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Care and maintenance
Problem
Food is freezing
in the refrigerator
compartment.
Frost or ice
crystals form on
frozen food
(outside of
package).
Refrigerator or
Freezer section is
too cold.
Frost or ice
crystals on frozen
food (inside of
sealed package).
33
COOLING/ICE & WATER
Possible Causes
Food with high water content was
placed near an air vent.
Refrigerator temperature control is
set incorrectly.
Refrigerator is installed in a cold
location.
Door is opened frequently or for
long periods of time.
Door is not closing properly.
Incorrect temperature control
settings.
Condensation from food with a high
water content has frozen inside of
the food package.
Food has been left in the freezer for
a long period of time.
Solutions
Rearrange items with high water content
away from air vents.
If the temperature is too cold, adjust the
control one increment at a time and wait
for the temperature to stabilize. Refer to
the Setting the Controls section for more
information.
When the refrigerator is operated in
temperature below 5°C, food can freeze
in the refrigerator compartment. The
refrigerator should not be operated in
temperature below 13°C.
When the doors are opened often or for
long periods of time, warm, humid air
enters the compartment. This raises the
temperature and moisture level within the
compartment. Increased moisture will
lead to frost and condensation. To lessen
the effect, reduce the frequency and
duration of door openings.
Refer to the Doors will not close correctly
or pop open section in the
Troubleshooting section.
If the temperature is too cold, adjust the
control one increment at a time and wait
for the temperature to stabilize. Refer to
the Setting the Controls section for more
information.
This is normal for food items with a high
water content.
Do not store food items with high water
content in the freezer for a long period of
time.
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