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Problem
The coffee comes out
slowly.
The frothed milk is too
cold.
The milk does not froth.
I cannot activate the
AquaClean filter and the
machine asks for
descaling.
Cause
The coffee dispensing spout is
dirty.
The grinder is set to a too fine
setting.
The brew group is dirty.
The coffee exit duct is blocked. Clean the coffee exit duct with the
The machine circuit is blocked
by limescale.
The cups are cold.
The classic milk frother is dirty
or not assembled correctly.
The type of milk used is not
suitable for frothing.
You have already replaced the
AquaClean filter 8 times. After
you have replaced the
AquaClean filter 8 times, you
need to descale the machine.
The filter has not been
replaced in time after the
AquaClean filter icon flashed
and the capacity dropped to
0%.
You did not install the
AquaClean filter during first
installation, but after having
brewed approx. 50 coffees
(based on 100ml cups). The
machine has to be completely
limescale-free before you
install the AquaClean filter.
Solution
Clean the coffee dispensing spout and
its holes with a pipe cleaner.
Use a different coffee blend or adjust
the grinder.
Clean the brew group.
handle of the measuring spoon or a
spoon handle.
Descale the machine.
Preheat the cups with hot water.
Clean the classic milk frother and make
sure it is correctly assembled.
Different types of milk result in different
amounts of froth and different froth
qualities. We have tested the following
milk types which proved to deliver a
good milk froth result: semi-skimmed or
full-fat cow's milk, soy milk and lactose-
free milk. Other types of milk have not
been tested and may result in a small
amount of milk froth.
Descale your machine first and install
the AquaClean filter. Always activate the
AquaClean filter in the menu (see
'Activating the AquaClean filter'). Also do
this when you replace the filter.
Descale your machine first and then
install the AquaClean filter.
First descale the machine and then
install a new AquaClean filter. After
descaling, the filter counter is reset to
0/8. Always confirm filter activation in
the machine menu. Also do this after
filter replacement.
English
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