] [Off] [Book Type] [Calendar Type] [Sharpness] 7 levels [Data Size] [Small: Memory Priority] [Standard] [Large: Image Quality Priority] May not be displayed or available depending on the model, the installed options, and other settings.

  • Page 468: [Set Destination]

    Settings Menu Items [Set Destination] 958J-0AK Specify the settings for the Address Book PIN. * [Set Destination] may not be displayed depending on the model, the installed options, and other settings. [Address Book PIN](P. 459) [Address Book PIN] [Menu] [Set Destination] Specify that a PIN must be entered to add new entries to the Address Book or edit existing entries.

  • Page 469: [Management Settings]

    Settings Menu Items [Management Settings] 958J-0AL Specify the settings for managing the machine users, the system, and other data. [User Management](P. 460) [Device Management](P. 460) [License/Other] or [Update Firmware](P. 460) [Data Management](P. 460) [Security Settings](P. 460) [Initialize All Data/Settings](P. 460) [User Management] [Menu] [Management Settings]...
  • Page 470 Settings Menu Items Initialize the settings and registered data to reset the machine to the factory settings. Initializing the Settings and Data(P. 388)

  • Page 471: [User Management]

    Settings Menu Items [User Management] 958J-0AR Register and manage information on the machine's administrator and users. * Values in bold red text are the default settings for each item. [System Manager Information Settings](P. 462) [Department ID Management](P. 462) [System Manager Information Settings] [Menu] [Management Settings] [User Management]...

  • Page 472: [Device Management]

    * Values in bold red text are the default settings for each item. [Device Information Settings](P. 463) [Select Country/Region](P. 463) [Display Job Log](P. 464) [Scan with Canon PRINT Business](P. 464) [Notify to Check Paper Settings](P. 464) [Device Information Settings] [Menu]...
  • Page 473 [Device Management] Specify whether the machine's scanning functions can be used from a mobile device with Canon PRINT Business installed. * [Scan with Canon PRINT Business] may not be displayed depending on the model, the installed options, and other settings. [Off]...

  • Page 474: [License/Other] Or [Update Firmware]

    Settings Menu Items [License/Other] or [Update Firmware] 958J-0AU Specify and manage the settings for information and operations relating to the machine's software. * Values in bold red text are the default settings for each item. [Register License](P. 465) [Remote UI Settings](P. 465) [Update Firmware](P.

  • Page 475: [Remote Ui Settings]

    Settings Menu Items [Remote UI Settings] 958J-0AW Specify the settings for using Remote UI and for Restrict Access for Remote UI. * Values in bold red text are the default settings for each item. * [Remote UI Settings] may not be displayed depending on the model, the installed options, and other settings. [Use Remote UI](P.

  • Page 476: [Data Management]

    Initialize the key and certificate settings and CA certificate settings, and delete all keys and certificates other than pre- installed ones. Initializing Specific Settings and Data (imageRUNNER 2224N)(P. 388) * [Initialize Key and Certificate] may not be displayed depending on the model, the installed options, and other settings.

  • Page 477: [Security Settings]

    Settings Menu Items [Security Settings] 958J-0AY Specify and manage security settings such as the machine's authentication functions and system verification. * Values in bold red text are the default settings for each item. [Authentication/Password Settings](P. 468) [Encryption Settings](P. 468) [Verify System at Startup](P. 468) [Authentication/Password Settings] [Menu] [Management Settings]...

  • Page 478: [Authentication/Password Settings]

    Settings Menu Items [Authentication/Password Settings] 958J-0C0 Specify the settings for the machine's authentication functions. * Values in bold red text are the default settings for each item. * [Authentication/Password Settings] may not be displayed depending on the model, the installed options, and other settings.

  • Page 479: Settings That Can Be Imported And Exported (Imagerunner 2224N)

    Settings Menu Items Settings that Can Be Imported and Exported (imageRUNNER 2224N) 958J-0C1 You can view a list of support for importing and exporting the machine's settings. [Preferences](P. 471) [Adjustment/Maintenance](P. 475) [Function Settings](P. 476) [Set Destination](P. 479) [Management Settings](P. 480) ●...

  • Page 480: [Preferences]

    Settings Menu Items [Preferences] 958J-0C2 Support for importing and exporting the [Preferences] is as shown below. : Can be imported or exported : Cannot be imported or exported [Display Settings](P. 471) [Timer/Energy Settings](P. 471) [Network](P. 472) [External Interface](P. 473) [Accessibility](P. 473) [Volume Settings](P.
  • Page 481 Settings Menu Items Setting Import and Export [Auto Reset Time] [Function After Auto Reset] [Auto Sleep Time] [Network] Setting Import and Export [Select Wired/Wireless LAN] [Wireless LAN Settings] [Manually Enter Network Name] [WPS Push Button Mode] [WPS PIN Code Mode] [Power Save Mode] [Connection Information] [Direct Connection Settings]...
  • Page 482 Settings Menu Items Setting Import and Export [Network Link Scan Settings] [Port Number Settings] [MTU Size] [SNMP Settings] [Dedicated Port Settings] [Dedicated Port Authentication Method] [Waiting Time for Connection at Startup] [Ethernet Driver Settings] [IEEE 802.1X Settings] [Firewall Settings] [Device Settings Management On/Off] [RMT-SW] [Initialize Network Settings] The [PING Command] is "...
  • Page 483 Settings Menu Items Setting Import and Export [Message Display Time] [Scrolling Speed] [Cursor Movement Type] [Volume Settings] Setting Import and Export [Entry Tone] [Invalid Entry Tone] [Restock Supplies Tone] [Warning Tone] [Job Done Tone] [Energy Saver Alert] [Original in Feeder Detection Tone]...

  • Page 484: [Adjustment/Maintenance]

    Settings Menu Items [Adjustment/Maintenance] 958J-0C3 Support for importing and exporting the [Adjustment/Maintenance] is as shown below. * Some items are not available depending on the model and the installed options. : Can be imported or exported : Cannot be imported or exported [Adjust Image Quality](P.

  • Page 485: [Function Settings]

    Settings Menu Items [Function Settings] 958J-0C4 Support for importing and exporting the [Function Settings] is as shown below. * Some items are not available depending on the model and the installed options. : Can be imported or exported : Cannot be imported or exported [Common](P.
  • Page 486 Settings Menu Items Setting Import and Export [Copies] [2-Sided Printing] [Default Paper] [Paper Size Override] [Print Quality] [Layout] [Auto Error Skip] [Timeout] [Prioritize Multi-Purpose Tray] [UFR II] [PCL] [Imaging Settings] [PDL Selection (Plug and Play)] [Network] [USB] [Send] Setting Import and Export [Common Settings] [Scan and Send Settings] [Change Default Settings] in [E-Mail Settings] and [Change Default Settings] in [File Settings] are "...
  • Page 487 Settings Menu Items [Secure Print] Setting Import and Export [Secure Print]...

  • Page 488: [Set Destination]

    Settings Menu Items [Set Destination] 958J-0C5 Support for importing and exporting the [Set Destination] is as shown below. : Can be imported or exported : Cannot be imported or exported [Address Book PIN](P. 479) [Address Book PIN] Setting Import and Export [Address Book PIN]...

  • Page 489: [Management Settings]

    [System Manager Information Settings] [Department ID Management] [Device Management] Setting Import and Export [Device Information Settings] [Select Country/Region] [Display Job Log] [Scan with Canon PRINT Business] [Notify to Check Paper Settings] [License/Other] or [Update Firmware] Setting Import and Export [Register License]...
  • Page 490 Settings Menu Items Setting Import and Export [Remote UI Settings] [Update Firmware] [Data Management] Setting Import and Export [Initialize Key and Certificate] [Initialize Address Book] [Initialize Menu] [Security Settings] Setting Import and Export [Authentication/Password Settings] [Encryption Settings] [Verify System at Startup] [Initialize All Data/Settings] Setting Import and Export...
  • Page 491 Maintenance Maintenance Maintenance ..............................483 ............................485 Cleaning the Machine ......................486 Cleaning the Surface of the Machine ..........................487 Cleaning the Platen Glass ............................. 488 Cleaning the Feeder ......................... 492 Cleaning the Transfer Roller ........................493 Cleaning the Fixing Assembly ............................

  • Page 492: Maintenance

    Maintenance Maintenance 958J-0C7 To ensure safe and convenient use of the machine, daily maintenance that includes cleaning and replacement of consumables is required. If you notice a deterioration in the print quality or frequent paper jams, perform cleaning and adjustment to improve Performing Maintenance Operations In addition to performing regular maintenance, operations are required according to the machine status and print quality.
  • Page 493 Maintenance Monitoring the Usage(P. 376)

  • Page 494: Cleaning The Machine

    Maintenance Cleaning the Machine 958J-0C8 To ensure efficient use of the machine, regularly clean the various parts and keep them clean. If the original or paper becomes dirty, or the print quality has deteriorated, clean the parts causing the problem according to the symptoms.

  • Page 495: Cleaning The Surface Of The Machine

    Maintenance Cleaning the Surface of the Machine 958J-0C9 Regularly clean the surface of the machine to keep it clean. In addition, remove dust from the ventilation holes to ensure efficient ventilation and cooling of the inside of the machine. Turn OFF the power and remove the power cord from the outlet. Turning OFF the Machine(P.

  • Page 496: Cleaning The Platen Glass

    Maintenance Cleaning the Platen Glass 958J-0CA Regularly clean the platen glass and rear of the feeder or platen cover to prevent originals from becoming dirty and printouts from appearing to be smudged. If the platen glass or rear of the feeder or platen cover is dirty, originals can become dirty and printouts can become smudged after scanning or copying.

  • Page 497: Cleaning The Feeder

    Maintenance Cleaning the Feeder 958J-0CC If the following symptoms occur when using the feeder, wipe clean the feeder: ● Originals become dirty ● Originals frequently jam ● Printouts appear smudged after scanning or copying If you do not see an improvement after wiping the feeder, use paper to perform cleaning. Cleaning the Feeder by Wiping(P.
  • Page 498 Maintenance Wipe with a cloth soaked in water and wrung out. Next, wipe with a soft, dry cloth. Clean the inside of the inner cover of the feeder. Open the inner cover of the feeder. Wipe the transparent plastic. Wipe with a cloth soaked in water and wrung out. Next, wipe with a soft, dry cloth. Wipe the rollers (a total of three places) inside the inner cover.
  • Page 499 Maintenance Close the inner cover and feeder cover. Open the feeder. Wipe the feeder original scanning area. Wipe with a cloth soaked in water and wrung out. Next, wipe with a soft, dry cloth. Allow the parts to fully dry. Gently close the feeder cover.
  • Page 500 Maintenance On the control panel, press [Menu] in the [Home] screen. [Home] Screen(P. 113) Press [Adjustment/Maintenance] [Maintenance] [Clean Feeder]. ➠ The [Clean Feeder] screen is displayed. Press [Start]. ➠ The paper loaded in the feeder is fed to the machine, and cleaning starts. The paper is output when cleaning is completed.

  • Page 501: Cleaning The Transfer Roller

    Maintenance Cleaning the Transfer Roller 958J-0CE If the printout is smudged, the transfer roller inside the machine may be dirty. Clean the transfer roller using the procedure below. The transfer roller cannot be cleaned when data is waiting to be printed. On the control panel, press [Menu] in the [Home] screen.

  • Page 502: Cleaning The Fixing Assembly

    Maintenance Cleaning the Fixing Assembly 958J-0CF If the printout is smudged, the fixing assembly may be dirty. In this case, you can clean the fixing assembly using paper. The fixing assembly cannot be cleaned when data is waiting to be printed or when a toner cartridge or drum unit has reached the end of its lifetime.

  • Page 503: Cleaning The Drum

    Maintenance Cleaning the Drum 958J-0CH If the printout is smudged, the drum inside the machine may be dirty. Clean the drum using the procedure below. The drum cannot be cleaned when data is waiting to be printed. On the control panel, press [Menu] in the [Home] screen. [Home] Screen(P.

  • Page 504: Replacing Consumables

    Maintenance Replacing Consumables 958J-0CJ If a message about consumables appears on the screen of the control panel or Remote UI, or the print quality deteriorates, replace the consumables. You can view the current remaining amount of consumables on the control panel and Remote UI. For the consumable item names and number of sheets that can be printed, see the list of consumables.

  • Page 505: Replacing The Toner Cartridges

    Maintenance Replacing the Toner Cartridges 958J-0CK Replace the toner cartridges at the appropriate time according to messages that appear and a change in print quality. Before replacing the toner cartridges, check the precautions in Important Safety Instructions. Manuals of the Machine(P.
  • Page 506 Maintenance Pressing the unlock tab, pull out the toner cartridge. Remove the new toner cartridge from its box. Shake the new toner cartridge 5 or 6 times as shown below to evenly distribute the toner inside the cartridge. Install the toner cartridge.
  • Page 507 Maintenance ● Make sure that the side of the cartridge with the label is facing up, and push the toner cartridge into the machine as far as it will go. ● Support the new toner cartridge with one hand from underneath, while pushing it into the machine with the other hand.

  • Page 508: Checking The Remaining Amount Of Consumables

    Maintenance Checking the Remaining Amount of Consumables 958J-0CR The remaining toner in the toner cartridge is displayed in a unit of 10 %. Before printing a large amount of pages, check the remaining amount of the toner cartridge and prepare for a new toner cartridge, if necessary. * The indicated remaining amounts of the toner cartridge can be used only as guide and may differ from the actual amounts.

  • Page 509: List Of Consumables

    Be careful of counterfeit toners ● Please be aware that there are counterfeit Canon toners in the marketplace. Use of counterfeit toner may result in poor print quality or machine performance. Canon is not responsible for any malfunction, accident or damage caused by the use of counterfeit toner.
  • Page 510 Store the packaging material safely for future use. It will be needed for situations such as storing the machine with the toner cartridges removed. ● Canon reserves the right to reposition, reshape, add, or remove packaging material without notice. ● Store toner cartridges in the following conditions: - Storage temperature range: 10 to 30°C...

  • Page 511: Adjusting The Print Quality

    Maintenance Adjusting the Print Quality 958J-0CU If the printed color is not reproduced properly or the print results are not as expected, adjust the print quality according to the symptoms that occur. Black or near-black colors are not reproduced. Adjusting the Reproducibility of Near Black Color Text(P.

  • Page 512: Adjusting The Reproducibility Of Near Black Color Text

    Maintenance Adjusting the Reproducibility of Near Black Color Text 958J-0CW When scanning originals in color, you can make adjustments with priority given to reproducing near black color text (color text) or making black text easier to see. You can make individual adjustments for scanning with the feeder and platen glass. * When the original type is set to other than [Photo] for scanning, this adjustment is applied.
  • Page 513 Maintenance Press [Apply].
  • Page 514 Troubleshooting Troubleshooting Troubleshooting ............................. 507 ................................. 508 Paper Jams ................. 510 Paper Jams inside the Machine and in a Paper Source ..........................515 Paper Jams in the Feeder ....................... 519 Paper Jams That Occur Repeatedly ........................521 Problems with Printing Results ....................
  • Page 515 Troubleshooting ................................552 Scanning ....................553 Cannot Save Scanned Data to a Computer ..................... 555 Cannot Save Scanned Data to a Shared Folder ..................557 Management Functions and Environment Settings ................558 Cannot Access Remote UI or Send Function Setting Tool ............

  • Page 516: Troubleshooting

    Troubleshooting Troubleshooting 958J-0CX This chapter describes how to troubleshoot problems and answers frequently asked questions. Select an item to check from the contents or the list below. You can click [ ] at the top of the screen to search for the message or error code (three-digit number starting with #) that appears on the control panel, and check how to troubleshoot problems.

  • Page 517: Paper Jams

    Troubleshooting Paper Jams 958J-0CY If paper jams in the machine, [Paper jammed.] appears on control panel. Press [Next], and follow the displayed instructions on how to clear the paper jam. For details about clearing paper jams from various parts of the machine, see below. Feeder Paper Jams in the Feeder(P.
  • Page 518 Troubleshooting When the Paper Gets Torn ● Be sure to remove it so that no pieces remain.

  • Page 519: Paper Jams Inside The Machine And In A Paper Source

    Troubleshooting Paper Jams inside the Machine and in a Paper Source 958J-0E0 Remove the jammed paper from the location where it occurred. If the paper tears, be sure to remove the parts so that no pieces remain. Remove the jammed paper from the output tray. If paper is jammed, gently pull it out in the direction of the arrow.
  • Page 520 Troubleshooting Remove any jammed paper that is protruding from the upper and lower parts of the duplex unit. Open the cover on the left side of paper drawer 1. Remove the jammed paper. Hold the handle of the paper drawer 1 and pull it out until it stops.
  • Page 521 Troubleshooting Remove the jammed paper. Gently insert the paper drawer 1 into the machine. Close the cover on the left side of paper drawer 1. If you are using the imageRUNNER 2224, proceed to Step 17. Open the cover on the left side of paper drawer 2. Remove the jammed paper.
  • Page 522 Troubleshooting Hold the handle of the paper drawer 2 and pull it out until it stops. Remove the jammed paper. Gently insert the paper drawer 2 into the machine. Close the cover on the left side of paper drawer 2. Place your hand where the hand symbol is located on the cover on the left side of the main unit, and then gently close the cover on the left side of the main unit until it clicks into place in the closed position.
  • Page 523 Troubleshooting If Paper Jams Occur Repeatedly ● Check the status of the machine and paper. Paper Jams That Occur Repeatedly(P. 519)

  • Page 524: Paper Jams In The Feeder

    Troubleshooting Paper Jams in the Feeder 958J-0E1 Remove the original jammed inside or at the rear side of the feeder. If the original tears, be sure to remove the parts so that no pieces remain. Remove any originals from the original supply tray. Check whether an original is jammed in the feeder cover.
  • Page 525 Troubleshooting Turn the green knob counterclockwise. If an original is jammed, gently pull it out in the direction of the arrow. Check whether an original is jammed inside the inner cover of the feeder. Open the inner cover of the feeder. If an original is jammed, gently pull it out in the direction of the arrow.
  • Page 526 Troubleshooting Close the inner cover of the feeder. After removing all jammed originals, close the feeder cover. Lift up the feeder, and check whether there is a jammed original. Lift up the feeder, and check the position indicated by If an original is jammed, gently pull it out in the direction of the arrow. Close the feeder gently and place the original in the feeder again.
  • Page 527 Troubleshooting If Paper Jams Occur Repeatedly ● Check the status of the machine and original. Paper Jams That Occur Repeatedly(P. 519)

  • Page 528: Paper Jams That Occur Repeatedly

    Troubleshooting Paper Jams That Occur Repeatedly 958J-0E2 Troubleshoot by checking the items below. Are There Paper Scraps or Foreign Objects Inside the Machine? Remove any paper scraps or foreign objects. Paper Jams(P. 508) Are You Using Appropriate Paper? Check whether the paper in the machine is usable, and replace it with appropriate paper, as needed. Usable Paper(P.
  • Page 529 Troubleshooting Do Paper Jams Occur When Printing on the Back Side of Printed Paper? Flatten the edges of the paper to thoroughly remove any curls. * When printing on the back side of printed paper, you can only use paper printed with this machine. Do not use paper printed with another printer or multifunction machine, as this can cause paper jams or damage the machine.

  • Page 530: Problems With Printing Results

    Troubleshooting Problems with Printing Results 958J-0E3 If printouts show any of the symptoms below, check how to troubleshoot the problem based on the symptom. The Printed Image is Displaced or Skewed(P. 522) Images Are Uneven or Faint(P. 523) Printouts Appear Dirty or Smudged(P. 524) Black Streaks Appear(P.

  • Page 531: The Printed Image Is Displaced Or Skewed

    Troubleshooting The Printed Image is Displaced or Skewed 958J-0E4 Troubleshoot by checking the items below. Are the Paper Guides Misaligned? Match the paper guides with the paper loaded in the paper source. Loading Paper(P. 130)

  • Page 532: Images Are Uneven Or Faint

    Troubleshooting Images Are Uneven or Faint 958J-0E5 Troubleshoot by checking the items below. Are You Using Paper That Has Absorbed Moisture? Check the precautions, and replace the paper with dry paper. Precautions When Handling Paper(P. 33) Loading Paper(P. 130) Adjusting Density Adjusting the density may improve the problem.

  • Page 533: Printouts Appear Dirty Or Smudged

    Troubleshooting Printouts Appear Dirty or Smudged 958J-0E6 Troubleshoot by checking the items below. Have You Cleaned the Drum Unit? These symptoms may occur when the drum unit is dirty. In this case, clean the drum unit. Cleaning the Drum(P. 494)

  • Page 534: Black Streaks Appear

    Troubleshooting Black Streaks Appear 958J-0E7 Troubleshoot by checking the items below. Is the Original Scanning Area Dirty? Clean the original scanning area. Cleaning the Feeder(P. 488)

  • Page 535: Bleedthrough Occurs

    Troubleshooting Bleedthrough Occurs 958J-0E8 Troubleshoot by checking the items below. Is the Density of Backgrounds Set Appropriately? If bleed-through is observed with the print result, adjusting the density of background can improve the problem, giving a fine print. Copy Operations(P. 255) [Printer Density](P.

  • Page 536: Images Are Not Printed On The Intended Side Of The Paper

    Troubleshooting Images Are Not Printed on the Intended Side of the Paper 958J-0E9 Troubleshoot by checking the items below. Is the Orientation of the Loaded Paper Correct? Check the orientation and side of the paper that is facing up. Load the paper again if it is incorrectly orientated. Loading Paper(P.

  • Page 537: Images Are Not Printed In The Intended Size

    Troubleshooting Images Are Not Printed in the Intended Size 958J-0EA Troubleshoot by checking the items below. Do the Original Size and Size of the Paper That Is Loaded Match? ● Replace the paper that is loaded with paper of the size you want to print on. ●...

  • Page 538: The Orientation Does Not Match On Both Sides Of The Paper When Using 2-Sided Printing

    Troubleshooting The Orientation Does Not Match on Both Sides of the Paper When Using 2-Sided Printing 958J-0EC Troubleshoot by checking the items below. Are the Settings for 2-Sided Printing Correct? Follow the procedure below to check the print settings. Select the orientation of the original on the print settings screen of the application. On the [Basic Settings] screen of the driver, set [Orientation] to the same orientation you set in step 1.

  • Page 539: Paper And Paper Feeding Problems

    Troubleshooting Paper and Paper Feeding Problems 958J-0EE Check how to troubleshoot the problem based on the symptom. Paper Creases(P. 531) Paper Curls(P. 533) Paper Is Not Fed or Two or More Sheets Are Fed Together(P. 534)

  • Page 540: Paper Creases

    Troubleshooting Paper Creases 958J-0EF Troubleshoot by checking the items below. Is Paper Loaded Correctly? ● Make sure the loaded paper does not exceed the load limit guides ( Paper Drawer Multi-purpose Tray ● Check that the paper guides are aligned with the markings. Paper Drawer Multi-purpose Tray Are You Using Paper That Has Absorbed Moisture?
  • Page 541 Troubleshooting Loading Paper(P. 130) Are You Using Appropriate Paper? Check whether the paper in the machine is usable, and replace it with appropriate paper, as needed. Usable Paper(P. 29) Loading Paper(P. 130)

  • Page 542: Paper Curls

    Troubleshooting Paper Curls 958J-0EH Troubleshoot by checking the items below. Are You Using Appropriate Paper? ● Check whether the paper in the machine is usable, and replace it with appropriate paper, as needed. Usable Paper(P. 29) Loading Paper(P. 130) ● Set the paper size and type correctly according to the loaded paper.

  • Page 543: Paper Is Not Fed Or Two Or More Sheets Are Fed Together

    Troubleshooting Paper Is Not Fed or Two or More Sheets Are Fed Together 958J-0EJ Troubleshoot by checking the items below. Are You Using Appropriate Paper? Check whether the paper in the machine is usable, and replace it with appropriate paper, as needed. Usable Paper(P.

  • Page 544: Setting Up

    Troubleshooting Setting Up 958J-0EK This is a list of problems that can occur during setup of the machine. Check how to troubleshoot the problem based on the symptom. ◼ Problems During Driver Installation The Machine Connected via WSD Port Is Not Displayed During Driver Installation(P. 536) ◼...

  • Page 545: The Machine Connected Via Wsd Port Is Not Displayed During Driver Installation

    If the driver is displayed, it is installed. In this case, uninstall the driver, and then reinstall it. For details about uninstalling and installing drivers, see the driver manual at the online manual site. https://oip.manual.canon/...

  • Page 546: Cannot Connect To Wireless Lan

    Troubleshooting Cannot Connect to Wireless LAN 958J-0ER Troubleshoot by checking the status of the computer, wireless LAN router (access point), and machine with the steps below. Step 1: Checking the Status of the Computer and Wireless LAN Router(P. 537) Step 2: Checking the Status of the Machine and Wireless LAN Router(P. 537) Step 3: Reconnecting to a Wireless LAN(P.

  • Page 547: Network

    Troubleshooting Network 958J-0ES This is a list of problems that can occur with the network. Check how to troubleshoot the problem based on the symptom. Cannot Switch to Wireless LAN(P. 539) Cannot Find the Print Server to Connect to(P. 540) Cannot Connect to a Shared Printer(P.

  • Page 548: Cannot Switch To Wireless Lan

    Install the driver to the computer that will use the machine. When switching the machine from wired LAN connection to wireless LAN connection, any installed drivers must be uninstalled and then reinstalled. For details about uninstalling and installing drivers, see the driver manual at the online manual site. https://oip.manual.canon/...

  • Page 549: Cannot Find The Print Server To Connect To

    Troubleshooting Cannot Find the Print Server to Connect to 958J-0EW Troubleshoot by checking the items below. Are the Print Server and Computer Connected Correctly? ● Check the network settings of the print server and computer, and make sure they are connected correctly. ●...

  • Page 550: Cannot Connect To A Shared Printer

    Troubleshooting Cannot Connect to a Shared Printer 958J-0EX Check if a shared printer is displayed on the network computer. Displaying a Shared Printer in the Print Server(P. 594) If it is not displayed, contact the network or print server administrator.

  • Page 551: Cannot Find The Ip Address Of The Machine

    Troubleshooting Cannot Find the IP Address of the Machine 958J-0EY View the IP address using the following procedure: Viewing the IPv4 Address on the control panel [Network Information] [IPv4] view the setting. Viewing the IPv6 Address on the control panel [Network Information] [IPv6] view the setting.

  • Page 552: Airprint Does Not Work

    Troubleshooting AirPrint Does Not Work 958J-0F0 Troubleshoot by checking the items below. Is the Power of the Machine ON? If the machine is ON, restart the machine, and try AirPrint again. Restarting the Machine(P. 107) Does an Error Message Appear on the Control Panel? Follow the instructions of the error message on the screen to fix the problem.

  • Page 553: Printing And Copying

    Troubleshooting Printing and Copying 958J-0F1 This is a list of problems that can occur when printing and copying. Check how to troubleshoot the problem based on the symptom. Cannot Print or Copy(P. 545) Printing Is Slow(P. 551) ◼ Problems with Printing Results If the printing or copying results are not as expected, see the following: Problems with Printing Results(P.

  • Page 554: Cannot Print Or Copy

    Troubleshooting Cannot Print or Copy 958J-0F2 Troubleshoot by checking the items below. Has an Error Occurred? Check the print or copy processing status and log, and if a three-digit number starting with "#" (error code) is displayed, check how to troubleshoot the problem based on the error code. Viewing the Print Job Status and Log(P.

  • Page 555: Cannot Print (Wireless Lan)

    Troubleshooting Cannot Print (Wireless LAN) 958J-0F3 Troubleshoot by checking the items below. Check the Wireless LAN Connection Status. Check the connection status of the machine, and take action according to the status. Viewing the MAC Address and Connection Information of the Wireless LAN(P. 99) If the Machine Is Not Connected to the Wireless LAN Check the status of the computer and wireless LAN router (access point) and the status of the machine, and reconnect to the wireless LAN.
  • Page 556 Uninstall the installed driver, and then reinstall it. For details about uninstalling and installing drivers, see the driver manual at the online manual site. https://oip.manual.canon/ Are You Using Resident Software? If you are using resident software, such as security software, disable it and then try printing.

  • Page 557: Cannot Print (Wired Lan)

    Uninstall the installed driver, and then reinstall it. For details about uninstalling and installing drivers, see the driver manual at the online manual site. https://oip.manual.canon/ Are You Using Resident Software? If you are using resident software, such as security software, disable it and then try printing.

  • Page 558: Cannot Print (Usb Connection)

    Viewing the Printer Port(P. 599) For details about installing the driver, see the manual of the driver at the online manual site. https://oip.manual.canon/ Is Two-way Communication Between the Machine and Computer Enabled? (Windows) Enable two-way communication if it is not enabled, and restart the computer and machine.

  • Page 559: Cannot Print (Via Print Server)

    Reinstall the Printer Driver. Uninstall the installed driver, and then reinstall it. For details about uninstalling and installing drivers, see the driver manual at the online manual site. https://oip.manual.canon/ Installing in Windows Use a print server to install the printer driver.

  • Page 560: Printing Is Slow

    Troubleshooting Printing Is Slow 958J-0F7 It takes time until the first page is printed. The printing speed may be slower after continuous printing or printing on narrow paper to allow for adjustments of the temperature or image quality of the machine. In all other cases, an error may have occurred.

  • Page 561: Scanning

    Troubleshooting Scanning 958J-0F8 If you have problems when scanning, restart the machine and computer. If the problem persists even after restarting, check the following troubleshooting methods. Cannot Save Scanned Data to a Computer(P. 553) Cannot Save Scanned Data to a Shared Folder(P. 555) ◼...

  • Page 562: Cannot Save Scanned Data To A Computer

    Uninstall the installed driver, and then reinstall it. For details about uninstalling and installing drivers, see the driver manual at the online manual site. https://oip.manual.canon/ Step 3: Checking the Status of the Machine Was the IP Address of the Machine or Other Device Changed? If so, check whether the machine and other device have the same IP address.
  • Page 563 Troubleshooting Step 4: Checking the Store Location of the Scanned Data Check the Attributes of the Store Location (Windows). On the computer, check that the attributes of the store location are not read only. Right-click the store location, and click [Properties]. ➠...

  • Page 564: Cannot Save Scanned Data To A Shared Folder

    Troubleshooting Cannot Save Scanned Data to a Shared Folder 958J-0FA Use the following steps to check the status of the shared folder of the store location and the machine: Step 1: Checking the Occurrence of the Problem(P. 555) Step 2: Checking the Status of the Computer with the Shared Folder(P. 555) Step 3: Checking the Status of the Machine(P.
  • Page 565 Troubleshooting Step 4: Checking the Shared Folder Do You Have Permission to Access the Shared Folder? If you do not have permission to access the shared folder, on the computer, change the permission to enable saving of scanned data. When Using Windows Right-click the shared folder of the store location, and click [Properties].

  • Page 566: Management Functions And Environment Settings

    Troubleshooting Management Functions and Environment Settings 958J-0FR This is a list of frequently asked questions about management functions. Check the applicable item. Cannot Access Remote UI or Send Function Setting Tool(P. 558) Changing the Volume of the Confirmation Sound and Warning Tone(P. 559) Changing the Time Until Sleep Mode(P.

  • Page 567: Cannot Access Remote Ui Or Send Function Setting Tool

    Troubleshooting Cannot Access Remote UI or Send Function Setting Tool 958J-0FS If the message [Cannot access Remote UI.] or [Cannot continue the settings because the function to perform settings for the device is restricted.] appears and you cannot access Remote UI or Send Function Setting Tool, troubleshoot by checking the items below.

  • Page 568: Changing The Volume Of The Confirmation Sound And Warning Tone

    Troubleshooting Changing the Volume of the Confirmation Sound and Warning Tone 958J-0FU You can adjust the volume of the sounds emitted by the machine and set whether the machine emits sounds notifying you of operations and statuses. Adjusting the Volume(P. 185)

  • Page 569: Changing The Time Until Sleep Mode

    Troubleshooting Changing the Time Until Sleep Mode 958J-0FW You can change the time until the machine enters sleep mode. Reducing Power Consumption (Sleep Mode)(P. 108)

  • Page 570: Lost Department Id Or Pin For The Administrator

    Troubleshooting Lost Department ID or PIN for the Administrator 958J-0FX Contact the administrator to check whether the System Manager ID and System Manager PIN were changed from the default settings. If they have not been changed from the default settings, they are listed below. ●...

  • Page 571: Checking The Items That Can Be Configured On The Machine And Their Settings

    Troubleshooting Checking the Items That Can Be Configured on the Machine and Their Settings 958J-0FY You can print the User Data List and System Manager Data List to check the items that can be configured on the machine and their settings. Printing and Viewing Reports and Lists(P.

  • Page 572: A Message Appears

    Cart. end of lifetime. Rplcmt. recommended.(P. 566) Cartridge Comm. Error Cannot print. A non-Canon or counterfeit cartridge may be in use.(P. 567) Cartridge Comm. Error Problems resulting from the use of non-Canon cartridges are not covered by the warranty.(P. 567) Change the authentication password.(P.
  • Page 573 Reinstall the Toner Cartridge. Replacing the Toner Cartridges(P. 496) ● For optimum print quality, using Canon genuine toner cartridges is recommended. List of Consumables(P. 500) ● If the message still appears after repeatedly reinstalling the toner cartridge, contact your dealer or service representative.
  • Page 574 Troubleshooting Cannot change the destination type of any destination that is registered to a group. The selected destination is registered to a group, so you cannot change the destination type. Delete the Destination from the Group, Change the Destination Type, and Then Register It to the Group Again.
  • Page 575 Checking the Remaining Amount of Consumables(P. 499) Replacing the Toner Cartridges(P. 496) Cannot print. A non-Canon or counterfeit cartridge may be in use. Printing cannot be performed due to the use of a toner cartridge whose print quality cannot be guaranteed.
  • Page 576 Reinstall the Toner Cartridge. Or, Replace with a New Toner Cartridge. Replacing the Toner Cartridges(P. 496) ● For optimum print quality, using Canon genuine toner cartridges is recommended. List of Consumables(P. 500) ●...
  • Page 577 Troubleshooting Log in to Remote UI in System Manager Mode [Settings/Registration] [User Management] [Department ID Management] select the Department ID to edit clear the [Restrict Black & White Copy] checkboxes [OK] Could not connect using the wireless LAN. An error occurred, preventing the machine from connecting to the wireless LAN. Restart the Machine, and Configure the Wireless LAN Connection Again.
  • Page 578 Troubleshooting Wait a Moment, and Try Connecting Again. If you still cannot establish a connection, restart the machine. Set the IP Address for Connection to Something Other Than "192.168.22.xx". The machine must be restarted to apply the settings. Log in to Remote UI in System Manager Mode [Settings/Registration] [Network Settings] [Direct...
  • Page 579 Troubleshooting Setting IEEE 802.1X(P. 321) Could not perform IEEE 802.1X authentication. Change the authentication password. The password has expired. Set a New Password. Setting IEEE 802.1X(P. 321) Could not perform IEEE 802.1X authentication. Check the authentication settings. The authentication method set on the machine does not match that set on the RADIUS server. Check the Authentication Method Set on the RADIUS Server, and Set This Correctly.
  • Page 580 Troubleshooting Could not perform IEEE 802.1X authentication. The authentication server certificate has expired. The server certificate sent from the RADIUS server has expired. Check the Expiry Date of the RADIUS Server. Setting IEEE 802.1X(P. 321) Could not perform IEEE 802.1X authentication. The authentication server certificate is incorrect.
  • Page 581 Troubleshooting Administrator privileges are required. [Home] on the control panel [Menu] [Preferences] [Network] [Easy Connection via PC] [Yes] start the settings on the computer Encryption key is not set correctly. Check the encryption key settings. The network key (encryption key) of the wireless LAN router (access point) is not configured correctly on the machine. Alternatively, the WEP authentication method of the machine does not match that of the wireless LAN router.
  • Page 582 Scanning cannot be performed due to insufficient available memory. If there is data waiting to be printed or sent, wait until the processing is completed. When Scanning, Change the Data Size to a Small File Format. imageRUNNER 2224N [Home] screen on the control panel [Scan]...
  • Page 583 Troubleshooting Prepare the toner cartridge. It is nearing the time to replace the toner cartridge. Prepare a New Toner Cartridge, and Replace the Old Ones, as Needed. When printing a large number of pages, press [Error Information/Notification] [Replace Toner Cartridge] [Display Recovery Steps] and replace toner cartridges following the instructions on the screen.
  • Page 584 Troubleshooting Set the correct authentication information. The authentication method or authentication information of IEEE 802.1X is not set correctly. Set the Authentication Method and Authentication Information (Keys and Certificates, Password, CA Certificate) Correctly. Setting IEEE 802.1X(P. 321) Managing and Verifying a Key and Certificate(P. 323) Set the information necessary for authentication.
  • Page 585 Troubleshooting Log in to Remote UI in System Manager Mode [Settings/Registration] [TX Settings] [Restrict New Destinations] [Edit] clear the [Restrict New Destinations] checkbox [OK] On the control panel, select [Menu] in the [Home] screen, and then select [Function Settings] to change the setting.
  • Page 586 Troubleshooting ● At least one of the following checkboxes is selected: [Use TLS], [Use TTLS], and [Use PEAP]. ● When using TLS, a key and certificate are registered. ● When using TTLS or PEAP, the user name and password are set correctly.

  • Page 587: An Error Code Is Displayed

    Troubleshooting An Error Code Is Displayed 958J-0H1 If printing cannot be performed, or scanned data cannot be sent or received, or another error occurs, an error code (three-digit number starting with "#") is displayed in the report or job log. Report Job Log Select the error code from the list below, and check how to troubleshoot the problem.
  • Page 588 Troubleshooting #099 The job was canceled. This does not indicate a malfunction. Perform the operation again, as needed. #701 Authentication could not be performed due to incorrect entry of the Department ID or PIN. Alternatively, the user attempted to perform an operation restricted with Department ID Management without entering the Department ID. Enter the Correct Department ID and PIN.
  • Page 589 Troubleshooting #755 The TCP/IP is not configured correctly, or the machine was unable to connect to the network due to the set wait time before connection. Check the Network Status and Settings. If the machine is not connected to a network, reconfigure the network settings. Checking the Network Status and Settings(P.
  • Page 590 Troubleshooting When Saving to a Shared Folder Use Remote UI to display the Address Book, click the applicable destination, and set the information of the shared folder correctly. Registering Destinations to the Address Book (Remote UI)(P. 165) When Sending an E-mail, Check the Status of the SMTP Server. ●...
  • Page 591 Troubleshooting If the machine is not connected to a network, reconfigure the network settings. Checking the Network Status and Settings(P. 97) Setting Up the Network(P. 59) Set the information of the POP3 server correctly. Configuring Detailed Information of the E-mail Server (Remote UI)(P. 229) Check the Status of the POP3 Server.
  • Page 592 Troubleshooting The machine prints or saves to memory pages 1 to 999 and deletes page 1,000 and beyond. Have the sender resend page 1,000 and beyond. #839 The user name or password to be used for SMTP authentication is not set correctly. Set the User Name and Password Correctly.
  • Page 593 Troubleshooting #853 Printing or Secure Print failed for some reason. If the operation was canceled when print data was being sent from a computer to the machine, try printing again. Otherwise, check the following: Are You Printing a Large Job? The data volume may have exceeded the processing capacity of the machine.
  • Page 594 Troubleshooting #995 Sending or receiving of a waiting job was canceled. Try sending or receiving again, as needed.
  • Page 595 Appendix Appendix Appendix ................................587 ........................... 588 Manuals of the Machine ............................589 Using the User's Guide ....................592 Operation Examples When Using a Computer ................602 Environmental Information, Regulations, and Standards ................................. 603 Notice ..........................604 Trademarks and Copyrights ............................

  • Page 596: Appendix

    Appendix Appendix 958J-0H2 In this chapter, you can view the manuals of the machine and the basic operations required when using the machine with a computer. Manuals of the Machine Manuals are provided according to your purpose. Manuals of the Machine(P. 588) The User's Guide (this manual) contains information on all functions of the machine and specifications as well as how to maintain the machine.

  • Page 597: Manuals Of The Machine

    * Send Function Setting Tool must be downloaded if you need it. The Send Setting Guide can be displayed by starting Send Function Setting Tool. ● For details about the drivers, software, and manual of the Application Library, see the online manual site. https://oip.manual.canon/...

  • Page 598: Using The User's Guide

    Supported Functions and Options(P. 3) Screens and Illustrations In the User's Guide, unless otherwise stated, the following are used in the screens and illustrations. Model imageRUNNER 2224N Options DADF-AY Duplex Unit-E Cassette Feeding Module-AK Computer Operating System...
  • Page 599 Appendix Indicates an operation that must not be performed. Read these items carefully, and make sure not to perform the described operations. Indicates important requirements and restrictions for security and data protection as well as precautions that should be observed. Be sure to read these items to avoid malfunction, fault, or property damage due to incorrect operation.
  • Page 600 Appendix ● Click [ ] to display the contents.

  • Page 601: Operation Examples When Using A Computer

    Appendix Operation Examples When Using a Computer 958J-0H6 When using the machine from a computer, you must configure the settings of the computer according to the function you are using. In addition, you may need the computer information to view the information set on the machine. In this case, use the operation examples below to check the required settings and information on the computer.
  • Page 602 Appendix In [Group or user names], select [Everyone]. In [Permissions], select the [Allow] checkbox in [Change]. Click [OK]. Click [OK] [Close]. ➠ The created folder can be used as a shared folder. ◼ When Using macOS Click [ [System Preferences] [Sharing].
  • Page 603 Appendix In [Shared Folders], select the created folder. In [Users], select [Everyone] [Read & Write]. Close the screen. ➠ The created folder can be used as a shared folder. Enabling Network Discovery Right-click [ ] (Start), and click [Network Connections]. ➠...
  • Page 604 Appendix ◼ When Using Windows Right-click [ ] (Start), and click [File Explorer]. In [Network], select the print server to display the shared printer. If nothing is displayed in [Network], enable network discovery. Enabling Network Discovery(P. 594) ◼ When Using macOS Click [ [System Preferences] [Printers &...
  • Page 605 Appendix ◼ When Using Windows Right-click [ ] (Start), and click [System]. ➠ The [About] screen is displayed. In [Device specifications], view the computer name and operating system version. ● The computer name is displayed in [Device name]. ● The operating system version is displayed in [System type]. If the computer has a 32-bit operating system, "32-bit Operating System"...
  • Page 606 Appendix Click [Cancel]. Viewing the Network Connection Information of the Computer When Using Windows(P. 597) When Using macOS(P. 598) ◼ When Using Windows Right-click [ ] (Start), and click [Network Connections]. ➠ The [Status] screen is displayed. View the network connection information. Viewing the SSID of the Wired LAN View the SSID in [Network status].
  • Page 607 Appendix ◼ When Using macOS Click [ [System Preferences] [Network]. ➠ The [Network] screen is displayed. View the IP address, DNS server, and other information. For Wired LAN...
  • Page 608 Appendix For Wireless LAN ● View the SSID in [Network Name]. ● View the IP address in [Status]. ● Click [Advanced], and view the DNS server on the [DNS] tab. Viewing the Printer Port Click [ ] (Start) ] (Settings) [Devices] [Printers &...
  • Page 609 The required action depends on the port you are using. - If [Canon MFNP Port] is displayed in [Description], the connection is maintained as long as the machine and computer belong to the same subnet, so no action is required on the computer.
  • Page 610 Appendix ◼ When Using macOS Click [ [System Preferences] [Printers & Scanners]. ➠ The [Printers & Scanners] screen is displayed. Select the machine, and click [Open Print Queue]. From the [Printer] menu, click [Print Test Page]. ➠ When the print data is sent correctly, a test page is printed from the machine.

  • Page 611: Environmental Information, Regulations, And Standards

    When disposing of used toner cartridges ● To protect the environment and make more effective use of resources, Canon promotes the recovery and recycling of used toner cartridges. Please cooperate in the recovery of toner cartridges (resource reuse). For details on resource reuse, see the Canon website: global.canon/ctc...

  • Page 612: Notice

    The information in this document is subject to change without notice. ● CANON INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MANUAL, EITHER EXPRESS OR IMPLIED, EXCEPT AS STIPULATED HEREIN, INCLUDING WITHOUT LIMITATION THEREOF WARRANTIES AS TO MARKETABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OF USE, OR NON-INFRINGEMENT OF PATENT RIGHTS.

  • Page 613: Trademarks And Copyrights

    Appendix Trademarks and Copyrights 958J-0H9 ◼ Trademarks Adobe, Acrobat and Reader are registered trademarks of Adobe Systems Incorporated in the United States and/or other countries. Apple, Bonjour, iPad, iPhone, iPod touch, Mac, macOS, OS X, and Safari are trademarks of Apple Inc. AirPrint and the AirPrint logo are trademarks of Apple Inc.
  • Page 614 Appendix ◼ Copyright Unauthorized reproduction of the contents of this document in whole or in part is prohibited. V_221018...

  • Page 615: Third-Party Software

    Appendix Third-party Software 958J-0HA For details about third-party software, click the following icon: Third-Party Services Third-Party Software Included in This Manual...
  • Page 616 The Software Subjected to Other License Conditions Please refer to Contents of Software and respective License terms below, for more detail and corresponding license conditions. Contents of Software Names of Software 1. Adobe PDF Scan Library ......................2 2. expat ............................5 3.

  • Page 617: Adobe Pdf Scan Library

    1.Adobe PDF Scan Library Portions use software under the following terms: ______________________________________________________________________________________ This product contains either BSAFE and/or TIPEM software by RSA Security Inc. ______________________________________________________________________________________ This product includes software developed Apache Software Foundation (http://www.apache.org/). Copyright (c) 1998-2000 The Apache Software Foundation. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1.
  • Page 618 (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. This software consists of voluntary contributions made by many individuals on behalf of the Apache Software Foundation and was originally based on software copyright (c) 1999, International Business Machines, Inc., http://www.ibm.com.
  • Page 619 and that both that copyright notice and this permission notice appear in supporting documentation. Silicon Graphics makes no representations about the suitability of this software for any purpose. It is provided "as is" without express or implied warranty. ______________________________________________________________________________________ The Loki Library Portions Copyright (c) 2001 by Andrei Alexandrescu .

  • Page 620: Expat

    2.expat Copyright (c) 1998, 1999, 2000 Thai Open Source Software Center Ltd and Clark Cooper Copyright (c) 2001, 2002, 2003, 2004, 2005, 2006 Expat maintainers. Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do...

  • Page 621: Net-Snmp

    3.Net-SNMP Various copyrights apply to this package, listed in various separate parts below. Please make sure that you read all the parts. ---- Part 1: CMU/UCD copyright notice: (BSD like) ----- Copyright 1989, 1991, 1992 by Carnegie Mellon University Derivative Work - 1996, 1998-2000 Copyright 1996, 1998-2000 The Regents of the University of California All Rights Reserved Permission to use, copy, modify and distribute this software and its...
  • Page 622 All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. * Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.
  • Page 623 this list of conditions and the following disclaimer. * Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. * The name of Cambridge Broadband Ltd. may not be used to endorse or promote products derived from this software without specific prior written permission.
  • Page 624 * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. * Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.
  • Page 625 * Neither the name of Sparta, Inc nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission. THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS ``AS IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED.
  • Page 626 THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS ``AS IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDERS OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES;...
  • Page 627 SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
  • Page 628 Copyright (c) 2009, ScienceLogic, LLC All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
  • Page 629 (the "Software"), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions: The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software.
  • Page 630 THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS ``AS IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT OWNER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES;...
  • Page 631 INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
  • Page 632 ---- Part 14: USC/Information Sciences Institute copyright notice (BSD) ----- Copyright (c) 2017-2018, Information Sciences Institute All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.

  • Page 633: Openssl

    4.OpenSSL OpenSSL License --------------- ============================================================= ======= * Copyright (c) 1998-2018 The OpenSSL Project. All rights reserved. * Redistribution and use in source and binary forms, with or without * modification, are permitted provided that the following conditions * are met: * 1.
  • Page 634 acknowledgment: "This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (http://www.openssl.org/)" * THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT ``AS IS'' AND ANY * EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE * IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR * PURPOSE ARE DISCLAIMED.
  • Page 635 * apply to all code found in this distribution, be it the RC4, RSA, * lhash, DES, etc., code; not just the SSL code. The SSL documentation * included with this distribution is covered by the same copyright terms * except that the holder is Tim Hudson (tjh@cryptsoft.com). * Copyright remains Eric Young's, and as such any Copyright notices in * the code are not to be removed.
  • Page 636 * LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY * OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF * SUCH DAMAGE. * The licence and distribution terms for any publically available version or * derivative of this code cannot be changed.
  • Page 637 SIL OPEN FONT LICENSE This Font Software is licensed under the SIL Open Font License, Version 1.1. This license is copied below, and is also available with a FAQ at: http://scripts.sil.org/OFL ----------------------------------------------------------- SIL OPEN FONT LICENSE Version 1.1 - 26 February 2007 ----------------------------------------------------------- PREAMBLE The goals of the Open Font License (OFL) are to stimulate worldwide...
  • Page 638 SIL OPEN FONT LICENSE 1) Neither the Font Software nor any of its individual components, in Original or Modified Versions, may be sold by itself. 2) Original or Modified Versions of the Font Software may be bundled, redistributed and/or sold with any software, provided that each copy contains the above copyright notice and this license.

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