Troubleshooting - Samsung YP-GS1CB User Manual

Troubleshooting

Your device displays network or service error
messages
•
When you are in areas with weak signals or poor
reception, you may lose reception. Move to another area
and try again.
•
You cannot access some options without a subscription.
Contact your service provider for more details.
The touch screen responds slowly or
improperly
If your device has a touch screen and the touch screen is
not responding properly, try the following:
•
Remove any protective covers from the touch screen.
Protective covers may prevent the device from
recognising your inputs and are not recommended for
touch screen devices.
•
Ensure that your hands are clean and dry when tapping
the touch screen.
•
Restart your device to clear any temporary software
bugs.
•
Ensure that your device software is upgraded to the
latest version.
•
If the touch screen is scratched or damaged, take it to
your local Samsung Service Centre.
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Troubleshooting