Troubleshooting For Anynet - Samsung PN43D440A5D User Manual

Troubleshooting for Anynet+

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Problem
Anynet+ does not work.
I want to start Anynet+.
I want to exit Anynet+.
The message "Connecting to
Anynet+ device..." appears on the
screen.
The Anynet+ device does not play. • You cannot use the play function when Plug & Play (initial setup) is in progress.
The connected device is not
displayed.
The TV Program cannot be
recorded.
The TV sound is not output
through the receiver.
Possible Solution
• Check if the device is an Anynet+ device. The Anynet+ system supports Anynet+ devices only.
• Only one receiver (home theater) can be connected.
• Check if the Anynet+ device power cord is properly connected.
• Check the Anynet+ device's Video/Audio/HDMI cable connections.
• Check whether Anynet+ (HDMI-CEC) is set to On in the Anynet+ setup menu.
• Check whether the TV remote control is in TV mode.
• Check whether the remote control is Anynet+ compatible.
• Anynet+ doesn't work in certain situations. (Searching channels, operating Media Play (USB) or Plug & Play
(initial setup), etc.)
• When connecting or removing the HDMI cable, please make sure to search devices again or turn your TV off
and on again.
• Check if the Anynet+ Function of Anynet+ device is set on.
• Check if the Anynet+ device is properly connected to the TV and check if the Anynet+ (HDMI-CEC) is set to On
in the Anynet+ Setup menu.
• Press the button to display the Anynet+ menu and select a menu you want.
TOOLS
• Select View TV in the Anynet+ menu.
• Press the SOURCE button on the TV remote control and select a non- Anynet+ device.
• Press z, PRE-CH to change the TV mode. (Note that the channel button operates only when a tuner-
embedded Anynet+ device is not connected.)
• You cannot use the remote control when you are configuring Anynet+ or switching to a view mode.
• Use the remote control after the TV is done Anynet+ configuring or switching to Anynet+.
• Check whether or not the device supports Anynet+ functions.
• Check whether or not the HDMI cable is properly connected.
• Check whether Anynet+ (HDMI-CEC) is set to On in the Anynet+ setup menu.
• Search Anynet+ devices again.
• You can connect an Anynet+ device using an HDMI cable only. Some HDMI cables may not support Anynet+
functions.
• If connection is terminated because there has been a power interruption or the HDMI cable has been
disconnected, please repeat the device scan.
• Check whether the antenna jack on the recording device is properly connected.
• Connect the optical cable between TV and the receiver.
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