Warranty - Dimplex Revillusion RLG25FC Owner's Manual

Warranty

Two Year Limited Warranty
Products to which this limited warranty
applies
This limited warranty applies to your newly
purchased Dimplex cassette and to newly
purchased Dimplex fireplace surrounds
(mantels) and trims. This limited warranty
applies only to purchases made in any
province of Canada except for Yukon
Territory, Nunavut, or Northwest Territories
or in any of the 50 States of the USA (and
the District of Columbia) except for Hawaii
and Alaska. This limited warranty applies to
the original purchaser of the product only
and is not transferable.
Products excluded from this limited
warranty
Logset assemblies are only covered for
transportation to the end user and will
not be covered if damage occurs during
normal operation and/or maintenance.
Products purchased in Yukon Territory,
Nunavut, Northwest Territories, Hawaii,
or Alaska are not covered by this limited
warranty. Products purchased in these
States, provinces, or territories are sold AS
IS without warranty or condition of any kind
(including, without limitation, any implied
warranties or conditions of merchantability
or fitness for a particular purpose) and
the entire risk of as to the quality and
performance of the products is with the
purchaser, and in the event of a defect the
purchaser assumes the entire cost of all
necessary servicing or repair.
What this limited warranty covers and for
how long
Products, other than fireplace surrounds
(mantels) and trims, covered by this limited
warranty have been tested and inspected
prior to shipment. Subject to the provisions
of this warranty, Glen Dimplex Americas
Ltd. (herein called Glen Dimplex Americas)
warrants such products to be free from
defects in material and workmanship for a
period of 2 years from the date of the first
purchase of such products as follows: (a) a
12
repair or replacement warranty on defective
products or parts, including in-home
services, for the first year following the
date of first purchase; and (b) thereafter, a
replacement of parts warranty on defective
products and parts (with no in-home
services) for the 1 year period commencing
on the first anniversary of first purchase
and ending on the second anniversary of
the date of first purchase.
Dimplex fireplace surrounds (mantels) and
trims covered by this limited warranty have
been tested and inspected prior to shipment
and, subject to the provisions of this
warranty, Glen Dimplex Americas warrants
such products to be free from defects in
material and workmanship for a period of 1
year from the date of first purchase of such
products. Warranty services do not include
in-home services.
The limited 2 year warranty period for
products other than fireplace surrounds
(mantels) and trims and the limited 1 year
warranty period for fireplace surrounds
(mantels) and trims also applies to any
implied warranties that may exist under
applicable law. Some jurisdictions do not
allow limitations on how long an implied
warranty lasts, so the above limitation may
not apply to the purchaser.
What this limited warranty does not cover
This limited warranty does not apply
to products that have been repaired
(except by Glen Dimplex Americas or its
authorized service representatives) or
otherwise altered. This limited warranty
does further not apply to defects resulting
from misuse, abuse, accident, neglect,
incorrect installation, improper maintenance
or handling, or operation with an incorrect
power source.
What you must do to get service under this
limited warranty
Defects must be brought to the attention of
Glen Dimplex Americas Technical Service
by contacting 1-888-346-7539. Please
have proof of purchase, catalogue/model
and serial numbers available when calling.
www.dimplex.com