Frequently Asked Questions - Philips HX6972/03 Manual

Rechargeable sonic toothbrush
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18

Frequently asked questions

This chapter lists the questions most frequently asked about the appliance.
If you cannot find the answer to your question, contact the Consumer
Care Centre in your country.
Question
Why doesn't the
Sonicare
toothbrush work?
Why do I feel a
tickling sensation
when I
use the Sonicare?
Why is there a brief
pause in the bristle
motion while I'm
brushing?
The brush head
chatters against my
teeth. What can I do
about this?
Why does the
toothbrush seem
less powerful?
Answer
You may need to recharge the Sonicare.
Charge the Sonicare for at least 24 hours.
The socket may not be live. The electricity
supply to sockets in mirror cabinets over
washbasins or shaver sockets in bathrooms
may be cut off when the light is switched off.
You may need to reattach or replace the
brush head.
You may experience a slight tickling/tingling
sensation when you use Sonicare for the first
time. As you become accustomed to brushing
with the Sonicare, this sensation diminishes.
This is the Quadpacer feature reminding you
to move to a new section of your mouth.
This feature enables you to spend equal time
brushing all areas of the mouth (see chapter
'Using the Sonicare, section 'Brushing instructions').
To avoid this, keep the brush head properly
oriented, with the bristles placed on the gumline
at a slight angle.
You may need to charge the Sonicare.

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