When Discs Cannot Be Published - Epson Discproducer PP-100NII Administrator's Manual

Troubleshooting

When discs cannot be published

If the disc is not published by clicking [Publish] in the Publish view of EPSON Total Disc Maker, or if the product
does not work, check the points below.
Check 1: Check of EPSON Total Disc Monitor
Is an error message displayed in EPSON Total Disc Monitor?
Check the status of this connected product in EPSON Total Disc Monitor, and perform the remedy if an error has
occurred.
See the references below for details on EPSON Total Disc Monitor.
• "EPSON Total Disc Monitor" of PP-100NII User's Guide
• Help file for EPSON Total Disc Monitor
If performing the above checks still does not fix the problem, check the items below.
Check 2: Check of the product
Is the power LED turned on?
If the power LED is not turned on, the power for the product is turned off.
Turn on the power by referring to "Power/Control Panel problems" on page 76 in this guide.
Is the ERROR LED flashing/turned on?
If the ERROR LED is flashing/turned on, an error has occurred in the product.
See "Checking with EPSON Total Disc Monitor" on page 83 in this guide for the error checking and remedy
procedures.
If performing the above checks still does not fix the problem, check the items below.
Check 3: Check of connection between the product and computer
Is the Ethernet cable disconnected?
Check that the Ethernet cable is connected. Also, check if the Ethernet cable has a broken wire or is bent.
Is the Ethernet cable compatible with the computer and product specifications?
Check that the Ethernet cable being used is compatible with one of the specifications below.
• 100Base-TX
• 1000Base-T
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