Monogram ZSA1202PSS Owner's Manual page 38

TROUBLESHOOTING TIPS
Save time and money! Review the charts on the following pages first and you may not need to call for service.
Problem
DISPLAY
The display is blank
"Control Panel
LOCKED" appears in
display
Control display is lit
but oven will not start
OTHER PROBLEMS
The door and inside of
the oven feels hot
Floor of the oven is
warm, even when the
oven has not bee used
Oven will not start
Glass microwave tray
does not lock into
center hub
38
Possible Causes
The control has been locked
Clock is not set
Door not securely closed
START/PAUSE pad not pressed after
entering cooking selection
Delay Start was accidentally set
Oven is in DEMO Mode
CANCEL/OFF was pressed
accidentally
The oven produces intense heat in a
small space.
The cooktop light is located below the
oven floor. When the light is on, the
heat it produces may make the oven
floor get warm.
A fuse in your home may be blown or
the circuit breaker tripped.
Power surge.
Plug not fully inserted into wall outlet.
What to Do
The clock is designed to turn off when unit is idle
for 30 seconds to minimize the standby power
usage. (See Clock section)
Press and hold CANCEL/OFF for about 5 seconds
to unlock the control. See Other Features section.
Follow prompts to set the clock.
Open the door and close securely.
Follow prompts.
Press CANCEL/OFF.
Unplug the oven for 1 minute, plug the oven back
into the wall. DO NOT set the clock. Press and
hold the HELP and START/PAUSE pads for 3
seconds. The control should exit DEMO mode.
Set clock and continute.
Reset cooking program and press START/PAUSE.
This is normal. Use oven mitts to remove food
when when ready.
Replace fuse or reset circuit breaker.
Unplug the oven, then plug it back in
Make sure the plug on the oven is fully inserted
into wall outlet.
Align the protrusions on the bottom of the glass
microwave tray with the indentions in the turntable
This fit is not tight, and some movement is normal.
49-7000137 Rev.0