Lenovo IdeaCentre 5 User Manual

Lenovo IdeaCentre 5 User Manual

Hide thumbs Also See for IdeaCentre 5:
Table of Contents

Advertisement

User Guide
IdeaCentre 5 (14L, 05)

Advertisement

Table of Contents
loading

Summary of Contents for Lenovo IdeaCentre 5

  • Page 1 User Guide IdeaCentre 5 (14L, 05)
  • Page 2 • Setup Guide First Edition (March 2020) © Copyright Lenovo 2020. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-...
  • Page 3: Table Of Contents

    Storage drive ....Use Lenovo Vantage ....7 Storage drive bracket ...
  • Page 4 User Guide...
  • Page 5: About This Documentation

    • Depending on the version of operating systems and programs, some user interface instructions might not be applicable to your computer. • Documentation content is subject to change without notice. Lenovo makes constant improvements on the documentation of your computer, including this User Guide. To get the latest documentation, go to: https://pcsupport.lenovo.com...
  • Page 6 User Guide...
  • Page 7: Chapter 1. Meet Your Computer

    3. USB-C connector (USB 3.2 • Transfer data at USB 3.2 speed, up to 5 Gbps. Gen 1) • Connect to USB-C accessories to help expand your computer functionality. To purchase USB-C accessories, go to https://www.lenovo.com/accessories © Copyright Lenovo 2020...
  • Page 8 Connect USB-compatible devices, such as a USB keyboard, USB mouse, USB 4. USB 3.2 connectors Gen 1 (2) storage device, or USB printer. Supported cards: • Secure Digital (SD) card 5. 3 in 1 card reader slot* • Secure Digital eXtended-Capacity (SDXC) UHS-1 card •...
  • Page 9: Rear

    Rear Connect to a local area network (LAN). 1. Ethernet connector 2. Padlock loop Lock the computer cover through a padlock. Connect the power cord to your computer for power supply. 3. Power cord connector Lock your computer to a desk, table, or other fixtures through a Kensington-style 4.
  • Page 10: Features And Specifications

    Features and specifications 1. Right-click the Start button to open the Start context menu. Hardware configuration 2. Click Device Manager. Type the administrator password or provide confirmation if prompted. Power supply 260 W / 310 W / 380 W • Mainland China: 220 V±22 V, 50 Hz±1 Hz Adaptability for power supply •...
  • Page 11: Chapter 2. Get Started With Your Computer

    With a Microsoft account, you can: • Enjoy one-time signing in if you are using other Microsoft services, such as OneDrive, Skype, and Outlook. com. • Sync personalized settings across other Windows-based devices. © Copyright Lenovo 2020...
  • Page 12: Windows User Interface

    Windows user interface Change account settings, lock the computer, or sign out from the current account. 1. Account Open the Documents folder, a default folder to save your received files. 2. Documents Open the Pictures folder, a default folder to save your received pictures. 3.
  • Page 13: Connect To Networks

    Access Lenovo Vantage Open the Start menu and click Lenovo Vantage. You also can type Lenovo Vantage in the search box. To download the latest version of Lenovo Vantage, go to Microsoft Store and search by the app name.
  • Page 14: Use Multimedia

    Use multimedia Use your computer for business or entertainment with the devices (such as a camera, a monitor, or speakers). Use audio To enhance the audio experience, connect speakers, headphones, or a headset to the audio connector. Adjust the volume 1.
  • Page 15: Chapter 3. Explore Your Computer

    Open the Start menu, and then click Settings ➙ Devices ➙ Bluetooth & other devices. b. Turn on the Bluetooth switch. 2. Click Add Bluetooth or other device ➙ Bluetooth. 3. Select a Bluetooth device, and then follow the on-screen instructions. © Copyright Lenovo 2020...
  • Page 16: Use The Optical Drive (For Selected Models)

    Your Bluetooth device and computer will automatically connect the next time if the two devices are in range of each other with Bluetooth turned on. You can use Bluetooth for data transfer or remote control and communication. Use the optical drive (for selected models) If your computer has an optical drive, read the following information.
  • Page 17: Purchase Accessories

    Purchase accessories Lenovo has a number of hardware accessories and upgrades to help expand the capabilities of your computer. Options include memory modules, storage devices, network cards, power adapters, keyboards, mice, and more. To shop at Lenovo, go to https://www.lenovo.com/accessories...
  • Page 18 User Guide...
  • Page 19: Chapter 4. Troubleshooting, Diagnostics, And Recovery

    4. Recover your operating system. See “Recovery” on page 20. 5. If the problem persists, contact Lenovo. See Chapter 6 “Help and support” on page 45. Troubleshooting Use the troubleshooting information to find solutions to problems that have definite symptoms.
  • Page 20: Startup Problems

    Startup problems Problem Solution • Ensure that the power cord is correctly connected to the rear of the computer and to a working electrical outlet. • If the computer has a secondary power switch on the rear of the The computer does not start up when you computer, ensure that it is switched on.
  • Page 21: Audio Problems

    Audio problems Problem Solution • If you are using powered external speakers that have an On/Off control, ensure that: – The On/Off control is set to the On position. – The speaker power cable is connected to a properly grounded, functional ac electrical outlet.
  • Page 22 Problem Solution • Connect the cable from the Ethernet connector to the RJ45 connector of the hub. • Enable the Ethernet LAN feature in UEFI BIOS. • Enable the Ethernet LAN adapter. 1. Go to Control Panel and view by large icons or small icons. 2.
  • Page 23 Problem Solution • Enable the Bluetooth feature in UEFI BIOS. • Enable all Bluetooth devices. 1. Right-click the Start button to open the Start context menu. 2. Click Device Manager. Type the administrator password or provide confirmation if prompted. 3. Expand Bluetooth to display all Bluetooth devices. Right-click each Bluetooth device, and then click Enable device.
  • Page 24: Performance Problems

    Performance problems Problem Solution Note: Depending on the volume of the storage drives and amount of data stored on the storage drives, the disk-defragmentation process might take up to several hours. 1. Close any open programs and windows. 2. Open the Start menu. Excessive fragmented files exist on the 3.
  • Page 25: Storage Drive Problems

    Storage drive problems Problem Solution • Ensure that the signal cables and power cables for all the storage drives are connected correctly. • Ensure that the computer is configured correctly to support the storage drives. Some or all storage drives are missing from –...
  • Page 26: Serial Connector Problems

    Recovery This section introduces the recovery information of the Windows 10 operating system. Ensure that you read and follow the on-screen recovery instructions. The data on your computer might be deleted during the recovery process.
  • Page 27: Restore System Files And Settings To An Earlier Point

    Restore system files and settings to an earlier point 1. Go to Control Panel and view by large icons or small icons. 2. Click Recovery ➙ Open System Restore. Then, follow the on-screen instructions. Restore your files from a backup Note: If you use the File History tool to restore your files from a backup, ensure that you backed up your data earlier with the tool.
  • Page 28: Update The Device Driver

    Download and install the latest driver by one of the following methods: • From Lenovo Vantage: Open Lenovo Vantage to check the available update packages. If the latest UEFI BIOS update package is available, follow the on-screen instructions to download and install the package.
  • Page 29: Chapter 5. Cru Replacement

    If you intend on installing the CRU, Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You might be required to return the defective part that is replaced by the CRU.
  • Page 30: Replace A Cru

    Replace a CRU Follow the replacement procedure to replace a CRU. Power cord Prerequisite Before you start, read Appendix A “Important safety information” on page 49 and print the following instructions. Note: Do not remove the power cord when the computer is connected to ac power. Otherwise, there might be a risk of short circuits.
  • Page 31: Computer Cover

    4. Reinstall all removed parts. 5. Place the computer in an upright position. Then, reconnect the power cord and all disconnected cables to the computer. Note: If a locking device is available, use it to lock the computer. Computer cover Prerequisite Before you start, read Appendix A “Important safety information”...
  • Page 32: Front Bezel

    5. Install the new computer cover and secure the cover with the screws. 6. Place the computer in an upright position. Then, reconnect the power cord and all disconnected cables to the computer. Note: If a locking device is available, use it to lock the computer. Front bezel Prerequisite Before you start, read Appendix A “Important safety information”...
  • Page 33 4. Install the front bezel by securing the three plastic tabs as shown. 5. Reinstall all removed parts. 6. Place the computer in an upright position. Then, reconnect the power cord and all disconnected cables to the computer. Note: If a locking device is available, use it to lock the computer. Chapter 5 CRU replacement...
  • Page 34: Storage Drive

    Storage drive Prerequisite Before you start, read Appendix A “Important safety information” on page 49 and print the following instructions. Attention: The internal storage drive is sensitive. Inappropriate handling might cause damage and permanent loss of data. When handling the internal storage drive, observe the following guidelines: •...
  • Page 35 8. Install the storage drive and secure it with screws. 9. Pivot the drive bay assembly downward until it snaps into position. Chapter 5 CRU replacement...
  • Page 36: Storage Drive Bracket

    10. Reinstall all removed parts. 11. Place the computer in an upright position. Then, reconnect the data cable and power cable to the computer. Note: If a locking device is available, use it to lock the computer. Storage drive bracket Prerequisite Before you start, read Appendix A “Important safety information”...
  • Page 37 8. Remove the storage drive bracket. 9. Install the new storage drive bracket and pivot the drive bay assemble downward. Chapter 5 CRU replacement...
  • Page 38: M.2 Solid-State Drive

    Before you start, read Appendix A “Important safety information” on page 49 and print the following instructions. Attention: To replace the Optane memory in the M.2 solid-state drive slot, go to https://support.lenovo.com/ docs/tg_ssd for details. The following illustration shows the location of the M.2 solid-state drive on the system board.
  • Page 39 1. Turn off the computer and remove all connected devices and cables. 2. Remove the computer cover. See “Computer cover” on page 25. 3. Remove the front bezel. See “Front bezel” on page 26. 4. Remove the screw from M.2 solid-state drive. 5.
  • Page 40: Power Supply Assembly

    Power supply assembly Prerequisite Before you start, read Appendix A “Important safety information” on page 49 and print the following instructions. Attention: Do not open your computer or attempt any repairs before reading the Important Product Information Guide. Although there are no moving parts in your computer after the power cord has been disconnected, the following warnings are required for your safety and proper Underwriters Laboratories (UL) certification.
  • Page 41: Coin-Cell Battery

    7. Connect the new power supply assembly cables to the system board. 8. Install the power supply assembly and then, install the screws. 9. Reinstall all removed parts. 10. Place the computer in an upright position. Then, reconnect the power cord and all disconnected cables to the computer.
  • Page 42 If the coin-cell battery is incorrectly replaced, there is danger of an explosion. The coin-cell battery contains a small amount of harmful substance. To avoid possible injury: • Replace only with a battery of the type recommended by Lenovo. • Keep the battery away from fire.
  • Page 43 5. Install the coin-cell battery. 6. Secure the coin-cell battery with the latch. 7. Reinstall all removed parts. 8. Place the computer in an upright position. Then, reconnect the power cord and all disconnected cables to the computer. Note: If a locking device is available, use it to lock the computer. Chapter 5 CRU replacement...
  • Page 44: Optical Drive

    Optical drive Prerequisite Before you start, read Appendix A “Important safety information” on page 49 and print the following instructions. Replacement procedure 1. Remove the computer cover. See “Computer cover” on page 25. 2. Remove the front bezel. See “Front bezel” on page 26. 3.
  • Page 45: Heat Sink Assembly

    7. Install the optical drive and reconnect the cables. 8. Reinstall all the removed parts. 9. Reconnect the power cord and all disconnected cables to the computer. Note: If a locking device is available, use it to lock the computer. Heat sink assembly Prerequisite Before you start, read Appendix A “Important safety information”...
  • Page 46: Pci-Express Card

    6. Install the heat sink and secure it with screws. 7. Reinstall all removed parts. 8. Place the computer in an upright position. Then, reconnect the power cord and all disconnected cables to the computer. Note: If a locking device is available, use it to lock the computer. PCI-Express card Prerequisite Before you start, read Appendix A “Important safety information”...
  • Page 47: Memory Module

    6. Install the PCI-Express card then, secure it by closing the card latch. 7. Reinstall all removed parts. 8. Reconnect all disconnected cables to the computer and reconnect the power cord to the electrical outlet. Note: If a locking device is available, use it to lock the computer. Memory module Prerequisite Before you start, read Appendix A “Important safety information”...
  • Page 48 Attention: Do not touch the contact edge of the memory module. Otherwise, the memory module might get damaged. Replacement procedure 1. Turn off the computer and remove all connected devices and cables. 2. Remove the computer cover. See “Computer cover” on page 25. 3.
  • Page 49 6. Reinstall all removed parts. 7. Reconnect all disconnected cables to the computer and reconnect the power cord to the electrical outlet. Note: If a locking device is available, use it to lock the computer. Chapter 5 CRU replacement...
  • Page 50 User Guide...
  • Page 51: Chapter 6. Help And Support

    How to access? Use Lenovo Vantage to: • Configure device settings. • Download and install UEFI BIOS, drivers and firmware • Open the Start menu and click Lenovo Vantage. updates. • Use Windows Search. • Secure you computer from outside threats.
  • Page 52: Call Lenovo

    Call Lenovo If you have tried to correct the problem yourself and still need help, you can call Lenovo Customer Support Center. Before you contact Lenovo Prepare the following before you contact Lenovo: 1. Record the problem symptoms and details: •...
  • Page 53: Purchase Additional Services

    • Installation and maintenance of network operating systems (NOS) • Installation and maintenance of programs For the terms and conditions of the Lenovo Limited Warranty that apply to your Lenovo hardware product, see “Warranty information” in the Safety and Warranty Guide that comes with your computer.
  • Page 54 User Guide...
  • Page 55: Appendix A. Important Safety Information

    Customer Support Center for further guidance. • Power cords, plugs, power adapters, extension cords, surge protectors, or power supplies that are cracked, broken, or damaged. © Copyright Lenovo 2020...
  • Page 56 Note: If you notice these conditions with a product (such as an extension cord) that is not manufactured for or by Lenovo, stop using that product until you can contact the product manufacturer for further instructions, or until you get a suitable replacement.
  • Page 57 Do not use them with any other products. For your safety, Lenovo provides a power cord with a grounded attachment plug to use with this product. To avoid electrical shock, always use the power cord and plug with a properly grounded outlet.
  • Page 58 If you intend to use your PC in a country or region that is different from your ordering location, please purchase an additional Lenovo power cord for the country or region where the PC will be used. Refer to the power cord guide provided in our Web site, , for details.
  • Page 59 Plugs and outlets DANGER If a receptacle (power outlet) that you intend to use with your computer equipment appears to be damaged or corroded, do not use the outlet until it is replaced by a qualified electrician. Do not bend or modify the plug. If the plug is damaged, contact the manufacturer to obtain a replacement.
  • Page 60 If the coin-cell battery is not a CRU, do not attempt to replace the coin-cell battery. Replacement of the battery must be done by a Lenovo-authorized repair facility or technician. The Lenovo-authorized repair facilities or technicians recycle Lenovo batteries according to local laws and regulations.
  • Page 61 computer, power adapter, and many accessories produce some heat during normal operation. Extended contact with the body could cause discomfort or, potentially, a skin burn. • Do not charge the battery or operate your computer, power adapter, or accessories near flammable materials or in explosive environments.
  • Page 62 DANGER Connect and disconnect cables as described in the following procedures when installing, moving, or opening covers on this product or attached devices. To connect: To disconnect: 1. Turn everything OFF. 1. Turn everything OFF. 2. First, attach all cables to devices. 2.
  • Page 63 Liquid crystal display (LCD) notice DANGER To avoid shock hazards: • Do not remove the covers. • Do not operate this product unless the stand is attached. • Do not connect or disconnect this product during an electrical storm. • The power cord plug must be connected to a properly wired and grounded power outlet. •...
  • Page 64 2 can be dangerous due to excessive sound pressure levels. If your Lenovo computer came with headphones or earphones in the package, as a set, the combination of the headphones or earphones and the computer already complies with the specifications of EN 50332-1. If different headphones or earphones are used, ensure that they comply with EN 50332-1 (Clause 6.5...
  • Page 65 For tips on how to minimize visual fatigue, please go to to visit https://www.lenovo.com/us/en/safecomp/ “Minimizing Visual Fatigue”. Tip-over hazard prevention notice The computer may cause harm to children if it is not located in an appropriate place. Follow the tips below to protect children from harm caused by the computer tipping over: •...
  • Page 66 Static electricity prevention Static electricity, although harmless to you, can seriously damage computer components and options. Improper handling of static-sensitive parts can damage the part. When you unpack an option or CRU, do not open the static-protective package containing the part until the instructions direct you to install it. When you handle options or CRUs, or perform any work inside the computer, take the following precautions to avoid static-electricity damage: •...
  • Page 67 The cause of a problem might be change in hardware, change in software, or any other actions that might have taken place. A log book can help you or a Lenovo technician determine the cause of a problem. • Back up your data on the storage drive regularly. You can restore the storage drive from a backup.
  • Page 68 Clean the keyboard: Wipe the keys one by one with a lint-free cloth dampened in mild soap and water. If you wipe several keys at a time, the cloth might hook onto an adjacent key and possibly damage it. Avoid spraying cleaner directly onto the keyboard.
  • Page 69: Appendix B. Accessibility And Ergonomic Information

    This chapter provides information about accessibility and ergonomics. Accessibility information Lenovo is committed to providing users who have hearing, vision, and mobility limitations with greater access to information and technology. This section provides information about the ways these users can get the most out of their computer experience.
  • Page 70 keyboard with all the standard keys. You can select keys using the mouse or another pointing device, or you can tap to select the keys if your computer supports multi-touch screen. • High Contrast High Contrast is a feature that heightens the color contrast of some text and images on your screen. As a result, those items are more distinct and easier to identify.
  • Page 71 Your computer provides industry-standard connectors that enable you to connect assistive devices. Documentation in accessible formats Lenovo provides electronic documentation in accessible formats, such as properly tagged PDF files or HyperText Markup Language (HTML) files. Lenovo electronic documentation is developed to ensure that visually impaired users can read the documentation through a screen reader.
  • Page 72 Display: Position the display to maintain a comfortable viewing distance of 510 mm to 760 mm (20 inches to 30 inches). Avoid glare or reflections on the display from overhead lighting or outside sources of light. Keep the display screen clean and set the brightness to levels that enable you to see the screen clearly. Press the brightness control keys to adjust display brightness.
  • Page 73: Appendix C. Compliance Information

    Lenovo cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product, including the installation of option cards from other manufacturers. This product has been tested and found to comply with the limits for Class B equipment according to European Standards harmonized in the Directives in compliance.
  • Page 74 Lenovo encourages owners of information technology (IT) equipment to responsibly recycle their equipment when it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products. For information about recycling Lenovo products, go to: https://www.lenovo.com/us/en/compliance/recycling...
  • Page 75 Collect and recycle a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources.
  • Page 76 If the battery needs to be replaced, contact your place of purchase or contact Lenovo for service. If you need to dispose of a lithium battery, insulate it with vinyl tape, contact your place of purchase or a waste-disposal operator, and follow their instructions.
  • Page 77 Disposing of battery packs from Lenovo products Your Lenovo device might contain a lithium-ion battery pack or a nickel metal hydride battery pack. You can find details on the battery pack in the product documentation. If you need to dispose of a battery pack, insulate it with vinyl tape, contact Lenovo sales, service, or your place of purchase, or a waste-disposal operator, and follow their instructions.
  • Page 78 Geräten), bzw. der EU Richtlinie 2014/30/EU, der EU Richtlinie 2014/53/EU Artikel 3.1b), für Geräte der Klasse B. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Meitnerstr. 9, D-70563 Stuttgart. User Guide...
  • Page 79 The ac power cord shipped with your product can be used only for this specific product. Do not use the ac power cord for other devices. Other compliance information of countries and regions This section provides other compliance information about Lenovo products. Certification-related information Product name: IdeaCentre 5 14IMB05...
  • Page 80 Ouvir sons com mais de 85 decibéis por longos períodos pode provocar danos ao sistema auditivo. Enable or disable the ErP LPS compliance mode Lenovo computers meet the eco-design requirements of the ErP Lot 3 regulation. For more information, go https://www.lenovo.com/us/en/compliance/eco-declaration You can enable the ErP LPS compliance mode to reduce the consumption of electricity when the computer is off or in sleep mode.
  • Page 81 Lenovo encourages you to make efficient use of energy an integral part of your day-to-day operations. To help in this endeavor, Lenovo has preset a default power plan. To change the power plan, see “Set the power plan” on page 9.
  • Page 82 User Guide...
  • Page 83: Appendix D. Notices And Trademarks

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
  • Page 84 Actual results may vary. Users of this document should verify the applicable data for their specific environment. This document is copyrighted by Lenovo and is not covered by any open source license, including any Linux agreement(s) which may accompany software included with this product. Lenovo may update this document at any time without notice.

Table of Contents