There Is A Problem With The Picture; Testing The Picture - Samsung UN48JU6100K E-Manual

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There Is a Problem with the Picture

Testing the picture

(MENU/123)
MENU
Before you review the list of problems and solutions below, use Picture Test to determine if the
problem is caused by the TV. The Picture Test displays a high definition picture you can examine for
flaws or faults.
The problem
Flickering and
Dimming
Component
Connections/Screen
Color
Screen Brightness
Ghosting, Blurring, or
Juddering
Unwanted Powering
Off
Problems Powering On
Support
Self Diagnosis
If your Samsung Television is flickering or dimming sporadically, you may need to
disable some of the energy efficiency features. Disable
MENU
System
MENU
System
If the color on your Samsung television screen is not correct or the black and white
colors are off, run
Picture Test
Picture
Test).
If the test results indicate that the problem is not caused by the TV, do the
following:
● Confirm that the One Connect's video input connectors are connected to the
correct external device video output connectors.
● Check the other connections as well. If the TV is connected to an external
device via a component cable, confirm that the Pb, Pr, and Y jacks are plugged
into their proper connectors.
If the colors on your Samsung TV are correct but just a little too dark or bright, try
adjusting the following settings first.
● Go to the
Picture
Sharpness, Color, and
If you notice ghosting or blurring on the screen, use the
((MENU/123)
MENU
the issue.
If your Samsung TV appears to turn off by itself, try disabling some of the TV's
energy efficiency functions. See if
Time
Sleep
Timer) has been enabled. The
TV off after a specified period of time. If the Sleep Timer has not been enabled,
see if
No Signal Power Off
No Signal Power
Off) or
Solution
Auto Power
When the TV is turned on, the remote control receiver flashes 5 times before the
screen turns on.
If you are having problems powering on your Samsung television, there are a
number of things to check before calling the service department. Confirm that the
TV's power cord is connected correctly at both ends and that the remote control
is operating normally. Make sure that the antenna cable or cable TV cable is firmly
connected. If you have a cable or satellite box, confirm that it is plugged in and
turned on.
Picture Test
Try this!
Eco Solution
Energy
Eco Solution
Eco
((MENU/123)
menu and adjust the Backlight, Contrast, Brightness,
Tint (G/R)
settings.
Picture
Picture Options
Sleep Timer
((MENU/123)
Auto Power Off
((MENU/123)
Off) has been enabled and disable them.
Try Now
Energy Saving
Saving) or
Eco Sensor
Sensor).
MENU
Support
Auto Motion Plus
Auto Motion
((MENU/123)
MENU
Sleep Timer
automatically turns the
MENU
System
Eco Solution
MENU
((MENU/123)
((MENU/123)
Self Diagnosis
function
Plus) to resolve
System
System
Eco

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