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Appendix
Maintenance
Before performing any maintenance, disconnect the USB cable and power off the label printer.
Clean the Label Printer Exterior
Wipe the label printer's exterior with a soft, dry cloth to remove dirt or dust. If the label printer is heavily soiled, wipe
it with a cloth dampened with some water.
Do not use solvents or agents such as benzene, paint thinner, or alcohol, which may damage the label printer's
surface.
Clean the Print Head
Streaks or poor-quality characters on printed labels generally indicate that the Print Head is dirty.
You can use either the optional dedicated Head Cleaning Tape Cassette (TZe-CL4) or a cotton swab to gently
wipe dirt from the Print Head.
Put the Head Cleaning Tape Cassette in the label printer, and press the Power Button twice quickly.
Approximately 25 mm (1 in.) of tape feeds each cleaning cycle. If the problem is not solved after repeating this
process three times, contact Brother customer service.
CAUTION
Do not touch the Print Head. You may get burned.
Print Head
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Troubleshooting
